HRM Report: Analysis of HRM Practices at Chocolate Presence

This report provides a comprehensive analysis of Human Resource Management (HRM) practices, focusing on the case study of Chocolate Presence, a chocolate manufacturing company based in North Yorkshire. The report delves into various aspects of HRM, starting with the purpose and functions of HRM in workforce planning, recruitment, and selection processes, including internal and external recruitment strategies, and selection methods. It then explores the benefits of HRM practices for both employees and employers, such as training and development programs, compensation, and employee security. Furthermore, the report assesses the effectiveness of different HRM practices in terms of raising organizational profit and productivity, examines the value of employee relations in influencing HRM decision-making, and determines the elements of employment law and their impact on HRM decisions. Finally, the report illustrates the application of HRM practices in a work-related context using specific examples from Chocolate Presence, providing a practical understanding of HRM in action.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Purpose and function of HRM for workforce planning and recognising in an organisation. 3
P2 Recruitment and selection is explain with the strength and weakness:.............................4
TASK 2............................................................................................................................................6
P3 Benefits of HRM practices related to employees and employer.......................................6
TASK 2...........................................................................................................................................8
P4 Assess the effectiveness of different HRM practices in terms of raising organisational
profit and productivity ...........................................................................................................8
TASK 3 ........................................................................................................................................9
P5 Study the value of employee relations in respect to influencing HRM decision making 9
P6 Determine the elements of employment lawmaking and the impact on HRM decision
making..................................................................................................................................10
TASK 4 ......................................................................................................................................11
P7 Illustrate the application of HRM Practices in a work related context using specific
examples .............................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human research management is a strategic approach. Employee management in an
organisation is also a part of Human resource management. Training and development, hiring of
new candidate, employee motivation and many other things related to the employees are involved
in human resource management. Through the HRM an organisation can maximise the
performance of their employees. This helps in the development of an organisation. In this report
Chocolate Presence has presented the different types of chocolates that been made according to
the demand and desire of the customer. This organisation is based in north Yorkshire. Chocolate
presence organisation provide services related to chocolate based greeting cards. These type of
chocolate products are been provided in different product and services across UK. This
organisation has many different sectors like production, finance and marketing team and
packaging and distribution. They present their product with high quality.
TASK 1
P1 Purpose and function of HRM for workforce planning and recognising in an organisation
HRM is the essential all the business which helps to take the decision making. It is
designed to maximization of employee’s performance because it is directly related with the goal
of an organisation. Effective human resource management also increase the competition in the
market. Main purpose of human resource management is managing the requirements of the
employees of organisation. The purpose of human resource management is described as.
Compensation: This is designed to analyse and change the payment scenario of
organisation structure. Chocolate presence company are focus on the payment of employees. HR
manager of the organisation provide information to the employees related to pay. All kind of low
like local low and state low related to the compensation also apply in the organisation.
Staffing need: It is the main responsibility of human resource department to hire right
candidate for the particular job profile (Schermerhorn and et. al. 2014). They also analysis that
the skills of the employee are suitable for the job profile. HR department also can terminate those
employees who are not working according to the rules and regulation of organisation which are
related to the government. Transfer and promotion activities are also included in this. It is basic
responsibility of the human resource management to fulfil the requirements of the organisation

Benefits: Every organisation provide many basic benefit for the employees like health
insurance, retirement plans, conservancy benefit. Some benefit is provided according to the
performance of the employees like promotional benefit, performance awards etc.
Low Compliance: There are many organisation which are focused on the safety of
employees. Chocolate Presence provide many facilities related to the safety and provide a safe
workplace for employees. They update their rules according to the demand of employees.
Performance Appraisal : This is a process to evaluate the performance of their
employees. This process is depending on HR department. Promotion, termination of employees
is basic responsibility of organisation.
Functions of human resource management
There are two type of function of human resource Management and the brief description
of these functions are as following.
Managerial function : It is the basic function of human resource management.
Managerial function is depending on the planning, organizing, directing, controlling and staffing.
Planning is the first step because whole process depends on the effective planning. Staffing is
related to the recruitment and selection of the employees. Direction is related to give instruction
for the employee for there work and controlling is control the workforce.
Operative function: This function focus on the growth of the employees. There are some
steps which is followed by the HR like procurement, development, compensation, maintenance,
motivation and integration. These factors affect the employees as well as organisation in a
positive manner. HR of Chocolate Presence organisation are also focused on these things.
Development of employees is necessary for the development of employees. Managers of
Chocolate Presence, motivate there employees to do work with good performance. It is n
necessary to maintain the requirements of employees. These factors are important for achieving
the goal of an organisation as well as employees.
P2 Recruitment and selection is explain with the strength and weakness:
Recruitment and selection is a process which play an important role in human resource
management (Alfes and et. al. 2013). In this recruitment process they choose some candidate for
a perticular job according to there qualification and skills . Pronation, appraisals and transfer all
are done by the same department. HR manager of Chocolate Presence is provide workforce for
organization wit the help of these process.

Recruitment and selection process of Chocolate Presence organisation.
The recruitment and selection process of Chocolate Presence organisation is very
different form others. They hire candidate according to the skills of the employees. They uses
both kind of requirements process internal and external. These both process are important and
successfully. Bothy are totally different and effective.
Internal Recruitment : It is an important process of recruitment. Mostly job requirement
is fulfil in the organisation with the help of this process. Recruit employees within the
organisation means internal recruitment (Budhwar and Debrah 2013). Through references,
promotion they hair candidate. In this process HR manger of Chocolate Presence found some
strength and weakness and those are as following.
Strength internal recruitment is the way to motivate other employee of the organisation. It
is less time consuming process and Build a strong relationship with workforce, Internal
recruitment is the quick way of recrimination. Organisation already aware with the strength and
weakness of employees. Drawbacks are Less opportunity for outsiders candidate, Conflict
increase by this process of recruitment between present employees and hire candidate and New
ideas of new candidates can not introduced in organisation.
External recruitment : It is a process hiring new candidate from the outside of the
organisation (Chelladurai and Kerwin 2017 ).it is the only way to hire new candidate with new
ideas. From the recruitment agencies, collage placement all these recruitment is done. This
process is beneficial for the organisation which help to increases the growth. An organisation
provide a budget to hire candidate for the organisation. There are some strength and weakness of
this process and those are as following.
Strength and weakness of Chocolate Presence organisation new candidate hire with new
ideas. It is also beneficial for the HR, they have a lot of option to select the best one. They recruit
a candidate according to the demand of the job profile. Weakness are it is a expensive process to
hire a candidate with this process. A lot of time consumed in this process.
Methods of selection in Chocolate Presence
This organisation Chocolate Presence follow a effective process of hiring. They are not
select a candidate according to CV. Main focus of this organisation on skills of a candidate. They
follow there own methods (Huselid and Becker 2011 ). It is a five step processes which help to

select a best candidate for a particular job profile. Selection process of Chocolate Presence are as
following.
Register interest: This is the first step of selection process. In this interested candidate
fill job application form. They should follow there basic detail, job interest, skills and
qualification. Through this process they conducting interview of those who are capable for the
job.
Business insight stage I : This is the second step of recruitment. In this they create a
situation for the candidate related to the problem of Chocolate Presence organisation. Ask that
candidate what you do in this situation. They expect a attractive and different answer as a
solution.
Business insight stage II : They ask question with the candidate related to the project
offer t6he Chocolate Presence organisation. Through this step they can read your skills and
presence of mind which is necessary for the organisation growth.
Business meeting : After selecting in above stages, a candidate comes on this stage. It is
the final stage of this process. It is a long process.
Offer and feedback : In this process. Chocolate Presence organisation provide offer
latte of the selected candidate (López-Nicolás and Meroño-Cerdán,2011). All information
provide them related to the rules of the organisation. If anyone is not selected then Chocolate
Presence organisation provide feedback to them related to0 develop there skills.
Strength of this process is feedback provided for not selected candidates, Shortlist the candidate
according to the job application from not by the CV. Lack points are this process consume a lot
of time,Too much expensive process.
TASK 2
P3 Benefits of HRM practices related to employees and employer
The HRM practices plan an important role for the human resource department. In this
they are focusing on the daily activities and on the strategies of HR (López-Nicolás and Meroño-
Cerdán, 2011 ).those resource practices are best through which employee are satisfied. There are
some HRM practices and those are like recruitment and selection, training and development,
compensation and work life balance. Brief explanation of those activities are as following.

Recruitment and selection : Chocolate Presence organisation follow five step selection
processes. Which is totally different from other organisations ( Marchington and et. al. 2016).
During recruitment and selection process HR manager of Chocolate Presence organisation
focusing on the skills and ability of the candidate. This process is depends on many business
scenarios. From this way of HR manager select best employee for there organisation. Through
the hiring of best candidate they can achieve there organisation al goal. For example chocolate
presence company is lacking in the skilled employees in their organisation so they should adopt
this strategies to make a effective production area. This process of recruitment and selection is
too much costly but it also provide best candidates for the employees.
Training and development programs : In Chocolate Presence organisation, effective
training is provided for selected employees to develop there skills (Messersmith and et. al.
2011 ).They also focus on the performance of the employees which directed related to the growth
of the organisation. Chocolate Presence organisation provided special training like healthy and
safety training, coach training, employee employment programme etc. Chocolate Presence
organisation also conduct many motivational programme for there employees which effect the
performance in positive manner. For example this company is lacking behind training sessions to
its employees so that better output is not able come out properly. So the training development
videos sessions to be should to their workers for effective work plan. Through motivational
programme they increase he productivity of the organisation. It also develop motivation in
employees.
Providing security to the employees : It is a important practices of human resource
management to provide security for the employee of organisation. Healthy and security is an
important factor for employees as well as their family. Employment security is important for the
organisation through this they can retain people.
Performance based compensation : This is also a important practise of human resource
management to compensate there employees accounting to there performance. It encourage the
confidence of the employees. Chocolate Presence organisation also provided rewards for the
employees according to the contribution of them. This is designed for those employees who add
more value in your organisation.
Benefit to employees and employers which discussed below :-
Benefits to employees Benefits to employers

Through the training and development
programs, employees can develop there skills
which help them in the competitive market.
Through providing motivation programme for
employees, Chocolate Presence organisation
can in increase there performance as well as
confidence.
HRM practices which is uses by Chocolate
Presence organisation is create healthy
environment of the organisation. It is important
for workforce.
Employer also can develop there skills by
training and development program.
Recruitment and selection helps to achieve the
target.
They retain a employee with the help of HRM
practices.
TASK 2
P4 Assess the effectiveness of different HRM practices in terms of raising organisational profit
and productivity
Human resource management is the essential part of the organisation which aid company
to achieve its targets and goals (Sheehan 2014). Leading the team is not an easy task because
sometimes due to misguiding the team will lead the employees to wrong directions help the team
members in a such a way that leads to the right path in a appropriate manner. The growth of the
company depends on the employees participation and determination towards the work. To
determine human resources practises some of the benefits and ideas are been disused. In context
to HR team of the Chocolate presence aid to increase their profitability and productivity to
enhance the performance of the employees . Some of the HR practises which are used by the
Chocolate presence to make higher productivity which are as follow:-
Manpower planning: This is a process which is used by the HR department to promote
the employees performance. The work of the employees should be determine in an effective and
efficient way. The targets of the employees are been analysed in a such a way that they are been
rewarded according to their performance. This method is only used to make certain strategies
which can help the employees. The employees of the chocolate presence, provide the continues

evaluation for the employees for the achieving the personal goals. For this way which aid to
develop the skills and talents of the company. The company should focus on the resources and
their allocation which aid to improve the work.
Performance management system: The system by the HR of the organisation to
evaluate the performance of the employees. The HR of chocolate presence has aligned the vision
and mission and goals of the company which help to make certain strategies to over come the
problem. The performance skill is the important factor which aid to use the employees in training
and learning sessions which help to enhance there growth. Proper development facility is given
to the employees to improve their growth and mission. Every organisation follow certain system
which aid to the growth system. The management team should adopt the strategies which help
the employees to improve their skills and talents in a effective manner. For example this
company is not able to perform well in the market field due to employees not performing in the
organisation so the management team should focus on the performance of workers in day to day
baises so that they can be motivated and can improve their lacking part of their work.
After all these HRM practises it can be analysed that the company should adopt the
performance management system which aid to increase the productivity and efficiency of the
business growth. The main purpose of the company should for the development of the employees
and making the healthy environment which helps to achieve the targets and goals of the
individual in the company. In context to chocolate presence the performance should be analysed
of the employees for the effective growth and productivity.
TASK 3
P5 Study the value of employee relations in respect to influencing HRM decision making
Employees relation means the bond among the employees of the company (Storey 2014).
Environment circumstances need to analysed proper because employees should feel safe in the
working hour even more then that employees have to work in healthy atmosphere. Employees
relation affect the decision making because decisions are been taken on behalf of the customer
growth service. A health relation is created between employees and employers by working in a
effective manner. When organisation uses this approach to create a positive approach among the
employees. Employees should be feel more engaged in the company then only the work can be
done in a systematic manner. More over the employees getting new ideas and innovation which

help to achieve the growth in the organisation. Microsoft its is a big brand and even helps in the
growth industry, while it provide the benefits and rewards to its employees, Its main am is to
change the world. For example due to unhealthy environment in Microsoft which created
conflicts between the management and the workers so they should focus on the relationship
between employees and employers. The HRM decision of the company is affected the employees
relation in the following ways:-
Benefits to both the employees and organisation of Microsoft
Microsoft company is providing the health care facility to its employees so that they can work
effectively in a proper manner, even the company is providing the physical therapy service at
Living Well health Care Centre (Unger and et. al. 2011). Employees of the Microsoft is
providing the 24 Hour Nurse help line service to its employees, through which employees can be
feel safe in the working environment. Microsoft company is organising the Cares Employees
Assistance Program support to the family and counselling and education to the child and also it
aid the worker to work in a peaceful environment.
Advance professionals are selected in the organisation by which helps to develop the
company planning and aid to maintain the goodwill in the market. This can be the biggest benefit
to the organisation. Although through this employees relation can maintained with the
organisation. Motivations speakers are been called to encourage the employees and even aid to
increase the productivity level. Employees engagement, is a method which aid to improve the
employees feelings towards the company and the attachment to the organisation, even the roles
and duties and culture of the employees which aid to tactics employees and boost for well being
will the company in overall. Employees engagement summit improves in the modern world work
place. In this many leaders experiences are been shared for the development of the organisation
and also for the employees, communication is the essential part of this management which can
transform the organisation. Aid to empower more individual towards their goal, Microsoft
motivates its workers by coordinating with Mayo Eltons motivation theory.
Employees and manger communicate in an effective manner to complete the objective of
the organisation, grouping work, more involvement of employees to hence their skill and develop
there work process. The work has to be divided according to the capabilities and abilities. The
Microsoft company is working hard to establish the relation between the employees. Employees
are the asset to the company so it is necessary to be evaluate the work in effective manner. The

goals are been analysed properly which helps the manger to work according to the process of the
organisation. Some times the targets are been divided according to their capabilities. Employees
relation affect the HRM decision making because management need take the proper evaluation
for more productivity.
P6 Determine the elements of employment lawmaking and the impact on HRM decision making
All the laws are been formed to according to the workplace for the betterment of the
employees and organisation. By following these legislation, Microsoft can issue any kind of loss
due to legal actions. Some of the common laws which affects the HRM decisions which are has
follow:-
Occupational Health and Safety Act, 1970: In this Law it has been noted that in the
working hour the worker should be safe and health. So the management team should provide
healthy environment which should be done in an effective way. Microsoft company understood
this act and even they are providing the employment safety act to their employees in company.
For example now days every organisation is focusing on the health and safety of employees, and
they providing a healthy atmosphere in their work place which is increasing the performance of
worker.
Fair Labour Standards Act, 1938: This was forced in 1938 which is made for the fair
remuneration to the equal employees, it can be male or female but equal fair rate should be given
to the employees in the organisation. The work payment should be given to the employees
because it is necessary for the employees. Microsoft company knows the importance of this law
which is used for the development of the employees (Welch and et. al., 2011)
The Equal Pay Act, 1970: This act was made for equal fair charge which should be
given the employees. Discrimination between men and women should be avoided in the
organisation because the skills and talents are to be noted by the management not the gender.
Equal position should be given to the male and female. In Microsoft company is adopted this law
also implemented in the organisation because through this females and males are been equally
treated in the company.
As per above mentioned laws which is necessary to be there in the organisation for better
growth and productivity. Microsoft company the management team need to be there for better
result which also affect the HR decision making, the company main goal is earn profit moreover
it is been the important task to make the employee satisfy and making the employees feel healthy

environment. Decisions are been taken for benefit of the employees and also plans are been
made for the growth. More then that manger ensure the staff is been provided all the rights, all
decisions which are taken by the top management according to government rules and regulation.
TASK 4
P7 Illustrate the application of HRM Practices in a work related context using specific examples
The human resources helps the management to organise the work to find appropriate
growth in the organisation(Effectiveness of HRM practices 2018). HR practises are need to be
followed in the company due which the employees are to be taken into consideration. The
company which need to improve the performance of the employees in overall profitability.
Microsoft aligns the vision and mission and objective of the company with HR strategies for
improving the employees efficiency. The employees of the company give proper training,
guidance to the employees and also for manager.
Job Description : It is an informative paper which includes task, roles, responsibility of
an individual according to the qualification and applying it in a systematic way. Job listing in the
organisation which symbolise the job process in the organisation.
Chocolate Presence
Job Description
Job title Receptionist
Department Administration
Reporting to Administration manager
Purpose of Job To enhance the communication skill and also to answer the incoming
telephonic calls in an effective manner.
Key Work To attain the meeting and greet the clients which create a good
impression about the company. Arranging couriers and booking the
meeting at the appropriate time with concerning with the top
management. Providing the customer service and keep reception neat
and clean. Completing all administration paper work and attending the
phone calls etc.
Responsibilities Using the IT facilities, ordering refreshments and also allocating the