HRM in Retail: Annotated Bibliography - HRMT20024 T2 2018 Assessment

This annotated bibliography presents a review of five journal articles focusing on Human Resource Management (HRM) within the context of retail management. The articles examine various aspects of HRM, including its impact on organizational commitment in Jordanian pharmacies, managing innovative work behavior in Spanish firms, improving the performance of education staff, the importance of HRM in globalized organizations, and creating high-performance teamwork. Each annotation summarizes the article's purpose, methodology, findings, and relevance to retail management, highlighting key concepts such as training and development, employee motivation, and the cultivation of a positive work culture. The bibliography emphasizes the crucial role of HRM in driving organizational success, promoting innovation, and fostering teamwork within the retail sector.

HRMT20024 T2 2018 Assessment 2 – Annotated bibliography - Template
Introduction In order to conduct the research five journals have been taken under consideration
on Human Resource Management. Being an important part of Retail Management,
human resource management’s involvement cannot be denied. In this aspect these
five articles are highly efficient to determine the changes that are observed in
work culture. In this regard different practices of Human Resource Management,
Innovative work behavior, training and development and importance of teamwork
in a work culture have been defined. How to achieve a flexible environment in
work culture has been discussed in the articles as well for better implementation of
new thoughts
Article 1 Full Reference.
Bisharat, H., Obeidat, B. Y., Tarhini, A., & Mukattash, I. (2016). The effect of
human resource management practices on organizational commitment in chain
pharmacies in Jordan. International Journal of Business and Management, 12(1),
50.
Key words: human resource management practices, HRM, organizational
commitment
Paragraph 1.
The chosen article reflects on the effect of Human Resource Management practice
on organizational commitment in pharmacy in Jordan. The main purpose of the
assignment is to find the role of human resource management’s organizational
commitment in order to maintain balance in pharmacy business in Jordan. The
literature review of this article provides information on human resource practice,
recruitment methods, training and development and many other aspects. In order
to complete, the research 200 questions have been developed and they are
distributed among the potential respondents. Survey has been conducted the data

has been evaluated by Likert scale. The article finds that Jordan pharmacies are
Highly Effective by the decision-making skills of HR management.
Paragraph 2
The study mainly focuses on Human Resource Management and its contribution
to an organization. In this article, human resource management’s influence on
pharmacy business has been taken under consideration. From the analyzed data, it
is found that human resource management plays a vast role in determining the
efficiency of a service and how the deficiencies can be improved. Apart from that,
the article gives basic knowledge on Human Resource Management, which is
necessary for any specific reader to get knowledge about this particular section. In
order to conduct a research on the functionality of Human Resource Management
and the importance that this segment has on any kind of business, this article is
highly important. It can be related to the Retail Management section also, which
is depending on HR management system just like the pharmacy sector. The survey
done in the article also describes that productive management is a necessary part
in any kind of business and that is why HR management must be valued and
constant modification must be added to it. Another reason behind selecting this
document is the analytical tips of the article. The article has focused on supply
chain management, which is a major part in retail industry. Retail industry is
depending on supply chain management and in this context; the role of HR
management plays a significant value which is described in this peer reviewed
journal. Apart from that, the article has provided recommendations and limitations
of the human resource management. In future, what can be studied in the same
field is also described in the article and this is why this article can be taken under
consideration.
Article 2 Full Reference
Ma Prieto, I., & Pilar Perez-Santana, M. (2014). Managing innovative work
behavior: the role of human resource practices. Personnel Review, 43(2), 184-208.
Key words

High-involvement human resource practices, Innovative work behavior,
Management support, Coworker support, Supportive work environment, Spain,
Employees behavior
Paragraph 1
The topic that has been taken under consideration in this case is Managing
innovative work behavior and how human resource practices influence it. In this
context, the main research questions are how the human resource management
contributes in developing and managing work behavior in a particular working
environment.In order to complete the research the researcher has taken 198
Spanish firms as research samples. In the findings, it is found that there is an
opportunity of developing the standards that are already present in a working
environment. According to the researcher, management’s support and coworkers
support can be used to add improvement in order to conduct a work precisely and
perfectly. There might be some limitations but with proper cooperation, the
limitations can be easily mitigated. The article concludes that human resource
management has a big influence on the standards that are present in any work
culture. To understand and approach in the precise manner cooperation is highly
necessary in any organization.
Paragraph 2
As discussed above the journal mainly target managing innovative work behavior
that has potential to make difference in production and intersection of a company.
In order to conduct research on the Retail Management section the article is going
to help adequately. Innovation is one of the things that an organization needs. It is
not true that only product manufacturing section needs innovation. In case of retail
management, innovative ideas can have better effect on delivering a product to the
necessary place, taking orders from the customers and reviewing all the states that
retain customer for a long time. In the article is found that human resource
management is positively related to innovative work and new kind of behavior.
From the findings the limitations and future research directions has been found

which can be taken under consideration to evaluate the current standards of Retail
Management section.
Article 3 Reference
Alami, R., Iran, B., Sohaei, R., Iran, B., Berneti, A. K. M., Younesi, A., ... &
Mirzajani, H. (2015). The Effectiveness of Human Resource Management on
Improving the Performance of Education Staff. International Journal of Business
and Social Science, 6(5), 251-254.
Key words
human resource, education, management, effectiveness, staff
Paragraph 1
In this contest the article mainly focuses on the states which are related to human
in case of improving the performance of staffs. Tamil rationality behind this
research is finding how human resource influence starts in order to achieve the
best performance rate in professional field. Apart from that how significant
training is also described in this journal. In order to maintain the nationality of the
research the researcher focused on survey method where 120 teachers and
managers have been taken under consideration. From the research it is found that
human resource management and the training programs designed by it plays a vital
role in developing the efficiency of organizations employees. The data has been
analyzed by Likert scale and from that, it can be concluded that Human resource
management as a profession role in developing the current scenario of any
business environment. Employees get motivated with trading methods,
applications from the management send, and it is expected that in future human
resource management will develop to for the extent to provide a better service to
the corresponding market.
Paragraph 2
The human resource management and its effectiveness play a major role in
developing an organization. In the journal, it is found that most of the respondents

are in support of Human Resource needs and the effects it blows on different
segments of an organization. Working in an active medium needs proper
execution of analytical skills and human resource management must have that
ability to produce the needed aspects. The research is going to help in finding the
facts, which are related to improving management-oriented services. From the
research, it is found that the effectiveness of Human Resource Management in
case of improving performance of the staffs is undeniable. In future, human
resource management is going to provide a prolific advantage if the characteristics
are analyzed properly.
Article 4 Reference
Burma, Z. A. (2014). Human resource management and its importance for today’s
organizations. International Journal of Education and Social Science, 1(2), 85-94.
Key words
Human Resources Management, Management, Management Functions,
Organizational Effectiveness
Paragraph 1
In the journal, human resource management’s contribution in today's organizations
has been described in a proper manner. The research mainly focuses on important
aspects of an organization. Importance of incorporating those aspects to the
organization properly is described in the research. Globalization has a huge role
in development of organizations’ activity and human resource management plays a
vital part in minimizing the issues during an organization’s global approach. The
research questions that has been taken under consideration is what human resource
management system is, what it offers, what is working environment, and how
innovation is promoted buy HR management. In order to conduct the research
literature review has been conducted. It is found that human resource management
has significant impact in developing flexibility, innovation and many other
aspects. From the research it can be found or concluded that human resource
management relies on technology that supports globalization of a company and in
order to do this they make dramatic changes in the working environment.

Paragraph 2
From the article, it is found that human resource management plays an important
part in an organization by incorporating the working culture with a globalised
approach. Human resource management provides an in depth analysis of different
segments and that helps in learning the necessity which can add betterment to the
particular section. From the research, it is found that, in any kind of development
organization’s HR management contributes properly by providing important
suggestions, recruiting official staff, providing adequate training and development
oriented session etc. The research is going to help in finding the necessity that is
present in retail management organizations and how human resource management
can be used in order to fulfill them. Incorporation of the modern trend into an
organization is highly necessary. The article provides an in-depth knowledge
about these things
Article 5 Reference
O'Neill, T., & Salas, E. (2017). Creating high performance teamwork in
organizations. Human Resource Management Review, 1-7. doi:
10.1016/j.hrmr.2017.09.001
Key words
Human Resource Management, teamwork, work culture
Paragraph 1
The article mainly focused on how human resource management contributes in
developing high performance work culture in an organization. This fact should be
taken under consideration in order to have better kind of performance from the
employees end. In order to conduct the research the researcher focus on the issues
that are related with teamwork in an organization and how to mitigate those issues
and bring harmony in the working ambience. The researcher conducted a
literature review where high performance teamwork is defined, challenges are
elaborated and complexity of work is highlighted. The researcher discussed about
the trends in the modern Human Resource Management process in a proficient
manner. From the research, it is found that building teamwork is important but the
approaches are different depending upon organizations. It is also found that issues

in team development can be easily mitigated if necessary steps are taken under
consideration. It is concluded that the article is highly relevant to the needs related
to development of Human Resource Management.
Paragraph 2
From the article, it is found that there are different trends in an organization and
an organization tries to have good hold on the business scenario. For a better
understanding, it can be said that the journal has focused on prospects on which
human resource management should prioritize to maximize productivity in an
organization. The possibility of having teamwork culture is evident and the
human resource management must take necessary steps which are related to
development, work culture improvement and discrimination avoidance. The
article is highly relevant in finding necessary steps to maximize production rate in
Retail Management by improving in work culture in an organization. This article
will be helpful in determining the challenges that are faced during implementation
of teamwork culture and how to overcome the challenges to meet the client
requirements more specifically. In this manner, an organization can have
competitive advantage in highly congested retail market.