An Analysis of HRM, Leadership, and Organizational Behavior in NHS

This report provides a comprehensive analysis of Human Resource Management (HRM) practices, leadership approaches, and organizational behavior within the context of the National Health Service (NHS). The report begins by critically examining HRM practices, their significance in organizations, and their relationship to organizational behavior in addressing business challenges and enhancing company performance. It explores workforce planning, recruitment, training, performance, and reward management. The report then delves into the concept of leadership, evaluating different approaches, their strengths, and weaknesses, with a focus on selecting the most suitable approach for the NHS. Furthermore, the report discusses the importance of organizational behavior and its supportive role in management, including its influence on workplace dynamics. Finally, the report examines the concept of International HRM (IHRM), its impact on global organizations, and the challenges and practices associated with it.

Importance of Human
Resource Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Critically analyse the practices of HRM and their important in an organsiation and how it can
be related to the organisational behaviour in solving the business issues and various
challenges for the better performance of the company..........................................................1
TASK 2............................................................................................................................................5
Explain the concept of leadership and its nature, strengths and weaknesses of various
approaches and choose best one for the given organsiation...................................................5
TASK 3............................................................................................................................................9
Discuss the importance of organisational behaviour and it support the management and how
they influence the Woking in an organsiation........................................................................9
TASK 4..........................................................................................................................................12
Explain the concept of IHRM and its impact on global organsiation, also examine the various
challenges and the practices taken for global organsiation..................................................12
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Human resource management in concerned with the recruiting and selecting the potential
candidate who is having an integrated set of skills for performing their giving job role with the
consideration of attaining organisational goal. They are also responsible for training and
development of the employees so that they can enhance the weak areas of the workforce. In
addition to this, HR manager is also responsible for performance management reward
management and workforce planning so that they can ensure the smooth functioning of each
department with the consideration of establishing a good brand in the market (Way and et.
al.,2018). National health service is the chosen organisation for this report, It is the publicly
funded healthcare systems of the United Kingdom and there are three system which make this
organisation (NHS in England, NHS Scotland and NHS Wales). It is founded in 1958 and
operating their business in the large segment. This report will cover the importance and practices
of HRM and how they are related to the the organisational behaviour in solving the management
issues. It will also evaluate the nature of leadership and their various approaches with their
strength and weakness. Moreover, it will explain the concept of organisational behaviour and
how it influence the working behaviour in an organisation. It also explain the role of IHRM and
their impact on global organisation.
TASK 1
Critically analyse the practices of HRM and their important in an organsiation and how it can be
related to the organisational behaviour in solving the business issues and various
challenges for the better performance of the company.
Employees are the backbone for every organisation and human resource play and important
role in resource in the potential candidate so that they can perform their given task in an
approached manner (Zaychenko, Smirnova and Kriukova, 2018). Human resource play an
important role in resource in the organisation as they are the one who run the whole operation
with the consideration of attaining higher profitability and growth. In context of National Health
Service, HRM plays an important role that is discussed as follows:
Importance of HRM
 Hire the employees who are easily adopt the change: Human resource manager must
emphasize on selection process so that they can have the potential candidate who can
1

give their full efforts in accomplishing the specific goal and this is spirit of employee
make them all rounder by which we can easily adopt the change and sustain in the
business for a longer period of time.
 To increase productivity and profit: human resource manager must emphasize on
evaluating the functioning of each department within the organisation so that they can
recruit the required number of employee by which we can increase the productivity and
profitability of the company.
 Effective HRM planning: human resource manager is responsible for do the workforce
planning in order to to fill the vacant post in an organisation and ensure that the sufficient
number of employee are working within the organisation so that hire productivity can be
gained in the business enterprises.
 Retention and Motivation: it is important for every organisation to motivate their
employees so that they can work in an effective manner and feel valued by which they
can retain in the organisation for a longer period of time (Wehi and Lord, 2017). Human
resource manager conduct the various motivation campaign and rewards in order to
motivate their employees.
 To resolve conflicts: Human resource management is concerned with the establishing a
positive environment within the organisation this setup effective structure by which each
employee is known with their duties and responsibilities and maintain a good relationship
with their colleagues which reduce the conflicts among them.
 Establish positive working: when the organisation is having a positive work
environment then the employee will give their more potential in order to work in an
efficient and effective manner. Human resource focuses on providing the positive work
environment by eliminating unnecessary workplace politics among the employees so that
the positivity can be retained in the business.
 To maintain quality of work life: Human resource manager hire the potential candidate
who is performing their job in well define manner (Webb, 2017). Different ways to
entertainer quality of work life as all the task can be accomplished in an appropriate
manner by which the organisation can achieve a higher profitability.
HRM practices that helps in overcoming business issues.
2

 Work Force Planning: It is the HRM practice which focuses on identifying and
evaluating the requirement of employees in an organisation so that required number of
workforce can be resource in an organisation. S reception number of of employees are
working in an organisation, this help in the effective working in the operational areas and
a group of potential employee and contribute in overcoming the management issues
(Stevenson and et. al.,2019). In context of NHS, human resource manager is doing the
effective workforce planning that how many doctors or nurses are required in order to
run the different operation within the organisation so that the effectiveness can be
obtained by accomplishing the business task in an appropriate manner.
 Recruitment and Selection: Recruitment exam process of attracting the interested
candidates for a specific job role by giving the advertisement in newspaper or magazine
or using the other approach of recruitment after that deserving candidate get selected by
the human resource manager who is having an integrated set of skills and qualification
that is meeting the job requirement. In context of NHS, human resource manager is
focusing on recruiting and selecting the potential candidate who can perform their job
role in an appropriate manner and contribute in higher profitability and growth.
 Training and Development: It is the important practice of human resource manager
which conductor various training session in order to develop the skill and competencies
of the employees. Training not only enhance the capabilities of the employee but also can
improve their weak areas so that they can get the the effectiveness in their walking and
meeting the objectivity of business. In context of NHS, the human resource manager is
investing in providing the various training campaign to their employees so that they can
enhance their skills and knowledge in specific field.
 Performance Management: It is another major practice initiated by the human resource
manager in which the progress of the employee is being evaluated that how well the
employees doing in their given job role by which the management can identify the high
working employee in the organisation (Sparr, Knipfer and Willems, 2017). This helps in
rewarding the right employees in the basis of their performance in the given field. The
human resource manager of NHS is focusing on evaluating the employee's performance
so that they can rewards the right person And get the positive working environment
within the organisation.
3

 Reward Management: It is the process of providing the monetary and non monetary
reward to the employee for their best performance. This is being analysed by the the
human resource manager on the basis of their progress by which employed get motivated
and influenced in order to complete a task in an more effective manner. This brings the
more effectiveness in the various operational of activities as the employee are being
influenced for the better working by getting a deserving reward from their seniors for
their better performance in a given job role. In context of NHS, they are giving various
monetary and non monetary rewards so that the effectiveness can with retained among
the employees with the consideration of attaining the organisational goal.
Various challenges for the better performance of the organsiation
 Employees are not getting the information they needed: The organsiation wants to
establish effective performance then it is necessary to communicate the right information
to the right person so that they can complete their given task as it is. But due to the lack
of effective communication channel employees are not getting the actual information
what they needed (Soret and et. al.,2017). Hence it is hurdling better performance of the
organisation and in context of NHS, they are facing management problem due to in
effective communication among the employees and they are not getting the actual
information what they are supposed to get.
 Lack of managerial involvement: When the managers are not guide their subordinate or
or do not involve themselves in the business activities with the consideration of given
valuable suggestions on the recommendation so that employee can make the table change
in their operating activities. In context of NHS, they are facing the huge issues as the
managers are not taking full participation in the organisation activities business is not
getting the actual success.
 They are in the Issue with the work progress: In an organsiation, when there is not a
systematic strategies of action plan in order to evaluate the performance of the employees
or the manager is not evaluating the progress of work so this create disbalance in the
various operational activities and employees get lazy in attaining the desired goal (Soo
and et. al.,2017). The do not work with the full effectiveness as there is no supervisor
monitor them in their given job role. In context of NHS, this is the main problem by
4

which they are forcing hugr losses as there is no action plan and strategies in order to
evaluate the performance and getting a better outcome.
 Employees does not have the necessary online training tools: In the digital world, it is
very important for the firm to give the necessary online and offline training session so
that the employee can get a good command over their skills and competencies in order to
work in a more effective manner with the consideration of attaining the organisational
goal. In context of NHS, management is not giving the necessary online training by
which the companies facing the huge losses and ineffectiveness in their business
operation.
TASK 2
Explain the concept of leadership and its nature, strengths and weaknesses of various approaches
and choose best one for the given organsiation.
A leader is the one who rallies their subordinate by forming a specific structure plan in
order to attain the common goal in the organisation. They are the one who delegate the duties
and responsibilities to their subordinate so that all the task in an organisation can be formed in an
appropriate manner (Sengupta, 2017). Leadership is the quality of influencing the subordinate for
individual to perform a specific task with the consideration of attaining them in an effective
manner. In context of National Health Service, the leader are performing well in order to
delegate there authorities and responsibilities to the concerned employees by analysing their
skills and competencies so that the work can be and to the right person and complete it with the
right approach.
Nature of Leadership
 Leadership is derived from the power as manager can be a leader but a leader may not be
a good manager.
 The essence of leadership is following ship origin other words it is the willingness of
people to follow the other person according to their action plans and strategies.
 Leadership involves the unequal distribution of power between the leaders and the group
member as the leaves leader have the more power than their group member.
5

 Leader can influence the individual behaviour as they are able to empower and motivate
their follower in order to complete a specific task.
Approaches of leadership
There are various approaches by which a leader can effectively run their business by
assigning the concerned duties and responsibilities to their reporting subordinate or seniors.
These approaches helps in making the best use of employees by which they can sustain in the
market for a longer period of time. In context of NHS, various approaches of leadership
explained as follows-
Trait Approaches: It is the earliest theories among the various leadership theories. This
approach is formed on the basis on personal attributes of the the leader. These traits include
physical and personality characteristics, values and competencies. With the help of such attribute
the perspective of the individual leader can be reflect the overall organisation and it is assumed
that threads produce patterns of behaviour that are consistent across the situations as they do not
change with the change in a specific situation (Pritchard, 2017). These leadership trade
considered as the enduring characterstics that people are born with and they remained stable over
the period of time. In context of National Health Service, the strength and weaknesses are
explained as follows:
Strengths Weaknesses
 When the individual is having the
integrated leadership trait which help
them to observe the behaviour of other
individual so that they can work
effectively in order to attain the higher
profitability and growth within the
organisation.
 With the help of this theoy, leader will
able to manage work by dividing the
task according to the objective criteria
so that they can accomplish the
various task by having set of traits.
 When the individual is having the trait
approach then leader is not able to
give the uniform reactions as they will
react according to their behaviour and
reactions and handle the specific
situation so that they can establish the
harmony within the organisation.
 With the occursnce of this approach,
the the behaviour of the individual
cannot be explain and their outcomes
at the beach just as it is a natural
reaction of the leader.
6

 Functional Approach: It is the leadership approach which is addressing the behaviour of
the the leader that is expected to contribute in an specific department or the organisation.
The main focus of the leader is to see that what is necessary for the group so that the
leader can contribute the effectiveness in the group working within the
department(Pfeffer, 2018). This approach was developed by analysing the successful
leaders and identifying their they showed in a specific situation. This leadership model
does not stick to the one person as it concerned with the set of various by the group in
which they are working. So so the member are participate in this leadership approach by
which the innovative ideas can be appreciated and utilised in the operational process
within the organisation. In context of NHS, strength and weakness of functional
leadership approach is explained as follows:
Strengths Weaknesses
 When the leader is adopting the
functional leadership style so their
main aim is to perform the various
function in a systematic manner so
this create effectiveness in all the
operational areas by which the
company can get the better outcome.
 With the help of this latest style
communication get effective and the
employee will be delegated with the
clear goals and they can perform their
task accordingly in order to reach their
desire goal.
 It it is the work centred approach in
which the leader shows the little
regard for the employee welfare by
which employee get the motivated and
do not give your best in their giving
job with the consideration of attaining
organisational objective (McAbee,
Landis and Burke, 2017). It create
negative environment as the leader is
not focusing on employee
development so this reduce the moral
of the workforce by which they leads
to leave the organisation.
Behavioural Approach: It is the leadership approach which focuses on how leader
behave and perform a specific task and it is assume that these threads can be copied by the other
leaders as it is said that the leaders are not born successful but be e developed on the basis of
their learning and knowledge. This theory is majorly focuses on the the actions of the leader.
Actions rather than attributes of are the focal point of this theory that are observed and
7

categorised as styles of leadership. In context of National Health Service, the strength and
weakness of this approach is enlist below:
Strengths Weaknesses
 When the organisation is adopting the
behaviour leadership style it helps in
addressing the key question which is
arising in the organisational leadership
model by which the queries of the
employees get resolved and their
effectiveness can be retained.
 With the help of this leadership, it
identifies the leadership style that is
adopted by the business so that they
perform their various task in n
appromiate manner.
 This theory is a time consuming
process which includes the individual
behaviour and their actions. It also
reflect the working of the employees
so that they can get the full command
over the various department.
 Leader and the other approaches well
that how they can manage the
employee in order to complete the
specific task. Thus create the huge
burden on the leader in order to
complete the specific task.
Contingency Approach: It is the theory in which claims that there is no best way to
organise a leading company or to take the major decisions so that company have to
choose the best one leadership theory so that they can handle the specific situation in order to get
the effective results in an organisation. As there are many problems that are associated with the
functional areas so this is necessary to take the appromiate decisions so that they can take the
Best use of available resources in order to get the effectiveness in the business. In context of
National Health Service, the strength and weaknesses of this approach is explained as follows:
Strengths Weaknesses
 It is dynamic in nature so it change
according to the situation so it allow
the manager to change their polices
and strategies according to the
changing situation.
 It helps in enhancing the decision
making skills and leadership skills.
 Contingency approach has a complex
approach the suggestion of this
approaches being very simple but
when it comes to practical it become
difficult to adopt that approach.
 Contingency approach is reactive in
nature. Sometimes is it's hard to
8

 It helps in frame in the organisation
structure and action plan for the
further operations.
handle a specific situation for a
manager.
It is observe from the above discussion that there are various leadership approaches by
which the organisation can run their business in an appropriate manner but in context to National
Health Service, it is recommended to the company to use the contingency theory so that they can
use the appropriate leadership style according to the the given situation in the organisation by
which employees is also able to adapt the change and can have the dynamic approach in working
in the changing environment.
TASK 3
Discuss the importance of organisational behaviour and it support the management and how they
influence the Woking in an organsiation.
Organisational behaviour is the study of individual behaviour within the organisation ok
and say it is the the relationship between the human behaviour and the organisation. The main
role of organisation behaviour is to study the behaviour of the individual so that they can develop
better conceptualization of working life of the individual. There are various factors by which
organisational behaviour can be influenced which includes psychology, economics, engineering
etc. The concept of organisation behaviour is root by Max Weber and and this also examine the
the individual behaviour in the working environment and also analyse their impact on job
structure, communication, performance, leadership and motivation of the individual. In relation
to National Health Service, organisational behaviour play an important role in evaluating the
knowledge and skills of the individual by which they perform the various task in order to get
effectiveness in the business. This is the main approach by which the company can establish the
good working environment in the company so that they can motivate their employees in
performing well in the given field. In context of National Health Service, organisational
behaviour help in getting the effectiveness within the organisation so that they can complete their
various task in an right apporch and attain the higher productivity and profitability in the
business.
9

Various factors that are supporting the management via organisational behaviour
 Skill improvement: With the help of this analysis, the organisation able to understand
the abilities of the employee so that they can use their skills and knowledge in an
appropriate manner an honour to get a better outcome in their operational areas. When
the organisation is having a skillful employee, this helps getting the effectiveness within
the organisation and company career objective (Masri and Jaaron, 2017). In context of
NHS, organisational behaviour helps them to get the sufficient employees who is having
an integrated set of skills and performing their specific role.
 Understand consumer buying behaviour: When the organisation understand the
abilities of their employees then they analyse the consumer buying behaviour by
improving their marketing process in order to understand the needs and wants of their
potential customers so that they can offer the product and services accordingly in order to
generator high sales and profitability within the organisation. In context of NHS, the
medical staff is understanding the requirements of their patients in order to make
Innovation and advancement in their operations so that be can bi expertise in their field.
 Help in motivating the employees: The effective use of organisational behaviour
concept the leader of the company understands the need of their employees and influence
them for their better work in in order to get higher productivity within the organisation.
Motivated employees will get the organsiation goal in an easy approach as they are
dedicated towards their work (Liu, Wang and Liu, 2017). In context of NHS, the
management of the organisation is motivating their employees towards their working so
that they can get the better result. This helps them to get the effectiveness in the business.
 Nature of the employees: Organisation behaviour is the study of individual behaviour so
this help in understanding the individual whether they are introvert or extrovert
dominating or motivated for their specific given job role. With the effective use of this
approach, the company can attend the higher profitability and growth as they will able to
understand the nature of the employees and influence them accordingly so that they can
get the better outcome in their working.
 Better working environment: When the management is known with the nature of the
employees and their working. This will help in getting the effective working environment
and all the employees will work with the right approach in order to get effectiveness and
10