HRM Training Material Analysis: Dorchester Hotel's HR Practices

This report analyzes the HRM training material for the Dorchester Hotel, examining the HR practices and policies related to training and development. The Ritz Hotel, a five-star establishment, is used as a case study to illustrate the importance of effective training programs for new and existing employees. The HR manager's role in designing and implementing these programs is highlighted, including the selection of training materials, content construction, on-the-job and off-the-job training methods, and program assessment. The report emphasizes the significance of HR policies, training duration, and evaluation criteria in improving organizational productivity and employee performance. The report discusses the selection of information related to the program, constructing material content, on-the-job programs, implementation of programs, off-the-job programs, and assessment of programs.

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Issues in HRM

Duration: Training and development programme should be provided to
employees that covered a period of 8 months that attracts people and
maintain good performance.
Materials required in training and development: To providing the training
and development to employees there is required as:
Selecting information related to program: This is first study material
which is required in organisation in order to deliver best quality of
products and services. This material helps to understand the roles and
responsibilities of employees in relation to job that influences businesses.
In Ritz Hotel, managers should focuses on information and data that can
help to manage the performance.
Constructing material content: This means, managers are required to
make hand notes for their organisational practices and manage the
performance. While providing training and development programme to
employees there should be focuses on notes and content that can helps to
manage the business activities and maintain its profitability.
Training material for new HR Manager of Dorchester Hotel
on HR practice and policy of Training and development
Organisational overview: Hotel Ritz is five star hotel that find out needs and
wants of their customers and deliver them luxurious services so they can
increase their organisational profitability. This has capacity to deliver ample
number of customer services at one time so they feel good and maintain good
performance. In this organisation, HR manager is playing vital role who
analysis the needs of people and guest and provide quality of services. This
also provide training and development programme to their employees so all
activities and functions can be maintain efficiently. For providing training
and development to employees study material is prepared by management for
employees betterment and improving organisational performance that are as
defined:
Training and development are needed for all employees as new comer
and existing employees that helps to learn new things and increases
knowledge so activities scan be performed easily by accepting the
challenges. For this, HR manager is responsible to provide and arranges
training development programme for employees so they can perform their
activities effectively. The manager of Hotel Ritz are following some HR
policies and training programme that uses to improve organisational
productivity.
HR policy and practice: This is important for organisation to follow all
rules and regulation which are made by HR department for the betterment of
employees and organisation. If HR is following all legislations and providing
training to employees that cam help to perform well and increases business
growth. This also helps to increase the organisational capabilities (Thite, ed.,
2018).
By adopting training and development practices, Ritz Hotel is getting
benefits by teaching new skills, talent, addressing weakness and supplying
relevant products to customers so kind of products can be delivered to
customers.

Implementation of programs – This is another required material
which states that training and development programmes which are made by
HR manager, should be implement in Hotel Ritz that increases skills set and
knowledge level of employees by improving their knowledge and
experience. By implementing training programme management can maintain
good performance of their business and increases the number of customers
as they feel good.
On the job program: This is effective training programme which is
provided by HR manager to their employees. Herein, manager of Hotel
Ritz provide training to employees at the time of working in organisation
that helps to increase their knowledge and manpower in business entity.
Off the job program- This is another training programme which is
used by management of organisation. In this, potential candidates and
employees are getting training by simulations, visual conferencing etc.
they are not working anywhere.
Assessment of programs: training programme are needed to be
assess by reviewing questions, getting feedbacks and supporting
employees that can to maintain the good performance in competitive
environment. The managers of Hotel Ritz are assessing their working and
skills that helps to run entire business and increase the workings in
organisations.
Criteria for evaluation - It is crucial for the firm and its employee to
evaluate the usefulness of the training and development practice. Human
Resource Executive in Ritz Hotel evaluates the feasibility as per the HR
Manager's reaction, changing attitudes, knowledge and expertise. In
addition, changes in employee motivation are also considered when
assessing the practice.