HRM560 Project Plan: Developing a Training and Evaluation Program

This project plan outlines a comprehensive approach to developing and implementing a training program, focusing on HRM560. It begins with a detailed needs assessment to identify areas for improvement, including communication, decision-making, and leadership skills. The plan then details the resources required, stakeholders involved, and timelines for each stage, from creating a learning environment to ensuring the transfer of training through online tests and face-to-face sessions. The training methods encompass technology-based learning, coaching, and role-playing. Crucially, the plan includes a robust evaluation component, with a focus on developing and delivering the program, monitoring its effectiveness, identifying risks, and implementing contingency plans to address any challenges. The plan emphasizes regular feedback, performance monitoring, and continuous improvement throughout the process, aiming to enhance employee skills and organizational effectiveness. The project plan is a practical guide for creating and evaluating an effective training program.

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
Conducting the
Needs assessment
Resources
Required
Who will I need
to consult
Who will I need
to Inform
Start Date Completion
Date
Notes
Communication
skills
Internet access,
Journals on
different types of
communication
and development
,
Speech notes of
professional
leaders
Human Resource
Executives,
Managers,
Human resource
managers,
Leaders and
supervisors,
Employees
03.04.2018 03.09.2018 During this learning period,
different learning sessions would
be categorized. For example, there
will be a session on 05.04.2018,
11 am-12pm with the supervisor
regarding employee weakness
areas
Decision-making
skills development
Space for a
training room,
Projectors of
explaining
HR executives,
operational
managers and
general
Operational
manager and risk
analysis
department,
07.04.2018 07.09.2018 Besides, the normal activities,
there should be a special session
with the risks analysis heads in the
organization. A special discussion
1
Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
examples of
decision-making
scenario, journal
articles on
decision-making
programs
supervisors Employees on how risk analysis department
implement decision of urgent
context
Ensure employees
readiness for
Training
Regular feedback
from employees
Daily Employee
feedback forms,
Performance rate
sheet, attendance
sheet and others
HR executives,
team leaders of
each team,
Employee
Quality Analysis
Employees 09.04.2018 09.11.2018 Regular feedback from the
employees, Checking
performances of employees to
identify progress and delays
2
Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
relevant
documents
heads
Checking
attendance of
employees on
training programs
Employee
Attendance
sheets,
HR executives,
Team leaders
and assistant
managers
Employees, team
leaders and
supervisors
11.04.2019 11.12.2018 There will be an employee
feedback system, where the
employees can raise the issues
they face during training activities
supposed to be conducted
periodically
Create the Learning
Environment
Learning should
be on
communication,
decision-making
Learning notes
on
communication,
information on
Human Resource
manager for
supplying
materials,
Employees,
team-leaders,
supervisors
21.05.2018 13.01.2019 During this learning period, the
employees of each department
would be communicated about
how managerial decision need to
3
Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
and problem
solving skills
development.
real life
incidents related
to problem
solving, Lecture
slides for each
elements
operational
managers,
Trainers and
supervisors
be taken, how problems in the
stressed situations should be
analysed with problem solving
techniques. During the learning
period, the employees will be
provided with real-life problems
in the workplace and the
supervisors will give feedback
about employee performance
Leadership
development
programs
Softcopy of
leadership
management
theories and
models, lecture
or speech notes
Leaders,
managers,
supervisors,
senior
supervisors,
team leaders
Human resource
department
managers,
supervisors,
senior
supervisors,
19.06.2018 19.03.2019 The leaders will be taught about
how an effective leader deals with
an unorganized workplace.
Organizational leaders will learn
how employees need to be
motivated about goals
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Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
of corporate
leaders and
entrepreneurs
team leaders achievement. During the training
session, the leaders will be
provided with different critical
situation in the workplace only.
Leaders’ approaches of dealing
with the situation would be
analysed and suitable suggestions
would be developed further.
During this periodical training,
managers, leaders, supervisors
must provide their individual
presentation to the organizational
heads.
Ensuring Transfer
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Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
of Training
Online Test Internet
connectivity,
computers
devices
Business heads,
HR executives,
Facility
managers,
Supervisors, IT
heads
Employees,
leaders,
Operational
managers
04.05.2017 04.11.2017 A online test would be taken on a
frequent basis to identify the
progress of learning. The leaders
will also have to take this test.
Test result will be recorded and
analysed by trainers and
businesses heads of the
organization
Face to face
learning sessions
Personal
computers
HR executives,
trainers and
learners
(Employees and
leaders)
HR heads and
operational
managers and
facility managers
11.05.2018 11.07.2018 During this face-to-face learning,
the learner will be asked about
his/own understanding about
customer service and quality
emphasis. Based on their
understanding, trainers will
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Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
discuss the needs of customer
service and its related elements.
The learners will be explained
why customer service and quality
is important and how such
challenges will be addressed
theoretically and practically. In
order to create a clear and concise
understanding about customer
service, the trainers will explain
how the leaders will communicate
the need for customer service
development.
Developing and
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Student Name and No

Project Plan HRM560 Assessment 1
Organisation:
Area of Focus:
Evaluation Plan
Development of
evaluation
questions
a) How effectively
has the program or
initiative met its
stated objectives?
b)Are there a
variety of
alternative
activities and
services
generated?
Computer,
connectivity,
softcopy
documents
Trainers,
Assessor,
organization’s
performance
analysts, HR
executives
Employee,
trainers,
performance
analysts
03.04.2019 04.05.2019 1. During this evaluation plan, the
performance of each learner
including leader, supervisors,
managers and employees will be
reviewed. The review will be
conducted on the basis of
performance recorded after the
training and before the training.
The performance assessors will
observe, to what extent ,variety of
alterative activities have been
generated and their outcome.
2. The trainer and executive must
have to look into fact whether the
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Student Name and No