Week 4 Knowledge Check: Training and Developing Employees - HRM

This assignment is a knowledge check quiz based on Chapter 7 of "Fundamentals of Human Resource Management, 5e (Dessler)", focusing on "Training and Developing Employees." The quiz assesses understanding of key concepts such as employee orientation, which provides new hires with foundational job information, and the role of immediate supervisors in initial orientation. It covers various training methods, including on-the-job training, apprenticeships, and vestibule training, and also delves into the ADDIE training process model. The quiz further explores modern orientation programs, which include topics like culture and values, and explores topics such as management development. The questions cover true/false statements and multiple-choice questions to evaluate the understanding of the students.

Wk 4 - Practice: Knowledge Check
Quiz Content
Choose the single best answer for each of the questions in the Week 4 Knowledge
Check.
Note: The question answers are randomized. complete knowledge checks
1.
Fundamentals of Human Resource Management, 5e (Dessler)
Ch. 7, "Training and Developing Employees"
2.
Question 1
1 Point
________ provides new employees with the basic background information required to
perform their jobs satisfactorily.
1.
employee orientation
2.
employee recruitment
3.
employee selection
4.
employee development
3.
Question 2
1 Point
Which of the following would perform the initial orientation in most firms?

1.
immediate supervisor
2.
mid-level manager
3.
administrative assistant
4.
HR specialist
4.
Question 3
1 Point
Which of the following is NOT one of the primary purposes of employee orientation?
1.
The employee should begin the process of learning the firm's preferences.
2.
The employee should have a clear understanding of what is expected.
3.
The employee should become skilled with the firm's software.
4.
The employee should understand the organization in a broad sense.
5.
Question 4
1 Point
What is an alternative term for employee orientation?

1.
onboarding
2.
acculturation
3.
recruiting
4.
development
6.
Question 5
1 Point
Unlike traditional orientation programs, which topic is included in many modern
orientation programs?
1.
culture and values
2.
organizational charts
3.
personnel policies
4.
health benefits
7.
Question 6
1 Point

Orientation refers to the methods used to give new or present employees the skills they
need to perform their jobs.
1. True
2. False
8.
Question 7
1 Point
Hiring highly skilled employees with great potential eliminates the need to provide
orientation and training.
1. True
2. False
9.
Question 8
1 Point
Which of the following terms refers to the methods used to give new or present
employees the skills they need to perform their jobs?
1.
orientation
2.
development
3.
training
4.
appraisal
10.
Question 9
1 Point

In the ADDIE training process model, which of the following occurs immediately after a
needs analysis has been conducted?
1.
training a targeted employee group
2.
designing the overall training program
3.
presenting the program to a test audience
4.
assessing the program's successes or failures
11.
Question 10
1 Point
What is the final step in the ADDIE training process model?
1.
conducting a performance and needs analysis
2.
training the targeted group of employees
3.
evaluating the program's successes or failures
4.
presenting the program to a small test audience
12.
Question 11

1 Point
________ means having a person learn a job by actually doing it.
1.
on-the-job training
2.
simulated learning
3.
behavior modeling
4.
social learning
13.
Question 12
1 Point
On-the-job training can be accomplished through the use of all of the following
techniques EXCEPT ________.
1.
observation
2.
role playing
3.
coaching
4.
job rotation
14.

Question 13
1 Point
A structured process by which people become skilled workers through a combination of
classroom instruction and on-the-job training is called ________.
1.
job instruction training
2.
understudy training
3.
apprenticeship training
4.
programmed learning
15.
Question 14
1 Point
________ is a method in which trainees learn on actual or simulated equipment but are
trained away from the job.
1.
job instruction training
2.
cubicle training
3.
apprenticeship training
4.
vestibule training
16.

Question 15
1 Point
Which of the following allows people in one location to communicate live with people in
another location?
1.
virtual reality games
2.
videoconferencing
3.
learning portals
4.
computer-based training
17.
Question 16
1 Point
________ allows trainees to use a computer-based system to interactively increase their
knowledge and skills.
1.
videoconferencing
2.
computer-based training
3.
telelearning
4.
point-to-point training
18.

Question 17
1 Point
Which of the following is a section of an employer's website that offers employees
online access to training courses?
1.
learning portal
2.
videoconference
3.
virtual classroom
4.
vestibule
19.
Question 18
1 Point
Which of the following is a managerial on-the-job training method that involves
educating, instructing, and training subordinates?
1.
simulating
2.
behavior modeling
3.
coaching
4.
role playing
20.

Question 19
1 Point
Any attempt to improve managerial performance by imparting knowledge, changing
attitudes, or increasing skills is called ________.
1.
management development
2.
management by objectives
3.
on-the-job training
4.
performance improvement programs
21.
Question 20
1 Point
Management development is a special approach to organizational change in which the
employees themselves formulate the change that is required and implement it.
1. True
2. False