HRM Practices and Employee Relations: A Report on Morrison's

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Morrison's, a British multinational retailer. It discusses the purpose and functions of HRM, including job design, training and development, performance appraisal, and compensation. The report identifies the strengths and weaknesses of Morrison's recruitment and selection approaches, highlighting the benefits of various HRM practices for both employees and employers, such as improved employee relations and training programs. It also examines key aspects of employee relations management, employment legislation, and how HRM practices inform decision-making within the organization, with specific reference to acts like the Equity Act 2010 and the Data Protection Act 1998. The conclusion emphasizes the importance of HRM functions and practices for organizational development and employee growth, noting the motivational impact of compensation and the effectiveness of promotion as a recruitment approach.

Human Resource
Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
Purpose and functions of HR functions .......................................................................................3
TASK 2 ...........................................................................................................................................5
Strength and Weakness of Recruitment & selection approach.....................................................5
Explain the benefits of different HRM practices within an organization for both the employer
and employee................................................................................................................................6
TASK 3 ...........................................................................................................................................7
Key aspects of employee relations management & employment legislation & how application
of HRM practices informs and influences the decision-making in the case organisation...........7
CONCLUSION ..............................................................................................................................8
REFERENCES ...............................................................................................................................9
Project part 2 .................................................................................................................................10
TASK 4 .........................................................................................................................................10
Critical evaluation of how this selection process will inform and assist the decision-making in
this organisation.........................................................................................................................12
REFERENCES .............................................................................................................................13

INTRODUCTION
Every organization needs to focus on each and every department so that they can easily earn
more profit and improve their market position. There are various departments in an organization
like marketing, finance, human resource, production and operation department. every department
are responsible for the success of the organization but without HR department it's difficult to
maintain organizational activities and manpower in a systematic way the importance of HR
department is more of organizational development (Fei and Aun, 2019). HR department mainly
focus on human resource management which can help to maintain each and every activities
related to employees such as salary, wages, compensation, incentives and day to day task.
Human resource department is responsible for recruitment, selection, induction, training and
development, compensation, job design, job analysis and performance appraisal of each and
every employee in an organization. The main purpose of this report is to discuss about the HR
practices and functions of the Morrison's organization, which is considered the most famous
British multinational retailer supermarket and store chain that operates their business all around
the globe. This organization established in 1899 and headquarters in Brandford, England. This
organization founded by William Morrison's. This report will discuss about the purpose and
functions of HRM and also identify the strength and weakness of recruitment and selection
approach. Morrison's well established company so they are more focused about their Operations
and Strategies and set the business mission, purpose and objective effective which are discussed
below - Mission - To always provide best quality products and services for best for less. Purpose - To focus on the customer base so that company can create more loyal
customers and gain more profit advantages.
 Business objective- To provide products and services at best possible cost which lead the
customer satisfaction.
TASK 1
Purpose and functions of HR functions
HR department of every organization contain specific purpose can help to to regulate all

the activities and operations in systematic way. There are various functions of HRM which are
essential for the development of employees and also organization. Description of all these
functions of HRM are discussed below- Job design & job analysis - HR manager need to new designer job as per the requirement
of the organization so that they can hire high skilled and potential employees which will
help to boost the performance and productivity of the organization. Morrison's company
need to focus on design the job and also job analysis (Mousa and Othman, 2020). Training & Development - This is most appropriate function of HRM that helps to
manage all the requirements of the employees related to their job role and also provide
classes and lessons which can aid in the career development of the manpower. With the
help of this function, employees can learn new skills and knowledge that will help in their
current job role. Performance Appraisal - This function can useful to evaluate the employees
performance level so that HR manager can easily analyze that weak performer and high
skilled performer on the basis of this manager can appreciate the talents and provide
guidance and support to the weak employees. Manager of the Morrison's can appraise the
good performance.
 Compensation - this function help to attract the employees and motivate them to perform
their job in a best manner so that those employees whose performance help to increase
the productivity of the organization then they will get compensation and other benefits.
Morrison's mainly focus on this function so that they can attract the employees for good
performance.
Purpose of HR
The main purpose of HR department of Morrison's to motivate employees through rewards and
other monetary benefits so that they can provide their best contribute in the development of the
company and also help to gain more profitability.

TASK 2
Strength and Weakness of Recruitment & selection approach
Recruitment
This HRM approach can help to seeking out those individuals who are interested for the job and
also through recruitment process, HR manager can hire most deserving candidates for the job
role. There are various styles of recruitment of Morrison's which are given below - Transfer - This is considered the most effective internal type of recruitment appreciate
that can directly recruit the existing employees. Those employees who want to work in
their native place then they can get the transfer easily. Promotion - This is also appropriate internal source of recruitment that help to promote
the employees one job profile to the higher one. Promotion is work like a motivation that
can help to boost the morale of the employee so that they can perform their job in more
efficiently (Muñoz-Pascual, Galende and Curado, 2020).
 Employment agencies - this type of recruitment comes under the external type of
recruitment in which HR manager can create good contact with the employment agencies
so that thye can recruit the fresh talent in a short note period. Morrison's also connected
with various employment agencies.
Strength and weakness of recruitment Strengths - the main strength of recruitment is that it can provide the chance to wcah and
every individual who want to do job which can help to hire the right candidate who have
potential for the job.
 Weakness - sometimes internal recruitment like transer work like a punishment, those
candidates who are not performing well they will get transfer notice.
Selection
Selection is the systematic procedure that mandatory follows by the HR manager so that they
can select the talented employees for the organization. There are many types of selection that
considered by Morrison's which are as follows- Interview - This is most common and useful way of selection that can help to select the

hight quality candidate. Face to face interaction with the applicant can help the HR
manager to choose the right candidate for the right job at the right time (Stewart and
Brown, 2019).
 Aptitude test - Through this test, company can select the most potential employees for the
job role.
Strength and weakness of selection Strengths - with the help of interview, aptitude test and psychological test, HR manager
can select skilled and knowledgeable candidate.
 Weakness - sometimes selection process shows some discrimination and select wrong
candidate for job.
Explain the benefits of different HRM practices within an organization for both the employer and
employee
HRM practice can help to maintain the all activities related to the workers and employees
that can useful to create, plan, develop and evaluate all the working strategies that can help for
both employees and employer. There are various HRM practices which are used by Morrison's
are discussed below-
Employee Relation
To build effective employees relation considered the big task for the HR manager and
comes under the main practice of HRM that can help to create the strong relationship among the
employees and organizations so that they can retain in company for long period of time.
Morrison's mainly focus on employees relation so that they can influence employees for best
performance. Benefits of the employees – It can motivate employees because they get constantly
support of their team mates so that they can easily work in teams and there is less chances
of miscommunication and confusion.
 Benefits of the employers – If employees are the company highly motivated then they
can communicate and deal with the employees positively so employer also do not hesitate
to share their issue with them.
Training and Development

This is also containing as very effective practice of HRM that help to learn the employees
about their job role and they can also share their career with the help of development programs.
Morrison's more focused on this practice so that they can trained their employees systematically
(Shen, Messersmith and Jiang, 2018). Benefits of the employees - Through training and development session, employees can
learn and adopt new knowledge and skills that will help in their current job as well as
beneficial for future prospective.
 Benefits of the employers -if high skilled and well trained employees deal with the
employer so it is quite easily for the employer to ask any queries and doubts.
TASK 3
Key aspects of employee relations management & employment legislation & how application of
HRM practices informs and influences the decision-making in the case organisation
Employee Relation
It is an essential task to create good relation with the employees which can useful to
improve the productivity and efficiency of the employee and also prominent for the development
of the organization. Morrison's mainly concentrate on establish the healthy relationship with the
employees so that they can conduct many activities and get together time to time. There are some
advantages of healthy employees relation which are explained below - Reduce Conflicts- With the help of effective employee’s relation, there is less chances of
conflicts and grievances. Healthy relationship among employees and management can
help to reduce the conflicts among the employees and employees satisfaction will
increase.
 Boost employee’s morale – Good employee’s relation lead to boost the employees morale
and motivation level so that all the employees can work properly as per the requirement
of their job role. Morrison's manager are responsible to create good relationship among
employees so that all the employees feel motivation (von Bonsdorff, et. al., 2018).
Employees Legislation
For each and every organization need to follow all the employee laws and legislation

properly so that they can feel protected and also save the privacy and security of all the
employees. Morrison's follow some set of act, laws and legislation that can help to secure each
and every operation from the outsider forces. The description of acts and legislation adopted by
the Morrison's are as follows - Equity Act 2010 - This act can help to provide the quality treatment without any type of
discrimination at the working place. This act is essential because it can help to protect the
rights of the employee so that they can feel valuable. Morrison's follow this acts so that
each and every employees of the organization can feel their importance for the company.
 Data Protection Act 1998 - This act liable to protect the data of their employees from the
outsider so that all the employees feel safe. This act also helpful to secure and protect the
confidential information and data of the organization so that no-one can know about the
company strategy. Morrison's used this act to protect organizational information (Yusliza,
2019).
CONCLUSION
As per the projects report it is concluded that HR functions and practices are essential for
the development of the manpower and also beneficial for the growth of organization. It can help
to maintain all the day to day operations in an effective manner so that organisational structure
follow systematically. This report discussed about the main purpose of HRM and also identified
the various functions of HRM and it is considered that training and development and
performance appraisal are beneficial for the growth of employees. This study determined
strength and weakness of the recruitment and selection approach and identified that promotion is
the best motivational recruitment approach. This study also discussed about the HR practices and
also mentioned its benefits of employees and employer. There are few way discussed by this
report which can help to motivate employees like compensation, monitory benefits etc. This
report discussed about the importance of employees relation and why it is important for the
organization because it can help to reduce the conflicts and improve the motivation of the
employees. This report evaluated employment legislation that can help to protect the employees
and also maintain the privacy of the information of the organization with the help of equal act
and data protection act.

REFERENCES
Books and Journals
Fei, T.L.K. and Aun, L.K., 2019. The Impact of Human Resource Management Bundles on
Innovation in Malaysia. Journal of Applied Economics & Business Research, 9(1).
Mousa, S.K. and Othman, M., 2020. The impact of green human resource management practices
on sustainable performance in healthcare organisations: A conceptual framework. Journal of
Cleaner Production, 243, p.118595.
Muñoz-Pascual, L., Galende, J. and Curado, C., 2020. Human resource management
contributions to knowledge sharing for a Sustainability-Oriented performance: a mixed methods
approach. Sustainability, 12(1), p.161.
Shen, J., Messersmith, J.G. and Jiang, K., 2018. Advancing human resource management
scholarship through multilevel modeling.
Stewart, G.L. and Brown, K.G., 2019. Human resource management. John Wiley & Sons.
von Bonsdorff, M.E., et. al., 2018. Employee age and company performance: An integrated
model of aging and human resource management practices. Journal of Management, 44(8),
pp.3124-3150.
Yusliza, M.Y., 2019. Top management commitment, corporate social responsibility and green
human resource management. Benchmarking: An International Journal.

Project part 2
TASK 4
Job Specification
Job Specification
Position Manager
Location London
Department Marketing department
Manager Skills and Knowledge
 Performance management
 Project management
Quality management
 Developing organizational standards
 Effective teamwork
 Manage pressure
Education Qualification and Experience -
 Accomplishes department motive by managing team; planning & organizing activities
 Manage team members with the help of recruiting, selecting & training employees.
Master Degree in business administration
 Certification in marketing management
 Two years’ experience

 Computer proficiency
Manager Job Responsibilities -
 Ensures a safe, secure, and legal work environment.
 Develops personal growth opportunities.
 Accomplishes staff member results by communicating job expectations; planning and
monitoring.
CV For Manager Post
In this report, Design a CV for the post of manager. Broadsword Event House hiring candidate
for the post of manager.
Name
Professional Summary
I have experience many job profile as a managerial post over last few years in various
industries. I have various skills and efficiency which another person may do not have. I have
also experience in also service sector with the job position customer service manager and I
also know who to manage the team leader. In am very grateful to have all the skills that
company want in their employees and I am feel good to share my education and qualification.
I am hoping to work in a professional organisation in which I can easily develop my
knowledge about the process of the world management. However, I have also desire long term
relation that is mainly defined that what I am capable to provide my contribute to this
organization. Thank you for your time.
Education qualification
City & Guilds: Hospitality & Catering Apprenticeship Level 4
City & Guilds: Retail (SVQ) Level 2
City & Guilds: Deliverers of Conflict Management Training Level 3

Professional Qualifications
Over 5 years of experience in the management field.
Excellent team leadership skills.
Work Experience
2015-Present: Customer Service Representative
Duties are comprised-
Shipping & logistics.
Thorough inventory control.
2016-2019: Assistant Manager (London retail service centre).
Responsibilities included:
 Customer engagement.
General management.
Monitoring customers calls & quires
Education
Lancaster University 2005-2009: Marketing Management BSc (Hons.)
Interview Documentation
Critical evaluation of how this selection process will inform and assist the decision-making in
this organisation.
Selection process can help to select the right candidate for the specific job role so that it
is essential to take care of each and every steps of selection so that organisation can easily select
the most potential candidate for the job role. With the help of selection process, organisation can
easily analyse all the relevant information which can help in decision making of the organisation.
There are various way to select the employees in selection process like interview, psychological
test, appetite test and online interview can help to maintain measure the employees performance
during the interview time.