Human Resource Management Report: Practices at Sainsbury's

This report provides an in-depth analysis of human resource management (HRM) practices at Sainsbury's, a major UK retailer. It explores the core functions of HRM, including recruitment and selection, orientation, employee relations, and training and development. The report examines the strengths and weaknesses of internal and external recruitment approaches, highlighting their impact on talent acquisition. It also discusses the benefits of effective HRM practices, such as enhanced employee skills, a positive working environment, and improved employee behavior. Furthermore, the report assesses the effectiveness of HRM in increasing overall productivity and growth, focusing on talent management and the use of management information systems. The report emphasizes the role of HRM in achieving Sainsbury's business objectives and fostering a productive workforce.

HUMAN RESOURCE
MANAGEMENT

INTRODUCTION
Since ancient times, management of human resources for productive activities has been
an important aspect of any business or organisation. It is also very important that those human
resources are put to work in such a way that it will result in higher level of profitability as well as
productivity. Some of the major ways through which business can develop its human resources
are by conducting proper training and development programmes for its work force and by
making sure that they are feeling motivated to work for company and contribute to its overall
productivity (Lasserre, P., 2017). Sainsbury’s is one of the biggest retailers in the retail industry
of UK; it is having supermarket chains spread all over UK. The company holds second position
just after Tesco within the retail industry. It is also expected that company will keep on its
growth path growing forward by increasing its level of operations in different parts of the world.
The company is having an net income of around $400 million with an employee base of around
1, 82,000 peoples around the world. The current report will going to have a detailed discussion
regarding the management of human resources within Sainsbury’s.
TASK 1
P1. The purpose and functions of Human Resource Management
Businesses all around the world are growing and one of the primary reasons for the same
is a continuous increase in the demand from the side of customers and buyers. The needs and
demands of consumers around the world are changing rapidly; they would want more faster
processing of the goods and services that they want (Tyler and Blader, 2013). This very purpose
is fulfilled by companies and business and Sainsbury’s is no exception. The company trains its
human resource team in such a way that it would result in a higher as well as efficient customer
service delivery. The various purpose as well as functions of Human resource management can
be discussed as follows: Recruitment and Selection: One of the main functions for efficient Human resource
management is to make sure that right employees are recruited and selected for the
purpose of conducting business and dealing with customers in an effective as well as
efficient way. For any association it is fundamental need that the worker who will be
enrolled in the association must be loaded with aptitudes, i.e. great correspondence,
delicate and administrative abilities and alongside down to earth learning. Choice

technique depends on various sub forms like, Conducting Job Interviews, Job
Positioning, procuring devoted and potential labor etc. Orientation: Once, the employees have been selected for the purpose of job, It is very
important that right kind of orientation is done for the purpose of making them aware of
their job role and the kind of working environment that prevails within a company. By
doing this orientation a HR manager would ensure that employees of company are aware
of their work and they will be performing it with best possible efforts and skills. Management of employees Relations: The center and critical target of human asset
administration to make a sound and dedicated connection between the upper level
administration to the lower level administration. HR office functions as a way of the
association, it causes the workers to make their issues and recommendation congenial.
HR divisions gives smooth and free condition to the representatives that they can work
uninhibitedly and viably in association intrest. Maintenance of Good working Conditions: HR boss is in charge of keep up great
workplace in an alliance. It is fundamental breaking point in light of the path that for new
delegates it is certainly not hard to work in solid and true condition. Sainsbury's is
thought of new and creative breaking point in which they give money related and non
financial purposes important to their potential agents. Worker welfare is besides a
fundamental edge in an alliance. It is the responsibility of the management that right kind
of working conditions are provided to the individuals who work within the organisation
and management shall ensure that its working conditions are met with the criterias of
international standards. There are various laws at international levels which advocates for
the rights of employees to work in hygienic and healthy working condition (Esteves,
Franks and Vanclay, 2012).
Training and development: It is highly essential that right kind of training as well as
development is done of individuals who would be hired within company, for the purpose of
performing their respective jobs. Sainsbury’s is consistently making sure that right kind of
training programme is implemented by its HR manager for effective development and growth of
skills and for nourishing the talent of individuals within the company. Preparing and
advancement programs held by the association to enhance aptitudes, limit and proficiency of the
workers. Preparing and advancement programs increment the certainty level of representatives so
as to enhancing their work capacities and profitability (Waller and Fawcett, 2013).

P2. Strength and weaknesses of different approaches to recruitment and selection
To work an authoritative capacities easily labor is fundamental component and key factor
which encourages an association to accomplish its objectives and targets. Enlistment is the
procedure which encourages the association to satisfy its representative necessity. Enlistment
doesn't imply that simply satisfy the worker head tally it really required to select qualified and
talented representatives to the association. There are various strengths as well as weaknesses of
two different approaches of recruitment which are Internal and External, these are discussed as
follows:
Internal Source
Under this, The Company would rely on various internal sources for the purpose of
recruiting employees for company and its task. There are some exceptional benefits of internal
source of recruitments, these are low cost of recruitment and people who are being hired would
be well aware of the working conditions and environment because they are being hired from
within the company. Inner Resources is one of the time and savvy systems which are normally
utilized by the enrollment administration. The primary reason of being a practical and time
successful of this asset is that association would not need to bring about additional cost on
preparing and improvement programs. Because of this, association offers chances to its current
workers through various methods. Usually such source is used by companies who are fairly big
in size and thus it involves a large amount of expenditure which can be afforded by companies
like Sainsbury’s in a very easy manner (Post and Preston, 2012).
The genuine quality of this kind of approach is that it is less dull and it in like manner
offers opportunity to existing delegates to get progressed at another post in the association.
Fundamental weakness of this kind of enrolment is that, it doesn't offers opportunity to different
people outside the association and it may be damaging for association's proceeding.
External Source
At the point when an association needs the worker's necessity everywhere number of
scale than the association utilize the outside assets. Outside assets contains diverse strategies of
the enrollment, for example, walk - in-talk with, mass employing, promotion and so forth. There
are numerous choices to present new representatives in the association, here are the fundamental
choice which are normally utilized by the associations .

Direct Interview: - Organization welcome intrigued possibility to apply for the empty positions
or for new enlistments. Association welcome the competitors by giving ads however daily
papers, internet based life and so on. Competitors need to experience the diverse phases of direct
meeting process.
Consultancy Agencies: - Consultancy offices help to give tremendous scope of gifted and expert
representatives to the association. The best piece of this asset is that association does not need to
endure with the premise conventions of meeting process which is required at beginning stage.
Consultancy organizations charge particular sum for it.
Grounds Placements: - Campus situations is likewise one of the ideal asset to get talented and
splendid representatives in the association. Organizations sort out a meeting programs in various
schools according to their prerequisite. Grounds talk with process is additionally isolated in to
various rounds.
P3) Benefits of Human resource practices within an organisation
There are various benefits which can be drawn by a company like Sainsbury’s by
following effective Human resource practices at the workplace. Such practices would enable
company to efficiently as well as effectively manage its work force so that they can contribute in
higher productivity of the organisation over period of time. These benefits can be laid down as
follows: Enhancement of Employee Skills: The HR manager can help employees in enhancing
their overall skill and talent by giving them opportunity to grow and develop. This is only
possible, if a conducive environment will be provided by the HR manager to its
counterparts. Sainsbury’s management believes in enhancing the skills and abilities of
individuals by taking care of their grooming through various programs related to training
as well as development. Good and Flexible working environment: HRM practices are valuable in setting up a
versatile space for better and feasible assignment of benefits. A not too bad and sound
work put rouses delegates for work, they can put their oversees and contribute more for
movement of affiliation. Sainsbury’s attempt to develop a versatile working environment
for offering favourable position to their delegates. They start differing developments
system, for instance, morning, twelve and night move, in which delegates can fill in as
per their sensibility (Patel, Messersmith and Lepak, 2013). This helps association and in

addition representatives in getting the most ideal result and building a situation which
would be favourable for working.
 Positive behaviour within organisation: It is very important to have a positive behaviour
regarding work among employees within company. It is the role of HR department of
Sainsbury’s that right kind of training is provided along with taking care that needs as
well as demands of employees are fulfilled. This will lead to a positive as well as
motivated behaviour of individuals at the workplace (Ageron, Gunasekaran and
Spalanzan, 2012).
P4) Effectiveness of HRM in increasing overall productivity and growth of organisation
Human resource management plays an exceptionally important role in the overall growth
as well as development of the organisation. The techniques that will upgrade the general
development and in addition gainfulness of the firm over the long haul through enlisting most
ideal ability for organization and ensuring that they are contributing in accomplishment of
objectives for the organization. Some imperative elements are set down beneath which
contributes in efficiency and development of the firm: Efficient Talent Management: A conclusive purpose of any association and furthermore
HR chief is to guarantee that the best capacity is contracted in the association, they
should have true blue learning and may be told so they can manage diverse conditions
and weight inside the association well. It is hard to hold the beat capacity with yourself,
thusly it is vital that once the right kind of blessings are contracted in the association, it
should remain with the firm and consequently Sainsbury's guarantees that there are basic
assessment ventures and reward organization designs which would hold basic capacity
inside the association and will similarly impel them to do well in future (Disch, 2016).
 Management Information System: It is a tool which is used by various professional
management teams of big companies around the world. It is a comprehensive system to
record, analyse management data that will be very useful for the purpose of making
strategies and building a unique and effective identity of a company. A effective
management information system will improve the efficiency of management quite
effectively, which will further aid in the overall workings of the company.
Different HRM practices are there that support an enterprise and help in increase its profits
and productivity. When company offer an option of flexible working hours to its employees
then it enhances employee’s productivity and also help in retain them for a long time period.

Further effective formulation of compensation packages also contributes in employee’s job
satisfaction and encourage them to perform well at workplace which directly improve
company’s productivity and also provide competitive benefit to entity. It is very important
that performance management of employees should take place at workplace on continuous
basis as this help in identify and fill the gap and improve company’s productivity.
It depends upon the nature of individuals whether the HR Practises which are used by the
company in order to increase the profit and productivity of the company are beneficial for
them or not. As the factor which motivates an individual is different for different people so
the need for the company is to focus on collective needs which provides the employees
satisfaction towards their job. As such, the company is providing good working environment
to their employees and is also working on making continuous improvement in the skills and
abilities so that their motivation level could be increased. It is so because efficiency impacts
upon the confidence, interest and dedication of an employees towards their job. Working
with a positive attitude in the organisation will also help in establishing coordination and
cooperation in the company and this will help in the proper functioning of all the employees
of the company. So it can be said that with the help of motivated employees, the goal and
objectives of the an organisation can be fulfilled. So the HR Practises used to increase the
profit and productivity of organisation are sufficient capable.
TASK 2
P5) Importance of Relations with employees in decision making
From the perspective of management and decision makers, it is very important that they
include employees for the purpose of decision making of business, as they are the one who meet
and deal with customers as well as clients of company on a daily basis. This will in turn ensure
that right kind of policies are framed that will enhance the overall growth and development of
company and its employees. On the other hand, if the relations with employees are not
maintained efficiently, it will affect their level of motivation and hence lower productivity of
organisation. Thus, role of employee relations are quite large in decision making of business.
Associations around the globe have come to know the significance of such connection
administration and in this manner has actualized different approaches and additionally methods
inside the organization for bringing the correct sort of congruity inside the association. A portion
of the significance of efficient representative relations is talked about as under:

 Effective communication is established, which will further reduce the overall
miscommunication within Sainsbury’s.
 Employee will be satisfied with their job and thus will work hard and efficiently for the
company, which will result in proper growth and development of company along with
increase productivity (Manvi and Shyam, 2014).
 A sound representative connection would make a superior cooperation among workers
and in this way will bring about great results in a portion of the essential activities that
are being attempted by the organization.
It is very important for employer to create and maintain good relations with employees as
this largely affect the decision making process of enterprise. For this, it is very essential for
manager to formulate fair compensation packages for all employees working in enterprise as this
help in offer job satisfaction to workers and also help in retain them for long time. When
employer maintain a good relation with employees then they offer their full support to enterprise
to attain it set goals and objectives. Good relations with workers help in implement change at
workplace provide competitive benefit to company. On the other hand, when employer fail to
maintain good relations with employees then it increases employee’s turnover and also increase
cost of business operations. Overall quality of relationship between employer and employee
largely affect the decision making process of entity so it is very essential for employer to create
and maintain good relations with employees.
The companies who have good relation with their employees can easily influence the
decision making process of the company. The companies having good relation with their
employees have good results. It is so because in these companies employees are given due
importance such as their participation in the decision making process of the company, providing
authority to take decisions and many more. So these kind of activities helps an organisation in
motivating their employees in the positive direction. By having authority to take decisions, the
experience of employees increases and they are the person who are directly connected to the
actual work performed so the employees could impact upon the decision making process of the
company.
P6) Key elements of legislation act of employees
Business enactment is one of the vital piece of human asset administration. There are
produced different laws and acts so as to secure workers' rights and obligations in appropriate
way. These enactments influence lawful corrections for labourers as they to can openly. In

numerous business associations, workers are dealt with seriously with their chiefs. This would
likewise influence representative's execution level and efficiency. It is the fundamental reason
individuals are not accomplish for long haul period at there. Sainsbury's has embraced certain
business enactments in order to give them sound and safe workplace, such laws are expressed as
under: - Age discrimination act: This act lays down the specific age which an individual needs to
attain before an organisation can hire him as a worker. According to this act an
organisation can not hire a employee who is below the age of 20 and cannot expel a
person who is having age of 40. Therefore, it considerably restricts the rights of
organisation regarding recruitment and expulsion. Anti- Discrimination act: As per this act, an organisation can not hire employees based
on his colour, caste, or religion or gender. Therefore if an organisation founds to be
recruiting or selecting people based on their religion, colour or gender, there are certain
strict provisions which will compel authorities to initiate legal proceedings against the
firm (Tao and et.al., 2014).
 Minimum Wage act. : This demonstration ensures that workers right are secured and
they are accepting the wages that are set down in the law as a base. Accordingly the
demonstration ensures that businesses pay in any event the wage that is said in the law to
its representative. This demonstration has helped labourers and also workers to arrive
rights viewing compensation and in addition pay rates (Manzoor, 2012).
P7) Different application of HRM practices
HRM practices are a very crucial aspect of business and its importance has been
discussed in detail above, HRM Practices has widespread applications which can be beneficial
for an organisation. There are certain ways through which HRM practices can be effectively
applied in an organisation like Sainsbury’s. It has turned out effective for companies around the
world. The various applications of HRM Practices can be recruitment and selection, training and
development, management of employee relations etc. All these are a very crucial part of any
business organisation and are very important for enhancing its overall potential at the market
place. The basic clarification behind work is to fill the unfilled position of an undertaking and
draw in picked staff part towards their parts and moreover commitments to accomplish general
alliance objectives and targets (Jennings and Stadler, 2015). Next to this, fundamental objective
of an occupation is to transfer review people at a correct occupation as showed by their

capacities, learning, aptitudes and so forth. Rather than this business manager need to broaden
the offers of entire firm with the utilization of critical resources, so they can extend their wages
through satisfy needs and needs of buyers at overall level. HRM rehearses additionally upgrades
the development and advancement of organization through right sort of execution of different
approaches and techniques inside the organization. The essential point of any organization is to
fabricate notoriety and in the meantime create benefits for the organization and if the human
asset of the organization won't help in this very reason then the undertaking turns out to be to a
great degree hard to satisfy (Schaufeli and Taris, 2014). Practices of HRM can be applies in the
following given areas:
 Human resource planning: Concept of HRM provide an opportunity to manager to
plan and decide the number of employees require to perform various job roles and
to attain set business goals and objective.
 Maintain quality of products and services: HRM practices help manager in decide
roles and responsibilities of every individual and this ensure execution of alla
commercial activities in an effective manner. It helps in provide quality services
to customers and retain them for a long time period.
 Performance management and evaluation: Process of human resource
management involve examine employee’s performance. This help manager in
identify the areas of improvement and improve productivity of company.
 Training and development: When manager monitor and measure the performance
of employees then it helps in identify their training needs. When manager
conduct training programmes for employees then it improves their skills and
enhance their knowledge which help them in perform their job roles in an
effective manner.
CONCLUSION
From the above discussion it can be concluded that the growth and development of an
organisation is somewhat directly related with the kind of Human resource practices it follows. If
the human resource of an organisation feels motivated to perform their respective tasks, this
results in an overall growth as well as increment in productivity of organisation. Human asset are
a standout amongst the most critical asset of association and viable execution of the same can
produce higher return for the organization as a rule. In the realm of globalization, the part of
human asset administration is expanding quick, now the trough of the division should acquire

different perspectives too in his working this incorporates directing of occasions that are sorted
out by the associations, employing potential applicants from the very much created foundations
who can help in raising the general profitability of the association. There might be powerful
usage of the HR approaches that are being encircled by the Top administration of the
organization, and it is the obligation of HR trough to execute the same in best and also proficient
way imaginable. Thus, it can be concluded that proper and efficient human resource practices
can benefit a company and can give a competitive edge over the others.