HCI Principles, Applications, and Kan Bank Online Banking Report

This report delves into the realm of Human-Computer Interaction (HCI) by examining the application of its principles within Kan Bank's new online banking application. The study begins with an introduction to HCI, defining it as the interface through which users interact with computer systems to perform desired functions. The report outlines various HCI principles, including perceptual, mental model, attention, and memory principles, and their significance in creating effective user interfaces. It then critically analyzes the advantages of incorporating HCI principles in online banking applications, such as cost reduction, improved IT staff efficiency, automation gains, enhanced performance, and increased data protection. However, it also acknowledges and discusses the potential disadvantages, including the need for user training, challenges in situational decision-making, and ethical considerations. Furthermore, the report evaluates the effectiveness of user interaction with different applications, emphasizing the importance of display legibility and the role of HCI in providing user-friendly usability. The conclusion highlights the significance of HCI in the technology era, emphasizing the need for software developers to reduce complexities and provide user-friendly interfaces. The report concludes that the online banking application based on HCI proves effective by facilitating various functionalities such as fund transfers and easy access to bank accounts and transactions.

IT and Computing
(Human Computer
Interaction)

INTRODUCTION
Human computer interaction can be referred as a interface by which user interacts with
the application or a computer system in order to perform required function. Therefore This report
will be based on the Kan Bank in which new online banking application will be introduced. This
study will provide the material on the principles of HCI. Disadvantages of using HCI principles
within mobile online banking application will also be explored here (Shneiderman and et.al.,
2016). In addition various factors are determined in which user can interact with different
applications.
ACTIVITY 1
Principles of HCI
Human computer interaction is the design and study which depicts the characteristics that
how the user can interact with the online computer applications. There are various principles and
standards are introduced for HCI which can be described as:
Perceptual principles
This principle of HCI can be basically utilised to create an effective display design. This
principle is based on the error free design of the computer interface (Anderson and et.al., 2017).
This principle helps in introducing single sensory variables in which various possible levels are
contained.
Mental model principles
Principle of pictorial realism which which represents multiple elements and such
elements are generally move in a pattern which recognises user's mental compatibility.
Principles based on attention
It basically helps in minimising the information access or interaction cost during the
distraction of the user in search to access necessary information (Rautaray and Agrawal, 2015)
. Proximity compatibility principle allows the users to divide the attention between two
information source for the completion of the tasks. However, principle of multiple resources
allows the user to process the information across different sources.
Memory principles
This principle allows the user to replace the memory with its visual representation which
basically helps in ease the use of memory (Card, 2018). Although principle of predictive aiding
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in which display basically attempt elimination resource demanding cognitive tasks with the
perceptual tasks which leads to the use of user's mental resources.
Critical analysis of different banking online applications that uses Principles of HCI
HCI is basically a discipline which is concerned with the design, evaluation and the
implementation of a interactive computing system for the use of people (Preece, 2016)
. This interaction generally occurs at user interface which includes hardware as well as software
functioning. Various pros of HCI are as follows:
Lower Costs: It basically decreases the cost of entry in which the business only needs to pay for
only required services. This minimises the total costs of entry as compared with the legacy
infrastructure or integrated system.
More efficient IT staff: As the Kan bank will improve the efficiency of their staff because all
the handles with such online HCI based applications (Lazar, Feng and Hochheiser, 2017).
However, IT staff only needs to have knowledge about applying the infrastructure resource to
meet application needs.
More gains via automation: Introduction of the Online banking application within Kan bank
leads to all automated tasks which performs all the scheduling functions during the centralised
management of Datacenter resources.
Improved performance: Online banking application within Kan bank enables them to deploy
many kinds of applications and workloads in a single shared resource pool which enhance the
performance.
Increased data protection: Along with this, Hyper-convergence software is designed to handle
the fact that hardware will eventually fail (Norman, 2017). It will achieve the data redundancy
and also gets the benefits of data protection.
However, there are also some disadvantages included in using the HCI and such cons are
described below:
 User need to be taught for the use of application
 Long process to take situational decisions whenever any discrepancy is there.
 Ethical issues may prevent its development
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Evaluating the effectiveness in which users can interact with with different applications
During the interaction of human and computers, HCI, basically helps in detecting,
processing and reacting to the human emotions in order to develop the emotionally intelligent
information system. Along with this, a Display's legibility is critical and necessary for designing
a usable display (Manogaran, Thota and Lopez, 2018). Although, Human computer interactions
are usually more effective then reactive actions. HCI basically provides the effective interface
which provides the easy and user friendly usability to the users via interfacing.
Moreover, the interface between humans and computer is crucial to facilitate this
interaction. It provides the effective use of various such functionalities such as desktop
applications, internet browsers, handheld computers which make use of prevalent graphical user
interface of today. Of the main effective advantage of the Human computer interaction is the user
satisfaction because it basically introduced for the interaction of the machine and human in
communication. Also, it displays the human made artificial facts which are basically designed to
support the perceptions of relevant variable perceptions which helps in further processing of the
information. Therefore the online application introduced for the Kan banking is the most
effective application as it allows the user interaction in a most effective way (Manogaran, Thota
and Lopez, 2018). Also The online banking application based on the HCI basically proves to be
the effective application for the users as it allows various functionalities such as transferring of
the fund, easy accessibility to the bank account and also accessing the online transactions of the
banks. In this way, human computer interaction is proved to be one of the effective source which
allows the human as well as computer interaction via most effective interface that is used for
various multiple functioning.
CONCLUSION
From the above study, It can be concluded that in the era of technology, human computer
interaction is one of the important aspect. HCI has been the great challenge as software
programmer have to reduce all the back-end complexities and provide user friendly interface to
the users. This study has provided various principles of HCI along with its consequences during
use of different online mobile application. It allows the users to use the same hardware and
software devices and it allows to use the applications effectively.
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REFERENCES
Books and Journals
Anderson, T.G., and et.al., Facebook Inc, 2017. Human-computer user interaction. U.S. Patent
9,804,672.
Card, S.K., 2018. The psychology of human-computer interaction. Crc Press.
Lazar, J., Feng, J.H. and Hochheiser, H., 2017. Research methods in human-computer
interaction. Morgan Kaufmann.
Manogaran, G., Thota, C. and Lopez, D., 2018. Human-computer interaction with big data
analytics. In HCI challenges and privacy preservation in big data security. (pp. 1-22).
IGI Global.
Norman, K.L., 2017. Cyberpsychology: An introduction to human-computer interaction.
Cambridge university press.
Preece, J., 2016. Citizen science: New research challenges for human–computer
interaction. International Journal of Human-Computer Interaction. 32(8). pp.585-612.
Rautaray, S.S. and Agrawal, A., 2015. Vision based hand gesture recognition for human
computer interaction: a survey. Artificial intelligence review. 43(1). pp.1-54.
Shneiderman, B., and et.al., 2016. Designing the user interface: strategies for effective human-
computer interaction. Pearson.
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