Challenges and Obstacles of Talent Management in HSBC Bank Project

This project report, focused on HSBC Bank, investigates the critical challenges and obstacles encountered in talent management. The study begins with an introduction outlining the aims and objectives, which include understanding talent management concepts, identifying techniques, analyzing challenges in employee retention, and recommending improvements. The project management plan details costs, scope, time, quality, communication, and risk factors. A Gantt chart and Work Breakdown Structure (WBS) are provided to illustrate the project's timeline and task organization. The research methodology employs a qualitative approach using both primary and secondary data, including questionnaires and literature review. Data analysis utilizes thematic analysis to interpret findings, supported by charts and graphs. The literature review explores existing research on talent management. The data analysis section presents the findings, including employee perspectives on talent management concepts, techniques, and importance. Recommendations for improvement are provided, and the report concludes with a reflection on the research process and outcomes. The report is supported by references and an appendix, including a questionnaire and project logbook.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

TABLE OF CONTENTS
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Aims and Objectives...............................................................................................................1
Project Management Plan.......................................................................................................2
Gantt chart and WBS..............................................................................................................4
Timeline..................................................................................................................................9
Research Methodology...........................................................................................................9
Literature Review.................................................................................................................12
Data Analysis........................................................................................................................12
Recommendation..................................................................................................................24
Reflection.............................................................................................................................24
CONCLUSION..............................................................................................................................25
REFERENCES..............................................................................................................................26
APPENDIX....................................................................................................................................30
Questionnaire........................................................................................................................30
Project logbook for the chosen organisation........................................................................33

TITLE
The key challenges and obstacles faced by financial sector in terms of talent management- A study on HSBC Bank.
INTRODUCTION
Talent management is an organization's serious-mindedness to recruit, retain and develop the most talented employees
available in the job market place. It helps the employees of the company to feel engaged and motivated in order to achieve
organizational long term and short term goal and objectives (Claus, 2019). Moreover, it results in customer satisfaction through
effective and efficient client services provided by the employees and thus, increase the over all business performance. In this project
report the company chosen is HSBC bank which is a British transnational investment funds bank and a fiscal work keeping company.
It primarily operates its services in the regions of Africa, Asia, Oceania, Europe, North America and South America (Mellahi, 2019).
This report will emphasize on the aims and objectives of the key challenges and obstacles faced by HSBC bank in term of talent
management. The project management plan will be formulated considering the resources, risks, cost and duration in the investigation.
Further, a minor research has been conducted which determines the importance of implementation of project.
Aims and Objectives
Aim
To identify challenges and obstacles faced by HSBC bank in context of talent management.
Objectives
 To develop understanding about the concept of talent management.
 To identify different techniques of talent management in HSBC bank.
 To analyse the challenges that are featured by the company in retaining talented employees within organization.
1

 To recommend the ways in which the talent management of the company can be improved.
Research Questions
 What is talent management?
 What are different types of techniques to measure talent management in HSBC bank?
 What are the challenges and obstacles faced by HSBC bank while retaining talented employees?
 Which technique can be used to improve talent management within the organization?
Project Management Plan
A project management plan is a conventional document which defines how the project is executed, monitored and dominated.
The performance of the project has been measured against the performance measurement standards which is included in project
management planning (Hartwell, 2019). Project managers spend considerable duration ensuring achievement of baselines of the
project. Project management plan covers following aspects:
Cost Cost is an important factor of project management. Effective cost
management ensures that a project budget is on correct path and will be
accomplished according to its planned range. The cost of the research
activities such as sampling, data collection, etc. will be £200.
Scope The scope of the research for the company are to understand the concept
of talent management and different techniques used by HSBC bank in
order to retain talented employees within the organization. With the
effective research about this topic, the company will able to identify
challenges and obstacles faced by the company in order to maintain
2

talent management (Erasmus, Naidoo and Joubert, 2017). This project
will provide knowledge enhancement of the researcher about this
particular topic. However, this report will demand the exercise of the
scholar to work in a way which benefits both the company and
researcher.
Time The total time collecting the data, sampling, assessment of collected
data through charts and reports, the scholar would need a stipulated time
of 17 weeks starting from 19/01/2021 to 22/05/2021.
Quality Researcher can use qualitative method to conduct the research. The
collection of data is from both sources i.e. primary and secondary. The
primary data will be collected through questionnaires, interviews, etc.
while the secondary data will be collected through validated and reliable
sources (Friday and Sunday, 2019).
Communication In order to complete the project efficiently within the stipulated duration
and budget, researcher required proper interactions.
Risk The risk involved in the project is high with respect to limited time
duration and cost incurred in the project. Due to false data collection the
researcher will not able to complete the investigation and the amount
invested also been wasted (Hughes, 2018).
Resources The researcher requires various resources in order to complete the
research report such as internet, advanced technologies, money,
3

transportation, laptop, phones, books and journals, articles, etc.
Gantt chart and WBS
Gantt Chart: It is a kind of bar chart that elaborate a project agenda. It is basically a tool which assists the researcher in the
planning and scheduling of projects of all sizes, however, it is useful for simplifying tangled tasks.
4

5

Work Breakdown Structure: Work break down structure is a hierarchical disintegration of the work to be executed by the project
team to complete project objectives and create required deliverables. This helps in completion of project on time.
6

7

Timeline
8

Research Methodology
9

Research methodology show how a researcher will systematically develop its study to ensure reliability and validity outcomes
with address its objective and aims (Gakovic and Yardley, 2007). Research methodology includes which data is to collect, the way to
collect it, sources to collect data and analyse them.
Research Type
The research refers to careful consideration for a particular concern or issue with use of scientific processes. There are two
types of research qualitative and quantitative, the qualitative includes quality measure of data and quantitative involves numerical
number of data. In this study researcher have taken qualitative type of research as the study requires human aspect's integration.
Research Approach
It is a plan and particular processes for doing the research. The scholar is taking inductive approach because this approach is
helpful in making the qualitative research more effective and valid results can be obtained.
Research Philosophy
The research philosophy is a belief for the manner of collecting the data and analysed. There are basically two types
Interpretivism and positivism and in this study researcher will use the Interpretivism philosophy as it is more efficient to represent the
qualitative data.
Data Collection
The data collection is a process of collecting data from various source. Generally data can be collected as primary and
secondary and for this study scholar will take both the data. For primary data collection interview or questionnaire will be utilized
using appropriate sample (Ready and Conger, 2007). Further, under secondary research, researcher will take information written in
books, article and journals by various authors. This will be used to critically evaluate the finding and draw relevant conclusions.
Sampling
10