IT's Impact on Business Success, Ethical Issues: HSBC Report

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This report provides a comprehensive analysis of the role of Information Technology (IT) in the success of HSBC, a major banking institution. It examines the various aspects of IT's impact, including its contribution to product development, market infrastructure, and customer service. The report delves into the ethical and social issues associated with running a business, such as conflicts of interest and fraud, and how these relate to the banking sector. It also explores different types of networking technologies, the latest developments in Artificial Intelligence (AI) within the banking sector, and the different stages of the software development life cycle (SDLC). Furthermore, the report discusses the potential benefits and drawbacks of a company investing in IT. Overall, the report highlights the importance of IT in the banking sector and its implications for business operations, customer relations, and technological advancements.
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INDIVIDUAL REPORT
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
The role of IT in the success or failure of a business..................................................................3
Ethical and social issues associated with running businesses.....................................................4
Different types of networking technologies................................................................................5
The latest developments in Artificial Intelligence.......................................................................6
The different stages of software development life cycle.............................................................7
Potential benefits and drawbacks of company investing in Information Technology.................9
CONCLUSION..............................................................................................................................10
REFERENCES................................................................................................................................1
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INTRODUCTION
Technology seems to be sun of the skills, techniques. Methods and process that used in
the better production of goods and services. This could also help the developed more advanced
economics and also allow for rising towards the leisure class. This rise the notion of having high
efficiency in terms of human productivity and also make challenges for the bioethics. HSBC is
known as national bank chartered under the national bank act, thus registered by the office of
comptroller of currency. The company also located with the various large developed countries
with having huge branches. This report will examined about the various role of IT with having
succession in business and also about the ethical and social issues which associated with
business. Along with this different types of networking technology and latest technology used by
artificial intelligence. Moreover, about the software development cycle and potential benefit in
which the company can set up more investments.
MAIN BODY
The role of IT in the success or failure of a business.
Banking sector have become more highly competitive in present times. While this might
be more able to survive and make the growth in changing the market environment and have their
latest technology. Information technology can enables for product for better development,
although also having the better market infrastructure and make sure for having implementation
with the reliable techniques (Belanche and et.al., 2020). Modern it have understood more about
the result for meeting with those things which could make difference between modern digital
computing and communication technology. While this might be also important for taking the
core information system. For creating an efficient banking system and responds to the needs for
the growth economy. HSBC can use the proper technology such as Tele banking, ATMs, credit
cards, electronic payments and data warehousing and data mining solutions. The importance for
the technology is greatly felt for having financial support ad that could view for competitive
advantage for banks in resulting about the customer services (ERDURAN and LORCU, 2020).
E-banking system can take place for which the customer can easily make their transaction and
web-based banking. While this could also experience and having their proper technology used.
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This could also seems that digitization have reduced the human error. While this could
also make the business more easier and make the better goals and objective. The banking
industry is going through having the rapid change in meeting out to their competition (McKillop
and et.al., 2020). In present time technology is not only changing the environment but also make
sure for having relationship with customer. This could also brought better customer relation and
also make more products and services for which the better profits can be earned. IT seems to be
important in which the business can easily work and make their business for working with
having high efficient and easily make sure for those things which could play their technology
role in customer relation. HSBC have taken the huge advantage for innovation and make their
under heading along with more achievement while creating technology products (Méndez-
Suárez, Monfort and Gallardo, 2020). IT plays in baking sector for which the work and that
could being so important for which the products and services. HSBC can keep their customer and
make their better relation with those things and make sure for having the technology used.
Ethical and social issues associated with running businesses
Ethical issues defined about the situation, problem and opportunities in which this could
requires about for having the group or individual in selecting the action among the various thing.
While this could also involves the right or wrong things which could play their effective role and
increasingly themselves while by having facing some external pressure (Vevere and Svirina,
2020). Stakeholder can also involves in the terms with having the better stake or claim for their
HSBC. These could also include the employee, shareholder, communities, society and suppliers.
While this could also ultimately determine about the business decision and action as for having
the ethical or unethical. Raise due to having the ethical issues the banking sector can easily make
their better exert pressure for which the top position can makers that could easily severe about
their particular agendas. Ethical issues that could also have directly affected to the banking sector
such as HSBC and make their conflicts interest, fraud, discrimination and information
technology (Boubaker and et.al., 2020). This could also include some of the effective role for
which the banking sector can work. While having this HSBC can play their role for having better
issues towards solving and make their shareholder for working with high terms and policies.
As financial issues have become more complexity in banking sector business and make
their business for having the better goals and objective. The products and services as HSBC are
offering more and more trending towards being complicated. There might be more danger that
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money will treated for having just another possible product and services for accomplish about
those things which could help their making effective goals with future aspects. In ethical issue
and social practice for having the better banking sector they can keep their financial institution
for working with high impact over those things which could make their business for working
with more better condition (Özcan, 2020). While this could also important in making the
business complicated this could also keep their terms and make sure for better goals and
objective. While for keeping the better impacts on ethical and social issues the banking sector
needs to make their better suppliers. Employee can also improved while by having the proper
policies and terms for the HSBC bank and make sure for having effective workforce.
Different types of networking technologies
The networking technology is based on the exchange of data between the large and small
information. While by having the expansion of the networking this could also led for having the
network mainly includes the assessing about the requirements and make the organization and
also having the informational of business. This could also leads for having the hardware,
training, security or accounts management (Vallor, 2020). While through network installed, then
this could also led for having the technicians are being more accountable for the better
networking operation while by providing the support to the employee in HSBC and make their
solving issues. Here are the classification of the networking technology on transmission and
scales based and make the proper use of the data consuming as well as better exchanges would
be done.
Network technology based on transmission
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This described about the two concepts such as:
Point to point:-
This can keep their directly connected with the data transmission that could be done
while by help with the medium guided (Gui and Chen, 2021). This can also used by having the
wireless networking.
Multi point:-
This could keep directly connection with the help of the common medium linear and
make sure for having the better connection between the networking.
Networking technology based on scales
LAN:-
This network can used in devices such as computers, laptops and mobiles which are
connected with the small range. The main aim for this properties in keeping the network mainly
with the speed users and range for having the error rate.
MAN:-
A network that have been connected with the numerous and jointly directly with the
networking devices which is known as bridge and this could also follow the technology related
to computer networks.
WAN:-
This devices is known as route and it could form in the WAN and that could also led for
having the better image in computer networking and play their effect the role in making the
much better networking for the work.
PAN:-
This could allow the better communication between the devices such as computer and
many other devices through which the networking issues can be solve (Javed and et.al., 2020).
While this could be also important in knowing about the better and make sure for having good
quality of the network.
The latest developments in Artificial Intelligence
Artificial Intelligence in banking sector have play their effective role for which the
changing have been made and also keep their huge resources for working with technology. This
could improved the terms of revenue while by increasing the relation with customer and make
the experiences for having more better customer in future aspects (Wirtz, Weyerer and Sturm,
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2020). As banks contain the large data and artificial Intelligence will make the proper connection
between the information and many other approaches with having the proper acts in business. As
the HSBC increasing their adoption of digitalization in banking and making their better sector for
their customer. While this could also important in making the more effective and make their
customer relation. Artificial Intelligence also gives the companies for formulating under depth
strategy for cross over any problem and make their better solution (Komarraju, 2021). For having
the better growth and make sure for having the better estimation in customer relation and make
their business for running with high skills and make their banks for having the better technology.
Banking market segmentation that could also led for having some of the latest version in
artificial Intelligence towards the banking sector such as services, hardware, software. In having
the technology such as natural language processing and making the deep learning and machine
learning along with the computer vision (Zhu, 2020). While this could also help the customer
services application in forming more better bank office and financial advisory. In having the
proper solution towards the artificial Intelligence in such way through having the customer
behaviour and data analytics and make their easily fraud detection. Also, led for rising the fraud
crisis while through which this could make the quick adoption and make sure for having the
better advance technology in which the banking sector can make their data safe. Artificial
Intelligence software for having credit category including the personal loans, credit cards and
students loans through which this could based on the states connection. Artificial Intelligence in
banking sector play their effective role and make their better goals and objective. While this
could be also important in taking the advantage and make their customer for having the customer
(Khan, Tariq and Abdulraheem, 2020). Regarding to technology which may create the wide
opportunities for the operating in banking sector.
The different stages of software development life cycle
In software development life cycle each stage must be important and make their
execution viewed while by having effect become more clear. Here are the some stages for the
SDLC:
Planning:-
This stage could keep the focus on ideas in gathering information and often the problem
that have been raised in business or industry (Salvado, Almeida and e Azevedo, 2020). While
also have the main focus on identifying about the information, solution about the entire problem
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and make sure for having the project. Communication must be important for which the project
can be complete and make their effective completing towards the projects. During planning the
information can be gathered while by having the process in which the evidence must be
important for keeping some justification.
System analysis:-
The goals for exploring the idea about the software and make their items for business
executive and make their business for having the better investments rather than having the bad
investment for the company. This work for designing more new ideas and make their
development stage while by having the proper outlines sources (Jiang and et.al., 2020). Work can
be done while by involving some parties such as project manager, client-collaboration, tester and
developer etc.
System design:-
The system stage could create the fully developed and make sure for having the deigning
over the software. While teams can work on software and setting up on system in further
development and coordinating. While this might be important for having the company useable
plan for the software and make their more proper estimation in which this could take their less
times. System analytics can be done in this stages.
Development/coding:-
This involves the variety of process which also include the coding setting and make the
creating documentation and make their how working system can done. Coding tasks can be
conducted with having the better scope and make their working created with the steps while
during the succession of software.
Testing:-
After completing the software this have been tested while before release for the public.
While in this make sure that all problem have been done or any problem that have been left. This
could repair while before having the user experiences and that would be error messages.
Implementation:-
Everything that have been completed and software is being ready and products that have
been launched (Tyulin and Chursin, 2020). This is the final phase and make their effective
completion and make their customer for having the user experiences.
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Potential benefits and drawbacks of company investing in Information Technology
In investing more towards the business for having the technology that could increases the
mobility for the business. While through which customer and businesses can make heir more real
time. Mobile payment technologies would also allow the small business for accepting credit
cards with having investments into some of the additional things (Feng and et.al., 2020).
Communication can be improved while for sending mails and make their information with
having proper instantly. Collaboration opportunities can be increased and that could also make
sure for having the proper collection of document, forms and that collaborative without needing
for creating the triplicate. Including the technology means that hiring for the new employee with
having managing upgrades and make them for training and updates more about technology.
There are always costs to pay invested for having technology and make their keeping
investment. While also impossible for investing in technology and make their process. It could
also creates the new temptation for which the social access and make their working for spending
about the time or receiving the updates the instead of actually doing their work (Lohmer and
Lasch, 2020). Teams can becomes more individuals for working with having the other team
members can getting their work for which the communication barriers can able for take down.
Lost productivity that could keep the non-productive and make employee sometime for unpaid.
Certain level for the enhanced the responsibility which come more about the technology for
managing personal time for making productivity.
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CONCLUSION
From the above report it had been concluded that, role of IT play the important
succession in business and ethical and social issues seems to be important while for which the
running their business. Different types of networking technology in which the customer can
easily make their better user experience. While this could also involves those things that could
also play their effective goals and objective. Artificial intelligence with having the latest
development and make the business for working with more useful in banking sector. Software
development for which the stages that could also help for developing the better software and
make the effective terms. Potential drawbacks and benefits in investing more for the technology.
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REFERENCES
Books and journals
Belanche, D. and et.al., 2020. Robots or frontline employees? Exploring customers’ attributions
of responsibility and stability after service failure or success. Journal of Service
Management.
Boubaker, S. and et.al., 2020. Does corporate social responsibility reduce financial distress
risk?. Economic Modelling. 91. pp.835-851.
ERDURAN, G.Y. and LORCU, F., 2020. The Investigation of Online Customer Complaints in
the Banking Sector by Text Mining. Business & Management Studies: An International
Journal. 8(5). pp.3835-3866.
Feng, B. and et.al., 2020. The impact of core technological capabilities of high-tech industry on
sustainable competitive advantage. Sustainability. 12(7). p.2980.
Gui, Y. and Chen, Y., 2021. A Cache Placement Strategy Based on Entropy Weighting Method
and TOPSIS in Named Data Networking. IEEE Access. 9. pp.56240-56252.
Javed, M.U. and et.al., 2020. Blockchain-based secure data storage for distributed vehicular
networks. Applied Sciences. 10(6). p.2011.
Jiang, G. and et.al., 2020. Modeling the dynamics of online review life cycle: Role of social and
economic moderations. European Journal of Operational Research. 285(1). pp.360-379.
Khan, M.R., Tariq, Z. and Abdulraheem, A., 2020. Application of artificial intelligence to
estimate oil flow rate in gas-lift wells. Natural Resources Research. 29(6). pp.4017-4029.
Lohmer, J. and Lasch, R., 2020. Blockchain in operations management and manufacturing:
Potential and barriers. Computers & Industrial Engineering. 149. p.106789.
McKillop, D. and et.al., 2020. Cooperative financial institutions: A review of the
literature. International Review of Financial Analysis. p.101520.
Méndez-Suárez, M., Monfort, A. and Gallardo, F., 2020. Sustainable banking: New forms of
investing under the umbrella of the 2030 agenda. Sustainability. 12(5). p.2096.
Özcan, A., 2020. Sustainability Reporting and Corporate Attributes: An Emerging Market
Perspective. Asian Journal of Accounting and Governance. 14.
Salvado, F., Almeida, N. and e Azevedo, Á.V., 2020. Economic Life-Cycle Indicators for Public
School Buildings. In Engineering Assets and Public Infrastructures in the Age of
Digitalization (pp. 217-225). Springer, Cham.
Tyulin, A. and Chursin, A., 2020. The Fundamentals of Product Life Cycle Economics. In The
New Economy of the Product Life Cycle (pp. 1-50). Springer, Cham.
Vallor, S., 2020. Social networking technology and the virtues. In The Ethics of Information
Technologies (pp. 447-460). Routledge.
Vevere, V. and Svirina, A., 2020. Business Ethics and Corporate Social Responsibility.
Wirtz, B.W., Weyerer, J.C. and Sturm, B.J., 2020. The dark sides of artificial intelligence: An
integrated AI governance framework for public administration. International Journal of
Public Administration. 43(9). pp.818-829.
Zhu, H., 2020. Big data and artificial intelligence modeling for drug discovery. Annual review of
pharmacology and toxicology. 60. pp.573-589.
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Online
Komarraju, A., 2021. LATEST INNOVATIVE AI DEVELOPMENTS IN Q1 2021 [Online].
Available through: <https://www.analyticsinsight.net/latest-innovative-ai-developments-
in-q1-2021/>
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