BTEC Higher National Diploma HRM Assignment Report

This report analyzes human resource management practices within the context of Tesco, a major international grocery retailer. The assignment is divided into two parts. Part 1 focuses on the creation of a human resource employee induction manual, exploring the purpose and functions of HRM in workforce planning and resourcing, as well as evaluating recruitment and selection approaches. It further examines the benefits of different HRM practices for both employers and employees, and assesses the effectiveness of these practices in raising organizational profit and productivity. Part 2 shifts to the context of a job application, analyzing the importance of employee relations in influencing HRM decision-making and identifying key elements of employment legislation and their impact on HRM decisions. The report concludes with the application of HRM practices in a work-related context, using specific examples from Tesco's operations and strategies. The report uses Tesco as a case study to demonstrate the practical application of HRM principles.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
PART 1: The human resource employee induction manual............................................................3
TASK1.............................................................................................................................................3
P1Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organisation..........................................................................................................3
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection
.....................................................................................................................................................4
TASK 2............................................................................................................................................5
P3 Explain the benefits of different HRM practices within an organisation for both the
employer and employee..............................................................................................................5
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity.................................................................................................................6
PART 2: The job application...........................................................................................................7
TASK 3............................................................................................................................................7
P5 Analyse the importance of employee relations in respect to influencing HRM decision
making.........................................................................................................................................7
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making..........................................................................................................................7
TASK 4............................................................................................................................................8
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples......................................................................................................................................8
CONCLUSION..............................................................................................................................12
REFRENCES.................................................................................................................................13

INTRODUCTION
Human resource management help the organisation to achieve the targets easily by
recruiting the right people at right time. It is the process which start from conducting the right
policies for the specified job performance and ensure that a successful growth of the company.
Human resource manager is an invisible agent which help the aspects of the organisation to
ensure the smooth functions and success of the organisation (Al-Ali and et.al., 2015). It is said
that people are the blood of the organisation and it is the main function of the HRM, to being
able for recruiting, attract and retain the staff within the organisation. In this assignment the
chosen organisation is TESCO, a British international grocery retail company founded in 1919,
by John Cohen. Its headquarter is in Welwyn Garden City, United Kingdom. This assignment is
in two parts, part one include the purpose and scope of the company, and various effective
elements which are use for the HRM. In part two, various internal and external factors and
applying different HRM practices.
MAIN BODY
PART 1: The human resource employee induction manual
TASK1
P1Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organisation
In the TESCO the HRM play an important role as they are responsible for completing the
need of the organisation to fulfil the need and help the human resource manager to select the
qualified and skilled employee's in the organisation.
Mission: the mission of TESCO is to make the champion for their customers and help
them to enjoy the better life by providing a good quality and live a easier and happy life. Their
main focus in on improving health and improving the life style of the people.
Core Purpose and Values: There value is to earn the value from the customers, and try
to provide the best qualities by understanding customers, try to be first while completing with
their needs and act responsible for serving the customers (Bailey and et.al., 2017). In TESCO,
people work as the team, make a strong coordination and respect each other within the
organisation. Furthermore they try to share the knowledge and experience to the customer. In

addition to there core values, they try to reduce the food wastage at the global level. Try to
source the best qualities, affordable and sustainable products. TESCO try to make the thumb
impression to the community where we operate.
Objectives of the organisation: There main objective is to maximise the sales volume
with the help of doing increase their profit as well. To complete this objective they need to
increase their sales which will help indirectly to increase the profits. Another objective of the
company is to decline the price rate; as TESCO main aim is to make shopping cheaper to the
customers. This objective can be achieved by cutting the price of the products and provide
discounts and offers in store deals. The third objective is to introduce more healthy products
which help the company to attract the customers. Another objective of the TESCO, is to develop
the large internet shopping site (Chang and Lin, 2015). There main aim is to provide their
groceries, electronic items, clothing items and another various services which are available to
make all things at online platform. Their last objective is to provide the job to their local
community by this they want to reduce the unemployment in the local areas of their operations.
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection
Recruitment: It is the process which are used by the HR to help them for improving the
performance of their employees. It is the step where the HR try to motivate the candidate to go
for the current opening positions. There are two type of recruitment process Internal and External
recruitment. In the internal process, employee help the HR to recruit the staff through increasing
the performance (David and David, 2016). It is helpful as it help in reducing the cost and
employees are well known with the companies structure. While the external recruiters are the
open pool for the candidates. It widened the scope of the business and fill the vacant job vacancy
in a company. In the TESCO, both type of recruitment process is used.
 Strength: The strength of the recruitment process is that in internal process is it save the
time and reduce the cost of organisation. Recruitment process provide the motivation
within the employees and enhance the stability and creativity in the organisation.
 Weakness: Sometimes the internal recruitment doesn't provide the situational
appreciation while enrolling the opportunities and applicability in the organisation. Most
of the time geographical and regulatory issues are occurs which create the issue in
managing the recruitment.

Selection: It is the ending process, which is comes after the recruitment process in the
organisation. This process include the interview, screening, reviewing the candidate, feedback
and choosing the right candidate at the right time. In the TESCO the various selection process is
used as: aptitude test; which is helpful in deciding the candidate thinking and aptitude abilities.
TESCO select those candidate who are experiencing and knowledge-based. Another option is
group discussion; it means they want to know about the candidate communication and team
management skills. Another methods is Personal Interview; where interviewer ask the questions
face to face from interviewee and make their personal opinion regarding the candidate.
 Strength: This process help in making the quality workers in the organisation who help in
the growth of the company. These cycle of selection help the HR to keep holding the
workers in the organisation.
 Weakness: This is a selecting performance on the basis of the knowledge and ignore the
concept of capabilities or experience (Formentini and Taticchi, 2016). This will create the
major issue while having the selection process. It is the demotivate process as because in
this area of Human resource manager remove the candidates and select only few people.
In the TESCO the external recruitment process is chosen and give priority rather than
internal process. As they need more skills and good knowledge which help in the growth of the
organisation.
TASK 2
P3 Explain the benefits of different HRM practices within an organisation for both the employer
and employee
HRM practices are use and considered for working in the different task and activities
which is actually play a significant role in the growth and running process of the business. There
are various benefits for the employer and employees that make the benefits for the company like
TESCO. This can be done by performing various techniques and performing well known human
resource activities.
Training and Development: This process help the company to make the growth and
enhance the skills and knowledge of the employee or employers. In the TESCO, they have to
provide the time to time training because of there uncertain happenings and changes (Gewurtz,

Langan and Shand, 2016). In TESCO, the employees are having the huge performance which
help the indirect growth and sales and volume of the company.
 Benefits for employer: They will easily influence the employees of the TESCO, and
motivate them to work in the environment culture. Training and development will help
the employer to simplify the work for employee.
 Benefits for employee: training and development increase the personal scope of the
individual employees. Further increase the deep knowledge and practices which are
required to run the business smoothly.
Motivation: This will help to encourage the employee and employer at the same time.
HRM help the employee of the TESCO to work smoothly and help the employer to work in the
execution in the better way (Hester, Shafer and Feder, 2016). There are different ways and
approaches through which the company can motivate their employees and help them to boost
their performance.
 Benefits for employer: When the employer feel motivated then they can easily influence
and motivate the employees of the company. This will help in meeting the organisational
goals and objective.
 Benefits for employees: Motivation in TESCO, will help in boosting the power of the
employees and provide the various beneficial offers and financial provision which
improve the performance of the company.
In Tesco there are various way which are provided by the HRM department to help the
employees. They manage their payroll slips, their paid leave, their issues which are faces by the
employees. Furthermore to the employers they provide various type of monetary and non
monetary support.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit
and productivity
To make the profitability and productivity in the organisation, the most needed thing is
training and development. As effective HRM practices are reason to make the profit and
productivity. The best leader will try to make the driving forces for making the development of
the company and increase the productivity of the employees (Massaro, Dumay and Garlatti,
2015). To increase the productivity and probability will help the TESCO, make the various
positive way which are employee's retention, employers branding, leadership development

process, new hiring and increase the performance management, recruitment and selection and
choose the talent management. All this things happen in TESCO, as they will try to make the
profitability and productivity, with the help of different HRM practices. For this they attain the
goal of the company, majorly focusing on learning and development of the company this will
lead to increase the productivity. The last step is boost up the productivity and engagement
activities. In TESCO, workforce planning it is a vital business to meet the future demand for the
staff. This will allow the customer to make the new responsibilities and recruit the staff to fill the
vacancies. It use the clear organisational structure, job description, and persons specification
which help in managing the user free jobs and a good approach for recruitment and selection.
PART 2: The job application
TASK 3
P5 Analyse the importance of employee relations in respect to influencing HRM decision
making
Employee relations is the relationship between employers and employees. It is the effort
of the company to develop and maintain relationship of the employees and employers within a
workplace. The importance of employee relationship is that it helps in reducing conflicts in the
organisation (Moran, 2016). It also increase the productivity of the employees and it results in
maintaining brand image of the company. Tesco company maintain effective employee relation
in the working environment as it helps the employers in making effective decision making
process. As when employers and employee both are friendly with each other then employers can
make better decision in the company. Thus, it results in increase in profits and sales of the
company.
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making
There are various rules and laws that has been governed in UK with the aim of protecting
employees from being exploited. Some of the laws that re to be used by Tesco company are:
 Equal pay right, 1970- This is the right which refers to the equal value should be given
to male and female employees in terms of salary and other benefits. In Tesco
organisation, they provide equal rights to both men and women staff (Osabiya, 2015).

This helps the company in reduction of inequality issue. Tesco company treat every
employee equally and this decrease he chances of discrimination on the basis of caste,
creed, colour etc.
 Healthy and safety act, 1974- This act helps the company in feeling secure at the
workplace. This act explains that it is the responsibility of mangers of the company to
focus on the health and safety issue. Company should make decision regarding the health
and safety measures of the employees. In context of Tesco, managers of the company
should focus on the health and safety issues of the employees working in the company.
These are the laws and regulations that re to be made by the government of UK
(Schaufeli, 2015). These laws helps the company in improving the performance and productivity
of employees and employers both, improvement of brand image and reducing of high
employment turnover rate etc. So if employers and employees fell safe in the company then they
can make better decisions regarding the company strategies and growth. Effective decision
making leads to company growth.
TASK 4
P7 Illustrate the application of HRM practices in a work-related context, using specific examples
There are different human resource management practises which are helpful in training,
development, recruitment and selection and many more. All these practices help the company to
recurring the best candidate in the TESCO, for the post of Non-Food manager. Various examle
related to that are explained below:
PERSONS SPECIFICATION
Job position at TESCO: Non-Food managers.
Functional Unit: human resource management team
reporting department: store manager
Attributes Essential Desirable
Qualification and experience Bachelor degree in the
commerce or in the business
administration.
Masters in the business and
administration. Experience in
managing the team with at
least 1 year experience (Sigala
and Chalkiti, 2015). Or they

can be a human resource
executive in the any
organisation.
Skills and Knowledge-based The applicant must have the
decision-making skills, good
communication skills and the
good knowledge of the
windows and open office.
They must have the ability to
perform various task at a
single time. Furthermore they
have the ability to manage the
work load and capability to
work under pressure. Also they
must have the ability to being
creative and problem solving
skills.
Competencies skills and
personal attributes of the
individual.
Candidate have the feature of
being honest and politeness
while handling the team
(Zhou, 2016).
Candidates have the
capabilities to work in the
motivation and enthusiastically
motivate the other employees
to perform in their best
capabilities.
JOB DESCRIPTION
It is the internal document which narrate the description of the general tasks and
responsibilities or other necessary documents, duties and ethical responsibilities which are
running in the organisation (Trevino and Nelson, 2016). Job Description is further known as job
profile, position description. In TESCO, job description for Non-food manager are detailed
below:
Company: TESCO
Section: Human Resource Management Department
Job Tittle: Non-Food manager
Job Address: London.
Company Summary:

TESCO is the biggest retail industry, which recurit the most number of the private workers. The
company has already 360,000 employees which are operated in more than 12 countries across
the world wide.
Roles and responsibilities of the Non-Food manager:
 front-line job working directly to the customers in the market.
 Leading the team of the employees who are directly manage the customer's issues and
problems.
 Running the operating unit and manage the whole team in the recognised way.
 Responsible for the working abilities in TESCO and try to improve the TESCO
performance.
 Create the purpose, role and management responsibilities in TESCO plc.
Qualification Required:
 Graduation
 Management skills
 Team Leading skills
 High Decision-making power
Recruitment and selection practices: In the recruitment and selection process, companies make
the advertisement and recruit the candidate for the various job opening which are needed in the
company (Uphoff, 2019). There are various promotional techniques by which they can start
screening such as Link-din, Facebook and many more. TESCO, provide the various job opening
time to time and help the various Youngster to reduce the unemployment in the local community
mainly.
JOB ADVERTISEMENT
This is used by TESCO, which help the company to make the impressive job offer by
designing a offer to the various candidates on promotional application platform.
VACANT POST FOR NON-FOOD MANAGER
IN THE STORE DEPARTMENT
candidate are requested to present for the job opening in non-food manager by providing the

valuable knowledge-based enquires while dealing with the customer of TESCO.
SKILLS REQUIRED FOR THE POST
Degree in commerce subject having 70% scoring from recognised university.
Minimum working experience of 1 year in any organisation.
Must have the good communication and negotiation skills.\
TIME SCALES
Opening the applications 1-10 February
Short listing of applications 20-25 February
Interview Date and Timing 25 onwards and in between 11 am to 4 pm.
INTERVIEW SCREENING DOCUMENTATION
This is direct process which is used by the organisation to hiring the best candidate
towards the selection of the job in the vacant positions.
Ques1. Tell us about your skills which are needed to applying for the vacant job position?
Ques2. What are the weaknesses which are needed to improve in you?
Ques3. Tell us about the last job experience?
Ques4. What are the ways you are going to adopt while you are working as the non-food
manager in our company.
Ques5. Where will you see yourself in next five year of the company?
JOB OFFERS
A job offer is the offer which is given to the candidate which are selected in the vacant
job position and eligible for specific position for the hiring process ( Yahaya and Ebrahim,
2016). This include the cmapny details, salary structure, job role and responsibilities and many
more details which are essential for the employee.
TESCO PLC
Mrs. Adire Smith
Portland street, London.
Dear Adire Smith,
Congratulations, your are selected for the vacant job position in the respected company at the

post of non-food manager. TESCO Plc is feel pleased to offer you the position and happy to
announce you as the valuable employee of the company. The main responsibilities are:
 providing the view and direction to the store's employees.
 Managing the front-line customer and solve their issues.
 Plan and develop the various strategies for managing the employees.
The salary benefits are as follow:
Monthly CTC: $5000
Contract Duration: 1 year
HRA: 3 month base pay
Holiday: 2 working day in a month
Bonus: as per the performance
sincerely,
HRM team.
CONCLUSION
From the above assignment it is concluded that HRM is the process which help the
company to recruit the right employee at the right time. To face the difficulties, various
organisation use the new and innovative techniques which are important for the growth of the
company. These are various role and responsibilities which are useful for the organisation and
increase the growth of the company as well. HRM try to manage the employee's need and
activities which are motivate the employee and increase their productivity. With the help of
various examples like Job description, persoanl specification, interview and job offer letter help
the HRM to communicate with the new candidates.