Investigating HRM Practices at MARS to Meet Global Standards

This report provides a comprehensive analysis of MARS's human resource management (HRM) practices, focusing on enhancing them to meet international standards. The assignment begins with an introduction to MARS, its aims, and objectives, followed by the preparation of a Project Management Plan (PMP) that includes scope, communication, risk, resources, time, cost, and quality considerations. The report then formulates a Work Breakdown Structure (WBS) and a Gantt chart to illustrate the project's timeline and structure. Furthermore, the research employs both qualitative and quantitative research methods, including primary and secondary data collection through questionnaires, to gather relevant information. The report explores the implementation of a no-discrimination policy, on-the-job training programs, and the importance of HRM in the growth of MARS. Finally, it discusses the role of non-discrimination policies in reducing employee turnover, providing insights into MARS's strategies for effective HRM.

Managing a Successful
Business Project

TITLE:
“To investigate how to enhance the human resource practices of MARS to achieve the
international standards of HRM”. A case study on MARS..
INTRODUCTION
Recruitment can be stated as stimulating correct candidates for the vacant position and
hiring them according to the needs and requirements of the post. However, Selection means
selecting the best and appropriate nominee from the pool of participants. And, training is
provided to the employees who have been selected for the post so that they can better understand
the job profile. By selecting right candidate for the right post the overall workforce efficiency
can be raised and best out comes can be achieved. For recruiting and selecting administration
adopts various methods to choose the qualified and appropriate candidate for the vacant post. As
well as training is provided to them on continuous basis so that job profile can be better
understood easily. This assignment is carried on MARS which came into existence in the year
1911 and founder was Franklin Clarence Mars. This is a American global manufacturer located
in McLean, United Kingdom. This assignment covers discuss briefly the aim and objectives of
the organization. Also, prepare a PMP by including scope, time, quality, risk, resources and
communication. However, throw-light on WBDS and Gantt Chart in order to carry out the
business smoothly.
TASK 1
P1) Discuss the aims and Goals of administration.
Over view and background of research
Franklin Clarence Mars was the founder of MARS in the year 1911. This is a American
global manufacturer located in McLean, United Kingdom. Organization is serving it serves
across the globe and are satisfying the preferences of the consumers. It deals in product such as,
beverages, foodstuffs, pet food, candy, mints, confectionery, gum etc. Business associates
believes that it is very necessary to provide people with opportunities for life long learning.
MARS think that skills of the staff members should be enriched so that workers and firm both
become more autonomous and confident and come up with new idea in the market.
Aims:
“To investigate how to enhance the human resource practices of MARS to achieve the

international standards of HRM”. A study report on MARS. HRM practices plays a vital role in
growth and development of the business across the globe. Firm make changes according to the
requirements so that best outcomes can be achieved in competitive market place. The up-
gradation on training, recruitment and selection procedure aids to attain the international
demands. Skilled and capable employees come up with creative idea which directly assist in
accomplishing competitive advantages in global market. Mars uplift their training, recruitment
and selection activity for their staff members in order to full-fill standards of human resource
management.
Objectives:
1. To understand the implementation of no-discrimination policy within staff training
sessions enhance overall performance HRM to achieve global demand.
2. To conduct on-the job training programs for staff members of Marks & Spencer in
order to uplift HRM functions to meet global standards of HRM.
3. To analysis importance of human resource management function in the growth of M&S.
4. To determine the role of non-discrimination policy towards reduction of high employee's
turnover.
Questions:
1. How the implementation of no-discrimination policy within in staff training sessions
enhance overall performance HRM to achieve global demand?
2. How on- job training programs for staff members of Marks & Spencer helps to uplift
HRM functions to meet global standards of HRM?
3. State the importance of human resource management function in the growth of M&S?
4. Mention the role of non-discrimination policy towards reduction of high employee's
turnover?
P2) Prepare a Project Management plan by covering resources, scope, communication, risk, time,
cost and quality.
Project management plan involves all activities which are, scope, risk, communication,
quality, time, etc. so that firm associates can function their business properly in the competitive
market place. It includes various aspects which are explained as follows:
Scope for MARS: It includes all those activities which are required to complete the task
carried out in an organization. This act as guide as for controlling all the activities related to

scope. MARS by examining all the activities of the existing marketing figure put the scope
prevailing worldwide. As this enterprise is the fastest growing business in the world there are lot
of scope floating in the open market. By evaluating this scope business can adopt huge profit. By
doing so tough competition is created in the open market place. created for others in the market
which is a positive sign for business.
Communication for MARS: Effective communication helps to achieve the desire goals
on time. MARS adopts two way free flow of communication carried out so that high-grade
outcomes can be achieved in the set time duration. Also, competitive advantages by providing
quality product is achieved in the competitive market place. Lack of communication creates
misunderstanding and chaos among the team members due to which productivity decreases at a
large scale in the global village. Also, gradually, the market value reduces which is a negative
sign for the organization. By this the customer base for the goods and services decreases.
Risk For MARS: In order to survive in the competitive market place every business come
up with innovative product which is a great risk for MARS in the global village. To overcome
the risk forces company design creative idea on regular basis by evaluating the existing market
place so that switching rate of potential customers can be reduced at a large scale. And
accordingly tactics are designed in the open market place in order to survive for longer time
period.
Resources For MARS: MARS utilizes available resources effectively and efficiently so
that best outcomes can be achieve in the open market place. They motivate the human resource
on continuous basis so that productivity can be increased respectively which leads to increase in
workforce and revenue gathering in the open market place. As well set objectives and customers
emerging needs are satisfied.
Time for MARS: Time plays a vital role in business. To succeed in the global market it is
important to complete the assignment in proper order. Here, 10 weeks are need to successfully
complete the task in the set time duration.
Cost for MARS: The estimated amount need to conduct training, recruitment and
selection criteria is $ 80000. Organization is gathering funds from banks, relatives, friends, other
financial institutions etc. so that MARS is able to perform this activities easily.

Quality For MARS: To grow the business internationally it is essential to focus on
quality of the goods and services. The gathered information either from primary or secondary
source should be of quality so that readers can be attracted for longer time period.
Producing project management plan for scheduling, observation and full-filling the aims
and goals.
With the help of this PMP major aims and objectives of the research will be achieved. As
in this plan and strategies will be implemented for managing complex activities in the best
possible manner. This plan will also guide in making best use of the available resources for the
winding up of investigation in the effective and efficient way. If each and every activity is
properly managed than goals will be automatically achieved.
P3) Formulate a Work Break Down Structure and Gantt Chart in order to render time frame and
level for wind-up.
Gantt Chart: Henry Gantt was the inventor of Gantt Chart was introduced in the year
(1910- 1915). This can be described as a bar chart which determine the project schedule so that
set standards is accomplished in due period of time . Every administration is depended upon
their kind of enterprise adopts this so that business can function smoothly. This bar chart shows
interrelationship among activities and current schedule status. It is important as it shows how
long project should be carried out as well determine resources and plan the sequence in which
project will be completed.

Work Break Down structure: This is task which deliverable manage the group work as
per their need and requirement and assign the work accordingly so that it can be easily manage.
It is a techniques commonly known as system breakdown structure basically adopted to define
and organize the total scope of a project. Work break down main structure is to reduces the
complicate of act to a collection of work. It plays a important function in the administration it
helps to gain desired objectives in the set time frame respectively.

P4) Apply distinguished research like, qualitative and qualitative so as to meet the goal
To collect information organization adopts qualitative and quantitative type of
approaches. This are the most essential kind of research that is widely adopted by investigator
to gather data which is relevant and authentic in nature. Both the type of aspects helps
administration to provide authentic knowledge to the readers. Here, the approaches are defined
as follows:
Primary data: For accumulating primary information or data about the effectiveness of HR
practices, questionnaire is more essential method. As it will helps an investigator by giving them
reliable and valid data about
the current study.
Secondary data: It is another type of data collection method which helps an investigator to
collect data in form of accurate and effective manner. for collecting secondary information,
books, magazines, journals, publication research and many other relevant articles will be used.
Qualitative research: This is introduced as an helpful tool which provides feasible
quality data to the readers. By doing so readers are provided with best results . However, this
research does not overs numerical figures so it become easy to understand the collected data. In
this there is no use of numerical figures so it become easy to understand the data collected from

the people. As well it is easy to understand.
Quantitative research: Here, it covers numerical data so it provides relevant and
accurate information to the readers. It is easily garbed by the investigators as facts and figures
are used in it. This is the best way which is adopted by researcher in their study. The collected
data can be appropriately explained as in this more of chart and graphs are used by the
investigators. BY doing so misunderstanding and chances of error is reduced globally.
Organization adopts both type of research in order to investigate the open market place.
However, 50 people are taken as respondents to gather relevant and feasible information. In
MARS both the methods plays a vital role in it. And provide authentic information and
knowledge to the readers. By doing so best outcomes are achieved in the set time frame and
client can be attracted for longer time period.
Questionnaire:
1) Do you have understanding regarding HRM practices?
a) yes
b) No
2)State the importance of human resource management function in the growth of M&S?
a) Raises productivity
b) Able to attain set goals
3) What are the numerous ways by which MARS can uplift their recruitment, training
and selection process?
a) Print media
b) Advertisement
4) Which is the most appropriate method of training that must be adopted by MARS?
a) Training given within company premises
b) Training given out the administration
5) Do you think by providing effective training to workers leads to upgrade their skills
and competences?
a) Yes
b) No
6) How on- job training programs for staff members of Marks & Spencer helps to uplift
HRM functions to meet global standards of HRM?

a) Raises skills
b) Goals are meet on time
7Mention the role of non-discrimination policy towards reduction of high employee's turnover?
a) Gender
b) Religion
8) Do you have any suggestions for MARS so as to uplift their recruitment, selection and
training activity?
1) Do you have understanding regarding HRM practices? Frequency
a) yes 25
b) No 25
2) State the importance of human resource management function in the
growth of M&S?
Frequency
a) Raises productivity 28
b) Able to attain set goals 22
3) What are the numerous ways by which MARS can uplift their
recruitment, training and selection process?
Frequency
a) Print media 20
b) Advertisement 30
4) Which is the most appropriate method of training that must be
adopted by MARS?
Frequency
a) Training given within company premises 35

4) Which is the most appropriate method of training that must be
adopted by MARS?
Frequency
b) Training given out the administration 15
5) Do you think by providing effective training to workers leads to
upgrade their skills and competences?
Frequency
a) Yes 15
b) No 35
6) How on- job training programs for staff members of Marks &
Spencer helps to uplift HRM functions to meet global standards of
HRM?
Frequency
a) Raises skills 10
b) Goals are meet on time 40
7)Mention the role of non-discrimination policy towards reduction of
high employee's turnover?
Frequency
a) Gender 45
b) Religion 5
Discuss various methods applied.
Here are two type of investigated approach used by the researcher for gathering relevant
information. These include- primary and secondary methods. Method of these methods have its
own advantages and disadvantages. Data collected from primary method is more accurate and
reliable, this is because it is not gathered from any other sources. While on the other hand data
collected from secondary methods might not be accurate and reliable. This is because it might
include various kinds of irrelevant information. Primary information accumulation method
research problem can be well solved by the researcher.

TASK 3
P5) Determining the investigation information by adopting effective tools.
THEME: Understand the meaning HRM practices.
1) Do you have understanding regarding HRM practices. Frequency
a) yes 25
b) No 25
a) yes b) No
0
5
10
15
20
25
25 25
Column B
Interpretation: From the higher up it can be finished that out of 50 responsive it can be
calculated that 25 respondents are aware of HRM practices. Rest left over are unaware of the
concept of HRM practices.
THEME: The importance of human resource management function in the growth of M&S