Human Resource Management Report: Tesco HRM - Unit 3

This report provides a comprehensive overview of Human Resource Management (HRM) principles and practices, with a specific focus on their application within Tesco. The report begins with an introduction to HRM, defining its core functions and activities, and explores the 'Best Fit' approach versu...Read More

UNIT — 3
HUMAN RESOURCE
MANAGMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO1 .................................................................................................................................................3
Job analysis, job descriptions, personal specifications and competency frameworks. ..............6
LO2..................................................................................................................................................7
LO3..................................................................................................................................................9
LO4................................................................................................................................................11
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Human resource management is a process in which the organization have a team who managed
the human resource of the organizations and also help the organization in managing the resources
to the best and make a working environment. Tesco is one of the largest retailers in the UK
market and they are having the majority of retail market share in UK (John and Taylor, 2016).
Tesco deals in all type of retail product and services and providing one of the best quality
product and services to the customer. The report will explain the importance of human resource
management and the purpose of human resource functions. further the report will explain the
benefits and practices which help and increasing the employee relation.
LO1
Definitions of HRM.
HRM is the process in which the human resource of the organization maintains the management
of human resource in the organization and it is one of the main factors in the organization and
Tesco is always focused in providing the best HRM in the organization as the HRM helps in
finding the overall objective and goals by providing the best of human resources.
Functions and activities of H.R.M
The major function of the Human Resource management are to provide the best of human
resources in the organization. Here are some human resource functions as follows: -
 Human resource planning
 Recruitment and selection
 Performance management
 Learning and development
 Career planning
 Function evaluation
 Rewards
 Industrial relation
 Health and safety
 Personal well-being
 Admin responsibility
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The ‘Best Fit’ approach vs ‘Best Practice’.
Best practices refer to the process of making the practices to find the ultimately result in the
better performance in organization which the Tesco want to apply in all the department and case
to improve performance. Best fit refers to the process in which the organization and the HRM are
more flexible into taking the action in the account of the firm, product, team etc (Tang and et.al.,
2018).
The hard and soft models of HRM.
Hard and soft HRM refer to the process of HR in taking the management of Human resource,
which include the different approaches towards employee. Hard focus in traditional business
outlook and soft look to a progressive outlook.
Hard HRM :
The focus of the hard HRM is to identify the work and operations needs to recruit and manage
the staffing by hiring or making redundant. The features of the Hard HRM include. Lower
wages, little no empowerment of employee and the transparency of business.
Soft HRM :
This approach treat the employees as essential part and give a great respect to the employee as
they are very crucial for the organization. It includes the focusing of long term planning for the
workforce and business. It also includes the employee empowerment in the business.
Types of labour market
The internal labour market refers to the process of managing the Human resource within the
organization and Tesco focus more into the internal labour management in which the company
provides the promotion and bonus to the employee to retain them for longer period.
Analysing stability and retention.
It is very important for the organization to manage the stability of the employee who are working
for the organization and giving all their efforts in making the business grow. The retention is the
process which HR focus more so that they can help the organization in retaining the best of
employee for a longer period.
The impact of legal and regulatory frameworks
The Maternity Benefit Act, 1961
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The Maternity benefit Act provides the benefits to the pregnant women's in the workplace
and it is important for the organization and HR to focus on this department so that they give the
exact requirement which need to be given under such situations.
The Payment and Wages Act, 1936
The Payment and Wages Act is made to make an equality in the organization, the
government have made policies in which a minimum amount is fixed which the organization
need to provide to their employee.
The impact that advances in technology have had upon improving the efficiency of HR
practices.
Social media platform
The use of social media platform is important in today market and HR need to utilize it in
development of their process in recruitments and promoting the opportunities they are offering to
the applicants.
HR information Software
The information software help them in creating a collected data which also help them in further
works and also create a data storage in solving the work faster and in need can used for
information.
Sources of recruitment.
Recruitment: - It is the process in which the human resource of the organization recruits new
employees in the organization and make the best of human resource for the Tesco to increase the
profitability and working of the organization (Yusoff and et.al.,2020).
Internal Recruitment: -
 Present employees
 Employee referrals
 Former employees
 Previous applicants
External Recruitment: -
 Employment exchange
 Advertisement
 Employment agencies
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 Professional association
 Campus recruitment
 Deputation
 Word of mouth
 Raiding
Job analysis, job descriptions, personal specifications and competency frameworks.
Job Analysis: - It is a process of collecting information and data of job qualities and
qualification which are required for it.
Job Description
Position : Sales Executive
Reporting : Sales Manager
Position summary: You are required to increase the total sales and look for different option in
increase of business sale
Job responsibilities :
The person will be responsible for attendant the sales visits.
Hold up proper sales target.
Attending meetings and league on behalf of the organization.
Achieving sales mark.
Salary : Best in the industry
Personal specifications.
 Proficiency English
 MS office knowledge-based
 Passion for sales
 High School Degree
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Selection: It is the process in which the human resource of the organization selects the choose
employee and the recruited employee for the job position. It is one of the most important part of
the human resource management process as it contain a lot of practice in the process and need
the best of the talent in the organization to maintain the best of employee.
Methods of selection
 Preliminary Screening is one of most prominent way while doing the selection process.
 Interview is the process in which the top management take the interview of the recruit people
and ask the specific details about the position the employee is being recruit.
 In-Person Interview
 Cultural fit selection is the selection which include the best employee selection who can work
in all the situation of the company and understand the criticality of work.
LO2
Learning, development and training
Development: Development refers to the process in which the human resource of tessco provide
the trainings to develop the employees and make different activities in the organizations to
improve the performance by developing their skills and knowledge.
Development into the skills and increasing the growth into learning new things gave a
development into personal and professional development throug skills and knowledge.
Training: Training refers to the process in which the human resource management of the
organisations provide training to the employees so that they can perform better and improved
skills for the position they are hired in the organization. Disco always focus in providing the best
of training program so that the performance of the employees always helps the organization and
improvement (Boon, Den Hartog and Lepak, 2019).
Types of training & evaluation of training.
 Quality training in which they focus in developing the quality of the people.
 Skills training to improve the overall skills which are required at workplace
 Team training to increase the team skills in the position.
Job and workplace design
Job and workplace design are one of the major factors of human resource management in the
organization’s an they always provide the best to their employees for the job they are recruited
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and it is very important for the human research to improve the workplace design so that
management and employees who are working for the organizations always stay motivated
towards the work.
Handy's motivation theory
As a business owner and the manager in the organization, it is very important for the
organizations to keep their employees motivated cause the motivated employees always perform
better and work hard for their job. it is very important to have the best employees and the
motivated employees cause the motivated employees are always focused towards their job
position and work and they always try to improve their performance which help the organization
in achieving the business objectives and goal (Mondy and Martocchio, 2016).
Handy’s motivation theory is the Theory of motivations which help to motivate the employees
who are working in Tesco so that Tesco can utilize their employees in better ways and Make
them motivated towards their work which help in improvement of performance. the theory is
bases on three major factors which are needs, expectation and results.
Needs: The theory of motivation explains the importance of need for the survival and also for
different purpose which help employees understanding the importance of job and job positions
they are offered by the organizations. needs always help in motivating people as every employee
want to achieve everything in their personal and professional growth and for that they need to
work hard.
Expectations: expectations referred to those expectations of the employee which they want to
achieve in their life while doing the job for the organizations and desk always provide the
employees for all the things they’re expecting and it is very important for the organizations to
understand and make the employees motivates toward their expectations so that they perform
better and help the organizations in improving the performance. Expectations our the rewards
switch up employee expect from the organisations after doing hard work.
Results: results are the overall results which the employees look and get after their input. It is
the results of the input of the organisations which. The employees get as an output. The
expectations of a reward is the expectations of the employees and the result is to get there reward
received and promised to value the reward is one of the results for Tesco.
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Types of flexibility: numerical and functional flexibility.
Numerical: it is the process in which the organization adjusrt the qwuantity of labour to meet the
fluctuation demand in office.
Functional: it refers to the process in which the employee working in a team can vary the task
with the boundaries of working.
Performance and rewards
Performance management and rewards are the human resource management practices which
human resource needs to perform. It is very important for the human research to maintain the
performance management in the organisations and also acknowledge the people who are working
hard for the organisations with providing them bonus and rewards so that those who seek
working hard gets rewarded and it will also motivate other employees to work hard for the
organizations to get the rewards.
LO3
Employee relations:
Employee relation refer to the process in which the human resource of the organization try to
maintain the best of relation with their employee as employee are the front warrior for the
organization and they are always working hard for the Tesco. Tesco always try to improve the
human relation and employee relation with their employee as they understand the important of
the employee relation and its very important so that they can retain and have a great bond in the
organization and always positive towards the work (Kianto, Sáenz and Aramburu, 2017).
Strategies for building and improving employee relations
There are a lot of ways in which the Tesco is trying hard to improve their employee relation and
build a good relation. Here are some of the ways which the company is following: -
1. One of the best ways to improve the relation with the employee’s ids to communicate a
lot to the employee and understand the best version of the employee is that they feel free
to communicate and tell the issues they are facing. Tesco always try to communicate
more with their employee so that the employee relation can get developed.
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2. It is very important for the organization to make the employee feel valued. The Tesco is
focusing and HRM of the Tesco is always try to motivate and value their employee which
help the employee relation get developed.
3. Inspire and rewards the employee for there work which is helping the organization get
developed. It is one of the most important ways to create a good bond with the employee
and improve their relation with the employee relation.
Employee relations and the law:
The purpose of employment law. : - the major function and the necessity of the employment
laws are because it is very important for the organization to follow all the employment laws
which are made by the government and they need to maintain the best of the laws and policies so
that they can work with better quality and no issues in the workplace. The purpose of law is to
maintain the quality working and following the law guideline to the best ways. Tesco always
follow all the laws and guideline of the industry and the laws which are made by the government
into the industry and country so that the Tesco can work better and have a safe working in the
organization without any conflict towards the work.
Key legal issues and constraints
Equality: - It is one of the acts in the laws which the company needs to follow because it is very
important for the organization and for Tesco to provide the best of equality in the organization
workplace so that every employee feel equal. It is very important and it also help the
organization as the employee feel motivated when they feel equal.
Data protection: - Data protection act is important because it help in making an act in the
workplace which shows that no one can misuse the data and the privacy of the organization and
it is beyond the law and could make a legal action against the culprit (Michael, 2019).
Health and safety: - health and safety law are to maintain by the Tesco so that there are no
consequences happen at the work place. It is very important for the organization to provide the
best health and safety guidelines to the employee and it is very essential for every person to
reach the maximum health and safety things in the workplace.
Employment contract: - employment contract is very essential and is one of the proof to the
employee and for the organization as well that the contract provide all the details and the
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responsibilities they are offering and the employee have the right to accept and need to provide
the contract.
LO4
Job specifications Sales executive
 Qualification
High school degree and past working experience letter
 Experience
The representative need to have a 2 year experience
 Training
Past training certificate if have any.
 Skills
MS office and IT skills. It also need to have good communication skills to increase sales.
Recruitment and selection practices: -
Recruitment and selection practices are those in which the human resource management follow
all the processes which are included in the recruitment and selection process and it is very
important for the human resource management to follow all the guidelines of the recruitment and
selection process so that they can hire and select the best employees for the job position in the
job offered by the Tesco (Guest, 2017).
Impact of technology
Technology is one of the modern ways of living and it is very important for the organizations to
utilized technology in recruitment and selection process. technologies are made and the
innovations are made to help the people in understanding the work and handle the workload with
more ease in working.
The use of technologies are very helpful and in recruitment and selection the online resources are
working very hard and technologies provide a digital platform and social networking so that the
organizations in Tesco can promote dyring process and also make people aware about the job
positions and role which are vacant in the organizations so that the candidates can apply on the
online portals and the platforms of the organizations and can improve the recruitment and
selection process (Delery and Roumpi, 2017).
Designing in placing job advertisement
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It is one of the processes of human resource management to design and place the job
advertisement on the online and social platform so that it can reach to the maximum number of
audience and also allow them to apply online for this vacancy. it is one of the best ways to
increase the efficiency of working of human resource management and it also provide more of
the skill than knowledge candidates for the job.
Job offer letter:-
Offer letter
XYZ
UK
Date :18/01/2021
MR ABC
55, Cherry Street
UK
Dear Sir
XYZ is pleased to inform you that with mention to your interview on 01/02/2021, you have
selected for the job position of sales executive. The roles and responsibilities are:
Attending the sales visits.
Maintaining proper sales records.
Attending meetings and conference on behalf of the company.
Achieving sales target.
Your joining date is confirmed at 29/02/2021, as per the following terms and conditions
1. You are entitled to a CTC of £35 per month payable.
2. You agree completely to the terms and condition of appointment at XYZ.
Looking forward to seeing you at the office on 29/02/2021.
Job offer letter is the offer letter which is given to the selected candidates after the process of
recruiting and selection. The offer letter provided all the data and the information’s which are
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mandatory for the organizations in employ to know. It is very important for the organizations to
provide the job offer letter which is one of the proofs to the candidate that he’s hired and have
security and safety at the workplace. the candidate has to sign and accept the job offer and after
the acceptance of the job offer the candidate is the permanent employer of the organizations and
every detail of the organizations which employer needs is into the job offer letter.
Explain complete process
After the acceptance of the job offer letter it is the responsibilities of the organizations to explain
every single process which is important for the candidate to know while working in the
organization and Tesco provides the best human resource to explain about the roles and
responsibilities of the employees (Macke and Genari, 2019).
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CONCLUSION
The report concluded that it is very important to have the best human resource management in
the organization so that the organization can achieve maximum objectives and goals. human
resource helped Tesco in hiring the best candidates for the job position and role and they’re
helping the organization in improving the work. The report further concluded that it is very
important to have the employer relation and Tesco are providing a lot of strategies and ways to
improve the employee relations in the organization as employee relation help the employees to
get motivated towards the organization.
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REFERENCES
Books and Journals
Boon, C., Den Hartog, D.N. and Lepak, D.P., 2019. A systematic review of human resource
management systems and their measurement. Journal of
management, 45(6), pp.2498-2537.
Delery, J.E. and Roumpi, D., 2017. Strategic human resource management, human capital and
competitive advantage: is the field going in circles?. Human Resource
Management Journal, 27(1), pp.1-21.
Guest, D.E., 2017. Human resource management and employee well‐being: Towards a new
analytic framework. Human resource management journal, 27(1), pp.22-38.
John, R. and Taylor, B., 2016. Human resource management.
Kianto, A., Sáenz, J. and Aramburu, N., 2017. Knowledge-based human resource management
practices, intellectual capital and innovation. Journal of Business
Research, 81, pp.11-20.
Macke, J. and Genari, D., 2019. Systematic literature review on sustainable human resource
management. Journal of cleaner production, 208, pp.806-815.
Michael, A., 2019. A handbook of human resource management practice.
Mondy, R.W. and Martocchio, J.J., 2016. Human resource management. Pearson.
Tang and et.al., 2018. Green human resource management practices: scale development and
validity. Asia Pacific Journal of Human Resources, 56(1), pp.31-55.
Yusoff and et.al.,2020. Linking green human resource management practices to environmental
performance in hotel industry. Global Business Review, 21(3), pp.663-680.
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