HR Career Report: Skills, Trends, and Job Analysis in Tourism

This report analyzes the career of a Human Resource executive within the travel and tourism industry. It begins with an introduction to career management and the importance of HR in organizations, particularly in the fast-growing travel and tourism sector. The report then discusses the general trends impacting the industry, such as globalization and technological advancements, and their effects on HR practices, including the need for skilled professionals. The report identifies the necessary skills, knowledge, and experience for an HR executive, including communication, decision-making, training, and organizational skills, and expertise in employee relations and training and development. It also includes a job advertisement analysis for a Human Resource Executive position at Thomas Cook, evaluating the candidate's suitability for the role. The report concludes by highlighting the candidate's qualifications and enthusiasm for the position, emphasizing the importance of strategic HR skills and talent management.

Career
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Table of Contents
INTRODUCTION...........................................................................................................................1
ANALYSIS AND APPLICATION.................................................................................................1
General trends which will impact on profession/industry...........................................................1
The skills/ knowledge and experience required..........................................................................3
EVALUATION................................................................................................................................4
REFRENCES...................................................................................................................................6

INTRODUCTION
Career management is combination of structured planning as well as active management
choice of one's own professional career. Aim of this report is to understand what skills and
knowledge have to be required in individual who is graduated (Gati and Levin, 2015). In this
assignment specialised area chosen in Human Resource which is important part of an
organisation as play several essential role such as recruitment and selection, employees welfare
and many more. Sector selected within this area is travel and tourism which is fastest growing
industry now a days as well as having large number of job opportunities for graduate people.
Moreover, this project will going to discuss general trends which will impact on HR profession
as well as travel and tourism industry. Along with this, skills, knowledge and experience
required for working in respective industry will going to be highlighted within this project. In the
end, job vacancy will be identify for getting better career opportunities.
ANALYSIS AND APPLICATION
Travel and tourism industry is wide sector as well working with one common goal i.e., to
provide necessary product as well as services to travellers. Respective industry has become
largest civilian industry in word, as per the statistics every one person is part of respective sector
out of ten (About Travel and Tourism Industry, 2018). In addition to this, Travel and tourism
industry is classified within five major parts such as lodging operations, transportation services,
food & beverage operations, retail stores and activities.
Human resource is an division within an organisation which is responsible for all the
activities related to staff members. There are several activities performed within respective
division such as recruiting, vetting, selecting, hiring, on-boarding, promotion, paying,
independent contractors and many more. Most important is that HR department stay on new
legislation guiding like how employees have to be treated while working, hiring as well as firing
process.
General trends which will impact on profession/industry
As discussed above that travel and tourism is wast industry and several modification take
place within respective industry. There are two factors which gives wide impact such as
globalisation and technology.
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Impact of globalisation Industry/profession – Globalisation have wide impact on
travel and tourism industry as it become much different because of its multicultural nature.
Within this industry mutual relation will created within local community and tourists where both
of them will know and exchange new cultures (Murata and Nishimura, 2015). In addition to this,
globalisation result in increasing number of tourist and activities of organisation working within
this sector. So for respective sector it is necessary to prepare professional staff members for
managing overall activities within effective manner. Along with this, it will help in serving
customers within effective manner and result in making them satisfied. Thus, globalisation have
wide impact on travel and tourism industry by increasing number of tourism and business
opportunities which result in generating several job opportunities. On the other hand,
globalisation have impact on Human resource professional because work of this department
increase when organisation start doing their work at global level. For conducting daily operations
there is requirement of hiring more staff members for conducting daily basis work in more
effective manner. Thus, work of human resource executive will increase as they have to arrange
training and development session for their existing as well as new staff member (Lämsä And et.
al., 2017). So that, their skills and knowledge will get enhance personnel will conduct their
activities in more effective manner at global level. It is very important for company to follow
current trends of society in order to match with market area and needs or wants of customer.
Current trends of this industry includes online booking of hotel rooms, tickets and other
facilities. Online booking is very easy and accessible for customers and it is beneficial for
company also.
Impact of technology on Industry/profession – Technology is the factor which easily
get change and result in wide impact on organisations working within travel and tourism
industry. Thus, enhancement in technology help respective sector in serving their customers
within more effective manner. Along with this, they will also help in building direct relation
within guest at world wide level. In addition to this, travel and tourism industry will able to solve
issues of tourism as well can take feedback from them in relation of offerings. It is important for
hotels, tourist as well as restaurants to enhance their products and services. For example,
advancement in technology result in revolutionized hotel rooms key (Bencsik and Machova,
2016). Along with this, guest can book their travelling packages, room, cabs and so on while
sitting anywhere in world with the assistance of technology. On the other hand, advancement in
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technology have its impact on Human resource executive as their work get easy within travel and
tourism sector. Because they can record information and data of their customers by using several
advance software which result in doing their work in easy manner. Along with this, HR
executive can hire candidates by placing advertisement on several online sources such as social
media tools. There are various opportunities for this industry in future, so it is very important for
organisation to analyse future trends. By identifying trends that will take place in future will help
organisation to prepare themselves. Future trends in travel and tourism industry will include
innovative technology which provide virtual reality to customers. Through virtual reality
customers will be able to clearly analyse quality of services. Company can plan strategies that
matches with future trends and gain competitive advantage over their rival companies.
The skills/ knowledge and experience required
There are several personal skills as well as area of knowledge and expertise required
within me for working as an Human Resources executive within travel and tourism industry
organisation. Related to this I gain knowledge in classroom when teacher was teaching.
Explanation of these are as follows :-
Personal skills – There are several skills which required within individual for working as
an Human resource executive in an business firm. Explanation of these skills are as follows :-
 Communication skills – As an HR executive there is requirement of communication
skills for expressing themselves clearly in oral as well as written communication. As per
gained knowledge from my teacher human resource field need lot of talking because they
are in charge of recruitment which entails a series of interview. Moreover, they deals with
several people in a day for solving their issues which need better communication skills.
 Decision making skills – There are lots of decision making which involved within the
area of HR executive. For instance, within recruitment process there is requirement to
decide whether candidate is suitable for vacant job position or not.
 Training and development skills – This is important function which HR executive have
to perform because they are responsible increasing performance, skills and knowledge of
staff members. As it is important to have training and development skills.
 Organisational skills – HR executive must have organisational skills because they have
to manage several functions within organisation such as training, recruitment,
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performance appraisals, employees relation and many more. Thus, HR have to overseas
all these functions so they must have organisational skills for conducting these operations
in effective manner.
 Budgeting skills – In organisation compensation and other benefits go through HR
department of organisation. Thus, it is primary role to limit expenditure as well as not to
overspend on any unnecessary activities.
Along with these personal skills it is important for me to be expert in within Human
resource area. So that, I can perform my job role as an Human resource executive in an
organisation within effective manner. Thus, my expertise area are mention below :-
 Employees relation – This is my expertise area as I am expert in maintaining relation
with staff member within effective manner. It is important for Human resource executive
to build good relation with staff members because it will result in their satisfaction as
well as long term retention within organisation.
 Training and development – I am good in designing as well as providing training and
development session to staff members. That will help in developing skills and knowledge
related to specific area.
EVALUATION
I found an opportunity of Human resource executive within Thomas Cook which is travel
and tourism industry organisation. This job advertisement found by me in LinkedIn which is
social media tool. This job role is of my interest area as as completed my bachelor degree in
Human resource. Along with this, I have numerous of personal skills which help me in
conducting role of HR executive within organisation. Furthermore, my expertise area are
employees relation as well training and development session which are important role of human
resource executive to be performed within an organisation. I have number of crucial skills that
are essential to play a Human resource manager role in respective firm, such as I am a good
communicator which enable me to listen viewpoints of different people. I am capable to plan
effectively in any situation and have multitasking personality which make me to cooperate with
group of individual and provide them reliable solution in case of any problem. In my experience
to the specific job role of HR manager I have recently part of different project such as program
development, process improvement and employee relation which makes my mind more clear
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about the actual role and responsibilities that have to be played by HR manager. In recent time I
am effectively active in the Society for Human resource management and also attend
professional conferences on regular basis that help me to use this as internal and external
opportunities development for employees that mainly includes job shadowing, team leadership
mentoring etc. Thus I am most anxious to join Thomas Cook where HR is respected and where I
am able to provide valuable inputs for strategic business problem by applying advance thinking
HR skills and talent management strategies.
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REFRENCES
Books and Journal
Gati, I. and Levin, N., 2015. Making better career decisions.
Murata, A. and Nishimura, M., 2015. Report of Symposium “To prevent the quitting a job of the
female physicians: from a viewpoint of labor circumstances maintenance and the career
formation”. An Official Journal of the Japan Primary Care Association. 38(2). pp.154-
156.
Bencsik, A. and Machova, R., 2016. Knowledge sharing problems from the viewpoint of
intergeneration management. In ICMLG2016-4th International Conference on
Management, Leadership and Governance: ICMLG2016 (p. 42). St Petersburg, Russia:
Academic Conferences and Publishing Limited.
Lämsä, A. M. And et. al., 2017. The expatriate’s family as a stakeholder of the firm: a
responsibility viewpoint. The International Journal of Human Resource Management.
28(20), pp.2916-2935.
Online
About Travel and Tourism Industry, 2018.[Online].Available
through:<https://setupmyhotel.com/train-my-hotel-staff/front-office-training/74-
hospitality-and-tourism-industry.html>
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APPENDIX
Job Advertisement
THOMAS COOK
Thomas Cook, United Kingdom is a part of Thomas Cook Global, one of the renowned names
in travel and tourism sector is inviting application for the post of Human Resource Executive
for its branch located in central London. The person appointed will be responsible for
maintaining records of different candidates working for the organisation. The major
requirements for this position are listed below:
 Candidate must have a bachelor in Human resource management
 Good communication skills
 Candidate must excel at Ms Office
 Able to work with minimal supervision.
 Ability to handle pressure and work well with team members.
The requirements are specially for the position of HR executive based in central
London. If you think you are suitable for the job profile then you can forward your CVs on the
address provided underneath. The candidate will be offered with best-in-segment remuneration
package and dynamic environment which will be offering numerous opportunities to grow.
Senior Hiring Manager
South Building,
Barbican Street,
London
Email: [e-mail]
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