Human Resource Development Report: Training and Learning Styles

This report on Human Resource Development (HRD) examines various aspects of training and development within an organization, specifically focusing on Sun Court Ltd, a healthcare service provider. It begins by exploring different learning styles (visual, auditory, kinesthetic, and interpersonal) and their importance in enhancing employee skills. The report then delves into the role of the learning curve in measuring employee performance and the contribution of learning styles and theories to organizational goals. The second task compares training needs at different organizational levels, discusses the advantages and disadvantages of various training methods (on-the-job and off-the-job), and outlines a systematic approach to planning training events. Task three focuses on the evaluation of training events, including the methods used and their effectiveness. Finally, the report investigates the role of government in training, development, and lifelong learning, along with the impact of competency movements on public and private sectors, concluding with contemporary training initiatives in the UK. The report emphasizes the importance of aligning training programs with organizational goals and employee needs to improve service quality and employee retention.

Human Resource
Development

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Different learning styles........................................................................................................3
1.2 Role of learning curve...........................................................................................................4
1.3 Contribution of learning styles and theories.........................................................................5
TASK 2............................................................................................................................................5
2.1 Comparing training needs at different levels........................................................................5
2.2 Advantage and disadvantage of training needs.....................................................................6
2.3 Systematic approach to plan training & development for training event..............................7
TASK 3............................................................................................................................................8
3.1 Prepare an Evaluation of training event................................................................................8
3.2 Carry out an evaluation of training event..............................................................................9
3.3 Review the success of the evaluation methods used..........................................................10
TASK 4..........................................................................................................................................10
4.1 Role of government in training, development and lifelong learning..................................10
4.2 Development of competency movement has impacted on public & private.......................11
4.3 Contemporary training initiatives introduced by UK government contribute to human
resources development..............................................................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource development are those activities which ensures about the organisational
members are having skills and core competencies in order to meet with the goals of company. It
is the stand alone function which is primary perform with in the human resource management
departments. It is the responsibility of managers to manage all the activities which are
performing by the employees and provide them a proper training and development programme to
achieve the objectives of companies (Crook and et. al., 2011). Through this it will increase the
skills of workers and will able to provide quality of services to customers. In organisation it is
important that to find out the core competencies of employees so that managers can allocate the
task according to their capabilities. At work place it is important to make the strong position with
the employees so that they can retain in organisation for a long period of time.
Present report is based on Sun Court limited which provides the health and care facilities
and services to age of 60+ people. Their aim is provide quality of services to workers and
customers to retain them for a long period of time. Here, different types of learning styles has
been explained. Further the benefits of different training method is discussed.
TASK 1
1.1 Different learning styles
The managers of Sun Court Ltd has to use different kind of learning styles which will
increase the capabilities of employees. Through this the company can achieve their task and
goals with in time period. Every people in organisation has unique and different learning styles.
This learning styles are use because it also improve the communication between two person and
helps them to build a sturdy rapport with them (Daley, 2012). Following are the some different
learning styles which are provided to Sun court limited to their employees.
Visual learners – In this the employees are learning through what are seeing. Through
this the learners will enhance their skills with the help of charts, graphs, images and so on. This
style is more effective because through this the learners will able to see the expressions of others.
Auditory learning - In order to increase the skills of employees this of learning style is
also provided some time. In this the learners can hear the instructions from the audio.
Kinaesthetics learners - In this employees are learning from the gestures, posture or by
experimenting new things through active participation.

Interpersonal learners – In this the employees are learning from other. They share their
ideas, views, opinions with other. Through it will increase their knowledge and skills so that they
can perform the task in appropriate manner.
Sun court residential home limited has to provide the proper accommodation to old age
people. So that they can provide different learning learning styles to staff in order to provide
quality of services to them (Gruman and Saks, 2011). In residential homes there are many people
who are suffering form different problems so that they can use these different learning styles
such as audio, kinaesthetics, visual.
1.2 Role of learning curve
Learning curve is graphical representation which shows the skills of employees at
different stage. This curve shows the relationship between the learning and experiences. The
learning curve is used to suggest about the patterns which are can be used by the organisation.
Sun court limited can measure the performance of employees through this learning curve.
Learning curve is also defined as cost, efficiency or productivity curves. It helps the organisation
in order to identify experience of people from the start to end. On the basis of learning curve the
company can conduct the proper training and development programme to their staff. In learning
curve graph there are three stages slow beaning, steep acceleration and plateau. In slow beaning
stage, the employees learn about the different learning styles. In this they are making little efforts
to increase their skills and knowledge.
In steep acceleration, maturity stage begins (Guest, 2011). Through the efforts of
employees the company can meet out with their goals and objectives. In last stage Plateau, time
and efforts are measured to gain the results about the learning experience.
At work place it is important to understand the importance of transferring learning curve.
It will help the employees to increase their skills and efficiency to provide the best possible of
outcome results. The members of Sun court residential home limited are making lots of efforts to
gain the outputs in appropriate manner. While using the learning curve it improves the efficiency
of employees. It helps the members to understand the total experience about the different styles
which are using by the individuals. At work place it is the responsibility of manager to evaluate
the performance of all the staff so that overall targets can be achieved in efficient manner.

1.3 Contribution of learning styles and theories
In organisation different learning styles and theories are having an important role. As
there are many different such as visual, auditory, interpersonal and many more. These theories it
help employees to understand the whole organisation culture and factors. There are many factors
which are connected with the learning styles such as every employee has unique skills so the
manager has to provide appropriate training and development programme in order to increase
their efficiencies. Using different styles and theories will help the managers to plan and design
the strategies for achieving the objectives of organisation (Hall, Daneke and Lenox, 2010). Sun
court limited has to provide proper training and development programme at work place to
increase the skills and knowledge of employees. Through this they can also identify the needs of
employees. In this organisation there are many people whose age are above 60 years so it is
important to use different learning styles and theories.
Sun court limited has to focus on the needs of customers and abilities of their staff so that
they can provide quality of services to them. It will also easy for them to retain them for a long
period of time. Along with it also improve the growth efficiency of organisation. The manager is
responsible to perform their task in appropriate manner so that they can also allocate the work to
employees in efficient manner. Learning style is also help the employees to increase their skills
and the factors in organisation. Learning style has made some contributions such as it helps the
organisation in planning the learning the learning events through which they can achieve the
targets. It covers all the responsibilities of workers as well as customers so that they can retain in
market for a longer period of time.
TASK 2
2.1 Comparing training needs at different levels
In every organisation training plays an important role. It is key element of human
resource development which also improves the performance of employees. In organisation there
are different departments and it is important for them to provide the training according to
different areas. It the responsibility of managers and leaders of every department or at every level
to monitor the training needs and provide them accordingly (Harzing and Pinnington, 2010). In
Sun court home residential limited if training is provided in appropriate manner then the
employees will provide the proper accommodation to old age people. It is also important to

provide proper training needs because there are many people who are suffering from the different
diseases. In this organisation there are different departments such as finance, research and
development, information department. The organisation needs skilled and experience worker so
that they can provide quality of services to customers.
Finance – In this the employees and managers has to take the suggestion from the
expertise so that they can make proper decisions regarding to invest the funds in different
sectors. In this the managers has to provide the proper training new and existing employees so
that they can make proper accounts (Hsieh and et. al., 2011). This department is very helpful
because through this the company can maintain the strong position in market in terms of
financials.
Information technology department – In this when the department are using new and
latest technologies then it is the responsibility of managers to providing proper training to
employees so that it will increase their skills and knowledge to perform their task in appropriate
manner. Through this it will increase the efficiency of employees.
Marketing – In this department, it is very important to provide proper training to new
employees. Through this they can build a strong team and improve the efficiency of team
members. The managers has to make appropriate marketing strategies so that they can provide
proper training to employees. Through this the company can target their customers and maximise
the profits.
2.2 Advantage and disadvantage of training needs
The training method is used by Sun court limited is on-the-job and off-the-job training
methods. Through both the managers can provide proper training to employees. While providing
the training it encourage and motivate the employees to perform their task in appropriate manner.
But some times it waste the time of organisation as well as employees. Sun court limited is
operated at large level of organisation so they required a numerous employees to provide
accumulate facilities to old age people (Klašnja-Milićević and et. al., 2011). On these employees
the company is spending the large amount of funds to provide a proper training session. On other
side, it will also improve the skills of employees and through that they will completely
understand the vision, mission of organisation. The following are some advantage and
disadvantage of training methods.
Advantages

 It increase the skills and knowledge of employees so that they can provide quality of
services to customers.
 While providing the training programmes it improves the communication skills of every
employees and make the strong relationship with organisation.
 Through the training it resolve the conflicts between the employees which has been
arisen to complete their task.
 Organisation can spent more amount if the result of training provided is good.
 In Sun court residential home while providing the training they can also utilise the
amount in best manner.
Disadvantage
 Sometimes it waste the time and money of the organisation.
 It is a time consuming process and difficult for managers to provide training according to
the needs of individuals (Knowles, Holton III and Swanson, 2014).
 The managers can not take meaningful decisions.
 If the training is provided through the off-the-job methods then it waste the time of
managers and different tools and techniques are needed to provide these kind of training.
2.3 Systematic approach to plan training & development for training event
Systematic approach of training are very useful which help the organisation in identifying
the objectives and goals that which have to achieve first. An systematic approach of training is
the type of formal training which designed to ensure about the needs and wants of organisation at
different levels. The CEO of Sun court limits has to use systematic approach so that they can
plan the proper training and development programme. These approaches are very useful which
determine company interest and job performance of the employees.
Analyse – At this stage, it determine the training needs of every employee in
organisation. Through this it will analyse the performance, behaviour of managers and
employees. It is important for the organisation to analyse the different kinds of training so that
they can provide appropriate training.
Design – In this stage, the information are collected from various sources and through
this they create the proper learning objectives and identify the what materials should be used
while providing the training sessions (Komarraju and et. al., 2011). The company will also
examine the needs of employees.

Development – The company have to make the plans for providing the proper training
and development programme to employees. At this stage, the training needs is compared with the
to produce an multimedia tools to provide appropriate training. The managers has to use proper
tools and techniques in which they can arrange the proper training session for the new and
existing employees.
Implementation – in this stage, the manager has to implement the strategic approach
which has been made for the employees as well as organisation. This stage is the culmination of
all the previous steps. This integrate the research data and these data are use by the employees to
increase their learning skills which is emerge from the design of various development stages.
Evaluation – In last stage the managers has to monitor and analyse the plan in which
they have to take appropriate actions. Overreaching evaluation of the entire systematic approach
to measure the value of training programme.
TASK 3
3.1 Prepare an Evaluation of training event
While applying the different training methods it is important to evaluate them on regular
basis. Through the evaluation it will help the organisation to gain the knowledge about the
different employees. It will also easy for the company to identify their strength and weaknesses.
Evaluation is final step where the managers has to evaluate training methods (Kusluvan and et.
al., 2010). In Sun court limited different methods of training are used in order to achieve the
objectives of organisation. Human resource development is important factor in organisation
through which the manager will analyse the resources that how much resources are provided to
employees in order to provide the quality of services to customers. It will enhance the
performance of employees and improve the quality of work. Through this it will help the
company to meet out with their objectives in time period.
In Sun court limited while providing the training the managers has to use different tools
and techniques. For example, if the training is provided through the off-the-job methods then the
proper tools and techniques have to use by the managers. It is an effective method which can be
use by every organisation to improve the performance of the employees. When the proper
training is provided to employees it will also improve the efficiency of the company. Training
session will improve the overall growth of the company. The manager can take immediate

actions if any employee is facing problem. Through training events it will make the strong
relationship with the organisation. In modern era, it is very important to conduct proper training
session so that it will increase the efficiency and skills of employees. It is the responsibility of
managers to conduct the training time to time (Luthans and et. al., 2010). But sometimes it also
waste their time and money if these employees has not given the best possible of outcomes.
3.2 Carry out an evaluation of training event
In Sun court residential home limited to make the training worthwhile and productive
then it the duty of managers to make the proper strategies. They have to introduce a plan that
how to apply the most suitable training process. The evaluation of training event has four stage
i.e. reaction, learning, behaviour and results. The manager has to analyse these stage so that they
fulfil the needs of employees as well as of the customers. These stages are the alternative method
of evaluation which helps the employees to make coordination with others. The manager has
give the proper roles and responsibilities to employees and attend the training session according
to them so that they can give better result to company. These stages are described as below.
Reaction – In this level, the team members have to look upon the end of the event of
evaluation which should emphasis the reaction of employees. These reaction is all about the
satisfaction of the delegate training which has been provided by managers to their employees.
The employees are actively participating in training session which will help them to find out the
opportunities to increase their skills and knowledge.
Learning – The evaluation of training is done by the line manager who conduct the
training for their team members (McKenzie and et. al., 2012). This shows that how much
knowledge has been acquired by the employees. It also includes the information about the
confidence of employees that what they are playing the role after conducting the event.
Behaviour – This stage analyse that whether the behaviour of employee has been
changed or not through conducting different training sessions. The employees which they have
learn from the training session then they have put them in practice so that it will improve their
skills and knowledge. The employees of Sun court limited have to maintain proper behaviour
with old age people so that they can retain for a long period of time in residential home care.
Results – In last steps, the managers has to analyse the results of employees whether they
are providing the quality of services to customers or not. Along with this they have to look upon

the overall impact of these training session which is giving positive or negative impact. Through
this results they have to take appropriate actions to provide more quality of services to people.
3.3 Review the success of the evaluation methods used
The managers has to review the training which has been provided to employees in order
to fulfil their objectives (Meredith Belbin, 2011). At the end of year it is the responsibility of
manager to review the plan on regular basis in order to provide the quality of services to
customers. In evaluation of training events the methods has been used such reaction, learning,
behaviour, results. The method which has been used by Sun court limited has to be review on
regular basis. It the responsibility of manager to take the feedbacks from customers and
employees so that they can take appropriate actions to conduct proper training session. Through
training the firms have to take right decisions which will help the employees to give the best
possible of outcome results. The proper tools and techniques has been used by the manager so
that thy can retain the customers for a long period of time. In modern era, it is important to use
new and latest technologies which help the managers as well employees to increase their skills
and knowledge to fulfil the objectives of the company. If the training methods has been applied
in appropriate manner then the company will attain the growth in global competitive market.
These methods should be when they are really needed by the employees. If they are unnecessary
applied then it waste the time as well as money of the organisation.
TASK 4
4.1 Role of government in training, development and lifelong learning
In providing the training to employees the role of government is also important. In
organisation life long learning is having important role in which they have to increase their skills
and knowledge in order to achieve the objectives of organisation. As Sun court limited is health
and social care facilities to old age people and it is important for them to get the support from the
government. While getting the support from the government it encourage the worker to perform
their task in appropriate manner (Ployhart and Moliterno, 2011). The learning of employees can
also be improved while reading the newspapers, attending the seminars or conferees which are
held by the organisation. Through this it will provide the best possible outcome of results to
organisation to provide the quality of services to people. Here are some benefits of life long
learning which will help the organisation to fulfil their objectives in appropriate manner.

 Life long learning is continuous process where it increase the knowledge of employees
and skills to perform their task.
 It encourage the employees which increase their confidence to perform any task
 With the help of life long learning process the employees make more contribution in the
achievement of business objectives through which the organisation can maintain their
strong position in market (Steffen and et. al., 2015).
 The employees will also able to complete their task on time and in efficient manner.
The following are the some role in life long learning
Allocating the funds – The government is providing funds to small as well as large
organisation for the human resource development sectors. With the help of this they can provide
the proper training session to new and existing employees.
Framing a HR policy for all – The government is framing some policies for human
resource development sector. These policies are made for the interest of the employees so that
they can provide the quality of services to customers. In sun court home, it is essential to follow
these policies so that they can deal with various problems which are facing by the patients.
4.2 Development of competency movement has impacted on public & private
Competency stands for the ability to perform the task in appropriate manner which are
provided to the employees. The impact of this competency movement on private and public
sector is having both negative and positive impact. These impact on the organisation objectives
and become difficult for the managers to achieve them (Vörösmarty and et. al., 2010). In order to
fulfil with these objectives the managers has to make proper strategies to gain the competitive
advantage and every company has to maintain their core values to retain in market for a long
period of time. Sun court limited have to set their level of standard to perform their objectives in
easy manner. In UK there are many public and private sector which has been impacted by the
competency movement because all these organisation are having competition with each other to
gain the competitive advantage. But with the help of these factors the company will able to
complete their task in timely and lead their competitors in competitive market.
It is also important for the managers to analyse these factors so that they can perform
their functions and roles properly. They will also know about their competitors that who are
targeting their customers while providing these type of services. It will be beneficial for the
company and improve the quality of services.

4.3 Contemporary training initiatives introduced by UK government contribute to human
resources development
The government of UK has make the different types of in the context of human resource
development. The above training which has been introduced by the government of UK is with
the interest of employees as well as customers. The department of human resource development
has make the large contribution in the economy. It is directly contribute in human resource
development of sun court Ltd. The effective development can be possible with the help of this
factor (Werner and DeSimone, 2011). It is focused on the training and development programme
of companies through which knowledge and information can be build. With the help of these
training initiatives by the UK government which is directly contribute in the development HRD.
It having a positive impact on the performance on employees and their work quality as well. Sun
court Ltd have to follow them in order to improve skills, knowledge and abilities. Through this
employees are able to increase their skills and knowledge. The level of standard of can be
improve with the help of conducting the proper training and development. Effective use of
training initiatives can able to improve work quality and improve their performance as well. The
development of HRD can be possible with the help of these factors. Every have to provide
proper training to their employees for improve their performance (The 8 Types of Learning
Styles, 2017). With the help of these factor the learning skills of employees will increase.
Effective training and development methods can be use at different level of organisation to
monitor the performance of every employees.
CONCLUSION
After summing up the report it has been concluded that different learning styles help the
employees as well organisation to perform the task in appropriate manner. Through this it will
improve the overall performance of the employees as well as organisation and help them to
retain in market for a long period of time. In Sun court limited it is essential to use different type
learning styles because there are many people who are suffering from different diseases. The
government is supporting these kind of organisation so that they can provide the proper training
and development programmes to employees. Along with this while providing the training it is
important for managers to analyse different training methods which has been provided to
employees.

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