Analysis of HRM Practices at Tesco: Impact on Productivity

This report provides a detailed analysis of Human Resource Management (HRM) practices at Tesco, a multinational grocery and merchandise retailer. It examines the function and purpose of HRM in workforce planning, including recruitment and selection methods. The report discusses the strengths and weaknesses of different recruitment approaches, such as online applications, and selection techniques like telephone interviews. It also evaluates the benefits of various HRM practices, including training and development, reward management, and flexible work options, for both employees and employers. Furthermore, the report assesses the effectiveness of these HRM practices on organizational profit and productivity. The importance of employee relations in influencing HRM decisions and the key elements of employment legislation are also explored, along with their impact on HRM decision-making. The report concludes with an application of HRM practices in different work-related contexts. Desklib provides access to similar solved assignments and study tools for students.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
Function and purpose of HRM applicable to workforce planning.........................................4
Strengths and weaknesses of different approaches to recruitment and selection...................5
TASK 2............................................................................................................................................6
Benefits of different HRM practices in organization for employee and employer both........6
Evaluation of effectiveness of HRM practices for organizational profit and productivity....8
TASK 3............................................................................................................................................9
Importance of employee relation to influence HRM decision...............................................9
Identify the key element disease of employment legislation along with various impact upon
HRM decision-making...........................................................................................................9
TASK 4..........................................................................................................................................11
Application of HRM practices..............................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource development refers to the recruitment and selection of the talented
candidates within an organization. In this, department has the responsibility that is related to
human resource in which they solve each and every type of problems, issues and queries that are
related with their employees. Aim of this report is to understand the purpose and scope and
different roles and responsibility of Human Resource Management. Here, chosen organization is
TESCO, which is a multinational company. In this report there is discussion about the scope and
purpose of Human Resource Management which is applicable to workforce planning along with
resources in the organization. There is also discussion about the strength and weaknesses of
different approaches which is there involve in recruitment and selection. There is also discussion
about the benefits of different HRM practices for both employee and employer. Along with this,
there is some description about the effectiveness of HRM practices which is there in the
organizational profit and productivity (Borghouts-van de Pas, 2017). There is an analysis of the
importance of employee relations to influence HRM decision. There is also discussion about the
key element of employment legislation along with their impact on the decision making. Along
with this there is an application of HRM practices indifferent work related contact.
MAIN BODY
TASK 1
Tesco is a multinational company, generally known as the British multinational grocery
and general Merchandise retailer. It is having the headquarter in Welwyn garden city, England
and this is third largest retailer in all over the world as per gross revenue. It was founded in year
1919 in hackney. London. Tesco is having the standard large supermarkets where they stock
groceries and much smaller range of non food items. Their shops has always been branded as
Tesco. They have numbers of shops, cafes and different new restaurant in shops. Tesco is a big
organization and due to this, they are having the different HR managers who are there for
managing and hiring for better business in which one of the main responsibility is to hire most
talented person for the specific job (Bondarouk, 2017).
Function and purpose of HRM applicable to workforce planning
HRM is an essential part of organization which have managing and organizing. In
relation to this, manager of Tesco should make sure that HR department is able to full fill their

roles and responsibility in such a manner which can lead to achieve the goal and objective of the
organization effectively. There are different function and purpose of HRM which are going to be
discussed father.
Function
Recruitment- This is one of the most crucial function of Human Resource Management
that is being carried with the motive of searching and identifying the most suitable candidate for
the specific job. HR managers uses different application tool to identify and direct application of
candidate for the interview in which they use the application tracking system that can help to find
out the final applicant for that job. In context to Tesco, they are also using this function to
identify deserving candidate for different operation and functions in an organization (Liu, 2020).
Selection- After the recruitment, this is the second step of function in which it refers to
active process where deserving candidates selected for next round. In this, deserving candidates
are analyzed and examined by interviewer in relation to choose the correct candidate. Selection
is totally based on the interview section where different questions asked by interviewer to find
out that, that candidate is deserving for that specific job or not.
Purpose
Business environment- Business environment plays vital role at their workplace because
it is able to provide direct impact on employee as well as management. In context to Tesco, main
objective of the company is to create a positive business environment. In relation to this, each
and every one of the employee are able to work with coordination and cooperation along with
mutual understanding.
Growth and development- In this, main purpose of human resource management is to
implement different strategies as well as practice which can help the organization to achieve high
growth and development in competitive market. For this, there is need of high level of focus and
expertise which are required by HR department and that is for to regulate the processes and
different policies in effective manner. There is need to focus more on the given task in specific
period of time so that other activities can proceed on their suitable time in smooth manner
(Wijewantha, 2020).
Strengths and weaknesses of different approaches to recruitment and selection
There are different recruitment and selection approaches along with strength and
weaknesses in which in business organization to encourage their subordinate to perform better in

their work. In context to Tesco, there are use of various method for selecting every candidate
there are different method for recruitment and selection which are going to be discussed further.
Recruitment
It refers to a process in which any organization generally focuses on hiring the candidate
to fill the job vacancy within organization. For hiring, there is necessary to use appropriate
techniques for new applicant.
Approaches of recruitment
There are various technique which can be used for the recruitment process in which there
is hiring of capable candidate for the job.
Online application- In recent time, this is most used for recruiting or hiring deserving
candidate within organization. In context to Tesco, candidates in easily focuses on adopting the
effective website to fill vacant job. In any organization, there are different method of online
application like Linked In, Facebook, Twitter, Instagram by any of the applicant are able to apply
for the employment position (Coffie, 2018).
Strength- Online method generally used for collection of application from candidates in
which there are different candidate are fulfilling the form for available position of job.
Weakness- Due to online application there are large number of applicants and this
creates difficulty to HR manager to hire and choose the right person at right time for the vacancy.
Selection
Selection can be considered as a procedure in which the right individual candidate for the
right position. In this, there are various test which help to increase skill and knowledge and to
find out the right candidate. In contact to Tesco, they are able to adopt application in which
screening is done in this organization. Tesco manager is able to focus on selecting the right
candidate from many candidates to fill the vacant post. They are able to place individual
candidate according to their knowledge competence and capability (Johnstone, 2018).
Approaches of selection- There are many approaches through which applicant can be selected
which are going to be discussed further.
Telephone interview- This is the first and basic techniques in which various questions are
asked by the recruiter to analyse the basic skill of the candidate to find out whether they are
comes in the criteria for doing the relevant job or not. After this confirm that they come under
the required skill then they allow candidate for the next round. In telephonic interview they are

most focusing on boosting knowledge in relation to responsibility and role of job. In this
telephonic interview, there are many questions asked by the recruiter. For HR manager, which is
there to select the best candidate, this is also helps in hiring the best candidate which are able to
increase the productivity and so the performance level at workplace.
Strength- Telephonic interview is a fast interview and also helps in finding out the first
criteria in which candidate is eligible for the job or not.
Weakness- In this telephonic interview, there are different issues which is either due to
network problem or any other cause. In this, during the conducting of interview recruiter are
considered (Flavian, 2019).
TASK 2
Benefits of different HRM practices in organization for employee and employer both
There are different HRM practices which are there in the company and can provide
different benefits to both employee and employer. There are some of the benefits which are
discussed further.
Training and development- This is one of the effective human resource management
activity and in this, Tesco operates their training and improvement program for their employee
which can help them to learn and adopt different skills with better information about new
product and Technology. This is also able to enhance the workforce knowledge in relation to
improve their capability and help in to finish their task in effective way.
Benefits for employees- It is important for employee which can provide more
information regarding utilization of new technology and different software as Tesco use new
technology, there is need to provide training and knowledge to their employee. In relation to use
that technology in productive way this gives employees better knowledge and helps in personal
growth and their development.
Benefits for employers- As a worker or employer learn to use a new technology they are
able to give their best employee can provide better workforce which increases the productivity
and also able to provide information about new technology along with method of working
(Ceschi, 2017).
Reward management- This refer to the policy in business which provided to employees
on basis of different liability according to different criteria in which different technique is used to

motivate the employee. This helps to improve the performance which motivated employee and
they can give their best performance in organization. This activity is done time to time to
motivate their employee.
Benefits for employees- This is crucial for workplace and to enhance workforce in
relation to employee can work with effort. This is also able to provide financial and non financial
benefit.
Benefit for employer- This award activity boost employees and they give high
performance in the business activities. So, productivity of the company enhancers and help to
give high benefit and profit to the company. There is also no need to motivate each and every
employee. This also helps to motivate their employee to enhance their skill and talent which
gives both benefit to the employer and employee (Al-Asoufi, 2017).
Flexible work option- This is HRM activity which gives flexibility to work in their
workplace. In this, organization is able to offer elastic functions such like work according to shift
part time work, work from home and many more. This activity is able to assist in the
development of company and also enhances the work performance.
Benefit to employees- This gives the advantage to the employee to select their working
time as per their convenience. This is able to give each and every employee to work according to
situation and time. This allows employees to spent there better time with family.
Benefit for employers- This activity helps to give enthusiasm to the employee which
relates to better work environment. This provide positive energy in workforce and also enhance
the work performance of each and every employee and provides high productivity to the
organization. This also reduces the workload and can provide advantage to employer and there is
situation absent of employee (Ugaddan, 2017).
Evaluation of effectiveness of HRM practices for organizational profit and productivity
HRM includes the roles for managing manpower in organization along with desired skills
and different ability in relation to smooth working in organization. Tesco includes different type
of practices which can be carried out by HR department to manage people and allocating the
other suitable task which can give better productivity. Moreover, this also maintain sufficient
number of staff at the workplace with can facilitate continue operation for better productivity. In
relation to achieve high profit, Tesco have number of Human Resource Management practices on
which organization is working in respect to employee and employer that are discussed further.

HRM practices for employees
Promoting positive behaviour- This can described as practicing positive behaviour
among each other which is according to their performance individually. There is need to generate
mutual understanding which they can work in efficient manner. Human resource manager of
Tesco need to focus on policies this is able to create effective communication between customer
and staff. This can help in coordination and Corporation. In relation to increase the productivity
there is also need to reduce the employee turnover that can be increasing staff for working long
time (Raut, and et. al., 2017).
Developing employees- In every organization there is need for training, which should be
carried out for increase the skill and ability of every staff members, To considered as developing
activity, there is need to focus on development different activity which can help the employee to
get motivate and remain in the same company and to practice their work for longer time
duration. There is also need to increase the capability of the employee which can help to develop
new opportunity and for their bright career which is there in future. This can lead to to increase
the productivity and the profitability of an organization. Tesco has analyzed that HRM practices
needs development deploy which can help to satisfy employee against competitor.
Advantages- Promoting positive behaviour and developing employees can help to lead
better and effective communication and can provide high profit and productivity to Tesco.
Disadvantages- This needs high energy and more time to promoting and development
process which can effect the profit and profitability of Tesco.
HRM practices for employers
Motivating workers- Employee have the responsibility to manage the motivation level
between their staff members that can help to complete all the operational tasks according to time
along with desired quality. HRM process of motivating workers by appreciation rewards
providing certificates and other awards which can affect in order to motivate employees to give
their best at their workplace. In context to Tesco, HR manager need to manage such reward and
appreciation which can be on weakly basic that can provide motivation and support to
employees. This support and motivation impact positively and help in increasing the productivity
and profitability of the company (Jimenez-Maggiora, 2020).
Building a flexible workplace- For healthy and comfortable working environment, there
is need of effective HRM practices that can favourable for employer. This also includes the

criteria which is for making employees to understand and perform with interest. To provide
Quality of work and help in to increase the profit of organization.
Advantages- This can help to provide motivation and building flexibility in organization
can provide effectiveness in company and can positively impact the profit and productivity of
Tesco.
Disadvantages- It is time taking process and need more resources in promoting and can
have taking discipline on the line due to these practices that can effect the Tesco profit and
productivity.
This can help to lead better and effective HRM practices that can have better impact on
Tesco profit and productivity. This needs time and energy for better and effective development.
TASK 3
Importance of employee relation to influence HRM decision
Advantages of HRM practices
Reward set for motivation- This is the one which includes the hypothesis of Maslow
theory in which there are some needs which must be fulfilled. In consider to this, best HRM
practices which can be utilized by director of Tesco. In relation to achieve worker need and their
wants in an effective way. In relation to this, utilization of HRM practice need to look on the
basic need of the workers or employee which are discussed further (Annell, 2018).
Performance and prices- To motivate each and every employee, there is need to provide
different rewards such like prices which can be monetary or non monetary to enhance the
performance of the employee. This reward or prices should be distributed on according to
performance of each and every employee. This can help in to motivate their staff member
rewarding employee helps to motivate them and leads to to provide their best for the
organization.
Flexibility at work environment- There are different working hour to accomplish the
goals and objective of the organization. In context to Tesco, they are able to provide different
opportunity to their representatives. This can help the employee to achieve the assignment
correct time and also provide better working environment.

Identify the key element disease of employment legislation along with various impact upon
HRM decision-making
There are different employment legislation which refers to the process which consist
various rights of the employee which is at their workplace. This can help the organization to
perform better and in context to Tesco, each and every employee rules and regulation which
includes in the legislation are followed in better manner (Suwaryo, 2021).
Employment and labour laws- This is the law in which every employee who are there in
the organization have there some specific rights according to law. There are different basic rights
like proper working hour, hours of shift and many more. Tesco is an organization where all the
employment and labour laws are followed strictly. To follow the industrial relation this can help
the organization to achieve the goal in effective manner.
Equality law- According to this law each and every employee are equal and should not be
treated differently. In relation to payment, salary, incentives, compensation and others. There
should not be any discrimination about female or male worker. In this, there is each and every
employee need to have their equal opportunity to show their capability and skills at their
workplace. Tesco is following this equality laws in their work environment.
Discrimination act- According to this law any worker or employee should not be
discriminated due to having different culture background skin colour gender age and others. Due
to discrimination this motivates the employees which leads to affect the quality and performance
of the organization.
Working time derivatives 1998- As per this act, each and every organization have to
follow this law in which there are some certain hours of working for the employees. This power
can be used for the effective and productive manner when any worker are working more than
their certain hours then their company need to provide them over time or compensation to that
employee.
Employment Act 2008- According to this act, Tesco need to follow legal laws which is
that all the work which is to perform. Under this act needs to improve their performance at the
target market employee or worker should be higher on some certain conditions and terms that are
stated in this employment act.
Data protection 1998- In this act employees are given protection which is from getting
stolen of another worker and leads to Cyber crime. There is need to protect the work data of

organization. The organization need to protect the confidential data and should not be shared
with others.
In relation to this, Tesco manager need to follow this employment legislation laws for
better function of management and influence the decision making for better work environment
(Ritchie, 2018).
TASK 4
Application of HRM practices
Job description- Job description refers to a written narrative which is able to describe the
general task duties and responsibility of a person which is there according to the vacant job. It is
a broad written and general statement of a specific job which is based on findings of job analysis
which includes responsibility, person duties, scope and different working condition of job.
Job description
Looking for deserving candidate who posses skills and responsibilities for Marketing Manager in
the organization. In relation to this, we are looking for the right candidates. Eligible candidates
are requested to apply for this job. They can mail and contact us on provided email-id and
contact number respectively.
Organization: Tesco
Job Title: Marketing Manager
Marketing Manager responsibility-
 Should capable in successful coordination among firms and representatives.
 Should have proper information about marketing.
 Able to create high awareness.
Contact us on:
www.tescoplc.uk.co.in
[phone]
Person specification- Person specification refers to a profile of the qualification, personal
skill, ability and experience which is looking by the organization who is hiring or recruiting the
candidate.
Person specification

Particulars Necessary criteria Desirable
Personnel requirement  Able to manage different
function at same time.
 Play better role of
marketing manager.
 Can manage employees at
ground work.
 To help manager in
managing different task
related with marketing.
Educational Background  Graduation
 Post graduation from
Marketing specialization.
 Post graduation from
Marketing management.
Experience  Two years experience as
Marketing manager at any
firm.
 More than two years
experience in different
firm.
Skills  Good Communication
skills
 Time management
 Creativity
 Leadership
Offer letter- Offer letter refers to a document which is given to a candidate after the
selection for the required position in any organization. This letter clearly mention about the
designation, department and salary package along with other benefits that candidate is entitled to
(Lee, 2020).
Offer Letter
Organization Name Tesco Plc.
Job position Marketing Manager
Location UK
Roles & Responsibilities  Creating awareness about the brand and
different product which can improve the
sales of products.
 Find out different product and new market
where company can expand to increases
the business.