Analyzing HRM at Tesco: Recruitment, Employee Relations, and Practices

This report provides an overview of Human Resource Management (HRM) practices at Tesco, a UK-based retailing company. It elaborates on the purpose and functions of HRM, including employer-employee relations, staffing, workforce planning, and talent management. The report also assesses the strengths and weaknesses of Tesco's recruitment and selection approaches, such as internal and external methods, competency, and contingency approaches. It highlights the benefits of HRM for both employers and employees, focusing on systematic recruitment, conflict resolution, employee motivation, and legal compliance. Furthermore, the report discusses the significance of employee relations and relevant legislations, providing examples of HRM practices applied within Tesco to enhance productivity and achieve organizational objectives. Desklib offers a wealth of similar solved assignments and study resources for students.

Human Resource
Management
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Table of Content
Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
Task A..............................................................................................................................................3
P1 Elaborate the purpose and functions of human resource management..................................3
P2 Determine strength and weaknesses of recruitment and selection.........................................4
P3 Key benefits of human resource management........................................................................6
P4 Discuss effectiveness of HRM practices................................................................................7
Task B..............................................................................................................................................8
P5 Significance of employee relations........................................................................................8
P6 Discuss several legislations of employee practices................................................................9
P7 Application of HRM practices with the help of examples...................................................10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Human resource is a broader term that includes staffing, performance appraisal, motivation,
training and development and so on (Armstrong and Taylor, 2020). This report is based on Tesco
which is a popular retailing company headquartered in UK as it provides several varieties of
merchandise such as clothing, fashion and other household essentials. This report comprises of
functions of human resources and various approaches of recruitment and selection with their
strength and weaknesses. Tesco is one of the popular company in UK which provide several
varieties of groceries and food products and has expanded its operations in different parts of the
countries such as Australia, Spain, Germany and many more. The role of human resource is
wider as it play a key role in every aspect of management such as staffing, directing, monitoring
the overall activities which ensure proper completion of task in an appropriate manner as a result
ensure systematic working procedure and thus bring proper cooperation in an enterprise. This
report covers elements of HR and several internal and external factors which has impact on
decision making of a firm. At last, it includes the practices and application of human resources in
an organisation.
Task A
P1 Elaborate the purpose and functions of human resource management
Human resource is an essential ingredient of management which enhances the overall
productivity of an organisation as it considers several factors such as creativity, talent, skills,
knowledge base of potential candidate which aids in contributing towards the overall objectives
(Ashton, Maguire and Spilsbury, 2016). The HR manager tends to hire best and talented
workforce so that it could facilitate decision making and provide a vast prosperity of success in a
corporation. In the context of Tesco, the several purposes and function are elucidated as follows:
Purposes of HRM:
Relation among employer and employee: It is necessary for manager to maintain
effective relations with its colleagues so as to determine the overall effectiveness and also it
create a healthy environment among the workers. The manager of Tesco through its great
communication skills would interact with its employees and understand their problems and
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render an effective solution to them which improve the overall productivity and enhance the
overall performance. This create a positive atmosphere and ensure a great path of career of
respective colleagues.
Staffing: This is a most necessary term of management which involve the overall
procedure of hiring and selecting the candidate for the suitable vacant position (Bailey, Mankin
and et.al., 2018). The HR manager of Tesco would ensure that they should implement proper
recruitment and selection procedure as hiring an excellent candidate would result in ensuring
more growth and aids in achieving competitive advancement over a marketplace. This aids in
achieving targets with limited time period and bring proper coordination and cooperation within
the confines of retailing industry.
Workforce planning: This involve as filling the gaps by choosing and selecting the right
person for the right kind of job by fulfilling the requirements of an organisation. The HR manage
of Tesco would collect all necessary details about candidates properly and allocate them with
proper work which help in retaining them for longer duration.
Talent management: This involve the process of attracting smart and most talented
workforce which provide a growth of a firm in a respective manner. The HR of Tesco would
invite the applications and conduct several test such as aptitude test, intelligent test so as to
determine the ability of individuals.
Functions of Human resource management:
Planning: It is regarded as crucial function in which the manager would decide a proper
course of action among the various alternatives available so that task is accomplished. The
human resource manager of Tesco would prepare an appropriate strategy by taking into several
factors into consideration like qualifications, experience and many more which aids in
accelerating the skills and capabilities of staff.
Learning and development programmes: The learning and development opportunities
would provide employees to boost their confidence level as necessary workshops and seminars
are conducted to enhance their knowledge (Brewster and Hegewisch, 2017). The manager of
Tesco would provide conduct apprenticeship programmes for their subordinates so as to polish
their skills and ensure a great path of success in their career. This aids in meeting the
requirements and criteria of employees as a result would improve the overall productivity.
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Performance management: Another function of human resource management is to
evaluate the overall performance of employees through monitoring and controlling of activities.
The senior authority of Tesco would inspire their staff by considering their ideas and active
participation which make them feel satisfied and retain them for longer time period. They would
provide rewards, recognition and compensation to their staff which make them capable of
improving their overall performance.
Motivation: This is one of the necessary aspect as the manager of Tesco emphasise on
motivating their staff as they encourage and inspire them so that they could enhance the greater
productivity. Motivating them would result in enabling them for higher performance and
enhance a greater future of success in their career.
Recruitment plus selection: The human resource manager of Tesco hire best and potential
candidate so that they could work in an efficient manner to produce maximum output as this
accelerate the greater productivity. This bring proper coordination and aids in ensuring a
reasonable level of growth in a proper manner.
Health and safety environment: The manager of respective firm make ensure that they
could provide a proper and safe environment to their workers by providing them with necessary
equipments that leads a future success. They also bring proper coordination as this ensure a
sustainable growth in a respective time period.
The purpose and functions of human resource would help in improving the overall
functioning and performance in a coordinated manner and thus maximise the efficiency and
growth. This assist the manager of Tesco to achieve business objectives successfully within a
respective time period.
P2 Determine strength and weaknesses of recruitment and selection
Recruitment and selection process would assist the company to hire and select the best
potential candidate through several means such as newspapers, publications, journal and campus
interviews. The main motive is to attract best and talented workforce with the necessary
attributes or educational qualifications (DeCenzo, Robbins and Verhulst, 2016). With reference
to Tesco, the approaches of human resource management are prescribed as follows:
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Recruitment: This means searching for a prospective candidate by inviting giant number
of applications for a particular vacant role. These are of two types, namely internal and external
sources.
Internal method: The manager of Tesco would do hiring as the position would be filled
by existing subordinates in a workplace as they are positioned for promotions or transfer as
additional responsibilities are assigned to them (Dipboye, 2017). The senior executive of Tesco
would conduct internal hiring and provide them with additional duties such as promotions. The
positive and negative aspects are given as follows:
Strength Weakness
 This improve the motivation level of
employees and develop loyalty which
make them feel satisfied and committed
towards their job in case of Tesco.
 It is less expensive due to the reason
that no additional training is provided
to them as they are already aware of
work culture and rules and regulations
of an organisation.
 The major weakness is that the scope of
fresh talent is minimised.
 It provides a limited choice and also the
competitive spirit is hampered in
reference to Tesco.
External method: In this, the manager would provide an opportunity to external
candidates to fill the vacant position through various sources such as placement, employee
exchange, media advertising and many more (Gallie, 2017). The HR of Tesco would emphasise
on filling the required criteria and brings new blood in a workplace that would promote new
ideas and are technical awareness and also, they would work with enthusiasm and energetic. The
pros and cons are discussed below:
Strength Weakness
 The new talented workforce would be
attracted which has greater knowledge
of advancement of technology and
promote excellent ideas that renders an
excellent growth in Tesco.
 There is chances of conflicts and
frustration among the existing staff.
 It is a cumbersome procedure which
incur huge investment on
advertisements and training provided to
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 The existing staff would compete with
outsiders by working hard beyond their
potential which is one of the major
strengths of Tesco.
new employee.
Competency approach: In this aspect, candidates are selected on the basis of
competitive spirit as well as their abilities as this approach is widely used by the management of
Tesco which promotes an eternal growth of the company as they use job specifications to hire a
potential candidate. In addition to this, the manager also emphasise on recruiting the best
workforce that could develop a competitive spirit in searching an excellent candidate.
Strength Weaknesses
 While attracting the best candidate
would help the company to incur less
amount in training and development
programmes.
 Most time consuming as it is difficult to
find and search a prospective candidate.
 It is a costly procedure as finding the
right and experienced person incur
huge investment.
Contingency approach: This approach emphasise the managers to select the candidates
on the basis of their personal skills plus attributes and their capabilities. The manager of Teso
search a prospective candidate on the basis of the low level skills as high and efficient skills are
not required in this approach as moderate and limited skills is efficient in this approach.
Strength Weaknesses
 The cost is minimised as the manager
focus on searching potential candidate
and tends to attract the fresh talent
which ensure more productivity.
 In this approach, training and learning
is necessary for employees and also
there is high turnover rate of
employees.
Selection: This method involves the process of choosing an excellent candidate by
stimulating them to apply for right job in a right place (Hofaecker and et.al., 2016). The manager
of Tesco would conduct preliminary screening and then conduce several tests such as personality
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test, aptitude test and ten it conducts interview in which interviewee id required to answer several
questions in a systematic manner. The merits and demerits are given beneath:
Strength Weakness
 The interviewer would determine every
aspect of knowledge of interviewee
through their skills and capabilities
which provide them a better idea about
a candidate.
 Through selection procedure, the
respective would be able to select a best
subordinate that create a growth
opportunity for Tesco.
 There are high chances that the
candidate would be dishonest while
providing answers which affect the
productivity of Tesco.
 Also, there is possibility that firm
sometimes loss an efficient and capable
employee which create issue for them.
P3 Key benefits of human resource management
Human resource provide benefit to both employers and employees which provide a
systematic working procedure that help in meeting targets in a respective time period (Jeske and
Shultz, 2016). The advantages of employer and employees in aspect of Tesco are given as
follows:
Benefits of employers:
Systematic recruitment and selection procedure: The senior executive of Tesco would
implement proper recruitment and selection process by following proper sequence of steps of
hiring them which in turn bring sustainability and proper organising of work (Melendez, Dávila
and Pessoa, 2016). This also aids in eliminating duplication of resources and bring proper
coordination among them.
Resolving conflicts: This proves to be more beneficial for employers as if there are no
conflicts then it would help in meeting the targets in a proper period of time. In addition to this,
the manager should render a fast and effective solution to their clients and listen their grievances
properly which help in making formal relations of employer and employees.
Completing task within shorter time: The manager of Tesco through recruiting potential
subordinates would be more advantageous as it would bring advanced ideas and technology
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which ensure a sustainable growth and thus attain goal in respective time. They have ability to
deal with changes and to work in urgency which prove to be success to a company.
Learning and development: By rendering learning and development among the team
members of Tesco would enhance the growth and productivity in a workplace as they would
work harder and harder so as to reach their targets and it maximise the profitability ratio of such
retailing company.
Performance and rewards: The manager of concerned firm would render rewards on the
basis of their performance so that they could work with zeal and take active participation in
decision making which contribute a great success towards a business entity.
Motivation: The human resource manager tends to motivate their employees so that they
would work hard beyond their potential which brings maximum level of output and ensure
greater efficiency.
Maximise the efficiency: The manager of respective firm would align the goals and
objective very clearly among their subordinates so that they could enhance greater efficiency
which in turn help in attainment of goals in a respective period of time. They also emphasise on
working hard which brings desired consequences.
Improve quality: The manager of Tesco would emphasise on improving the quality of
life of individuals as they could appraise reward management system to accelerate the
productivity. Additionally, the firm could also focus on sustainable growth as this would
improve the overall profit margin of business enterprise.
Flexibility: The human resource manager of Tesco would emphasise on creating a
flexibility approach as they would make proper decisions and innovative approach which
enhance the greater growth of the company in a respective manner.
Benefits of employees:
Training and development: The leader of Tesco would render an effective training and
development among their staff in order to make them capable of handling challenging task and
higher positions which accelerates the overall productivity. This inculcate confidence and
determination among them.
Performance and rewards: When the manager of Tesco offer rewards in form of bonus or
allowances then staff would improve their working procedure as it provide a peaceful
environment and also develop positive attitude among them.
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Best working environment: The senior authority of concerned firm would listen the ideas
and opinions of subordinates which make them feel delighted and satisfied as they would feel
that their presence has a greater worth to an organisation. They also would take active
participation in overall activities and work with zeal and enthusiasm which enable them for
higher performance. They are ready to help each other which promote unity and strong team
spirit and thus create healthy environment.
Motivation: The top management of Tesco would encourage their personnel with financial
and non-financial incentives such as sense of appreciation and rewarding them which improve
their performance and thus produces desirable results.
Importnance of employee relations:
Sharing of knowledge: The manager of Tesco would make ensure that they must share the
knowledge with others and subordinates so that they have develop proper clarity regarding the
goals and objectives which bring smooth conduct of activities and help in bringing proper
coordination. This improves the overall productivity by ensuring a reasonable level of growth as
it bring sustainability in a long run.
Encouragement and inspiration: The management of Tesco would inspire and motivate
their team members so that they could work in a best possible manner that promote an excellent
growth as it bring a better environment among their workers and improve the overall
effectiveness in a workplace.
Conflict resolution: The senior manager of Tesco would tends to minimise the level of
conflict which help in gaining sustainability and develop a positive attitude and inculcate
confidence among them. The senior authority of respective firm promote a positive atmosphere
by resolving the conflicts in a most appropriate manner that provide a vast growth of a company.
P4 Discuss effectiveness of HRM practices
The proper and efficient human resource would help the company to accelerate the
profitability ratio and to render them with several opportunities which ensure sustainable growth
and this aids the firm to achieve a rivalry edge. In respect to Tesco, several practices of human
resources are as follows:
Apprenticeship programmes: The leader of Tesco would provide coaching and on the
job training among their staff so as to maximise their knowledge base and necessary skills and to
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make them prepare for coping up with pressure as this render several responsibilities to them.
This boost the confidence level among them and also, they would not hesitate and work beyond
their potential so as to reach their targets in a respective time period.
Advantages: This allow personnel to accept more responsibilities and does not hesitate
for challenging roles in case of Tesco.
Disadvantages: It would take more time and expensive method in conducting training and
development programmes.
Performance and rewards: The senior authority would provide rewards and sense of
appreciation to their candidates by judging the overall performance of individuals.
Advantages: This provide motivation and encouragement to the team members of Tesco
and also they would ensure maximum job satisfaction.
Disadvantages: Sometimes, there is partiality exist in a workplace which create
dissatisfaction among them.
Promote team building: The leader of concerned firm is influential in nature as its
personality and innovative style of working would fascinates the team members to work in an
efficient manner. This promote an excellent culture as they would be working so hard so that the
vision could be achieved. The manager of Tesco would follow a proper hierarchy and make
proper allocation of resources that ensure proper structure and implementation of planning.
Advantages: The contribution of team members and giving them chance to express their
ideas and thoughts would ensure a proper growth in an efficient manner.
Disadvantages: There is more chances of conflict due to the reason of excessive
competition.
Excellent interaction skills: The senior executive of Tesco would promote an open
communication which allows everyone to express their view and suggestions as it assist the firm
to make a best decision and emphasise on resolving several issues so as to promote the growth of
an organisation in a desirable manner. This cultivate a positive environment and boost the
productivity of a company in a retailing sector.
Advantages: This aids in boosting the employee’s satisfaction and also this would make
them capable of accepting changes and modification in a respective firm.
Disadvantages: This could lead to delay in decision making which affect the overall
working procedure.
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Proper assignment of task: The manager of Tesco would make proper division of work
among their staff that matches their talent and skills as it improves work culture by maximising
the satisfaction level of employees. By developing proper clarity of roles and responsibilities
among them would aids the company to retain them and thus develop positive attitude and
confidence among them.
Advantages: There is proper allocation of task and formal lines of communication is to be
followed which proves to be beneficial for the firm like Tesco.
Disadvantages: Lack of proper roles and responsibilities would develop
misunderstanding among them which in turn lag them behind their competitors.
Task B
P5 Significance of employee relations
Employee relation means the process of creating a formal relation among labour
management. The staff of a business entity are more valuable and also the top manager should
involve the active participation of them so that a wise decision could be taken which renders an
excellent growth (Noelke, 2016). In the context of Tesco, the importance of employee relations
is prescribed in a following manner:
Boost the motivation level: Motivation is the process of urge, wants, desire and inner
drive of an individual which encourage them to work better. The senior executive of Tesco
would recognise and appreciate the work of their staff in front of everyone and provide them
with bonus, incentive and rewards so as to improve their overall performance. This generate a
desired level of output and thus contributes towards more success. The human resource manager
of Tesco would prepare a strategy in such a manner which increase the motivation level of
employees as influence the decision making and create a positive outcome.
Minimise conflict: Peaceful and positivity would aid in minimising the level of conflicts.
The human resource of a respective firm would deal with such conflicts very patiently and
calmly in a proper manner. Conflicts is inevitable so the manager would find a best solution
which ensure proper systematic of working and create a harmonious by maintaining proper
balance between authority and responsibility. The strong relation among them would assist the
firm to minimise the chances of conflicts. This affect the decision-making f HR of Tesco as they
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