This report examines human resource management (HRM) within the Intercontinental Hotel Group, a major player in the global hospitality sector. It addresses emerging trends and challenges, such as globalization and technological advancements, and their impact on HRM practices. The report includes a detailed job description and person specification for a senior HR manager position, outlining roles, responsibilities, and required skills. Furthermore, it explores contemporary approaches to performance management, including 360-degree feedback and personal development plans, and discusses relevant HR software. The report concludes with training material designed for a new HR manager, providing a comprehensive overview of key HRM concepts and practices in the hotel industry, with a focus on recruitment, selection, and employee development.