Comprehensive HRM Report: Oak Cash and Carry Ltd Case Study Analysis

This report provides a comprehensive analysis of Human Resource Management (HRM) practices within Oak Cash and Carry Ltd. It begins with a definition of HRM and explores its recent development, including major concepts such as the Second National Commission on Labour, positive employee attitudes, changes in organizational structure, delegation of authority, and commodity, paternalistic, and goodwill concepts. The report then delves into the roles of an HRM director, focusing on compensation and benefits administration, employee retention strategies, and training and development programs. Finally, it examines the major activities of the HRM department, including employee record-keeping, health and safety of employees, and performance appraisal processes. The report aims to provide insights into effective HRM strategies for organizational success.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
1. Human resource management............................................................................................1
2. Recent account of development of HRM in an organization including major concepts....2
3. Roles of HRM director in an organization.........................................................................3
4. Major activities of HRM department.................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Human resource management refers to a strategic approach which is used to manage staff
members of an organization in more effective as well as efficient manner to achieve desired
goals properly. It includes making appropriate strategies to allocate required tasks to employees
as per their field of expertise to gain competitive advantage successfully. The present report is
based on Oak Cash and Carry Ltd that provides services in bulk for retailers, caterers, offices, off
licenses, newsagents and other local business. It includes wide range of products including foods
and beverages to their customers (Alfes and et. al., 2013). This assignment will focus on
definition of HRM and recent history of HRM development along with major significant
concepts. It also involves roles of HRM director and major activities of same department.
TASK
1. Human resource management
Human resource management can be described as strategic techniques for carrying out
overall management of employees working in organization to attain goals or objectives
successfully. It includes the criteria of establishing more effective as well as efficient policies to
manage workers in terms of providing desired tasks to them according to their specialized areas
so that they can perform appropriately. Moreover, it will facilitate to gain better outcomes on
regular basis which results into improving productivity as well as profitability of given
organization. People are more capable in their specialized field and work comfortably and
generate better outcomes which are beneficial for company.
Human resource management plays an important role to maintain an appropriate working
environment of an organization so that employees can perform more effectively to achieve
desired target (Armstrong and Taylor, 2014). It include to make better HR policies in order to
manage staff members properly so that goals of business can be attained successfully. In terms of
Oak Cash and Carry Ltd, it is necessary to organize an appropriate HR department so that
creation and implementing effective strategies governing workers along with establishing
healthy relationship of work place with people. Additionally, they build more effective as well as
efficient policies, processes and practices for employees & organization in order to achieve their
business goals successfully which facilitate to attain growth properly.
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Human resource management is the strategic approach used in the effective management
of the workers so that they earn competitive advantage in order to stand different from their
competitors. Human resource is the term basically used for the management of the people in the
organization. It is process under which employee are appointed, trained, compensate and develop
policies in order to retain them. The main aim of HRM is to enhance the productivity of the
business in order to effective or optimum utilisation of the employees. The general mission of
human resource is to acquire, retain the talent in the organization so that they contribute in the
development of the establishment (Bratton and Gold, 2017).
2. Recent account of development of HRM in an organization including major concepts
HRM is also known as personnel management which consists of all major activities that
are undertaken by an organization to make sure that effective usage of employees towards
gaining desired goals and targets is being done. The company mainly concentrate on people and
its people management. It involves practices which assist company in effectively deal with its
people during various phases of employment cycle, such as staffing, pre hiring and post hiring.
The recent development of human resource management is involves betterment in employees
payroll, management and appraisal and also perform all functions effectively. Second National Commission on labor – It was established on 15 October 1999 in which
all the disputes are settled through negotiation and other effective alternative method of
conflict resolution appear such as arbitration and mediation. This concept is mainly used
in the form where they are providing equal rights and opportunities to their workers
regarding policies or strategies. Positive attitudes and behavior of employees – Recently, HRM department is
responsible for developing positive attitude among employees through which they are
planning to reach their desired goals and targets in an effective manner (Brewster and
Hegewisch, 2017). An organization also analyzing and evaluating their workers behavior
towards work or task in a better manner. Change in structure: Earlier, organizations followed hierarchical structure in their
working style. But now participative management style is used by most of the
organization which help in making appropriate decision for motivating employees
towards doing effective work. It is that concept which is used by Oak cash and carry in
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which employees invest their time and ties his fate to the company so they are getting an
opportunity to make participation in decision making procedure of the management. Delegation of authority – Recently, there are large number of organization who are using
this concept in which they are sharing their authority to their subordinates. For this, they
are analyzing their efficiency by develop them responsible for doing appropriate work.
Oak Cash and carry manager is liable for manage and maintain all employees’ records in
better manner (Briscoe, Tarique and Schuler, 2012). Commodity concept – In this pert, recent concept of commodity is explained which
include that labor was regarded as commodity to be bought and sold. Moreover, Oak
Cash and Carry Ltd preferred to calculate wages which were depend upon demands and
supply of products. Additionally, this concept helps to motivate employees to increased
their productivity because it impacts on their wages. Thus, to get more compensation,
they perform more efficiently to generate better outcomes which is beneficial for
profitability of given firm. Paternalistic concept – This can be described about paternalistic concepts which is
followed by Oak Cash and Carry Ltd include management of involving fatherly and
protective attitude among employees. It include put efforts for satisfying various
requirements of staff members as parents and meet needs of their children.
 Goodwill concept – In context Oak Cash and Carry Ltd, they previously utilized welfare
measured such as safety, first aid, lunch box, rest room which impacts positively on mind
set of workers. Moreover, it is helpful to make them loyal for company and they perform
properly to complete targets accurately which is beneficial in terms of boosting up
productivity on regular basis (Collings, Wood and Szamosi, 2018).
3. Roles of HRM director in an organization
HRM Director refers to a person who has responsibility to make effective strategy for
smooth and profitable operations of human resource department of an organisation. It includes to
their role of supervising and providing guidelines to management on strategic plans for certain
aspects. However, it involves staffing, compensation, incentives, benefits, training &
development, budget and labour relations. In context of Oak Cash and Carry Ltd, they are
required to manage overall roles by focusing on the several important factors which are given
below -
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Compensation and Benefits Administration – This can be described as to make better
policies in order to provide deserving and fair compensation to employees according to their
performance. It include salaries, wages, incentives, health benefits, retirement plans, vacation
time, sick leaves, bonuses and tuition reimbursement. Oak Cash and Carry Ltd required to
provide fair remuneration to workers along with monthly incentives which make them loyal for
the firm and perform well in future (Jackson, Schuler and Jiang, 2014).
Retention of Employees – The employees skip jobs from organisation if anything is not
suitable for them or they are not able to overcome with environment of the same. It is necessary
for HRM director to make several policies in order to provide comfortable environment to
employees and retain them for long period of time. Oak Cash and Carry Ltd should identify
reasons of leaving company and then work on them to overcome with the same so that workers
will retain for longer time duration which helps to maintain employee turnover.
Training and Development – There are various kinds of training and learning events
which are organised by companies to increase skills or abilities of employees. Moreover, it will
provide help to workers in order to boost up their efficiencies and improve regular productivity
of organisation. Additionally, it may involve job skills training, training on communication,
team-building activities and policy and legal training. In context of Oak Cash and Carry Ltd, it is
important to organise an appropriate training program as per actual requirements of employees
so that real threats of company can reduce and they can achieve growth of business successfully.
4. Major activities of HRM department
Human resource management is one of the most important departments of the firm which
are responsible for all major activities that are performed for achieving goals and targets. Human
Resource Management is basically maintenance oriented which includes tasks, payroll, etc. But,
new concept is Human Resource Development is the process of developing and formulating
skills, knowledge, competencies and attitude of people within an organization (Kim, 2012). A
person is being human resource only when they are competent for performing organizational
activities and functions. They are help in managing and maintaining all functions related to
employees of Oak Cash and carry. There are various functions and activities which are described
as under:
Employee record keeping – When a new candidate appoint in the company so HRM
department are responsible for their record keeping method in better manner. They are also kept
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their filing which involves resume, application and other information which are used in the
interview procedure. Whenever the worker review is conducted so the copy of review and action
plan put in the file for make appropriate decision. Human resource manager are liable for
managing and controlling all data and information that are associated with employee payroll,
salary and financial statement. This activity of HRM department helps in maintaining all existing
and previous workers records and data in proper manner.
Health and Safety of Employees – The human resource department are also responsible
for health and safety of their employees so they are doing work in healthy environment (Purce,
2014). The HR managers are required to review the practices and protocol of operation in which
they are focus on hazard and damage. Employees have right to work in safe and peaceful
environment and it must have open door to HR management for discussing about any situation
creating concern by the workforce. The human resource department conduct all activities related
to health and safety within Oak Cash and carry so that their employees feel and safe and better
which reduces the absentees.
Performance Appraisal – In an organization, HRM department provide appraisal of an
employees performances so that it will assist in enhancing their motivation towards doing work
or activity in better manner. Performance appraisal is the procedure which decides that how
employee does for his job and analyzes their capability or skill for attaining its desired goals or
targets. HRM division is responsible for workers appraisal because they are evaluating their all
work as per their skills and knowledge. HR division plays an essential role in implementing and
designing performance appraisals. The human resource teams are act as a mediator among
functional heads or reviewing authorities and the employees (Renwick, Redman and Maguire,
2013). The HR team is liable for smooth execution of appraisal process. For doing this, they are
analyzing all workers strength or weakness so they can use at specific situation for the welfare of
the company.
CONCLUSION
From the above mentioned report it can be analysed that Human resource management can
be defined as strategies techniques for carrying out overall management of employees working in
organization for gaining desired goals or objectives. The HRM department is also responsible for
maintaining peaceful and healthy working environment by applying several strict and beneficial
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policies. In context of Oak Cash and Carry Ltd, they are required to manage overall roles by
focusing on the several important factors such as Compensation and Benefits Administration,
Retention of Employees and Training and Development. Human resource management is one of
the most important departments of the firm which are responsible for all such activities that are
perform for achieving goals and targets.
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REFERENCES
Books and journals
Alfes, K. and et. al., 2013. The link between perceived human resource management practices,
engagement and employee behaviour: a moderated mediation model.The international
journal of human resource management. 24(2). pp.330-351.
Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave.
Brewster, C. and Hegewisch, A. eds., 2017.Policy and practice in European human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Briscoe, D., Tarique, I. and Schuler, R., 2012.International human resource management:
Policies and practices for multinational enterprises. Routledge.
Collings, D. G., Wood, G. T. and Szamosi, L. T., 2018. Human resource management: A critical
approach. InHuman Resource Management(pp. 1-23). Routledge.
Jackson, S. E., Schuler, R.S. and Jiang, K., 2014. An aspirational framework for strategic human
resource management.The Academy of Management Annals. 8(1). pp.1-56.
Kim, S., 2012. The impact of human resource management on state government IT employee
turnover intentions.Public Personnel Management. 41(2). pp.257-279.
Purce, J., 2014. The impact of corporate strategy on human resource management.New
Perspectives on Human Resource Management (Routledge Revivals). 67.
Renwick, D. W., Redman, T. and Maguire, S., 2013. Green human resource management: A
review and research agenda.International Journal of Management Reviews.15(1). pp.1-
14.
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