MSD Lighting Ltd: HRM, Recruitment, and Employee Relations Report

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This report examines Human Resource Management (HRM) practices within the context of MSD Lighting Ltd., a British manufacturing company. The report explores the purpose and functions of HRM, including hiring, conducting interviews, job analysis, and training. It evaluates different recruitment and selection approaches, comparing the strengths and weaknesses of external versus internal sources, and interviews versus written tests. The report further analyzes the benefits of HRM practices for both employers and employees, emphasizing efficiency, productivity, and employee relations. It discusses the effectiveness of HRM practices in increasing organizational profit and productivity. The report also highlights the importance of employee relations in influencing HRM decision-making, focusing on growth, development, and the impact of employee legislation on the company's operations. Finally, the report applies HRM practices in a work-related context, providing a comprehensive overview of the subject.
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Recruitment
Process
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Contents
INTRODUCTION...........................................................................................................................................3
TASK 1..........................................................................................................................................................3
P1: Purpose and Functions of HRM.........................................................................................................3
P2: Strengths and Weaknesses of different approaches to recruitment and selection...........................4
TASK 2..........................................................................................................................................................5
P3: Benefits of HRM practices.................................................................................................................5
P4: Effectiveness of HRM practices..........................................................................................................6
TASK 3..........................................................................................................................................................7
P5: Importance of employee relations....................................................................................................7
P6: Employee legislation..........................................................................................................................8
TASK 4..........................................................................................................................................................9
P7: Application of HRM practices in work-related context......................................................................9
CONCLUSION.............................................................................................................................................11
REFERENCES..............................................................................................................................................12
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INTRODUCTION
Human Resource Management is a diverse term. It refers to a branch of management
which specializes in acquiring of skilled workforce, ensuring their proper management and
making sure that they are not facing any kind of problems and issues in the organization (Ahmed
and et.al., 2016). The HR managers have a role of ensuring that the efficiency, effectiveness and
productivity level of the members of staff remains high and therefore different types of tasks can
be performed with ease in the company. For this report, MSD Lighting Ltd. has been selected
which a British company is specializing in the making of street lights. In this assignment,
detailed focus will be made on explaining the purpose and scope of HRM, evaluation of
effectiveness of HRM in an organization, analysis of various factors which impact its decision-
making. Additionally, application of its practices will also be discussed as a part of this project.
TASK 1
P1: Purpose and Functions of HRM
Purpose of HRM- The purpose of HRM is to work forward in different areas concerning
the workers in the organization (Anderson, 2017). The HR department works in ensuring that the
all the issues which are concerned with the staff of the company are solved without any
problems. As MSD Lighting Ltd. is a manufacturing organization there are plenty of issues
which concern its staff. The HR department of company makes sure that it solves them without
any problems.
Functions of HRM-
Hiring- One of the main functions of the HR department is to hire staff in the
organization according to the needs and requirements. By doing so, it can make sure that
it hires the best people to do work in the company which can be highly productive for it.
In MSD Lighting Ltd., the HR department has to perform this function which makes sure
that the company hires the staff pertaining to its needs and requirements.
Conducting Interviews- Another main function of the HR department is to conduct
interviews of potential candidates who are willing to do job in the company. By doing
this, the department can make sure that it is able to take the interviews according to its
requirements. In MSD Lighting Ltd., the HR department has to conduct interviews to
identify those candidates who will be able to serve the organization for a long time.
Job Analysis- The HR department has to perform the job analysis for different roles.
Each of them has specific requirements which have to be met out in order to be able to
perform in the role effectively and efficiently with maximum productivity. In the context
of MSD Lighting Ltd., this is essential because this makes sure that a proper analysis of
different types of roles is done.
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Training- HR department is required to provide training to the staff of the organization
(Bednall and Sanders, 2017). This has to be provided from time to time to the
departmental staff so that their overall efficiency, effectiveness and productivity rises
which can be beneficial for the organization. In the context of MSD Lighting Ltd., this is
done in order to make sure that the problems which the staff is facing are solved and they
are given special instructions on performing better to their maximum potential. This can
be helpful in maximizing the level of profits easily without any problems.
P2: Strengths and Weaknesses of different approaches to recruitment and selection
There are different approaches which are used for the purpose of recruitment and
selection. These approaches are as follows-
Recruitment approaches-
External sources- The external sources of recruitment are used in order to ensure that the
staff is picked externally (Berkery and et.al., 2017). These sources are used by HR
department to make sure that the best talent is picked in the organization. In MSD
Lighting Ltd., these sources are used so as to ensure that the best candidates are picked
for different types of roles.
Strengths-
These sources are good because they help in bringing talented people in the organization.
The candidates which are selected are specialized in their respective fields.
Weaknesses-
This approach leads to the neglecting of the talent inside the organization.
This approach is costly in nature.
Internal sources- The internal sources of recruitment are used by promoting the
employees within the organization for a bigger role (Bowen, 2016). In MSD Lighting
Ltd., these sources are also used so as to ensure that the talented staff of the organization
is given a chance to perform as per the requirements of the company.
Strengths-
These sources can be used by the HR department by ensuring that the existing staff of the
enterprise is given priority.
As in these sources priority is given to the existing staff it reduces the cost of training
required.
Weaknesses-
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These sources do not always provide talented people for an organization.
There may be biasness and partiality in using these sources.
Selection approaches-
Interview- This is the most common selection approach (Clark and et.al., 2016). It can be
used by the HR department of MSD Lighting Ltd. in order to make sure that it can
screens the candidates properly before ensuring their selection.
Strengths-
It helps in proper screening of the candidates.
It ensures that the best candidates are selected in the organization.
Weaknesses-
It ignores various other parameters which are essential for judging a candidate.
It does not judge the personality of a candidate fully.
Written Test- This is also a very common approach which is used for the purpose of
selection. The HR department of MSD Lighting Ltd. can use this for making sure that the
aptitude of candidates can be checked before their selection.
Strengths-
This approach can be used by the companies to make sure that they are checking the
aptitude of the candidates before selecting them.
This approach evaluates the different parameters of a candidate’s personality.
Weaknesses-
Using this approach can be costly because it involves a lot of expenses.
There may be lack of uniformity in judging different candidates on the basis of one test.
TASK 2
P3: Benefits of HRM practices
HRM practices are required to be adopted in an organization so as to ensure that the
employees are handled in a better manner (Dean Lee and et.al., 2017). The various benefits
which they offer are as follows-
For employers-
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Better handling of staff- If the HR department of any organization adopts good HRM
practices then it can make sure that they are able to handle the staff in a better manner.
The HR department of MSD Lighting Ltd. can make sure that it adopts the right practices
which will make sure that it is able to handle its staff effectively and efficiently without
any problems.
Efficiency and Effectiveness- Good HRM practices can benefit the employers as they
can result in more efficiency as well as effectiveness for the organization (Hauff, Alewell
and Katrin Hansen, 2017). Thus, the HR department of MSD Lighting Ltd. needs to
adopt the right practices which will help a lot in increasing the overall efficiency and
effectiveness in the company.
Productivity- Good HRM practices can increase the productivity level within the
organization. This can be done as the employees feel self-motivated to achieve the goals
and objectives of the company. Thus, MSD Lighting Ltd. can make sure that it is able to
increase the productivity level without any problems.
For employees-
Right image of the organization- If the HR department of any organization adopts the
right HR practices then it can make sure that it is able to create the right image of the
organization in front of the employees (Jankelova and et.al., 2017). The HR department
of MSD Lighting Ltd. can do this which will make sure that the workers have the right
image of the company.
Solving of issues- If the HR department of an organization adopts the right practices then
the advantage for the employees is that it can help in solving their issues and problems.
Thus it is beneficial for the workers of MSD Lighting Ltd.
Better performance- When the HR department of a company adopts the right practices
then it automatically motivates the employees and they can improve their performance
effectively. Therefore, for the employees of MSD Lighting Ltd. it is important that they
improve their performance.
P4: Effectiveness of HRM practices
The HRM practices can be quite effective in terms of increasing of organizational profit
as well as the productivity level also. This is so because of the following reasons-
Motivation of employees- Adoption of the right HRM practices can improve the overall
motivation level of the staff of the organization (Kirk-Brown and Van Dijk, 2016). Thus
it will naturally lead to an increase in organizational profit as well as productivity level.
Thus, for MSD Lighting Ltd. it is crucial that it motivates its employees properly so as to
attain the different aims as well as objectives.
Efficiency and Effectiveness of staff- The adoption of right HRM practices can result in
increase in the overall efficiency as well as effectiveness level of the staff of the
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organization. Therefore, MSD Lighting Ltd. can make sure that they are able to increase
the efficiency and effectiveness level of the staff by adopting correct HRM practices.
Performance at maximum potential- Adoption of right HRM practices will
automatically lead towards performance of different employees at their maximum
potential and thus this will ensure that they are able to achieve the aims and objectives of
the organization. Thus, the HR managers of MSD Lighting Ltd. can adopt the right
practices of HRM and ensure that their employees are performing at their maximum
potential which will lead to achievement of the goals and objectives.
Clarity- Right HRM practices make sure that there is a much-required clarity in front of
the employees for performing their various tasks (Lam, Huo and Chen, 2018). The HR
managers of MSD Lighting Ltd. can make sure that they adopt the right practices so that
there is clarity for the workers about the tasks which they need to perform in order to
provide their contribution towards achievement of the goals and objectives of the
company.
Productivity- With the adoption of right HRM practices the overall productivity level of
the workers increases which can help the company a lot. Thus, the HR managers of MSD
Lighting Ltd. can put their concentration on improving the HRM practices so that they
are able to increase the overall productivity in the organization. Therefore, this is required
at the part of the HR department that it is able to increase the productivity by adopting the
right HRM practices.
Evaluation- HRM practices are essential for any organization. In the context of MSD
Lighting Ltd., it is quite essential that its HR managers are able to understand their
importance. This will ensure that the efficiency and effectiveness of members of staff
always remains higher and thus in this manner the company will be able to achieve
higher productivity. Therefore, the HR managers are required to focus specifically on
improving the HRM practices. It will lead to solving of problems and issues which are
being faced by the workers of the company specifically and thus the required actions can
be taken in order to resolve them as soon as possible.
TASK 3
P5: Importance of employee relations
The importance which employee relation has with influencing HRM decision-making is
as follows-
Growth and development- By maintaining good employee relations the HR department
of a company can make sure that the growth and development of the company can be
made (Makhubela, Botha and Swanepoel, 2016). Thus in this ways this can influence the
HRM decision-making in MSD Lighting Ltd.
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Reduction in turnover- Maintaining of good employee relations ensures that the
employee turnover of the company is reduced and the best employees are retained with
the company (The Top 7 Benefits of Great Employee Relations, 2019). Therefore, in this
way MSD Lighting Ltd. can reduce the turnover by changing its HRM decision-making.
Extensive knowledge- When good relations are maintained with the employees in an
organization then it can lead towards their extensive knowledge. This can be in the
various fields. Thus, in this manner staff of MSD Lighting Ltd. can have extensive
knowledge about the various types of processes of the organization.
Motivation- Maintaining of good relations with the employees can help the organization
a lot in motivating the staff in the company. Therefore, HR managers of MSD Lighting
Ltd. need to focus on this aspect also so as to raise the motivation level.
Increase in revenue- Maintaining good relations with the employees can lead towards
increase in the overall revenue of the organization. Thus, the HR managers of MSD
Lighting Ltd. have to focus on increasing the revenue through maintaining good relations
with the employees.
Conflict reduction- Maintaining of good relations with the employees also helps a lot in
reduction of the conflicts which can occur in the company. Therefore, for the HR
managers of MSD Lighting Ltd. it is important that these conflicts are reduced so that the
level of productivity is not affected.
Employee loyalty- When the HR department of a company maintains good relations with
the employees then it automatically increases the loyalty the employees have towards the
organization. Thus, for MSD Lighting Ltd. this is essential so that it can make sure that
its workers are loyal towards the firm and are committed in order to achieve the various
goals and objectives.
P6: Employee legislation
Employee legislation is very important in order to protect the various rights of the
workers as per law. The key elements which it contains are as follows-
Minimum salary- In the employee legislation of many countries there is a law on
minimum salary which has to be paid to the employees according to their qualifications.
This is quite important because this is the minimum amount which is required to be paid
to them. MSD Lighting Ltd. needs to make sure that it complies with the laws and pays
the salary according to the rules and regulations of the law.
Other benefits- Employee legislation also mentions the various other types of benefits
which the employees should receive according to the provisions of the law (Ridder and
Baluch, 2019). This is essential because the HR managers of MSD Lighting Ltd. have to
ensure that they are providing these benefits to their employees.
Working hours- According to employee legislation, the working hours are fixed at 8
hours per day. Therefore the working hours should not exceed this limit and if it does
then the overtime allowance has to be paid by the organization to the staff.
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Fairness in treatment- The employee legislation states that there should be fairness in
the treatment which is given to the different types of employees in the organization. In
the context of MSD Lighting Ltd., this is crucial because this will ensure that the workers
are being treated fairly in the organization as per the law.
Social security benefits- The employee legislation states that the social security benefits
like Provident Fund, Medical Facility etc. have to be provided to the employees working
in a particular organization. For MSD Lighting Ltd., it is quite necessary that it provides
these benefits to the employees as per the law.
TASK 4
P7: Application of HRM practices in work-related context
The HRM practices can be applied effectively in a work-related context. This can be
done by ensuring the following-
Making employees aware- The HR department has a responsibility of making the
employees aware about the rights which they have (Scullion and et.al., 2016). The HR
department of MSD Lighting Ltd. can make sure that its employees are well-aware about
the various rules and regulations.
Adoption of right work culture- The HR department needs to make sure that the right
work culture is adopted within the organization. The HR department of MSD Lighting
Ltd. can make sure that it adopts the right work culture so that it is able to motivate its
employees to work properly to achieve the goals and objectives.
Proper allocation of tasks- The HR department of an organization has to make sure that
there is proper allocation of tasks which have to be performed by the employees (Tse, To
and Chiu, 2018). In the context of MSD Lighting Ltd. it is important that the tasks are
allocated appropriately so that the goals and objectives can be achieved.
Solving of problems and issues- The HR department of a company needs to make sure
that it is able to solve problems and issues easily. In MSD Lighting Ltd., this can make
sure that the employees are able to tell their problems and issues freely and the HR
department can solve them.
Application of HRM practices in a work-related context- By ensuring that the
above steps are taken the HR department of MSD Lighting Ltd. can make sure that its
employees remain satisfied and thus they are required to take certain decisions for this
purpose. If they are able to apply these practices in a work-related context then this will
ensure that the efficiency, effectiveness and productivity of the human resources remain
higher. This will lead to more income and more profits and also a positive review of the
firm will be created for many of the workers. Thus the HR managers of the organization
are required to put their focus on it and ensure compliance.
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Scenario- MSD Lighting Ltd. is looking for Factory Supervisors. It has planned to
conduct a detailed recruitment process so as to fill its vacant posts. It will release an
advertisement for the vacancies and also a job description. After selection, the offer letter
will be provided to the candidates.
Advertisement for job opening-
Factory Supervisors Required-
MSD Lighting Ltd., A reputed British Company is looking for
factory supervisors. The details provided are as follows-
Number of posts- 5
Requirements- An active person willing to take part in
supervising activities as per the requirements of the firm.
Remuneration- 40,000 pounds per month + Allied
benefits.
Educational qualifications- At least a graduate in any
discipline.
Work experience- At least 5 years experience of
supervising workers in a factory.
Location- 34, Cedar Avenue, Ryton on Dunsmore, CV8
3QB, United Kingdom
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Job Description-
Offer Letter-
Factory Supervisor-
Reports to- Head of Production Department
Job Overview- The job required supervising the
performance of workers and ensuring optimum production.
Responsibilities and Duties-
To manage the operations of factory
To ensure timely and proper production
Proper handling of production in the factory
Reporting to the managers
Qualifications-
Education- Graduation is a must for this role.
Experience- 5 years.
Skills- Handling of production activities
Personal Characteristics- An active person who can
handle the supervisory role is required.
Dear XYZ,
We at MSD Lighting Ltd. are pleased to offer you the post of
Factory Supervisor.
We are sure that you will find the role challenging as well as
rewarding. We are sure that you will be able to excel in this role.
The salary which will be paid to you is 40,000 pounds per month
plus the allied benefits. It is subjected to revision from time to time.
By accepting this letter, you agree that you will abide by the terms
and conditions of our company. To accept it, sign it and mail it to
us on our postal address.
Yours sincerely,
Senior HR Manager
MSD Lighting Ltd.
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CONCLUSION
From the above report, it can be concluded that Human Resource Management is a
diverse field in management. There is a purpose of HRM and its functions are helpful for a
company. The approaches of recruitment and selection have their own strengths and weaknesses.
The HRM practices offer benefits to both the employers as well as employees. These practices
are effective in raising the organizational profit and productivity. The employee relations are
important for influencing HRM decision-making. There are various elements of employment
legislation which are required to be considered by the company and can create an impact on
HRM decision-making. The HRM practices can be applied in a work-related context by the HR
managers of an organization. They can be applied by adopting a right approach.
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REFERENCES
Books and Journals:
Ahmed, A. and et.al., 2016. Holistic human resource development: balancing the equation
through the inclusion of spiritual quotient. Journal of Human Values. 22(3). pp.165-179.
Anderson, V., 2017. HRD standards and standardization: where now for human resource
development?. Human Resource Development International. 20(4). pp.327-345.
Bednall, T. C. and Sanders, K., 2017. Do opportunities for formal learning stimulate followup
participation in informal learning? A threewave study. Human Resource Management. 56(5).
pp.803-820.
Berkery, E. and et.al., 2017. On the uptake of flexible working arrangements and the association
with human resource and organizational performance outcomes. European Management
Review. 14(2). pp.165-183.
Bowen, D. E., 2016. The changing role of employees in service theory and practice: An
interdisciplinary view. Human Resource Management Review. 26(1). pp.4-13.
Clark, W. C. and et.al., 2016. Boundary work for sustainable development: Natural resource
management at the Consultative Group on International Agricultural Research
(CGIAR). Proceedings of the National Academy of Sciences. 113(17). pp.4615-4622.
Dean Lee, M. and et.al., 2017. Human resource approaches to retirement: gatekeeping,
improvising, orchestrating, and partnering. Human Resource Management. 56(3). pp.455-477.
Hauff, S., Alewell, D. and Katrin Hansen, N., 2017. HRM system strength and HRM target
achievement—toward a broader understanding of HRM processes. Human Resource
Management. 56(5). pp.715-729.
Jankelova, N. and et.al., 2017. Readiness of human resource departments of agricultural
enterprises for implementation of the new roles of human resource professionals.
Kirk-Brown, A. and Van Dijk, P., 2016. An examination of the role of psychological safety in
the relationship between job resources, affective commitment and turnover intentions of
Australian employees with chronic illness. The International Journal of Human Resource
Management. 27(14). pp.1626-1641.
Lam, W., Huo, Y. and Chen, Z., 2018. Who is fit to serve? Person–job/organization fit,
emotional labor, and customer service performance. Human Resource Management. 57(2).
pp.483-497.
Makhubela, M., Botha, P. A. and Swanepoel, S., 2016. Employees’ perceptions of the
effectiveness and fairness of performance management in a South African public sector
institution. SA Journal of Human Resource Management. 14(1). pp.1-11.
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Ridder, H. G. and Baluch, A. M., 2019. Human Resource Management in NPOs. In Innovative
Unternehmen der Sozial-und Gesundheitswirtschaft (pp. 97-115). Springer VS, Wiesbaden.
Scullion, H. and et.al., 2016. Talent management. Employee Relations.
Tse, H. H., To, M. L. and Chiu, W. C., 2018. When and why does transformational leadership
influence employee creativity? The roles of personal control and creative personality. Human
Resource Management. 57(1). pp.145-157.
Online
The Top 7 Benefits of Great Employee Relations. 2019. [Online]. Available through:
<https://www.influencive.com/the-7-top-benefits-of-great-employee-relations/>
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