A Comprehensive Report on Issues in Human Resource Management

This report delves into critical issues within Human Resource Management (HRM), focusing on recruitment strategies, the impact of diversity, stress management, and absenteeism on organizational performance. It explores both internal and external recruitment methods, examining factors such as unemployment rates, competition, and company reputation. The report also emphasizes the importance of person specifications and job descriptions in aligning with organizational goals. Furthermore, it discusses the process of performance management, highlighting its role in staff turnover, identifying training needs, and facilitating promotions. By analyzing these HRM practices, the report provides a comprehensive overview of how organizations, such as Hilton London and Marriott hotels, can optimize their human resource strategies for sustained growth and development.

ISSUES IN HUMAN
RESOURCE
MANAGEMENT

TABLE OF CONTENTS
 INTRODUCTION
 Internal and External methods and factors influencing recruitment
 Impact of the diversity, stress management and absenteeism on organisational
performance
 Importance of person specification, job description in achieving organisational
goals and objectives
 Process of Performance management
 CONCLUSION
 REFERENCES

INTRODUCTION
HRM is a procedure which deals with the issues and problems related to
organisation development, compensation in order to wellness and benefits for
employees. This study will show the importance of HRM in hotel industry as they
play various functions like recruitment, motivation for employees. This report will
also show about factors that impact on organisational performance.

Factors that influence recruitment process,
internal and external methods of recruitment
Human resource management can be defined as a process of managing workers in an
organisation which involves recruitment, selection, training and motivating
employees. There are various factors that influence and impact on the process and
functions of human resource management.

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 Unemployment rate: It is the main factor that have impact and influence
recruitment process of HRM. Increased unemployment rate is good for the hotel
as they can hire the best candidate on their own terms.

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 Competition: Competition level is another main factor that can influence
recruitment process. Competition in the specific area creates problems for the
hotel to find the candidate who can perfectly fit in hotel's needs.

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 Reputation: There are various luxury hotels that are known for their better
services and positive image and create competition for others. Company's
reputation and this recruitment process have a strong connection. Recognized and
reputed firm are more likely to attract talented candidates and make this process
easy.

INTERNAL AND EXTERNAL METHODS
OF RECRUITMENT
HR of Marriott hotel uses and follow both internal and external methods of
recruitment for filling their vacant job.

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 Internal methods: Internal methods means to fill the vacant job within an
organisation and by existing employees. It includes job promotion, transfer and
job referral. It has various advantages and disadvantages such as this process is
cheaper and quicker rather than external process.

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 External methods: External recruitment means to fill the vacant job from outside
the business by recruiting new and skilled employees. For this process it includes
advertisement, educational institutes etc. It also has some advantages and
limitations such as manager and HR can bring new and innovative ideas from
outside.

Impact of the diversity, stress management
and absenteeism on organisational
performance
There are various HRM practices like training & development, rewards which
increases the efficiency of employees. There are some factors that can influence and
have impact on organisational performance and effectiveness.

CONTINUE…
 Diversity: Cultural diversity and diverse workforce provide challenge to the
company. Employee diversity has a positive and negative impact as it increases
organisational performance and can also face complex problems like
discrimination. Different types of employees bring different ideas which is
beneficial for the hotel.