HRM Report: HR Planning and Change Management at Palermo Safe Storage

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Palermo Safe Storage. It begins by defining HRM and its significance, emphasizing the role of HR in employee performance and organizational success. The report then delves into the importance of H...Read More

Introduction to Human Resource Management

Table of Contents
INTRODUCTION......................................................................................................................3
TASK 1......................................................................................................................................3
Explaining HRM and HR function along with its significance.............................................3
TASK 2......................................................................................................................................4
Demonstrating the purpose of HR planning...........................................................................4
TASK 3......................................................................................................................................5
Assessing the contribution of training and development in the performance of an
organization............................................................................................................................6
TASK 4......................................................................................................................................7
Identifying the process of managing change within the business organization.....................7
TASK 5......................................................................................................................................7
Assessing employment legislation which are associated with HR practices.........................8
TASK 6......................................................................................................................................8
Suggesting ways through which organization can take advantage of globalization..............8
CONCLUSION..........................................................................................................................9
REFERENCES.........................................................................................................................10

INTRODUCTION
Human resource management (HRM) is the process which is designed to enhance
employee performance and motivation to the significant level. In the business organization,
HR manager is responsible to frame highly competent strategic policy framework that
contributes in employee benefits. Hence, HR department plays a vital role in building and
maintaining highly talented workforce. The present report is based on Palermo Safe storage
whose missionstatement entails that employees are the main assets of an organization. In the
recent times, personnel are not happy with the current policies of firm. Hence, central focus
of the report is tohighlight the importance of HR planning and functions. Besides this, it will
also shed light on the extent to which HR manager can introduce and manage change.
Further, it also depicts the extent to which trainingactivity helps in raising employee’s
efficiency and thereby makes contribution in the organizational success.
TASK 1
Explaining HRM and HR function along with its significance
HRM may be served as a continuous process which is undertaken by the firm to
manage peoplemore effectively and efficiently. By following such process Palermo Safe
storage can achieve aims and objectives.Such business unit also places emphasis on the
aspect that growth and success is highly dependent on workforce. Moreover, without having
skilled workforce it is not possible for to the firm to build or sustain competitive edge over
others (Human Resource Management, 2017). HR manager performs several functions to
develop and manage highly skilled workforce are as follows:
 Recruitment and selection: In the context of Palermo Safe Storage, HR manager
makes effort to assign or recruitsuitable personnel on the right job. For this purpose,
manager primarily prepares job description and specification by making evaluation of
the vacant position. Thereafter, by matching the skills of personnel in against to the
prepared documents HRmanagerof the firm recruits and select suitable personnel.
 Training and development: HR personnel identify the training need of employees by
making continuous evaluation of the performance level. Hence, according to the
requirement HR manager of Palermo Safe storage conducts training by keeping in
mind their preferred mode. Along with this, HR manager also encourages personnel to

present the areas in which they are facing difficulties (Oke, 2016). By assessing such
aspect manager plans training session and thereby addresses the weakness of
personnel.In this way, HR manager develops the team of highly talented people and
thereby helps in achieving success.
 Performance appraisal:In order to prepare suitable salary structure, bonus and
incentive plan HR authority makes evaluation of employee performance. In this,
manager makes comparison of actual performance with the standards and thereby
identifies the level of growth as well as potential (Brewster, Mayrhofer and Morley,
2016).Further, such personnel make aware to the higher management about the
personnel who deserves for both monetary and non-monetary rewards.
 Resolving conflicts: In the business unit, HR is assigned with the responsibility to
build effectual employee-labor relationship. Conflicts are usual among the personnel
when they work in a team. In this situation, HR manager presents highly suitable
solution that develops satisfaction among both the parties. In this, HR strengthens the
relationship that takes place between management and employees. Moreover, HR
communicates all the details to personnel in a positive manner and motivates them to
make their best efforts.
 In addition to this, HR makes evaluation of health and safety policies with the motive
to develop suitable framework.Further, HR conducts the programs for employee
welfare and benefits such as picnic, reward and recognition etc. HR of Palermo Safe
storage also encourages personnel to come up with unique ideas and suggestions. By
evaluating the mindset of personnel HR provides higher management team with
effectual framework for decision making (Sparrow, Brewster and Chung, 2016).
Besides this, HR manager organizes seminars, workshops to enhance the motivational
aspect of personnel. Manager also conducts management games to boost employee
motivation. Hence, several programs are organized by HR manager to enhance
employee morale and motivation.
TASK 2
Demonstrating the purpose of HR planning
HR planning is highly concerned with the maintaining enough human resource
inventory within the firm. Smooth functioning of the business operations and functions are
highly influenced from the availability of workforce. Hence, by preparing strategic HR

planconcerned authority can easily identify the extent to which staffing is sufficient, qualified
and competent to meet the goals and objectives. Competitive advantage can be attained by
firm through the means of strategic planning (Mullins, Brandes and Dharwadkar, 2016).
Thus, HR planning helps inassessing the appropriate number of employees which
requiremeeting the objectives. Moreover, in this manager undertakes highly structured
process to maintain sufficient personnel within the firm. The main objectives of HR planning
are as follows:
 HR manager of Palermo safe storage makes human resource planning to ensure the
adequate supply. Moreover, by making assessment of current human inventory level
with the required HR manager can identify the number of personnel needs to be
recruited. In this way, by appointing suitable personnel within the suitable time
framework company can ensure smooth functioning.
 In addition to this, by making plan in relation to human resources Palermo Safe
storage can make proper use of existing workforce. Hence, it is one of the main
objectives of Palermo safe storage behind undertaking HR planning aspect (Konrad,
Yang and Maurer, 2016).
 Further, with the motive to make evaluation or forecast future human resource
requirement HR planning is undertaken by the company (HR planning, 2017). By
doing this, HR manager can easily identify the number of individuals require along
with the skills.
 HR planning process also helps manager in identifying the level of shortage or
surplus. By considering this, Palermo Safe Storage identifies whether theyneed to
appoint more personnel or not. Hence, by evaluating the level of human resource
inventorymanager cantake decision about recruitment and termination.
 HR planning tool also helps in making anticipation of the impact of technology on job
and requirements related to human resources. By this,Palermo Safe storage can
control the human resources which are deployed within the firm.
 Such planning tool offers lead time to firm to select and train suitable personnel
within the specified time frame.
Thus, to meet all the above mentioned purposes Palermo Safe storage undertakes HR
planning tool. This in turn helps company to achieve success by maintaining proper HR
inventory level.

TASK 3
Assessing the contribution of training and development in the performance of an organization
Training & development is one of the main HR functions which is designed and
conducted by manager to raise the skills and competencies of employees. It is highly
important and makes significant contribution in the organizational growth as well as
performance. Hence, HR manager of Palermo Safe storage can attain several benefits by
conducting training and development session in the following manner:
 Building skilled workforce: By conducting training activity Palermo Safe Storagecan
build highly skilled workforce. Such activity helps in strengthening the proficiency
level of employees. Further, it also enables firm to develop similar level of knowledge
among all the personnel by addressing their weaknesses (Wilton, 2016). In this way,
by delivering effectual and quality services to the customers through talented people
Palermo Safe storage can enhance customer base.
 High employee retention: In the present era, personnel prefer to work with the
organization for longer duration which offers growth and advancement opportunities.
Hence, by satisfying such need or objective of employees Palermo Safe storage can
improve the rate of employee retention. Hence, by conducting training activities on
periodical basis firm canevolve high level of motivation among the individuals. In this
way, by retainingexisting personnelfirm canachieve success to a great extent. The
rationale behind this, existing workforce is highly productive as compared to the new
one. Moreover, company is required to give specific training to new personnel for
developing awareness among them regarding business activities or practices. In this
way, by retaining personnel Palermo Safe storage can fulfill the goals and objectives.
 Effective management of change: In the strategic business arena firm can attain
success only when it offers highly innovative services to the customers. Hence, by
giving training to the personnel business unit can develop positive image in the mind
of employees regarding change and thereby would become able to take benefit from
it. Moreover, usually employees resist towards the changes due to the fear factor in
relation to the performance of new activities in an effectual manner (Lester, Virick
and Clapp-Smith, 2016). Hence, positive attitude can be developed among the
personnel regarding change through training activity.

 Improved employee performance: Employees areencouraged to perform better when
they have idea about how to carry out specific job or activity. Thus, Palermo Safe
storage company can enhance employee performance and confidence level to a great
extent. Along with this, through the means of training session business unit can
develop awareness among the personnel regarding business process or aspects. By
this, firm would become able to avoid undesirable activities significantly.
Hence, by taking into account all the above mentioned aspects it can be stated that
training &development activity makes remarkable contribution in the organizational success.
TASK 4
Identifying the process of managing change within the business organization
Change is the vital part of business organization which assists firm to build
competitive position over others. Moreover, now technical as well as needs and preferences
of the people are getting changed with the very high pace. In this, business unit can attain
success only when it adapts changing culture and preferences. In this, by employing Kurt
lewin change management model HR personnel of Palermo Safe storage can manage change
in the best possible way. Such model includes three steps such as unfreeze, transition and
freeze.In the very first step manager identifies the need for change along with the solution
(Tenhiälä and et.al., 2016). Thereafter, HR manager develops new behavior and attitude by
resolving the confusion level of personnel. In the last stage of change management process
business entity lays emphasis on reinforcing the change to a large extent.
In addition to this, by employing Mc Kinsey 7’S framework change can be managed
by Palermo Safe storage within the firm in an effectual way.Seven main elements include
structure, strategy, system, shared goals, style, staff and skills. Hence, by focusing on all such
soft and hard elements Palermo Safe storage can create effectual image in the mind of people
regarding change. Moreover, leadership style which is undertaken by HR personnel has high
level of impact on personnel. In this, by practicing participative leadership style HR manager
of the firm can attract personnel towards change (Oke, 2016). In addition to this, HR manager
develops plan to organize training by making evaluation of current competency in against to
the changing level of requirements. Further, through the means of communication HR
manager shares common goals and objectives. Hence, by working on all such seven aspects
or elements HR manager of Palermo Safe storage can manage change effectually.

TASK 5
Assessing employment legislation which are associated with HR practices
Employment laws and legislation are highly significant which in turn helps in
preparing suitable HR policies. Hence, by taking into consideration the Equality, Protective
equipment Act business Palermo Safe Storage can evolve high level of satisfaction among the
employees. Present case situation shows that now individuals are not highly satisfied from the
wage policy of Palermo Safe storage. Hence, firm is required to follow minimum wage policy
and thereby prepare framework for the upcoming time period. For building effective image
in the mind of both existing and potential customer base HR manager of Palermo safe storage
requires to follow employment laws. According to Equality Act, 2010 HR manager needs to
offers equal opportunity to all the individuals. Hence, business unit should not discriminate
people on the ground of age, sex, disability etc. HR manager of the firm should focus on
offering opportunities to the people who are highly suitable for concerned job. By following
such aspect business unit can develop high level of satisfaction among the personnel
(Brewster, Mayrhofer and Morley, 2016). Cited case situation entails that Palermo Safe
storage has dismissed number of personnel. Laws and legislation presents that without having
any sound as well as specific reasonbusiness entity cannot dismiss personnel.
In accordance with the rules and regulations HR is required to give prior notice to the
respective personnel.In addition to this, Personal Protective Equipment Act (1992) presents
that it is the accountability of the firm to provide personnel with proper equipments.
Moreover, in the absence of having enough equipment personnel are not in position to
perform activities in a safe manner. Hence, by following such act Palermo Safe storage can
avoid undesirable practices.
Along with this, HR should keep in mind standard timing hours and minimum wage
policy set by UK government. With the motive to secure the rights of individuals UK
government has set minimum wage for per hour which all the business unit has to follow
(Sparrow, Brewster and Chung, 2016). By considering all such laws and legislation HR
manager can resolve issues which are facing by Palermo Safe storage. Further, by complying
with all such legislation HR manager of the firm can develop suitable framework and
becomes able to attract talented personnel.
TASK 6

Suggesting ways through which organization can take advantage of globalization
Globalization may be defined as an international integration which arises through the
means of interchange of idea, product and culture. On the other side, aspects of global HRM
are highly concerned with the recruitment and selection of personnel on the overseas market.
Hence, migration of workers facilitates effectual flow of ideas from one entity to another. In
this, by appointing highly talented personnel from global market Palermo safe storage can
introduce innovation. Globalization offers several benefits to the business organizationin
terms of both monetary and non-monetary. Now, business units have opportunity to offer
products and services at global level. Hence, by expanding business operations and functions
in the overseas market Palermo safe storage canenhance customer base as well as profitability
aspect.In the globalized business environment, it is highly easy for the business unit to widen
its reach. Hence, by serving to the large number of customers firm can maximize productivity
and profitability aspect. In this way, by expanding thebusiness operations Palermo Safe
storage can get high economies of scale. This in turn places positive impact on the
profitability aspectof firm.
In addition to this, globalization enables firm to appoint personnel from different
areas. Hence, globalization helps company in creating the pool of highly talented personnel.
Skilled personnel add high value to the business by delivering quality services to the
customers. Moreover, loyalty level of the customers is highly based on the extent to which
they are satisfied. In this, by offering employment opportunities to people who reside in the
different parts of world Palermo Safe Storage can build quality team (Mullins,Brandes and
Dharwadkar, 2016). All the above depicted aspects clearly present those aspects of
globalization helps companyin sustaining future growth as well as success.
CONCLUSION
From the above report, it can be concluded that recruitment & selection, training and
development, performance appraisal etc.are the main functions that HR manager performs. It
can be seen in the report that HR planning is highly significant which in provides highly level
of assistance to Palermo Safe storage in appointing suitable personnel for job. It can be
revealed from the report by conducting training &development session business unit can
enhance the potential of personnel significantly. In addition to this, it has been articulated that
Kurt lewin and Mc Kinsey seven S change modelis highly effectual which assists HR
manager in managing change. It can be summarized from the report that by following all the

laws and legislation Palermo Safe storage can reinforce image and would become able to
retain personnel.

REFERENCES
Books and Journals
Brewster, C., Mayrhofer, W. and Morley, M. eds., 2016.New Challenges for European
Resource Management.Springer.
Konrad, A.M., Yang, Y. and Maurer, C.C., 2016. Antecedents and outcomes of diversity and
equality management systems: An integrated institutional agency and strategic human
resource management approach. Human Resource Management.55(1).pp.83-107.
Lester, G.V., Virick, M. and Clapp-Smith, R., 2016.Harnessing Global Mindset to Positively
Impact Advances in Global Leadership through International Human Resource
Management Practices.In Advances in Global Leadership (pp. 325-349). Emerald Group
Publishing Limited.
Mullins, F., Brandes, P. and Dharwadkar, R., 2016. To thine shareholders be true? Linking
large corporate ownership to firms’ use of commitment human resource practices.Human
Resource Management.55(4).pp.567-589.
Oke, L., 2016. Human resources management. International Journal of Humanities and
Cultural Studies (IJHCS) ISSN 2356-5926.1(4).pp.376-387.
Sparrow, P., Brewster, C. and Chung, C., 2016.Globalizing human resource
management.Routledge.
Tenhiälä, A. and et.al., 2016. The Research‐Practice gap in human resource management: A
Cross‐Cultural study. Human Resource Management.55(2).pp.179-200.
Wilton, N., 2016. An introduction to human resource management.Sage.
Online
HR planning. 2017. Online. Available through: <
http://www.hrcouncil.ca/hr-toolkit/planning-strategic.cfm>. [Accessed on 16th April 2017].

Human Resource Management. 2017. Online. Available through: <
http://study.com/academy/lesson/human-resource-management-definition-objectives-
responsibilities.html>. [Accessed on 16th April 2017].