Analysis of HRM Strategies: A Case Study of Two Organizations

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Human resource management
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Table of Contents
Introduction................................................................................................................................................3
Task 1.........................................................................................................................................................4
Task 2.........................................................................................................................................................9
Task 3.......................................................................................................................................................14
Task 4.......................................................................................................................................................18
Conclusion...............................................................................................................................................22
References..............................................................................................................................................23
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Introduction
For the purpose of enhancing the effective management, the strategic approach of
“Human Resource Management” is being followed & implemented by the different
business organizations for gaining the competitive advantage in the business market in
the effective as well as in an efficient manner. This concept helps the business
managers in maximizing the level of employees' performances to achieve the defined
aims & objectives of the business organization, effectively & efficiently. The complete
assignment describes the unique concepts of HRM with the help of the business
organizations of "Chocolate Presence" and "Microsoft". For enhancing the concept of
employee engagement, the effective schemes are being identified & developed by
Microsoft to lead the whole company towards the long term organizational growth &
sustainable development in an appropriate & suitable manner.
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Task 1
Introduction:
This report comprises of the various roles, responsibilities, and function of a Human
resource manager and how such functions can help chocolate presence to overcome
the employee turnover issue and quality of product issue. This report further discusses
the strengths and weaknesses of the selection methods used for the employees by
Chocolate presence.
A) explains the purpose of the HR function and its importance to the organization,
given its current problems and future plans for further growth.
The role of human resource management is to analyses and recruit human resources
for Chocolate presence. Human resource department is that part of an organization
which is concerned about the human at work in Chocolate presence. This report will
describe all those human resource functions roles and responsibilities which can recruit
more skillful employees so that more quality product can be produced (Panigrahi, 2016).
Recruitment and
selection
Staffing is an
important function
or we can say the
role of the HR
manager, hence it
is important for an
HR manager to
recruit skilled
employees which
improve the quality
of the greeting
Human
resource
planning
This is also a
crucial function
or role of a
Human
resource
manager. The
human resource
planning
process is
important to
Training and
development
This is one of the
core function of a
human resource
manager. After
the recruitment
of the employees
for chocolate
presence, only
recruiting them
won't improve
the quality of the
Performance
appraisal
This is crucial
but the last
function of an
HR manager.
The employees
who are
recruited, their
performance
should be
analyzed and
evaluated
Employee
benefits
If chocolate
presence hired
a worker it
does not mean
they are not
liable to
provide the
basic
requirement of
the workers. It
is the function
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cards. All the
candidates who
have passed with
50% of marks will
be eligible for the
interview, but the
HR manager
should give extra
preference to
scorer in the
exams conducted.
analyse the
need of the
employees,
what kind of
skills would they
require, to
improve the
quality of the
greeting cards
which is the
current issue for
the Chocolate
presence
cards. Their skills
should be
analyzed and
desired training
should be given
to the workers,
and it is a major
function of the
HR manager.
throughout their
working hours.
If any worker
performs well,
appraisals in
the form of
incentives or
bonuses should
be given to
them which will
motivate them
further to work
better.
of HR
manager to
fulfill the basic
needs of the
workers,
because they
are not
satisfied with
the basic
amenities like
good working
environment,
good quality
equipment,
etc., they won't
be able to
work full
throttle, hence
to enhance the
quality of the
product ,
needs of the
workers should
be fulfilled.
B) Explains the strengths and weaknesses of the current selection methods used
by the organization.
The Selection methods used in this recruitment process comprises of a test taken of
English and math, as these both would be useful for greeting cards productions. HR had
decided to recruit employees through this selection process. Further, the candidates
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who would be clearing exams with 50% of the marks, they would be preferred for the
interview process. The interview is an informal talk of 15 minutes. Hence it is important
to bring out some strengths and weaknesses of the selection process.
Strengths for the Conduction of test for the selection:
i. Test conducted would bring out the skills and candidates can be easily assessed
through the test taken of English and math.
ii. Such tests conducted will assess the candidate about his or her capability,
mental ability, liking skills, etc., and would be helpful for HR manager of
chocolate presence to evaluate whether he or she would be fit for the job
specified.
iii. Tests conducted for selection method would provide a uniform base to compare
the performance of the employees who would be recruited. Sometimes, such
tests would clear the dilemma of an HR manager to where to give the job to
which candidate (Kenthapadi, 2017).
iv. There are some traits which would be analyzed from such kinds of tests taken,
such as aptitude, temperament, mindset, and adjustability.
v. When such tests would not be conducted for the selection process, in such case,
when an employee will not be able to produce the output which chocolate
presence would have expected, that employee would be terminated.
Weaknesses of such tests conducted
i. Sometimes, such tests might not be able to test accurately, or we can say these
tests might skip some candidates who actually have good skills required for
chocolate presence.
ii. Cheating is always a threat to such tests conducted, the persons who are
conducting the tests can be biased to some group of candidates, which make
such tests unreliable.
The interview which is informal in nature should be made formal and a formal interview
should be conducted with more than 15 minutes, the person cannot be accessed
completely in just 15 minutes.
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C) Evaluates at least 2 two potential improvements that could be made by
Chocolate Presence to enhance its selection process.
The business organization of Chocolate Presence should improve its process of
selection with the help of applying & implementing the potential improvements, which
are being given below:
 The interview tests which are to be conducted by the business organization
should be checked regularly & modified with the changing period of time. The
main reason behind this improvement is that the numbers of failures are
increasing & they are to be selected, trained & retained for the longer period of
time (Lim & Ling, 2012).
 The company should focus more on formal chat, rather than the informal chat so
that the defined goals & objectives can be achieved very appropriately & suitably
(Brewster, et.al. 2016).
Conclusion:
This report has concluded and discussed various roles and functions of the
Human resource manager and how these functions can overcome the issues
which chocolate presence is currently going on. It also critically analyzed the
selection methods used by chocolate presence.
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Task 2
A) Create a person specification for the role
The person specification for the role of “Receptionist” for the business organization of
“Chocolate Presence” is being given below:
Skills & qualifications
 Competent organizational skills Should be able to handle the
multiple tasks within the business
organization Effective skills in communication &
language Complete knowledge for operating
& managing the data as well as the
computer with the help of using
different technological applications
& software
Desirable experience
 Great level of experience for
working with big & large business
organizations
 Experience for one year or more as
a receptionist
 Using the booking systems on a
computer as well as the database
Essential experience
 Ability to cope up with multiple tasks
in an organization with the help of
prioritizing skills Should be able to become the
strong & essential part of the whole
business organization Interactive with the public, both
through the online & offline mode
Required attitude
 Should be able to work under
pressure in the effective & in an
efficient manner
 Should enhance the qualities of
strict confidentiality & flexibility
 To tolerate the bad & unfavorable
attitude of different people with a
great level of patience
 A higher level of understanding
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should be possessed with a positive
level of attitude
 Can be able to lead the whole
business organization towards
sustainable growth & higher
development
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B) Discuss the advantages and disadvantages of the current methods of
advertising jobs in the organization (internally within the organization and on the
notice board outside the main entrance).
The job posting is usually done to aware people about the job vacancies available in the
Chocolate presence. The job posting can be done internally and externally. There are
certain advantages and disadvantages of Internal job posting such as:
Advantages of Internal job posting:
i. As Chocolate presence require an existing employee to be recruited for another
job post, it is easy for an existing employee to grab it as he or she is very well
aware of the culture and environment already, and even it would be helpful for
chocolate presence because of they are already aware of the capabilities of that
employee.
ii. It would be beneficial for an existed employee for this new recruitment because
the working hours and routines would be almost similar, hence employees won't
have to take any issue of changing the routine with the new job.
iii. It is a big advantage for an existed employee to work for a new job under the
same employer because the growth of that employee would be more than
anyone other because Chocolate presence understands that the employee wants
to grow in their company and would be loyal to them. Hence internal job posting,
provide better growth of career and it gives job satisfaction due to better pay
scale and structure.
iv. If any company has chosen internal job posting, then it saves interview time. As
the employer is completely aware of the candidate already and would have to
take another interview (Moscarini,2016).
Advantage of Notice board job posting:
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i. Notice boards are accessible to most of the employees and outer candidates;
hence it is the best advantage of notice board job posting is it is exposed to most
of the outer world.
ii. Notice board job posting had helped the employer to grab more specific and
skilled candidates because those are one interested in such notice boards who
are seeking for that job.
Disadvantages of Internal job posting and notice board are:
i. It is a big loss for existed employees working in Chocolate presence, it is
because they are stick to the internal job posting of their own company, they left
with a more good job outside with better pay.
ii. The internal job posting sometimes becomes biased also (Donate, 2016).
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C) Explain where you would recommend the job advert for the Receptionist
vacancy to be placed and why.
A receptionist is a common job post and candidates and readies any day to take this
job. A job advert for receptionist of chocolate presence can be market, through the
existed employees of the company. Ask the existed employees to market the job
vacancy of a receptionist, and it would be fast and easy for an employer to take help
from their employees to hire a candidate.
This job advert or way would definitely require good work culture and environment
because their existed employees would definitely appreciate the company's good
culture and helpful environment, most of the recruitment would be already completed.
Such basic job vacancy of receptionist can be advert through the newspaper also. This
would be cheap for employer to post a job for a receptionist.
Job can be posted on job sites, there are many free job sites available to post jobs out
there. Some job sites also allow employers to make job profile and company profile,
which will enhance the image of the company with reviews from existed employees, and
would attract quickly.
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