Essay on HRM in Telecom: Attracting, Retaining, and Developing Talent

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Human resource management
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Introduction
The human resource is the most vital and essential department of the organization. This
department of the organization works for some different aspects which need to be formed in a
proper manner. The hiring, firing, reward and pension are some major components which come
under the working criteria of human resource management. This department of the organization
does not work as the employees apart from that they do the most important work to council the
people regarding the target and objectives of the company. This is most necessary for the JRM
department to make a determination about the balance of both the organization and the
candidate. As it comes under the HRM approaches to define whether the profile is suitable for
the candidate or candidate is suitable for the profile. The essay provides information about the
HRM of the telecommunication industry. This is the most popular and necessary industry in the
current era as the advance world depends on the technologies of telecommunication. The essay
informs about the whole working department of human resource management. The essay will
include information from different authors and aspects. The overall study of the essay will give
relevant information about the different phases of HRM.
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Challenges in retaining and attracting a workforce
The telecommunication industry is one of the vital industries in the current era. Communication
is the much-needed aspect of the current time. The industry includes the different aspects of
telecommunication that is mobile, telephone and also the different service providers. As the
industry is large so it requires some approaches to make the working culture in an appropriate
manner (Alok, et. al., 2016). The HRM department gives the proper approaches to boost the
industry in the right way but as everything includes its pros and cons so that also comes with the
performance criteria of HRM. There is some major issue which needs to be discussed and
followed to make the hiring and retention more attractive and effective. The major challenges
which include under the retaining and attracting workforce are:
The current tie is full of taken and the companies are also competing to achieve the appropriate
and suitable talent. The economy rate of the world is in good condition and also providing
different type of job opportunities. In the current era, there is not any lack of jobs for good talent
(Al-Weshah, et. al., 2018). The candidates are also very smart to choose the reliable option as at
this present time the employees do not suffer to get the job they just look forward to the better
opportunity and financial status.
The current workforce includes a large number of younger employees. The young employees are
not stable as per a recent survey. The survey states that young employees do not have such
responsibilities to be in a job as they are free from personal responsibilities. This free lifestyle
makes them more enthusiastic about new challenges and opportunities. The youth employees
favour to search for new and advance job prospects. The major reason for making these changes
is to attain a secure and stable future growth.
The other issue in retaining the employees is the current advanced technology. Every human
being in this world tends to have the opportunities as per their skill sets (Dhingra & Gakhar,
2016). And the talented people have numerous options to be followed. The current does make
the employee's life hassle to search for the jobs in the newspaper or they do not even have to run
here and there for the new job. They just can give the search the job and even give the interview
by their suitable place. Such things are affecting the stability criteria of the employees.
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The major motive of the current generation does not only depend on the day to day 9-5 jobs.
Apart from that, they want to have some other advantages of sources of income so that they can
more money. And the current time of period helps to achieve such recompenses (Kahtani &
Khan, 2014). There are some different time of self-employment works are available which can
be taken by people and if they that work with hard responsibility they can achieve a good
income. This type of different and innovative opportunities makes things difficult to achieve
employees in a stable manner and also affects the organizational structure.
The critical challenges of HRM in the telecommunication industry
Companies these days need to pay attention to the attraction and retention of staff members in
achieving the target. With the help of human resource management companies can retain their
employees by making proper plans and strategy for their retention in the company.
Week 4 HR planning in changing the environment
Telecommunication is one of the biggest sectors in the world. These days with a change in
technology and with globalization there is a big change in telecom industries.
Telecommunication provides services to its customers by way of providing data accessibility and
telephonic services. With the increase in telecommunication, there are more difficulties and
complications (Report & Tuna, 2015). Because of the lack of communication in the organization
company faces many difficulties and this result in poor performance of employees as well as
management. For the growth of the company, proper communication is required within
employees and management for planning in changing the environment (Kouadri & Nouri,
2017). It is essential to have good communication as well as smooth bonding between the staff
and management to have a smooth working of the telecommunication sector. When employees
feel that they are being motivated and encouraged them to work with dedication and with a full
concentration towards the work assigned to them, they will feel inspired in achieving HR
planning in changing the environment. Employees need to pay attention to the work which is
assigned and to communicate with their management if they face any issues in the working .with
the help of HR planning in changing the environment, employees need to give there suggestion
and feedback on time. When employees do not communicate they face many difficulties which
affect there retention in company and company face many complexes like its operation cost
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increase as it needs to recruit new employees in the company. This affects their training and
development cost also because of which company needs to invest money on training or rather
which an expense is for the company. (Nguyen, et.al 2016).
Week 8 management of performance
In the telecommunication industry, there is a number of complication as it is a wide sector to
study and understand. Management of performance is considered as the most important part of
the management process as it directly affects the working of the company. Employee’s
performance in the company affects the status of the company as well as the image of the
company in the market (Nankervies, et. al., 2016). It is the duty of the HR manager to provide
training to the employees so that they can work according to the requirements of the work and
perform better for the company. Sometime due to working environment employees left the job,
so it is the duty of the manager to manage the performance of the employees. Performance of
employees have a direct impact on the turnover of the company as if the performance is good
company will achieve the target and if their performance is not the satisfactory company has to
face difficulties in achieving their goal ( Patrick, et.al 2014). Employees need to be get training
to perform in an effective way and should get motivated to work more and more to accomplish
the goal of the company. So to achieve the target ineffective way management of performance is
the need and to be implemented according to the plan made by the manager. It is the role and
function of human resource management to manage the employees’ performance timely and to
give them feedback regarding their performance in the company. It is the duty of a human
resource manager to evaluate human resource management strategies in the company for
smooth working in the company and to create a healthy working environment in the company.
Employees’ performance plays a major role in achieving the results and for the growth and
development of the company. It is the responsibility of the manager to solve the contemporary
issue in managing the human resources of the company (Kouadri, et.al.2017).
Week 9 strategic reward management
Employee’s satisfaction is one of the most important things to be considered for attracting and
retaining the employees in the company. If the employees of the company do not feel that they
are connected with the company, they try to switch over to another company for there growth
and development, so it is the role and function of human resource management to manage all the
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task of the company systematically. When the companies are satisfied with the company and the
working environment of the company, they can perform efficiently to achieve the targets of the
company. Strategic reward management will be the most impactful strategies for company
management to maintain and manage the employee turnover ratio in the company. The health
care industry is one of those industries where they have to hire those people who have many
required skills and qualification also. It is the role and function of human resource management
to run the employees and employer relationships with the company effectively. It will be
beneficial to achieve success in employee turnover rate also. The whole process will be very
smooth and easy if the HR manager will able to work on building relations with the employees
and management as well. One of the most important thing for the HR manager that employees
have to understand that they are worthy for the company, which would be required for health
care industries as well. The role and function of human resources management is one of the
prime responsibilities, not just of human resource manager but it is also the responsibility of
whole organization that they will make employees feel good, happy and satisfied with the
policies of the company which will help them to stay with the organization for long time that will
be helpful to the organization to reduce cost.
Week 7 Talent retention and development
Employee’s retention is the most important thing which is to be solved by the HR department to
maintain a smooth working environment in the company. The development of employees is the
main challenges for telecom industries this day as with the change in technology, employees
need to get trained according to the changing environment and for this HR planning in
changing environment is required. Management of performance of employees and managing
the working of a company is the role and function of human resource management .there are
several issues because of which there is a lack of employee retention in the company like there is
no proper working environment in the company for employees, their health got affected because
of which employees left the job and this results on increasing operating cost of the company and
this result in unsatisfactory performance of the company. Talent retention and development is
the most important thing which needs to be implemented for achieving the organizational goal of
the company (Shukuhia & Ashraf, 2018). It is really important that HR manager will make sure
that all the employees who have potential and skills and experiences according to Employee’s
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satisfaction is one of the most important things to be considered for attracting and retaining the
employees in the company. If the employees of the company do not feel that they are connected
with the company, they try to switch over to another company for there growth and development,
so it is the role and function of human resource management to manage all the task of the
company systematically. When the companies are satisfied with the company and the working
environment of the company, they can perform efficiently to achieve the targets of the company.
Strategic reward management will be the most impactful strategies for company management to
maintain and manage the employee turnover ratio in the company. The health care industry is
one of those industries where they have to hire those people who have many required skills and
qualification also. It is the role and function of human resource management to run the
employees and employer relationships with the company effectively. It will be beneficial to
achieve success in employee turnover rate also. The whole process will be very smooth and easy
if the HR manager will able to work on building relations with the employees and management
as well. One of the most important thing for the HR manager that employees have to understand
that they are worthy for the company, which would be required for health care industries as well.
The role and function of human resources management is one of the prime responsibilities, not
just of human resource manager but it is also the responsibility of whole organisation that they
will make employees feel good, happy and satisfied with the policies of the company which will
help them to stay with the organisation for long time that will be helpful to the organisation to
reduce cost. the need of organization because it will surely make an impact on the performance
of the company. In the health care industry, employee turnover rate is extremely high which will
make an impact on the performances of the organization as well. The health industry is one of
the most competitive industries worldwide and if human resources manager will make the
employees work for the organization for a longer period. Employee turnover will be a big
problem for the companies, especially in health care industries. If a company have to organize
some talent retention and development programs in the organization which is considered to be
one of the important duties of human resources management. (Ahmed, et.al 2017)
Week 5 work design challenges in the global market
With the change in technology, there is a wide change in the telecommunication industry as new
and innovative techniques are formed and with the changing time employees are not able to
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adopt the technique easily which result in the employees turnover which directly affects the
working and reputation of the company (Farooq, et.al., 2015). Retention of employees in the
company is the first important thing which too is kept in mind by every manager. It is the role
and function of a manager to manage the working of the company in a systematic manner.
Managing the workplace health and safety is also one of the most important things as employees
are not familiar with the new techniques, tools, and equipment and it is the responsibility of the
manager to train them on handling the tools and equipment properly and safely. HR planning in
the changing environment is required to make a plan and implement them for better working of
the company and to maintain a healthy bond between the workers and the management. There
are issues which need to be solved as soon as possible to improve the performance of employees
and management of performance of the company (Farooq, et.al., 2015). The reason behind this
change is liberalization and globalization of all the industries. With the proper management of
performance of the employees, the company can achieve the target and to perform better than
before. The HR department needs to plan, execute and implement the strategies which are made
for the betterment of management and employees of the company and for attraction and retention
of employees in the company. Evaluations of issues and their feedback are needed to be solved
as soon as possible for the smooth and effective working of the company. Employees need
proper training to adoptnew technology and techniques to work in a systematic and effective
way(Xia,.2012).
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Recommendations
The HRM department works appropriately in the specific department but still their area some
different aspect which needs to be determined to make the employees more engaged towards the
organization so that they cannot leave the company.
In the current time of period, everyone wants to have a secured job with a major career objective.
This is recommended to the HRM department to make the employees briefly understand the
organizational structure so that they can determine that the particular job is suitable for their
career objectives or not. As if they will find the job as per there requirements then they will
never leave the organization.
Another major aspect which is required to achieve the trust and retention of employees is to
make them involved in the different aspects of the origination. Better communication between
employee and employer can help to make a balanced and attractive working culture.
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Conclusion
This is concluded from the essay that human resource management is the most impactful part of
the organisational structure. The essay informed about the different aspects of the human
resource department. There was a brief description of the specific issues faced by the department
while retaining attracting the workforce towards the company. The essay includes information
about the telecommunication industry. The industry is growing large and needs to have some
suitable and appropriate approaches to manage the working structure. The HRM department
provides a boost to the organizational structure. The essay discloses the different aspects of the
human resources department. There was a discussion about the different challenges and benefits
of HRM department on the organization. The essay includes some recommendation which can
help the industry to achieve employment in a more positive manner as the employees are the
foremost requirement of an organization.
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