Service Industry HRM: Training Needs and Roles at Hilton Stratford

This report provides an analysis of Human Resource Management within the context of the service industry, specifically focusing on Hilton Hotel Stratford. It examines the differences between training and development, various types of training programs, and the benefits and effectiveness of training initiatives. The report also discusses the roles and needs of training in developing employee morals, values, and reducing workplace errors. Ultimately, the report concludes that HRM plays a crucial role in managing various organizational activities, including planning, recruiting, and maintaining employee relations, which are vital for the success of the company.