HRMT20025: Culture Shock Analysis & HRM Strategies at Woolworths
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Essay
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This essay analyzes culture shock within the Woolworths Group, a major Australian retail company, and evaluates the role of International Human Resource Management (IHRM) in mitigating its effects. It defines culture shock, explores its causes such as unfamiliar social rules and language barriers, and discusses its impact on organizational performance. The essay details various HRM policies and practices implemented by Woolworths, including appropriate expatriate recruitment, training and development coaching, creating welcoming kits, setting daily tasks, utilizing Hofstede's cross-cultural dimension model, mentorship programs, implementing ambassadors, and induction programs. It concludes that HRM plays a crucial role in managing cross-cultural issues, motivating employees, and ultimately improving the financial performance of the firm. The essay recommends that Woolworths continues to inspire and motivate new workers to understand diverse cultures for better integration and productivity.
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