HRM4002: Analyzing Leadership, Culture, and Motivation Report

This report, based on a case study of Johnsons of Whixley, a nursery business, examines the crucial role of leadership, organizational structure, and culture in driving employee motivation and achieving business success. It explores leadership styles, particularly democratic and transformational leadership, and how the company's structure supports transitional change. The report then delves into Handy's model of organizational culture, advocating for a role-based culture. Furthermore, it investigates various motivational techniques employed by Johnsons of Whixley, including the Tuckman team development model, to build effective teams. The report highlights the importance of motivation in fostering teamwork and achieving organizational goals, concluding with a discussion of team development attributes.

HRM4002 PEOPLE IN
ORGANIZATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
QUESTION 1...................................................................................................................................3
Structure culture and leadership.............................................................................................3
QUESTION 2...................................................................................................................................6
Motivation and effective team................................................................................................6
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
People within the company are the one which are responsible for all the working within
the company and the success or failure of the company (Marques, 2019). The proper
management of the human within the company is essential for increasing the profitability and
productivity of the overall company. the present report is based on the case study of Johnsons of
Whixley which is a longest and largest nursery business and a trusted supplier of trees and
plants.
The present case study outlines the different ways which the company is using in order to
motivate the employees and human to work in better manner. The present report will outline the
role of leadership within the company and how the structure and culture within company support
effective transitional change. Also, it will discuss about the ways of building effective team with
help of motivation. In the end, the team development attributes will be discussed in the report.
QUESTION 1
Structure culture and leadership
For the successful management of the company it is very necessary for Johnsons of
Whixley to have effective leadership and good structure and culture to be followed within the
company. This is crucial because of the reason that all these three elements build an effective
culture for the company.
Role of leadership
Leadership is defined as the act of guiding and directing the people so that they can work
in the same direction of attainment of the group goals. The leadership need to be very effective
for the success of the company because the leader is the one who decides the goals and
objectives for which the company is running. Thus, the leader set a goal for the whole business
and then directs and combines all the efforts of the human in organization to accomplish the aims
and objectives.
The role of leadership is very crucial in the success of Johnsons of Whixley because the
major role of leader is to establish a clear vision and then the manager and other employees work
in the direction of attaining those vision (Connolly and Dolan, eds., 2017). Another major role of
leadership in the success of Johnsons of Whixley is to provide all the necessary information and
knowledge to the employees which are necessary for the attainment of the vision of the
company. also, the other role of the leadership is to coordinate among all the activities and

functions which takes place in the company. All these roles of leadership increase the value and
the capabilities of the company in the attainment of the company. further the major role of
leadership within Johnsons of Whixley is the management and implementation of the changes
within the company (Petch, 2019).
This is a major role because the company exist in the environment which is very dynamic
and ever changing and these changes needs to be adapted by the company for success. Thus, the
leadership help the company in researching for the changes which can affect the working of the
company and can improve its profitability. After the finding of the change the change will be
implemented within the company and this will boost the working capability of the company.
Hence, this is only possible because of the help of effective leadership only.
The leadership style mostly used by Johnsons of Whixley is the democratic leadership
and the transformational leadership. This is majorly used by the leaders of Johnsons of Whixley
because both these leadership help the company in adapting to the changed in positive manner.
The democratic style of leadership is the one which involves all the employees also in the
decision-making process. This is better because of the reason that the involvement of the
employee in process of decision- making will motivate them as their views are being taken into
consideration at time of decision making. Also, the transformational leadership style if used by
Johnsons of Whixley because this style supports and encourages the employees in creating and
accepting and innovating the changes for betterment.
Structure of company in supporting effective transitional change
The structure refers to as the series of steps or the arrangement which need to taken place
in the same series as specified in the structure. Everything has a specific structure which need to
be followed and in the same way the organizations also have some structure which needs to be
followed by the company. In the common parlance the organizational structure is defined as the
whole structure through which the company allocate all tis activities to other people in order to
get accomplished.
Also, this structure defines all the things related with the allocation of the activities and
the coordination among them and how all these activities will be coordinated and directed
towards the attainment of the ultimate goals of the business (Covin and Slevin, 2017). The
structure of Johnsons of Whixley consist of the tall structure wherein the whole system is divided
among distinct hierarchies wherein there are some managers and below them are the

subordinates. This structure help Johnsons of Whixley in effectively managing and implementing
the changes in the motivational techniques used. This is because the change will be passed on
with all these hierarchical stages and this will help the company in properly analysing the change
(Oc, 2018).
This is majorly pertaining to the fact that the decision of implementing the change passes
on through many different stages before implementation and all the manager at every stage
evaluates the change. This thorough analysis ensures that the change is beneficial and then only
it is implemented in the company. Thus, this provides the company the opportunity to improve
the position of the company in effective and efficient manner.
Culture of company in supporting effective transitional change
To understand how organizational culture can support Johnson's of Whixley in its
transitional change, Handy's model of organizational culture will be used (Asha, 2019).
According to Handy’s model, there are four different types of culture which an organization
follows. A detailed description is stated below.
Power Culture: In this culture, power remains in the hands of few individuals and only
they can take decisions. In such situation, employees have to strictly follow the instruction.
Employees who have the power enjoy the privileges at the workplace as they are major decision
makers. In such culture, managers can be sometimes partial towards someone. The positive
consequence of this culture is that it makes the decision-making process quick even they are not
best for the long-term interest.
Task Culture: In this culture, teams are formed to achieve the targets or to solve the
problems. In this, employees with similar interest and specialization forms the team. This culture
gives equal opportunity to every team member to accomplish the task in the most suitable and
innovative way (Naeem and et.al, 2018). The task culture will be found to be effective only when
team follows team dynamics, which refers to the right mix of skills, leadership, attitude,
personality etc. which can make the team productive and innovative. In this culture, power
derives with respect to expertise and team may form its own goals which can be a big risk.
Role Culture: This culture is based on rules. In such culture, every employee is delegated
with the respective roles and responsibility and is accountable for the task performed and
assigned to them (Stanciu, 2017). This culture is built on long chain of commands. The only
weakness of this culture is that it, makes decision making process slow.

Person Culture: There are organizations where employees see themselves more
important, superior and unique to the organization. Such organizations follow the person culture.
In such organizations, employees are more concerned about themselves and because of which
organization has to suffer. Employee comes to the office just for money and never associated
itself with the organization.
From the above, it can be said that Johnson's of Whixley should apply role based
organizational culture. In this type of culture, roles and responsibility is delegated to each and
every employee. It makes very clear about the tasks to be performed within the established
boundaries. This culture will be useful because of its key strengths. In such cultures,
organizations have strong functional areas coordinated by senior management. The efficiency of
the function lies in its rationality of allocation of roles and responsibility. To make it successful,
the organization has to initiate activities that will help in motivating employees. Johnson's of
Whixley is operating on some attendance recognition strategies and also providing share bonuses
from annual profits. Also, role culture will power people based on the person's position and
reduces partiality and biases. So, Johnson's of Whixley should use role culture, which will help
in achieving the organizations transitional change.
QUESTION 2
Motivation and effective team

Notes- In the end, the team development attributes will be discussed in the presentation.

Notes- The motivation is defined as the instinct which drives a person to work in some
direction or the direction of attaining the group goal. For the employees to work in
effective manner it is very necessary for the company to provide proper motivation so
that employees work in effective manner. Thus, for this Johnsons of Whixley uses many
different types of techniques and tools for motivating the employees to work in more
effective manner. This also assist the company in building effective team.
This is majorly because of the reason that if the employees of Johnsons of Whixley will be
motivated then they will be able to work in effective manner and in coordinated manner
when it comes to team working. It is majorly because of the fact that the motivated
employees are happier and like to do work for the betterment of the company. Thus, this
results in the effective team building because all the employees are motivated and
satisfied and this leads to good coordination among all the employees of Johnsons of
Whixley. In the end all this results in better and effective team building and team work
(Neubert, Hunter and Tolentino, 2016).
For the effective team building Johnsons of Whixley also uses the method of Tuckman team
development model. This is a model which helps the company in developing an effective
team which will work in direction of attaining the group goals and overall organizational
objectives.

Elements Description
Forming This is the stage wherein the manager of
Johnsons of Whixley finds that the team needs
to be formed in order to accomplish the
objectives of the business. Here the company
tries to find out person who are having skills
and capabilities which are required by the
person in attaining the group goals.
Storming This is the stage where all the selected
employees of Johnsons of Whixley meet each
other and try to interact with one another. This
stage is important for the team members of
Johnsons of Whixley because this is the stage
wherein the team members get know one
another for better coordination.
Norming This is another stage in the team development
process of Johnsons of Whixley wherein some
of the rules and regulations are being set so
that the team member knows what will happen
if they do not work well. This stage lists out all
the activities and the regulations need to be
followed at time of team working (Amabile,
2016).
Performing This is the last stage wherein the team of
Johnsons of Whixley actually bring into action
all the work necessary for the attainment of the
group goals. This is necessary because if the
team will not perform in better manner then the
aims and objectives will not be accomplished.
Adjourning This is the stage wherein the aim of the
business has been accomplished and the team

comes to the stage of dissolution as the work is
completed. Again, if there is any project in
Johnsons of Whixley then the team will be
formed in the same manner.
Notes- Thus, for motivating the employees Johnsons of Whixley is using following
activities for improving their performance-
The first and foremost strategy adopted by Johnsons of Whixley is the flexible and
imaginative approach of rewarding the employees (Johnsons of Whixley uses imaginative
benefits to motivate employees, 2019). This is used because of the fact that this will improve the
performance level of the employees and as a result of this the performance of the company will
increase.
The company is also using the strategy of attendance recognition and annual profit-
sharing bonus. This is helpful for Johnsons of Whixley because the profit- sharing bonus will
only be gained if the company earns profit. Thus, to avail this bonus the employees work with
full effectiveness and efficiency and this increases the profitability of the company.

Also, another strategy is providing recognition within the business and among the
employees that is appraising the employees for their better performance. This is necessary
because of the fact that sometimes the employees are not satisfied with the financial motivators.
Thus, here they will be satisfied with the recognition and appraisal which they will get by the
management of the company.
Notes- This model works in the form of satisfaction of lower need and then reaching to
the highest and till the first one is not achieved it does not goes to the next level of need. This
model starts as follows-
Physiological needs- These are the basic needs of the person which if not fulfilled then
they will not work in effective manner. This need requires the fulfilment of the basic
requirements like food, water, shelter and many other basic amenities. Thus, for fulfilling this
need Johnsons of Whixley provide to the employees with the salary which is enough to fulfil
their basic needs.
Safety needs- While doing work it is necessary that the employees are kept safe and
secure and this includes providing of healthy and safe environment so that employees are

comfortable in working. Thus, for this Johnsons of Whixley provides clean and safe working
environment to employees and also provides option of insurance also.
Social needs- The employees cannot live in isolation and they need to interact with other
people and this is the social need which need to be fulfilled. This includes the need for love,
belongingness, affection and other related feeling. For this Johnsons of Whixley is arranging for
some informal meetings and parties so that they can interact with one another.
Esteem needs- This is an essential part at time of working because this is related to the
self- respect or ego needs of the person. It is very important for company to cater to these needs
of the employees because if this is not satisfied then the employees will not work in effective
manner. For this Johnsons of Whixley is providing both monetary and non- monetary incentives
to the employees and more preference is given to non- monetary incentives.
Self- actualization needs- This is the highest level of need wherein the employees have
reached to their maximum potential (Nicholls, 2017). This is the level where the employee has
achieved all the things which they wanted to do in their life and they have attained all of these
needs.
Notes- These attributes are as follows-

The major attribute is the proper and effective communication because if the
communication among the team members is not effective then the work will not take place in
good way. Thus, proper communication is present in the employees of Johnsons of Whixley so a
good team can be developed (Lazowski and Hulleman, 2016).
Another attribute is proper coordination because without coordination no work can be
done. Hence, there is proper coordination among all the employees of Johnsons of Whixley and
because of this team can be formed.
One more attribute is working for the same objectives and goals and this is also common
in all the employees of Johnsons of Whixley and thus, a good and effective team can be formed.
Notes- Further the motivation and how it helps in effective team development was done. For
this the model of Tuckman team development was used. For motivation the theory of
Maslow need hierarchy was used.

CONCLUSION
With the help of the above report it is concluded that managing human in organization is
very important task because without human no work can be done. Thus, the presnet report
focused on the managing of human by motivating them by providing different types of
motivating strategies. The report started by discussing the impact and role of structure,
leadership and culture over the change and implementation of those change within the company.

Further it was outlined that for leadership the company is using the democratic and
transformational leadership and for structure tall structure is followed and for culture Handy
culture model. Further the motivation and how it helps in effective team development was done.
For this the model of Tuckman team development was used. For motivation the theory of
Maslow need hierarchy was used.

REFERENCES
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Online
Johnsons of Whixley uses imaginative benefits to motivate employees. 2019. [Online]. Available
through: < https://employeebenefits.co.uk/johnsons-whixley-imaginative-motivate/ >