The Role of HRM Practices in Cultural Diversity at Tesco: A Study

This report examines the role of Human Resource Management (HRM) practices in promoting cultural diversity within Tesco PLC. The introduction outlines the importance of managing cultural diversity and its impact on employee engagement. The report details the aims, objectives, and research questions, followed by a literature review that defines cultural diversity and explores the benefits of effective HRM practices, such as increased social interaction and improved team performance. A project management plan, including cost, scope, time, and communication strategies, is presented, along with a Gantt chart and work breakdown structure. The research methodology, encompassing research philosophy, approach, and data collection methods (primary and secondary), is described. Data interpretation and recommendations are provided to offer insights into managing cultural diversity effectively. The report concludes with a reflection and conclusion, summarizing the key findings and their implications for Tesco PLC. References are also included.

Research

Table of Contents
TOPIC:- “: The role of Human Resource Management practices in promoting cultural diversity
at the workplace” A study on Tesco.................................................................................................3
INTRODUCTION...........................................................................................................................3
Aim and objectives.................................................................................................................3
Literature Review.............................................................................................................................4
Cultural diversity....................................................................................................................4
Several benefits that TESCO PLC get by incorporating effective Human Resource
Management practices............................................................................................................4
The relation between effective Human Resource Management practices and management of
cultural diversity within TESCO PLC....................................................................................5
Project management plan:......................................................................................................5
Gantt chart and Work Break down Structure.........................................................................6
Research Methodology..................................................................................................................10
Data Interpretation............................................................................................................14
Recommendations..........................................................................................................................21
Reflection.......................................................................................................................................22
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23

TOPIC:- “: The role of Human Resource Management practices in
promoting cultural diversity at the workplace” A study on Tesco.
INTRODUCTION
Cultural diversity is an aspect which is helpful for analysing the effect of discrimination
on employees. It is important for the business organisations to manage the work effectively and
provide positive environment for employees to work (Akinnusi, Sonubi, and Oyewunmi, 2017).
The human resource department of the company has responsibility for managing employee
performance and employee engagement. The project report is based on a company that is Tesco
plc. This is a supermarket that provides vital range of products and services. Its headquarter is at
Welwy garden city, United Kingdom. The below mentioned project report consists detailed
information about aims and objectives and for better understanding Gantt chart and work break
down structure is also created. In addition, various techniques used to gather knowledge and
perform analysis are also discussed.
Aim and objectives
Research Aim:
"To determine the role of Human Resource Management practices in promoting cultural
diversity at workplace" A case study on TESCO PLC
Research Objectives:
 To develop an understanding of the concept of cultural diversity.
 To determine several benefits that TESCO PLC get by incorporating effective Human
Resource Management practices.
 To ascertain the relation between effective Human Resource Management practices and
management of cultural diversity within TESCO PLC.
Research Questions
 What is cultural diversity?
 What are the several benefits that TESCO PLC get by incorporating effective Human
Resource Management practices?
 Explain the relation between effective Human Resource Management practices and
management of cultural diversity within TESCO PLC

Literature Review
Cultural diversity
According to views of ANJORIN, and Jansari, (2018), there are people who come from
different culture and background who work within companies. It is essential for the organisation
to maintain effective services to individuals so that they can work within the company in
effective manner. Cultural diversity is known as the working of various employees together who
belong to various race, gender, culture, etc. the different positive impact of cultural diversity at
workplace are increase in the social interaction of employees. Different people coming form
different background and working together is helpful for managing the work properly and
increasing social relation of individuals. Within organisations, there are different type of teams
developed who have to work together for attaining goals. It is important for the company to
manage the teams in effective manner as they work together for attaining organisational goals.
Providing positive environment to employees ad staff is helpful for managing work properly and
increasing employee engagement.
Several benefits that TESCO PLC get by incorporating effective Human Resource Management
practices
According to Roh, and Kim, (2016), it is essential for management of Tesco that there are plans
for developing perfect strategies and making several benefits for the company. Tesco is an
organisation which is operating in different parts of the world. It is important for this company to
develop competitive advancement strategies for managing working and performance of
employees. It is important to attain organisational goals and objectives. It is properly managed by
creating cultural practices at workplace. Moreover, it is beneficial that Tesco is having proper
execution of human resource department in establishing practices associated with cultural
diversity. The satisfaction level of employees and management of employees is achieved by
increasing the promotion of cultural diversity. The HR manager of tesco has to develop strategies
ad plans that are helpful for promoting the culturing diversity practices at workplace. These are
helpful for managing the work in effective manner and creating positive image in market.

Providing training and integrating the culture of an organisation is necessary for having highly
committed employees. It is helpful for providing the company good success.
The relation between effective Human Resource Management practices and management of
cultural diversity within TESCO PLC
According to view points of Lakshmi, (2019), it is concluded that any organization requires to
have cultural diversity practices as it is helpful in managing the work in proper manner and
attaining the goals in specified time. There are people who come from different culture and belief
in the company. It is the duty and responsibility of the HR management of Tesco to provide
effective services to the employees so that they will work for the company in proper manner.
There are several HR practices within the company like record keeping, recruiting of employees,
providing incentives for employee motivation and with all these a major issue that HR manager
has to work upon is managing the cultural diversity. This is helpful for the management of the
company that they know what are the effective measures that HR department can take for
managing the cultural diversity at workplace. It is essential that all the work for the company is
important for managing the contribution of the organization for managing work. There are equal
opportunities provided to the employees in Tesco so that they are able to manage the work
properly and attain their assigned targets in effective manner. There must be presence of
effective human resource practices such as in terms of providing equal opportunities of growth to
every individual, no discriminatory policies and there is equality then all these practices lead to
the effective management of cultural diversity in Tesco.
Project management plan:
A Project management plan is known as strategy for making a proper management in order
to accomplish the project or research. There are various factors and elements that are involved in
completing the research work. Some of the factors are mentioned below –
 Cost: Business and all companies need to have proper amount of budget and money for
completing the project work properly. There is a total amount of 40000 required for
Tesco to conduct a research for maintaining human resource department to maintain
cultural diversity effectively.

 Scope: This is known as identification of managing the future aspects of doing project.
The scope for doing this project work is helpful for managing the benefits that are for
Tesco in maintaining proper management of employees so that they are discriminated at
workplace. The HR department of Tesco is conducting the research for knowing what are
the factors for preventing employee discrimination.
Time: It is also an important factor management plan (Bell, Bryman, and Harley, 2018). This is
involved in managing of time taken for completing a research. This is associated with the
duration in which the research project will be completed. There are various regulations and
policies developed for managing the research in Tesco properly. The managers of Tesco requires
six months.
 Communication tool: The communication skill is an essential factor or element that is
helpful for managing the project work. It is helpful for managing the project activities in
proper manner. There are different ways of managing the research activities like social
media, whatsapp, email, etc. It will be easy for researcher to contact with his team
members while conducting the research.
 Quality: It is very important for mangers to maintain the quality of product and service
of the project. There are various tools and techniques for managing the research work in
proper manner. It is concluded that quality work is needed by the managers for doing
projects and researches in Tesco for getting accurate results.
 Risk: Analysis of risk is also necessary for manger they need to identify risk factors and
implement policies for overcome causes of risk factor. The data used in the research is
kept confidential and Tesco is not harmed in any manner. The information regarding it’s
employees is protected.
 Resource: According to the project management plan for the present research, the
investigator needs to have few resources for completing project work in proper manner.
These include land, capital, labor, financial resource, human resource for competition of
project.
Gantt chart and Work Break down Structure
Work Break down structure:
WBS is defined as the parameter which is used by various researchers for dividing the
whole project into small activities and tasks. It is used by researchers and investigators for

completing the research in specified time frame. This is helpful for completing the project work
in given time. The work break down structure for the present research is given below -
Gantt chart:
Gantt chart is known as a graphical representation of the various activities and tasks that
are involved in the project. The Gantt chart for the following research is represented below -
List of activities Start Date End Date Duration
Chosing a topic 22.01.2020 23.01.2020 2 days
Aim and
Objectives
24.01.2020 26.01.2020 3 days
Literature
Review
27.01.2020 05.02.2020 10 days
Reserch
Methodology
05.02.2020 20.02.2020 16 days
Submission of
research
proposal
21.02.2020 21.02.2020 1 day
Data collection
analysis
08.04.2020 22.04.2020 15 days
Result of findings 23.04.2020 29.04.2020 7 days
Evaluation and
recommandation
30.04.2020 07.05.2020 8 days
Submission of
final report
08.05.2020 08.05.2020 1 day

Activities 2
days
3
days
5
days
5
Day
s
11
Day
s
1
day
8
days
7
days
7
days
8
days
1
day
Choosing a
topic
Aim and
Objectives
Literature
Review
Reserch
Methodology
Submission
of research
proposal
Data
collection
analysis
Result of
finding
Evaluation
and
recommendat
ion
Submission
of the final
report

Research Methodology
The research methodology is defined as the type of investigation for managing the work
of research and investigation in effective manner. The investigator is using various methods for
completing the research. It is ensured by the investigator that the information is authentic and
reliable so that desired results for the research are obtained.
Research philosophy- It is defined as the theory and various beliefs that the investigator
considers while conducting research. There are basically two types of research philosophy i.e.
positivism and interpretivism. For conducting present research min appropriate manner,
interpretivism philosophy will go to be used as it will allow investigator for analysing various
concepts of cultural diversity.

Research approach- Research approach is known as the plan for working properly and
managing the research work in effective manner. There are two type of approaches used by the
researcher for managing projects and these are inductive and deductive (Ghauri, Grønhaug, and
Strange, R 2020). With reference to the present research, an inductive form of research will be
adopted by the researcher as will support them in obtaining research outcome in a qualitative
manner.
There are various ways of collecting data for obtaining results of the organisation. There
are basically two types of approaches used by investigators for obtaining data for research. These
are mentioned below -
Primary research: Primary research is the first hand information and it is used by the
researcher for getting the results of the research. The different ways for collecting information
about the research are questionnaire, interview, observations, surveys, etc.
Secondary research: It is the information taken from already existing data such as articles,
newspaper, journals, magazines, online sites, websites, etc. The present researcher has used both
primary as well as secondary data for completing the research (Hennink, Hutter, and Bailey,
2020). The secondary method used for collecting data are books, newspaper, journals and online
articles all these elements are considered.
Qualitative and quantitative research: This is the research method in which collection
of data is evaluated through numeric calculations. On the other hand, Qualitative method is
known as the method in which open ended questions are asked from the respondents
There are 30 respondents taken for completing this research. The respondents are customers
and managers of Tesco. The questionnaire is given below -
Questionnaire
Q1) As per your opinion, is the practise of cultural diversity at
workplace exist or not?
Frequency
a) Yes 25
b) No 5

Q 2) By adopting the cultural diversity practices at workplace, is
organisation is able to attain goals and targets in specified time frame?
Frequency
a) Yes 22
b) No 8
Q 3) According to your views, the human resource management is able
to handle cultural diversity at workplace properly?
Frequency
a) Agree 20
b) Disagree 10
Q 4). What benefits Tesco can have by adopting cultural diversity
practices at workplace?
Frequency
a) Growth opportunities 10
b)Timely attainment of goals 10
b) Positive working condition 10
Q 5). By adopting the cultural diversity practices at workplace, does
the human resource department able to increase the performance of it’s
employees?
Frequency
a) Yes 20
b)No 10
Q6). What is the best strategy used by HR department of Tesco for
executing equality and diversity at workplace?
Frequency
a) Effective leadership strategies 15
b) Enhance the participation of staff members 15
Q7). What is impact of equality practices on employees of Tesco? Frequency
a) Positive impact 20
b) Negative impact 10
Q8). According to you, do you think retaining employees for longer Frequency