The Way Multinational Organizations Improve HRM: Nestle's Strategy

This report analyzes how multinational organizations enhance Human Resource Management (HRM) practices to meet global requirements, with a specific focus on Nestle. It begins with an introduction to globalization and its impact on businesses, emphasizing the importance of effective HRM for organizational success. The report outlines the aims and objectives of the project, including identifying HRM practices for employee development and examining areas for improvement within Nestle's HR policies. A project management plan is developed, covering costs, time, quality, risk, communication, scope, and resources. Project management tools like Gantt charts and WBS structures are discussed. The research methodology, including qualitative and quantitative methods, data collection sources, and sampling techniques, is detailed. The report incorporates primary data collection through questionnaires. The report provides recommendations and a conclusion that reflects on the value of undertaking the research. Appendices include a performance review template.

MSBP

Table of Contents
TOPIC: “The way in which multinational organisations improve Human Resource activities for
meeting global requirements.” ........................................................................................................3
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1: ..........................................................................................................................................3
P2:...........................................................................................................................................4
P3: ..........................................................................................................................................5
TASK 2............................................................................................................................................8
P4: ..........................................................................................................................................8
TASK 3..........................................................................................................................................11
P5: ........................................................................................................................................11
P6: ........................................................................................................................................20
P7: ........................................................................................................................................21
Conclusion.....................................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX I.................................................................................................................................24
APPENDIX II................................................................................................................................26
Template for Performance Review to be attached with the report by the learner:........................26

TOPIC: “The way in which multinational organisations improve Human Resource
activities for meeting global requirements.”
INTRODUCTION
Globalisation can be defined as an procedure to interact and integrate among enterprises,
people and government worldwide (Globalisation, 2019). Behind the success of every enterprise,
its the people that play a vital role . It is very important for an organisation to recruit and select
efficient employees and provide the appropriate training. Nestle is a multinational organisation
that deals with dairy products, tea, coffee, chocolates, etc. The recruitment and selection
procedure of this enterprise is appropriate because of which is the reason behind its success. In
this report, purpose and objectives of this project is included and a project management plan is
formulated that covers cost, quality, time, scope, communication, risk and resources. This report
also covers WBS structure and Gantt chart, small scale research, analysation of research and data
using appropriate tools and techniques. It also covers recommendations that can be made and
reflection on value of undertaking research is also mentioned in this report.
TASK 1
P1:
Background
Globalisation plays a significant role in development and growth of an enterprise and in
expanding its market share (Thomas and et. al., 2018). Nestle is among the leading food sector
that deals with dairy products, chocolates, tea, coffee, etc. that has expanded its products across
borders. Nestle believes that for the success of a business at global level, human resource is more
important than materialistic resources. For this purpose, this organisation keeps on improving its
HRM practices for hiring efficient employees. This improved HR practices will help this
organisation to have more efficient employees that will help this firm to increase its overall
productivity. There are certain aims and objectives towards importance of improvement in
recruiting, selecting and training employees.
Aims
The aim of this report is, “To identify the way in which global companies improve their
HRM practices for employee development to fulfil global requirements.” A case study upon
Nestle.

For the overall success of a firm, it is very important for it to apply appropriate
recruitment, selection and training procedures. The success of an enterprise at multinational level
lies in the hands of people working under such organisation and for this purpose, it is very
important for an organisation to hire efficient and effective employees to meet overall objectives
of an organisation.
Objectives:
 To identify role of HRM practices for employee development.
 To examine the areas in HR policies that NESTLE need to improve to meet global
requirements.
 To identify challenges that Nestle can face while developing its employment policies.
Questions:
 How Nestle can make alterations in its HRM practices to run business successfully at
global level?
P2:
Project management plan is determined as a document which is utilised to elaborate all
phases of a project. It includes plan, control, execute, monitor, initiate and closing of a project. It
defines the guidelines in accordance with a time taken to complete a task and all the activities
that take place while completion of a project (Rezvani and Khosravi, 2018).
Nestle is one of the top multinational organisation that deals with various products like
dairy products, tea, coffee, chocolates, etc. at international level. This firm is successful in all
aspect because it has effective employees that work in an efficient manner. This organisation
believes that the basic asset of an enterprise is its employees and not the materialistic things. This
is the reason why Nestle hire appropriate employees by using proper recruitment and selection
procedure and then by providing training to these employees (Schiuma and Carlucci, 2018).
There are certain ways by which this enterprise can improve its human resource practices and for
this purpose a project management plan is prepared that includes-
 Cost- It is known as an amount that is needed by project manager in order to execute a
particular project. It can be defined as a budget and estimate that is set up by researcher
for execution of a project. For this project, the cost taken in £100.
Total Forecasted Budget
Particulars Amount

Advertisement Expenses £ 50
Promotional Expenses £ 30
Technology Implementation Cost £ 20
Total £ 100
 Time- It is a duration and period which is required to complete the project and achieve its
overall objectives. The project manager need to execute the task within a given time
allotted. For executing this project, the time required is 8 months. Quality- It can be defined as a standard quality that should be maintained for executing a
project. Project manager needed to accomplish a specific research that should be of good
quality and meet the objectives at the same time. Risk- It is a kind of loss that is uncertain to an enterprise that has bad impact over
objectives and aims of project. Researcher need to take into consideration these risks and
should not avoid it. Proper plans should be made in order to eliminate these risks and
uncertainties for smoothly executing this project (Biemans, 2018). Communication- It can be defined as a mode or method to exchange ideas, opinions and
views among people that are related to this project. Project manager can use both written
and oral mode of communication to communicate with its team members and clients
which will enhance visibility of this project. Scope- It can be determined as steps and processes that is utilised by researcher to make
sure that project includes all activities and tasks to execute it. The researcher by using this
research can open up certain opportunities for future and can enter into the field of
human resource management.
 Resource- It can be defined as an stock and supply of money, staff, materials and other
assets that can be drawn by researcher to function research effectively. For this research,
various resources like technical ,financial, physical and human resource are taken into
use.

P3:
Project management tools are used by researcher to plan, formulate and delegate work at
one place with workflows, calendars, tasks, subtasks and so on. These tools and techniques are
used by researcher to provide time frames in order to complete this project (Kasim, Haracic and
Haracic, 2018). There are certain project management tools like Gantt chart and WBS structure
that is discussed in detail as follows-
Gantt Chart-
It is founded by Henry Gantt, can be determined as a type of bar chart that is required for
illustration of a project schedule. It demonstrates the relationship of dependency between present
scheduled status and activities. It lists out all the tasks and activities that is needed to be
performed on basis of vertical axis and time intervals on horizontal axis. This tool is utilised to
control production and to make sure that work should be done on time which will facilitate
management. Nestle can use this technique of project management aims to illustrate the way in
which project will run. It will help in viewing individual tasks, their durations, and sequence of
these tasks. It will also help in controlling production by making sure that completion of task
should be on time.

WBS Structure-
Work breakdown structure or WBS can be explained as a vital project management and
system that helps in organising work of a team into manageable actions. It determines the
deliverable oriented breaking down of a project into small parts or components. This tool can be
used by Nestle to execute project in a simplified manner and to prepare departmental budgets. It
also helps in making estimation about risk, cost and time and to illustrate its scope by delegating
and assigning duties among team members of project team.
TASK 2
P4:
Research methods are utilised by project manager or researcher for analysing observed
phenomenon. These methods show the techniques and tools to conduct a research of a given
project and help in identifying problems taking place while conducting research. There are two
modes for conducting a research that is quantitative and qualitative method. Nestle uses both
these methods to conduct and process a research.

Qualitative Method: This method can be termed as a primary exploratory research which
is utilised to understand underlying reasons, motivations and opinions. It helps to uncover trends,
ideas and opinions and involve deeper into the problem. It includes certain methods to collect
data like interviews, group discussions and observations (Graupp and Wrona, 2018). There are
various qualitative methods of collecting data which are-
Interviews- It is the significant qualitative mode to collect data for social research purpose. It
helps in providing information to which an interviewee was privy to previously.
Observation- In this method of collecting data, researcher gathered knowledge about the
researched phenomenon by making certain observations of phenomena when it takes place.
Quantitative Method: This method of conducting research helps to generate numerical
data that is transformable into usable statistics. It uses data that is measurable to formulate facts
and uncover patterns in research and uses different category of surveys such as telephonic and
face to face interviews, online, mobile, paper online polls, system observations and so on. Some
of the quantitative mode of data collection are-
Questionnaire- In this a series of questions are set by the researcher which have to be answered
by the respondents for the purpose to understand the opinions and views of people.
Document Review- It is method of data collection that is utilised for collecting data after
reviewing the available documents. It is considered as an effective and efficient method to gather
information as the documents are manageable and practical.
Mixed Methodology- This kind of method helps in advancing systematic mixing and
integration of qualitative and quantitative data which is within a solo investigation and sustained
inquiry program.
In order to formulate this research, Qualitative method is taken into consideration.
Data Collection Sources
Primary Data- It is referred to as a data that is collected and gathered by researcher in
particular with the final goal of research venture. This type of data is also known as the raw data
that is collected by researcher from sources that are primary and first hand by using methods like
experiments, interviews and surveys.
Primary Research- It involves getting directly into a source and than get information by
asking information from customers in the target market. Its examples are such as face to face
interviews or telephonic rounds.

Secondary Data- This kind of data is already collected by someone else and researcher
uses this data for the purpose of conducting research. This kind of data saves time of researcher
as information related to a particular topic can be easily gathered by the use of this mode of data
collection. It provides databases of high quality that is very time consuming for a researcher to
collect it on their own (Brunswicker and Chesbrough, 2018).
Secondary Research- It includes collation and summary of the research from the
additional resources. This research includes gathering information from the data which is already
collected by someone else.
For formulating this research effectively, data is gathered from primary resources by
using questionnaire.
Sampling- Data sampling referred to as a technique of statistical analysis that is utilised
for selecting, manipulating, and analysing a representative subset of data points for identifying
trends and types in large data set. It helps researcher in building and running analytical models
fast and produce accurate findings. For conducting this research, random sampling is used.
Random Sampling- In this project report, random sampling method is utilised which is a way to
select a observations sample from population to make interferences about the population.
In order to conduct research, 20 respondents are selected from employees and
stakeholders of Nestle and their views and opinions are recorded. For this purpose, a
questionnaire is prepared that focuses around the objectives of this report.
Questionnaire- It is defined as a document that is used to for consisting a series and set of
questions for gathering information from selected respondents.
Questionnaire
Q1) Do you think that improvement in HR practices prove beneficial for Nestle to fulfil global
requirements?
a)Yes
b) No
Q2) Which strategy is more beneficial for the success of Nestle?
a) Technology advancement
b) Improvement in HR practices

c) Product Development
d) All of the above
Q3) What challenges can be faced by Nestle to make changes in HR practices at global level?
a) Conflicts at workplace
b) Compliance with laws and regulations
c) Adapting to innovation
Q4) Which human resource practice requires more improvement?
a) Recruitment
b) Selection
c) Training
d) All of the above
Q5) Which of the following is best technique that can be used to bring improvement in
recruitment process of Nestle?
a) Applicant Tracking System
b) Recruitment Process Outsourcing
c) Guerilla recruiting
Q6) Which will be the most suitable technique that can be used by managers of Nestle to bring
improvement in selection process at international level?
a) Online Screening
b) Psychometric Test
c) Assessment Centres
Q7) Which is the most important factor that Nestle should focus for improving HR practices to
meet international requirements?
a) People Orientation
b) Creating employee development programmes