MGMT6009 HRM Technology Updates: Case Study Analysis & Solutions
VerifiedAdded on 2023/06/16
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Presentation
AI Summary
This presentation provides an overview of technology updates for effective Human Resource Management (HRM), drawing upon a case study analysis of Tigerair Australia and Southwest Airlines. It highlights the importance of updating technology for better performance and customer satisfaction, covering areas such as aircraft performance, effective scheduling through updated mobile apps, and enhanced training programs. The presentation also addresses environmental responsibility, emphasizing the need for reduced carbon output, efficient fuel usage, and energy management. Furthermore, it identifies key challenges facing organizations, including poor customer relationships, lack of social responsibility, outdated technology support, and absence of innovative services, offering solutions and recommendations for improvement. This resource is contributed by a student and available on Desklib, which offers solved assignments and study tools.
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