Comprehensive Analysis of BLOM Bank's HRM Strategies and Practices

This report analyzes the human resource management (HRM) practices of BLOM Bank, a prominent financial institution operating across Arab and European countries. The analysis covers various aspects of BLOM Bank's HRM, including recruitment strategies, training and development programs, employee motivation techniques, and health and safety procedures. The report highlights BLOM Bank's recruitment methods beyond traditional CVs and interviews, emphasizing their focus on multi-dimensional employees. It also examines the training programs offered, such as the Management Training Program (MTP) and Fast Track Program (FTP), along with the various training techniques employed to enhance employee competencies. Furthermore, the report explores initiatives taken by BLOM Bank to increase employee commitment and motivation in a changing job market. Finally, it addresses the bank's health and safety measures, providing recommendations for improvements to ensure a safe working environment for all employees across its international operations.

Running head: HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
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Summary on the BLOM Bank
BLOM Bank is the largest bank in the Arab Republic in deposits and total assets and
the banks with the greatest international presence operating in 12 countries across Arab and
European countries. The bank was first established in 1951 as a joint stock company and
attained the present position within 30 years.
BLOM Bank employs relevant and fair HR rules and policies including Oracle-based
HRM software as well as BLOM owned testing and assessment rules to give equal
opportunities to all the potential appliers. BLOM wants to hire employees who are
multidimensional in their approach to work and not limited to their educational expertise. The
HR department runs two programs – Management Training Program (MTP) and Fast Track
Program (FTP). The training and development assesses employees training, evaluates
performances and monitors progress and is divided into two parts – internal and external.
They also have a set of health and safety procedures for their employees at the bank.

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Answer to Question 1
Other than CV and walk-in interviews, HR managers can use advertisements,
recruitment via internet, outsourcing, executive recruitment, employee exchange,
employment agencies, educational institutions, employee at factory level, labor contractors
and even re-employment of ex-employees to identify potential talents (Al Ariss & Dessler,
2012).
Coupled with educational background and work experiences, the other information
required for recruitment is work history, medical history, work potentiality, identification
details, and NOC certificate for experienced candidates and technological qualifications.
Answer to Question 2
In the scenario of changing job market of contemporary world, BLOM HR managers
are seeking to recruit talented and potential employees to occupy specialized and key
positions.
BLOM managers are in the process of developing their employee’s career by
employing employees with talent and potential and not with limited educational
qualifications. Training is also given to the employees along with workshops and professional
job expertise.
Answer to Question 3
In order to develop the competencies of employees, the BLOM managers employ
certain training techniques like IT training, sales training, CRM training, management
training, team building training, project management training, customer safety training, health
and safety training and regulatory training (Jehanzeb & Bashir, 2013).
Answer to Question 4

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To increase the commitment and motivation of the employees, the BLOM HR
managers can take various initiatives in the face of ever-changing job market of Lebanon and
Arab countries (Evangeline & Ragavan, 2016). They can upgrade their organizational culture,
introduce innovation in mode of working, recognize efficient employees and motivate those,
give rewards and monetary benefits, conduct flexible shift timings and give certain non-
monetary benefits like recreational activities.
Answer to Question 5
BLOM in Lebanon and MENA region has measures to ensure safety and health
procedures but some measures are missing. Good housekeeping must be maintained at the
workplace with hygienic washroom conditions. No act of theft and vandalism or incidents of
fight are accepted at the workplace. Possession and consumption of alcohol should be strictly
prohibited (Reese, 2015). Workers must wear PPE and should know how to operate fire
extinguisher in emergency.
The same measures along with the recommended ones should be applied to all the
Arab countries like BLOM Bank so that employees can work safely at the workplace.

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References:
Al Ariss, A. & Dessler, G., (2012). Human Resource Management (Arab World ed.).
Evangeline, E. T., & Ragavan, V. G. (2016). Organisational culture and motivation as
instigators for employee engagement. Indian Journal of Science and
Technology, 9(2).
Jehanzeb, K., & Bashir, N. A. (2013). Training and development program and its benefits to
employee and organization: A conceptual study. European Journal of business and
management, 5(2).
Reese, C. D. (2015). Occupational health and safety management: a practical approach.
CRC press.