Arden University HRM4002: The Phoenix Group Leadership and Transition
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This report delves into the leadership dynamics, organizational structure, and culture of The Phoenix Group, a company that experienced significant growth. It examines the various leadership roles within the organization, particularly focusing on how the management fosters employee well-being and motivation. The report highlights strategies such as employee engagement programs, mental health initiatives, and flexible benefits. Furthermore, it analyzes how the company's organizational structure and culture support effective transitional change, considering factors such as divisional structures and an emphasis on employee needs. The conclusion underscores the importance of effective leadership, a supportive organizational structure, and a positive culture in achieving organizational goals and motivating employees. The report is a case study on business management, covering topics like leadership, employee motivation, organizational structure, and transitional change.

Business
Management
1
Management
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Table of Contents
INTRODUCTION ..........................................................................................................................3
QUESTION 1...................................................................................................................................3
Explain the role of leadership that may exist within The Phoenix Group and how the structure
and culture of the organisation may support effective transitional change.................................3
QUESTION 2 ..................................................................................................................................7
Covered in PPT...........................................................................................................................7
CONCLUSION ...............................................................................................................................7
REFERENCES ...............................................................................................................................8
2
INTRODUCTION ..........................................................................................................................3
QUESTION 1...................................................................................................................................3
Explain the role of leadership that may exist within The Phoenix Group and how the structure
and culture of the organisation may support effective transitional change.................................3
QUESTION 2 ..................................................................................................................................7
Covered in PPT...........................................................................................................................7
CONCLUSION ...............................................................................................................................7
REFERENCES ...............................................................................................................................8
2

INTRODUCTION
Business management is considered as branch of education that provides knowledge as
well as training pertaining to the planning, executing, super visioning and evaluating of business
enterprise. There are several aspects need to cover in business management such as business
law, ethics, finance, human resource management, marketing, promotion, management
information system, operation management and so on (Barbosa, CastaƱeda-Ayarza and Ferreira,
2020). Respective report is based The Phoenix Group, after an acquisition in 2018 September,
which saw life fund consolidator respective group grow from 800 to near by 4300 employees at
United Kingdom. This organisation is ensure that benefits provisions are properly aligned as
well as there is strong emphasis on the well being of employees. The Phoenix Group
management also develop several strategies and policies for their employees so that they feel
encourage as well as satisfied at the workplace. In addition to this, now the respective company
is developing strategies and plans in order to enhance the motivation level of employees so that
they can conduct their work in effective manner. This include activities related to employees
engagement, on site counsellor, mental health evaluation and many more. Topics covered in
respective report is related to the role of leadership which exist in The Phoenix Group. Along
with this it also include structure as well as culture of respective company in order support
effective transitional change. By understanding this manager of The Phoenix Group able to
develop effective decision as well as plan related to motivating staffs.
QUESTION 1
Explain the role of leadership that may exist within The Phoenix Group and how the structure
and culture of the organisation may support effective transitional change.
Leadership is considered as an art of motivating individual or group of individual so that
they conduct their practices in order to attain common goal. In respect of business, leadership is
considered as practices related to directing workers as well as colleagues along with the strategy
to achieve the company goal and need. In order to conduct effective leadership a person required
several skills and abilities such as active listening, flexibility, creativity, strategic thinking skills,
ability to inspire, communication skill and many more (Barbosa, CastaƱeda-Ayarza and Ferreira,
2020). These all skills and abilities help a manager and leader to perform their role of leadership
in effective manner so that they achieve the company target or goal successfully. In respect of
3
Business management is considered as branch of education that provides knowledge as
well as training pertaining to the planning, executing, super visioning and evaluating of business
enterprise. There are several aspects need to cover in business management such as business
law, ethics, finance, human resource management, marketing, promotion, management
information system, operation management and so on (Barbosa, CastaƱeda-Ayarza and Ferreira,
2020). Respective report is based The Phoenix Group, after an acquisition in 2018 September,
which saw life fund consolidator respective group grow from 800 to near by 4300 employees at
United Kingdom. This organisation is ensure that benefits provisions are properly aligned as
well as there is strong emphasis on the well being of employees. The Phoenix Group
management also develop several strategies and policies for their employees so that they feel
encourage as well as satisfied at the workplace. In addition to this, now the respective company
is developing strategies and plans in order to enhance the motivation level of employees so that
they can conduct their work in effective manner. This include activities related to employees
engagement, on site counsellor, mental health evaluation and many more. Topics covered in
respective report is related to the role of leadership which exist in The Phoenix Group. Along
with this it also include structure as well as culture of respective company in order support
effective transitional change. By understanding this manager of The Phoenix Group able to
develop effective decision as well as plan related to motivating staffs.
QUESTION 1
Explain the role of leadership that may exist within The Phoenix Group and how the structure
and culture of the organisation may support effective transitional change.
Leadership is considered as an art of motivating individual or group of individual so that
they conduct their practices in order to attain common goal. In respect of business, leadership is
considered as practices related to directing workers as well as colleagues along with the strategy
to achieve the company goal and need. In order to conduct effective leadership a person required
several skills and abilities such as active listening, flexibility, creativity, strategic thinking skills,
ability to inspire, communication skill and many more (Barbosa, CastaƱeda-Ayarza and Ferreira,
2020). These all skills and abilities help a manager and leader to perform their role of leadership
in effective manner so that they achieve the company target or goal successfully. In respect of
3
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The Phoenix Group who grow their numbers of employee from 800 to 4300 in the United
Kingdom. Respective company conduct several practices in order to ensure the well being of
employees as well as they also develop strategies to motivate employees. In respect of this, the
management of The Phoenix Group perform several role of leadership, from which some are
main role are mentioned below:-
ļ· Develop strategies for employees well being ā According to this practices, role of
leadership is to understand requirement of employees so that they can develop strategies
accordingly (Gaur and Matha, 2020). It is essential for company leadership to develop
strategies and plans properly as that directly or indirectly help in motivating employees
successfully. In respect of The Phoenix Group their, manager perform this role of
leadership in proper manner as according to that they do several practices such as
employee engagement so that they retain staffs for long time duration. Moreover
respective organisation also conduct practices in order look after mental health as well as
physical health of employees. For which they conduct several events so that their
employees feel healthy and retain with firm for long time. In respect of this company
management also organize on site counselling session so that employees can share and
resolve their issues properly which motivate them as well as they also conduct employees
assistance programme. Moreover The Phoenix Group, management also perform in role
of effective leadership by offering flexible benefits such as on site gym, tennis courts,
free health lunches, nature reserve walk and so on. These are some leadership role which
is perform by The Phoenix Group manager for employees well being.
ļ· Network of support ā In respect of this role of leadership manager or leader of a company
will provide network support to employees so that they can effectively interact with each
other. In addition to this, it also improve relationship among the workplace which
motivate employees as well as encourage to conduct work in effective and appropriate
manner (He, Chen and Liu, 2020). In respect of The Phoenix Group they increase the
numbers of their employees and in order to conduct effective work they develop network
of support. According to this which they provide training and conduct session where they
conduct effective communication so that everyone build network with each other. In
addition to this respective organisation management also perform other role of leadership
in respect to support staffs. According to which they conduct mental health first aid
4
Kingdom. Respective company conduct several practices in order to ensure the well being of
employees as well as they also develop strategies to motivate employees. In respect of this, the
management of The Phoenix Group perform several role of leadership, from which some are
main role are mentioned below:-
ļ· Develop strategies for employees well being ā According to this practices, role of
leadership is to understand requirement of employees so that they can develop strategies
accordingly (Gaur and Matha, 2020). It is essential for company leadership to develop
strategies and plans properly as that directly or indirectly help in motivating employees
successfully. In respect of The Phoenix Group their, manager perform this role of
leadership in proper manner as according to that they do several practices such as
employee engagement so that they retain staffs for long time duration. Moreover
respective organisation also conduct practices in order look after mental health as well as
physical health of employees. For which they conduct several events so that their
employees feel healthy and retain with firm for long time. In respect of this company
management also organize on site counselling session so that employees can share and
resolve their issues properly which motivate them as well as they also conduct employees
assistance programme. Moreover The Phoenix Group, management also perform in role
of effective leadership by offering flexible benefits such as on site gym, tennis courts,
free health lunches, nature reserve walk and so on. These are some leadership role which
is perform by The Phoenix Group manager for employees well being.
ļ· Network of support ā In respect of this role of leadership manager or leader of a company
will provide network support to employees so that they can effectively interact with each
other. In addition to this, it also improve relationship among the workplace which
motivate employees as well as encourage to conduct work in effective and appropriate
manner (He, Chen and Liu, 2020). In respect of The Phoenix Group they increase the
numbers of their employees and in order to conduct effective work they develop network
of support. According to this which they provide training and conduct session where they
conduct effective communication so that everyone build network with each other. In
addition to this respective organisation management also perform other role of leadership
in respect to support staffs. According to which they conduct mental health first aid
4
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training, work based stress assessment, standard life employees program and many more.
This role of leadership help The Phoenix Group develop an effective network support at
the workplace.
ļ· Diversity and inclusion ā In respect of this role of leadership, management of a company
will respect diversity at their workplace according to which they will develop strategies
and plans accordingly. Through this role of leadership manager of a company hire
employees from the diverse reason as well as they also develop strategies for maintaining
diversity at the workplace (Mazar and Patel,2020). In respect of The Phoenix Group, they
hire employees different reasons so that they maintain diversity at the workplace. In
addition to this respective company leader also provide training and development to their
employees so that they work properly in diverse situation as well as this also minimise
chance of conflict.
These are some of the main role of leadership that exist within The Phoenix Group which
help them in motivating their employees so that they conduct their work in effective manner as
well as it also increase their performance. This will also help management in retaining
employees for long time and these are also beneficial for respective firm as they able to enhance
their productivity and profitability. Along with this, structure as well as culture of a company
support effective transitional change. Transitional change is considered as one of the change
according to which a company replace their existing procedure with a new innovative one. The
respective change needed by an organization in order to phase out the old method as well as to
implement new process for improving the working as well as productivity. In respect of The
Phoenix Group they have effective structure and culture at the workplace as that will help in
conducting their work in effective manner (Putri, Ridloah and Wijaya, 2020). Respective
company have near by 4300 employees at the United Kingdom as well as they ensure that they
conduct effective practices for their employees so that they can retain at the workplace for long
time. The respective company provide several benefits packages for their employees so that they
conduct their work effectively and adopt change in effective manner. Head office of The Phoenix
Group is located at the Wythall and their office is located at the city.
The respective company have effective organisation structure by which employees
conduct their work in effective manner as they know their role and responsibilities. The Phoenix
Group have divisional organisation structures according to which all business operations and
5
This role of leadership help The Phoenix Group develop an effective network support at
the workplace.
ļ· Diversity and inclusion ā In respect of this role of leadership, management of a company
will respect diversity at their workplace according to which they will develop strategies
and plans accordingly. Through this role of leadership manager of a company hire
employees from the diverse reason as well as they also develop strategies for maintaining
diversity at the workplace (Mazar and Patel,2020). In respect of The Phoenix Group, they
hire employees different reasons so that they maintain diversity at the workplace. In
addition to this respective company leader also provide training and development to their
employees so that they work properly in diverse situation as well as this also minimise
chance of conflict.
These are some of the main role of leadership that exist within The Phoenix Group which
help them in motivating their employees so that they conduct their work in effective manner as
well as it also increase their performance. This will also help management in retaining
employees for long time and these are also beneficial for respective firm as they able to enhance
their productivity and profitability. Along with this, structure as well as culture of a company
support effective transitional change. Transitional change is considered as one of the change
according to which a company replace their existing procedure with a new innovative one. The
respective change needed by an organization in order to phase out the old method as well as to
implement new process for improving the working as well as productivity. In respect of The
Phoenix Group they have effective structure and culture at the workplace as that will help in
conducting their work in effective manner (Putri, Ridloah and Wijaya, 2020). Respective
company have near by 4300 employees at the United Kingdom as well as they ensure that they
conduct effective practices for their employees so that they can retain at the workplace for long
time. The respective company provide several benefits packages for their employees so that they
conduct their work effectively and adopt change in effective manner. Head office of The Phoenix
Group is located at the Wythall and their office is located at the city.
The respective company have effective organisation structure by which employees
conduct their work in effective manner as they know their role and responsibilities. The Phoenix
Group have divisional organisation structures according to which all business operations and
5

functions are conducted by different departments. Moreover in respective company according to
structure main decision making power is lies to the senior management but management of The
Phoenix Group considered need, requirement and expectation according to the employees. On
the other hand, in a company it is essential to develop and maintain effective organisation culture
at workplace (Vasyurenko and et. al., 2020). Organisation culture is considered as collection of
values, practices as well as expectation which guide and inform the practices of all team
members. The organisation culture of a company is depend several aspects such as ways of
thinking, experience, believes, habit, emotional responses, repetitive habits and many more. In
respect of The Phoenix Group their organisation culture is very appropriate and effective as they
considered their employees as the valuable assets. In respect of this they develop strategies as
well as plans accordingly so that they can provide benefits to the employees in effective manner.
According to culture of The Phoenix Group, their management create numbers of strategies
according to employee requirement and benefits such as private medical insurance (PMI),
employee well being programmes, attraction as well as retention strategies, Mental health
programmes, on site counselling session, employees assistance programmes, flexibility benefits
such as tennis courts, on site gym, free healthy lunches, walk and many others. In addition to
this, management of The Phoenix Group also provide or conduct mental health first aid training
according to which employees get training related to how to manage stress in effective as well as
appropriate manner (Vasyurenko and et. al., 2020). This show that structure as well as culture of
The Phoenix Group support the transitional change because when employees get proper and
positive working environment they able to conduct their work in best manner. It addition to this,
structure and culture of The Phoenix Group support employees as well as they also conduct
practices to retaining them. This will motivate employees and encourage to them to conduct
their work in effective manner as well as this also encourage them to adopt transitional change
according to requirement of company. Along with this, respective type of structure as well as
culture help management of The Phoenix Group to attain their desire goal and objective
successfully.
6
structure main decision making power is lies to the senior management but management of The
Phoenix Group considered need, requirement and expectation according to the employees. On
the other hand, in a company it is essential to develop and maintain effective organisation culture
at workplace (Vasyurenko and et. al., 2020). Organisation culture is considered as collection of
values, practices as well as expectation which guide and inform the practices of all team
members. The organisation culture of a company is depend several aspects such as ways of
thinking, experience, believes, habit, emotional responses, repetitive habits and many more. In
respect of The Phoenix Group their organisation culture is very appropriate and effective as they
considered their employees as the valuable assets. In respect of this they develop strategies as
well as plans accordingly so that they can provide benefits to the employees in effective manner.
According to culture of The Phoenix Group, their management create numbers of strategies
according to employee requirement and benefits such as private medical insurance (PMI),
employee well being programmes, attraction as well as retention strategies, Mental health
programmes, on site counselling session, employees assistance programmes, flexibility benefits
such as tennis courts, on site gym, free healthy lunches, walk and many others. In addition to
this, management of The Phoenix Group also provide or conduct mental health first aid training
according to which employees get training related to how to manage stress in effective as well as
appropriate manner (Vasyurenko and et. al., 2020). This show that structure as well as culture of
The Phoenix Group support the transitional change because when employees get proper and
positive working environment they able to conduct their work in best manner. It addition to this,
structure and culture of The Phoenix Group support employees as well as they also conduct
practices to retaining them. This will motivate employees and encourage to them to conduct
their work in effective manner as well as this also encourage them to adopt transitional change
according to requirement of company. Along with this, respective type of structure as well as
culture help management of The Phoenix Group to attain their desire goal and objective
successfully.
6
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QUESTION 2
Covered in PPT
CONCLUSION
By conducting evaluation of above mentioned topics it can be summarised that for every
company it is essential to conduct effective leadership activities as that will help in motivating as
well as encouraging staffs. In order to motivate staffs a company need to conduct several
activities as through that employees feel satisfied which directly leads to increase in their
performance as well as work quality. In respect of this it is essential that leader may play an
essential roles. There are numbers of roles played by a leader at the workplace such as focus on
team, challenges or involvement, conflict reduction and many more. By playing these role of
leadership manager able to motivate as well as encourage their employees which increase their
performance and productivity. In addition to this it is also essential for a company management
to understand and maintain proper structure as well as culture as that leads to development of
effective working environment for attainment of desire goal and motivating staffs successfully.
In addition to this it is also necessary for the management of an organisation to adopt effective
change as that will help in adopting new things at the workplace which increase employees
performance as well as productivity and it is also beneficial for company as they able to enhance
their sales and productivity.
7
Covered in PPT
CONCLUSION
By conducting evaluation of above mentioned topics it can be summarised that for every
company it is essential to conduct effective leadership activities as that will help in motivating as
well as encouraging staffs. In order to motivate staffs a company need to conduct several
activities as through that employees feel satisfied which directly leads to increase in their
performance as well as work quality. In respect of this it is essential that leader may play an
essential roles. There are numbers of roles played by a leader at the workplace such as focus on
team, challenges or involvement, conflict reduction and many more. By playing these role of
leadership manager able to motivate as well as encourage their employees which increase their
performance and productivity. In addition to this it is also essential for a company management
to understand and maintain proper structure as well as culture as that leads to development of
effective working environment for attainment of desire goal and motivating staffs successfully.
In addition to this it is also necessary for the management of an organisation to adopt effective
change as that will help in adopting new things at the workplace which increase employees
performance as well as productivity and it is also beneficial for company as they able to enhance
their sales and productivity.
7
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REFERENCES
Books and Journals
Barbosa, M., CastaƱeda-Ayarza, J.A. and Ferreira, D.H., 2020. SUSTAINABLE
MANAGEMENT, BALANCED SCORECARD AND SMALL BUSINESS: A
SYSTEMATIC REVIEW AND STATE OF THE ART. Independent Journal of
Management & Production, 11(1), pp.156-179.
Barbosa, M., CastaƱeda-Ayarza, J.A. and Ferreira, D.H.L., 2020. Sustainable strategic
management (GES): Sustainability in small business. Journal of Cleaner Production,
p.120880.
Gaur, M. and Mathar, D., 2020. Business Transformation Challenges & Solution Approach in
SAP ECC & SAP S4HANA System Landscape Optimization for Divestiture Driven
Carve Out. International Journal of Computer Engineering and Technology, 11(3).
He, W., Chen, L. and Liu, W., 2020. Does new performance appraisal system (EVA) affect
earnings management?. Nankai Business Review International.
Mazar, S. and Patel, A., Vios Medical Inc, 2020. Patient care and health information
management system. U.S. Patent 10,621,686.
Putri, V.W., Ridloah, S. and Wijaya, A.P., 2020, May. Strategy for increasing green economic
performance of small and medium enterprises based on green business management.
In IOP Conference Series: Earth and Environmental Science (Vol. 485, No. 1, p.
012063). IOP Publishing.
Vasyurenko, L. and et. al., 2020. A compendium of globalization trends in world trade:
Justification of a two-tire model of business processes. Accounting, 6(4), pp.501-508.
8
Books and Journals
Barbosa, M., CastaƱeda-Ayarza, J.A. and Ferreira, D.H., 2020. SUSTAINABLE
MANAGEMENT, BALANCED SCORECARD AND SMALL BUSINESS: A
SYSTEMATIC REVIEW AND STATE OF THE ART. Independent Journal of
Management & Production, 11(1), pp.156-179.
Barbosa, M., CastaƱeda-Ayarza, J.A. and Ferreira, D.H.L., 2020. Sustainable strategic
management (GES): Sustainability in small business. Journal of Cleaner Production,
p.120880.
Gaur, M. and Mathar, D., 2020. Business Transformation Challenges & Solution Approach in
SAP ECC & SAP S4HANA System Landscape Optimization for Divestiture Driven
Carve Out. International Journal of Computer Engineering and Technology, 11(3).
He, W., Chen, L. and Liu, W., 2020. Does new performance appraisal system (EVA) affect
earnings management?. Nankai Business Review International.
Mazar, S. and Patel, A., Vios Medical Inc, 2020. Patient care and health information
management system. U.S. Patent 10,621,686.
Putri, V.W., Ridloah, S. and Wijaya, A.P., 2020, May. Strategy for increasing green economic
performance of small and medium enterprises based on green business management.
In IOP Conference Series: Earth and Environmental Science (Vol. 485, No. 1, p.
012063). IOP Publishing.
Vasyurenko, L. and et. al., 2020. A compendium of globalization trends in world trade:
Justification of a two-tire model of business processes. Accounting, 6(4), pp.501-508.
8
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