Human Resource Management Task 3 & 4 Report: Selection & Training

This report provides a comprehensive overview of Human Resource Management (HRM) Tasks 3 and 4. It begins with an introduction to HRM and the importance of job descriptions and person specifications, using the Imperial Hotel as a case study. The report then compares the selection processes of different service industries, specifically the 41 Hotel and British Airways, highlighting the distinctions in their approaches. Furthermore, it explores the contributions of training and development activities to the effective operation of an organization, emphasizing the positive impacts on productivity, skill development, profitability, team spirit, quality, health and safety, and employee attitudes within the context of the 41 Hotel. The report concludes by summarizing the key aspects of HRM and its essential role in managing manpower within organizations.

Human Resource
Management
TASK 3 and 4

Table of Content
• Introduction
• Job description and person specification
• Compare selection process of different service industries busin
esses
• Contribution of training and development activities to effectiv
e operation of an organisation
• Conclusion
• References

Introduction
Human resource management is commonly advert as HR
department, this section is mostly concerned with maximising the
performance of employees that are working in an organisation so
that their own targets can be attained right on time.

Background
Human resource management of Imperial hotel is about to hire a
marketing manager and for this vacant post they prepared job
description which contains job summary that includes task and
actions related to job, key responsibilities that is required to be
performed by new hire person. Marketing manager have to report
human resource manager. Job description also comprises whole
analysis of job.

Continue
After completion of job description, Human resource manager
make a note on attributes and professional skills that they want
from person to perform task and activities. Person specification
includes educational qualification, experience and carrier
objective.
Above stated points are necessary factors that manager consider
while planning a recruitment and selection process for Imperial
Hotel. Without creation of specific job description and person
specification, a good candidate could not get hired in association.

Introduction of Industries
Role of Hotel Industry: it provides help to visitors to stay there for
short or long time when tourist plan their holiday or business tour.
It is a convenience facility that provides stay and food facilities for
their clients who came for tour.

Continue
Role of Airport Authority: Airport is comprises in transportation
industry which belongs to convenience of a person. It is a luxury
facility that everyone can not afford. It is a transportation that
uses aeroplane in order to bring customers from one place to
another.
Role of Restaurant industry: This is a segment of food and
beverages industry that is different from hospitality sector as it
provides only food facility and in hospitality, hotels provide stay
also.

Job Description
Job description is a detail statement that includes all aspects and
figures related to the post that is to be filled by recruitment and
selection method. It comprises roles and responsibilities, task,
missions, job location, compensation packages, work hours etc. It
is a complete know-how that a company provides to its newly
hired employee or to whom they are in queue to get hired.

JOB DESCRIPTION for Human Resource
Manager
Job description: Task of designated person under this is to give training
to employees and to recruit candidates whenever he/she looks a vacant
seat at workplace.
Key roles and responsibilities
Recruiting candidates and giving advertisements on different media
Maintaining the performance of workers
Conducting training and development programmes
Giving reports to supervisors of performance level of workers which
is being given by them
Job type: Abiding
Job location: Southern Buckingham, London
Salary: 15,000 Pounds/ Per Year

Job Analysis
This section comprises requirements and person specifications
that has to be acquired by gathering, analysing, synthesizing and
reporting info about roles and responsibilities of vacant position
along with conditions in which job will be performed. 41 Hotel is
a prominent organisation in United Kingdom that is having
exceptional workplace culture in it.

Person Specification
Specific Crucial criteria Coveted criteria
Training and Qualification Qualification in Human
Resource management
HR manager
Experience Improving performance of
staff members
Experience of 12 months
Skills and knowledge Focus on giving training
and recruiting
Risk taker
Personal characteristics Team handling, hard
worker

Compare the selection process of different
service industries businesses
Selection process is quite different in several industries as their
attributes are different from others. For example selecting a
personnel in airways industry is follows a distinct steps if the
selection steps has to be follow in hospitality sector because these
two segments need personnels with different qualities and
personality traits.