Analyzing HRM: Recruitment, Selection, and Employee Relations

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This report provides an overview of Human Resource Management (HRM) practices within Sainsbury’s, a major supermarket chain. It explores the purpose and function of HRM, focusing on recruitment and selection processes, training and development, and performance appraisal. The report analyzes the strengths and weaknesses of internal and external recruitment approaches, as well as systematic and unsystematic selection methods. It further discusses the benefits of HRM practices, such as improved organizational productivity and employee growth, and examines the significance of employee relations in decision-making. The report also touches upon the key elements of employment legislation and their impact on HRM decisions, concluding with an application of HRM practices within Sainsbury’s organizational context. Desklib offers a platform for students to access this and other solved assignments for academic support.
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Recruitment Process
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1. Purpose and function of HRM.........................................................................................3
P2. Strength and weaknesses of different approaches to recruitment and selection..............5
TASK 2............................................................................................................................................8
P3. Benefits of Human resource practices within an organisation.........................................8
P4 Effectiveness of different HRM practices for raising organisational productivity and
profit.......................................................................................................................................9
TASK 3..........................................................................................................................................11
P5 Significance of employee relations in influencing decision making process..................11
P6 Key elements of employment legislation and its impact on decision making of HRM..12
TASK 4..........................................................................................................................................13
P7 Application of HRM practices in organisational context................................................13
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
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INTRODUCTION
Human resource management is the accumulation of several practices in which business is
trying to put control and management measures in order to provide management assistance to
employee of the organisation. Human resource is pertained to high responsibility of executing
plans and implementing in so as to get their business objective achieved in a proper way.
Similarly this department is having significant role of recruiting candidates those are having apt
skills and capabilities so as to prepare path of business success. This report is prepared in order
to recognise all the concepts regarding recruitment and selection which are utilised by
Sainsbury’s. Sainsbury’s is one of the biggest supermarket chains which are dealing in clothing,
home wares, electrical items and many more. The company is keeping more than 120000
employees in which they are catering in all over UK with Scotland, Ireland, Belfast and North
east United States. This report involves elaboration of HR functions and their strength and
weakness within process of recruitment and selection. Along with this this report involves
benefits of employee relations within business and role of HRM practices in goal achievement
for overall business. (Onk and Joseph, 2017)
TASK 1
P1. Purpose and function of HRM
Human resource management is the procedure which includes numerous dimensions of
business such as recruitment, selection, orientation, induction, training and development and
many more. Human resource department is playing very crucial role in managing workforce so
as to takeout maximum benefits form their skills and accomplish goals and objectives of the
company. Sainsbury’s is having their operation in various countries and they are indulged in
supermarket chains. Within the business HR department is playing effective role and they are
establishing their interrelationship with other departments in order to provide high product
satisfaction to customer. HR manager of Sainsbury’s is requisite to execute various functions so
as to provide desirable output to the company. These functions are described as under:
Recruitment & Selection: This is one of the significant functions so as to provide
assurance to the business in providing appropriate employee ate right designation and
vacant position. This is beneficial for the business as these candidates works as catalyst
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in achieving overall objectives. Within this HR manager of Sainsbury’s is recruiting
capable employees and managing recruitment process in such a way that operational
efficacy can be enhanced and quality can be improvised.
Training & Development: This is other prominent function of HR department so as to
provide training and development within organisational functions in order to enhance
employee and business efficacy as well. In this employees are getting full support over
leadership from their leaders and leader is taking different sessions of employees in
order to enhance their skills. These programmes are assisting the employees in
increasing their skills and capabilities so as to provide support to the company in market
change situation. In the context of Sainsbury’s HR manager is planning for various
training sessions in order to provide development to business and employee as well.
(Obedgiu, 2017)
Purpose:-
The major purpose of human resource management is to provide assurance to the
business operation of performing functions in a better way by which performance and
productivity can be improvised. With the help of highly effective human resource team
additional competitive edge can be received by the business and this is the reason that high
sustainability can be achieved by the business. In the context of Sainsbury’s human resource
manager is having following main purpose:
Law compliances: The main function of human resource manager is to provide legal
framework to the business functions and ensure that all the required legal formalities has
been followed. These implications are essential for the business as this is helpful in
protecting the business form any law suits and to execute obeyed business functions.
Within this function HR manager of Sainsbury’s is requisite to acquire thorough
knowledge of all required laws and legal framework and this is helpful for them in
enhancing overall business efficacy and productiveness.
Performance appraisal: The human resource department of the business is maintaining
records of individual and team performance of employees as by this gap within
performance can be removed. In this context HR manager of Sainsbury’s is preparing a
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sheet in which performance of individual is being stated. By this gap in poor
performance can be bridged in significant manner.
P2. Strength and weaknesses of different approaches to recruitment and selection
Recruitment and selection is considered as one of the most prominent function of HR
department and with the help of these functions skills and capabilities of new joining
employees and existing one in order to achieve business objectives in proper manner.
Within function of recruitment and selection HR department is concerned in order to
provide ample skill set and capabilities in candidates which are newly recruited so as to
ensure that these candidates are creating path for overall goal achievement. New joining
employees are getting chance to enhance their skills so as to provide assistance to the
business in achieving their business objectives in significant manner. (Bratton and Gold,
2017)
Recruitment: This process is stated as in which proper candidates are searched for the
job role which is most appropriate for them. Within this HR department designs job vacancy in
order to initiate recruitment process of candidates. There are majorly two types of recruitments
which are elucidated as under:
Internal recruitment: Within this approach Sainsbury’s is trying to fill up their
vacancies by communicating to internal employees and providing them new opportunities to
enhance and showcase their talent and skills in proper manner so that new opportunities can be
rendered to them along with enhancement of business growth. Within this approach trust and
healthy relations can be maintained within employee and employer which is providing high
efficacy to the business and individual person as well. Promotion and transfer is the major type
of internal recruitment by which employees can be promoted to some higher post and or some
other location (Patterson and et. al., 2016). Some of the strength and weaknesses are
enumerated as under:
Strength Weakness
In internal recruitment is helpful in
saving cost and avoiding additional cost
incurring in recruitment and training
This method is restricted to internal
talent and neglects outside talent by
which adverse situation can be faced by
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process.
Similarly this process is helpful in
building trust within employees and by
this they feel valued and enhance their
overall contribution to the business.
business of selecting inappropriate
candidate for the job profile.
Similarly internal recruitment can be
faced in the process of internal
recruitment which may hamper overall
company image in adverse manner and
market goodwill can also be decreased.
External recruitment: External recruitment is the type of recruitment in which Tesco
can fill up their vacant position by posting job advertisement on websites and various journals.
Within this process outside candidates are called and they are provided an opportunity to prove
them that they are eligible and appropriate for the given job as per their skills and hold
capacities. Within this it is easier for management to take proper decisions and appoint most
suitable candidate on vacant job role(Boon and et. al., 2018). Some of strength and weaknesses
of this approach are enumerated as under:
Strength Weakness
One of the major strength of external
recruitment is that large talent pool is
given opportunity to showcase their
talent so high chances are possessed by
business that they can get most
appropriate person appointed.
Similarly with the help of high skill set
employee business objectives can be
achieved in significant way and in
minimum span of time. (Bailey and et.
al., 2018)
This is a very costly process as high set
up is required to be arrange to call
number of candidates by which
business will have to sacrifice their
profitability.
Similarly this is a time taking process
so in case of urgent post filling this
method cannot be adopted by
businesses.
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Selection: This is defined as the process in which most appropriate candidate can be
selected those are having most appropriate candidate after going through many screening test.
This approach is providing various negative aspects such as within single dimension a person
cannot be judged for their capabilities. Within this approach Sainsbury’s is having two
variations which are explained as under:
Systematic: This approach involves numerous steps in which capabilities and skill set
of candidates are emphasised on a single aspect by which major benefits can be
obtained. Various tests are taken under this approach such as p psychometric test,
screening test and many forth. Some of the strength and weaknesses of this approach is
elucidated as under:
Strength Weakness
This method is helpful in selecting
most appropriate candidate for the
vacant position.
This method is attracting high talent
pool in which skilled candidates can be
selected within vacant job role.
(Altarawneh, 2016)
This is known as a time taking process
in which vacancy cannot be filled at
early time.
This is proven as a negative approach
in which morale can be decreased of
unselected candidates.
Unsystematic approach: This approach is the process in which various candidates can apply
for the job role and they do not follow any specific process for selection and they select on
random basis. After selecting candidates their designation is selected by the company that on
what post their capabilities can be used to the fullest. Recognition of capabilities is dependent
on discussions and interviews and many screening tests and many more. This method is having
various negative and positive aspects which elucidated as under:
Strength Weakness
This covers up less timings in which
candidate can be selected in a very low
This is not specific that this process
remains error free so when wrong
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time.
This method is known as cheap method
so can be utilised by business without
any complexities
candidate is selected then it can be said
that business will have to face various
difficulties.
The chances of missing deserving and
appropriate candidates are very high
and by this the method is not suitable
for the business. (Osborne and
Hammoud, 2017)
TASK 2
P3. Benefits of Human resource practices within an organisation
A very significant role is executed by HR department in the organisation that they
manner workforce and resources in such a manner that high business benefits can be attained by
the business and resources can be utilised to fullest manner. Within this context HR manager of
Sainsbury’s is adopting various practices in which organisational goals can be achieved by
overall workforce and business efficacy can be improvised. The assistances of HRM practices
to employees and employer are numbered below differentially:
HRM practices Employee Employer
Recruitment and selection Various growth
opportunities are adapted
in recruitment process
which is advantageous for
the business. By internal
recruitment appreciation
can be provided to the
internal workforce by
providing them
opportunities of
The HR manager of
Sainsbury’s is executing their
major responsibility of
recruiting and selecting most
appropriate candidate within
vacant position so as to
provide high efficacy to the
business and rendering distinct
position in market place. This
method is having direct
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enlightening their skills
and capabilities. Various
methods are used in order
to enlarge talent
opportunities which are
given to candidates and
this is rendering high end
opportunities to them in
order to serve company.
(Janssen, van der Voort
and Wahyudi, 2017)
implication on the
performance of Sainsbury’s
and helping them in enhancing
their market position.
Training & Development The training and development
approaches are assisting
employees of Sainsbury’s in
enhancing their skills and
capabilities to the fullest level.
This is helpful in providing
career development to the
employees so as to render
them far better career options.
Employer of Sainsbury’s is
organising training and
development sessions in their
business so as to enhance skills
set and other capabilities of
employees. The employees of
Sainsbury’s are highly
benefitted from the same as
market image can be enhanced
by performing in a better way
and this is the reason why the
company is having high end
market opportunities to grow.
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P4 Effectiveness of different HRM practices for raising organisational productivity and profit
For the major reason to enhance efficiency at individual level HR department is playing
efficient role as within this they are examining and controlling performance of each and every
employee within individual level. This is helping them to tracking performance of their
employees in a very advantageous manner by which overall productivity and efficacy can be
enhanced. In Sainsbury’s high profits are earned by them due to high productivity and this is
the reason that company is enjoying effective market share. Various practices of HRM are used
by Sainsbury’s in order to get high market sustainability and to protect their employees for
aligning their goals with business goals as well. These adopted practices possess direct
relationship with productivity and profitability of the business and these practices are explained
as under in context of Sainsbury’s:
Recruitment and selection: The process of recruitment and selection is defined as the
procedure in which appropriate candidate is searched, evaluated, selected so as to fulfil
vacant job role of the company. This is taken as the most crucial function of HR
department as this includes appointing the most appropriate person at the position and
the person is selected from pool of candidates. This function is utilised in Sainsbury’s in
order to provide development and capabilities in employee by which high growth
opportunities can be grabbed by the company. In the background of Sainsbury’s the
company is having sufficient productivity in their business and this is the reason that the
company is efficient in obtaining high customer satisfaction thereon. As the company is
having apt skills in their business so they are able to provide their organisation specific
edge in the marketplace by which success can be adopted by them for longer duration.
(Thunnissen, 2016)
Training & Development: This is categorised as the manner in which skills and
capabilities of employees are enhanced by giving them session regarding training and
development program. The HR department of organisation is highly responsible for this
as they arrange training sessions for employees in order to provide them assistance over
their job role and sharpen their skills. By rendering ample amount of training employees
of Sainsbury’s are performing well in their assigned job role and enhancing their career
opportunities for career enlargement. With the help of these trainings modifications can
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be implemented in the business without facing any prominent complexities and high end
success can be attained.
TASK 3
P5 Significance of employee relations in influencing decision making process
Human resource department is executing responsibility of formulating effectual
decisions which are apt for business growth and sustainability as well. These decisions are
associated with legislative implementation, employee compensation, business functions and
many more. Similarly HR manager is highly responsible for establishing effectual
communication between employee and higher authority so as to transmit each of the prominent
information in a very useful manner. This is required by the business that employee relations
are effectively handled so as to provide long edged solution areas in which full efficacy of
employees can be drawn out. On the other hand employee relations are having direct impact
over policies and framed decisions as in presence of good employee relations no conflicts can
be seen in the business due to which any policies can be implemented in an easy manner. This
is highly required by HR manager of Sainsbury’s that effective relations can be enumerated by
them so as to make their employees high satisfied and motivated. (DeCenzo, Robbins and
Verhulst, 2016)
If ineffective relations are possessed by Sainsbury’s then this may draw negative impact
over the business in terms of efficacy and productivity. By ineffective employee relations
conflicts can be created in the business and grievances could not be heard by higher authority.
By keeping effective relations skills and knowledge of employees can be used in most
appropriate manner in which relation between employee and employer can be made friendly
which resultantly lead to high overall performance. This is advised for HR manager of
Sainsbury’s that efficient relations are to be drawn by them.
HR manager of Sainsbury’s is putting their high focus on employees so as to reduce any
cultural differences and providing them equal opportunities to enhance their career
options.
HR manager is required to provide ample and appropriate amount of appraisal to their
employees so as to motivate them for performing in better way in near future.
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For the major purpose to increase talent and skills of employees several training
sessions are to be arranged by the company so as to provide assistance to employee
within any new project.
In decision making process involvement of employees should be taken by HR manager
so as to obtain new business ideas and enhance their growth options and opportunities.
P6 Key elements of employment legislation and its impact on decision making of HRM
Human resource management is working as core segment of the business and they are
having various essential roles in their business so as to assist them in their growth and planning
stage. The HR department is having role of formulating effective strategies in which business is
having high opportunities for success. There are various legislative requirements which are
required to be fulfilled by HR department in order to frame error free policies. These policies
are helpful in protecting rights of stakeholders and other employees. There are various
legislative requirements in UK in which UK is highly strict in enforceability of these laws
which are enumerated as under:
Health & Safety law: This law is related with health and safety measures of employee
within working area. This law is helpful in protecting employees form any misconduct
which can harm their health and generating issues regarding their safety at working
premises. Within this law employer is having high responsibility of creation of such
environment which is safe for their working people and does not cause any sort of
inconvenience which lead them to face any issue regarding their life. This law is having
high implications on decision making of HR as various guidelines are included in this
law and all have to be followed by them while making any policy or rule. High
productivity can be faced by Sainsbury’s as employees are contributing with their full
capacity. (Brewster and et. al., 2017)
Anti-discrimination Law: Within this law employer is executing responsibility of
providing equal opportunities of enhancing their growth opportunities and this may not
be based upon age, gender, religion or belief. These are having high impact on decision
making of HR as due to this decision of appraisals are to be taken by them by keeping
performance of every individual in mind rather than based on their other constraints. By
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this high employee satisfaction can be enumerated and productivity can be enrooted to
its highest level.
TASK 4
P7 Application of HRM practices in organisational context
Human Resource manager has a vital role to play in achieving and fulfilling
organizational goals as they have the duty to supply the required resources to each department
to complete their activities (Vanhala and Ritala, 2016). Below given are the most used HRM
practices:
Application of HRM practices in an organisation.
Person Specification
Position: Human Resource manager
Functional unit: HR department
Reporting to: Administrative Manager
Attributes Essential Desirable
Qualification & Experience The pre-requisites to apply for
this job position is to have
secured above 60% in post-
graduation from renowned
college in addition to that 1
year of job experience in this
field is preferable.
It is desirable and preferred if
the candidate has the work
experience in this field from a
renowned hotel in industry.
Skills or Knowledge The candidate should possess
knowledge in this field of
managing his department
and should have efficient
and effective
communication skills that
would help to have good
It is required to have a
effective management skills to
manage the organization
effectively and good written
communication skills.
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impression over client.
Questions from a business manager
Q 1) What is the most prominent role of HR manager?
Q 2) What would be you approach to formulate new policies and strategies?
Q 3) Haw can you help in optimizing the organization’s current recruitment process?
Q 4) Tell us about skills possessed by you and how that could help in improving organizational
performance.
Q 5) Which goals and objectives you would suggest for improvement in business performance?
JOB DESCRIPTION
Organisation: Sainsbury’s
Designation: - HR manager
Job Address: Holborn, London
Job summary
The organization is in search of applicant who can manage the Human resource department of
the organization and its resources efficiently and effectively and have a grip over some
deskwork to be carried on by them occasionally.
Role: -
To manage employees work register and attendance.
Updating and introducing new HR policies
Organization of different events and recruitment process.
Job Advertisement
Customer Relationship department
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The applications from suitable candidates are invited for the post of HR manager. Along with
the defined criteria, applicant should be able to transact effectively with client.
Service Manager
Candidates must possess following skills and requisites to be eligible-
Securing of post-graduation degree from renowned college and university.
1 year of experience in the concerned field.
Effective communication and written skills.
Time-scales
Inviting applications from candidates 25 - 28 Jun, 2020
Short listing of applications 7- 9 July, 2020
Interview date 15-18 July, 2020
Selection criteria
Presentation of effective collaboratively working capabilities to change proper
competence and assigned extension of low quality of work and fruitful unit
collaboration skills.
Effective Communication and efficient management skills in operational segments.
Establishment of economic knowledge and process by interacting external and internal
parties through their valuable inter-personal skills.
Job offer letter
20th June 2020
Bryce Walker
Sainsbury’s
Dear Bryce Walker,
We are both excited and overwhelmed from your field expertise and contextual
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background displayed and delightfully offer you to join the post of HR manager as on 20th July
2020. So please join us on the mentioned date. Request you to carry your essential certified
documents along with you.
We are delighted to meet you.
Best regards,
Jessica Davison
CONCLUSION
From the above detailed report it can be summarised that vital role is played by HR in
business and its growth and expansion stage. The department is having responsibility of taking
out effective results from individual and team as well. For management of people HR is having
very efficient role so as to provide them assistance via training and development. The major
function of HR department is to recruit most eligible person in their business so as to generate
path of success in a very effective manner. In the way to form strategies various legislative
framework are to be undertaken so as to provide safeguard to employee and other stakeholder
as well. (Glaister and et. al., 2018)
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REFERENCES
Books and journals
Altarawneh, I.I., 2016. Strategic human resources management and its impact on performance:
the case from Saudi Arabia. International Journal of Business Management &
Economic Research. 7(1).
Bailey and et. al., 2018. Strategic human resource management. Oxford University Press.
Boon and et. al., 2018. Integrating strategic human capital and strategic human resource
management. The International Journal of Human Resource Management. 29(1).
pp.34-67.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster and et. al., 2017. Employee communication and participation. Policy and Practice in
European Human Resource Management: The Price Waterhouse Cranfield
Survey, 154.
DeCenzo, D.A., Robbins, S.P. and Verhulst, S.L., 2016. Fundamentals of human resource
management. John Wiley & Sons.
Glaister and et. al., 2018. HRM and performance—The role of talent management as a
transmission mechanism in an emerging market context. Human Resource
Management Journal. 28(1). pp.148-166.
Janssen, M., van der Voort, H. and Wahyudi, A., 2017. Factors influencing big data decision-
making quality. Journal of Business Research, 70, pp.338-345.
Obedgiu, V., 2017. Human resource management, historical perspectives, evolution and
professional development. Journal of Management Development.
Onk, V.B. and Joseph, M., 2017. International Student Recruitment Techniques: A Preliminary
Analysis. Journal of Academic Administration in Higher Education. 13(1). pp.25-34.
Osborne, S. and Hammoud, M.S., 2017. Effective employee engagement in the
workplace. International Journal of Applied Management and Technology. 16(1). p.4.
Patterson and et. al., 2016. How effective are selection methods in medical education? A
systematic review. Medical education. 50(1). pp.36-60.
Thunnissen, M., 2016. Talent management: For what, how and how well? An empirical
exploration of talent management in practice. Employee Relations. 38(1). pp.57-72.
Vanhala, M. and Ritala, P., 2016. HRM practices, impersonal trust and organizational
innovativeness. Journal of Managerial Psychology.
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