Human Resource Development Report: Learning and Training in HSBC

This report provides an in-depth analysis of Human Resource Development (HRD) practices within HSBC, a financial services company. It begins by comparing individual and visual learning styles and emphasizing the role and importance of learning in the banking sector. The report then delves into different learning theories, including behaviorism and cognitivism. Task 2 focuses on training programs at different levels, comparing their structures. It also highlights the advantages and disadvantages of various training methods, such as on-the-job and off-the-job training, and outlines a systematic approach to training, including analysis, design, development, and evaluation. Task 3 details the development plan for training evaluation, covering evaluation methods and their implementation. Finally, Task 4 examines the role of government in training and development, the need for competence and skills, and the role of contemporary government initiatives. The report emphasizes the importance of continuous learning and development in maintaining the growth rate and employee performance in the banking sector.

Human
Resource
Development

Table of Contents
INTRODUCTION .............................................................................................................3
Task 1.............................................................................................................................. 3
P.1 Compare individual learning style and different learning styles ........................3
P.2 Role and importance of learning in organisation ..............................................4
P.3 Different learning theories ................................................................................4
Task 2.............................................................................................................................. 5
P 2.1 List and compare different level training program ..........................................5
P 2.2 Advantage and disadvantage of training method ..........................................6
P 2.3 Use systematic approach of training to be need or prepare plan...................7
Task 3.............................................................................................................................. 8
P 3.1 Development plan for evaluation of training ..................................................8
P 3.2 Evaluation of the training and there implementation ......................................9
Task 4............................................................................................................................ 10
P 4.1 Role of government in training and development ........................................10
P 4.2 Ned of competence and skills ......................................................................10
P 4.3 Role of contemporary government inattentive..............................................11
Conclusion..................................................................................................................... 11
References ....................................................................................................................................1
...............................................................................................................................................3

INTRODUCTION
Human Resource Development (HRD) is the most important part in an organisation. It
helps in determining effective activity to set up the organisation. In this way, HRD aids in
maintaining the internal environment of the organisation and solving business issue or
development of a nation. In this context, present report is based on HSBC. This is a
financial service company in United Kingdom and provide different kinds of financial
activity in the world (Fletcher and Gordon,, 2017). In this report, it is focused on learning
activity and providing proper training to each and every employee in financial sector.
This is because it helps in increasing the level of performance in different countries.
Task 1
P.1 Compare individual learning style and different learning styles
In banking sector, learning is the most important part for new employees. It helps in
achieving any target in any filed. Learning is a process of creating, retaining and
transfecting knowledge in organisation. It is help to increase over the time and give
experience (Heeke, and et.al 2017). Learning helps in development and removing any
conflict in working environment. Furthermore, it increases productivity and effectiveness
in working environment and development of nation. In this way, comparison between
different types of learning styles are as follows: -
Individual learning style Visual learning style
Individual's learning style refers to the
preferential way in which the student
absorbs, processes, comprehends and
retains information. (Heeke, A and et.al
2017)
In visual learning style, it helps in using
image, video and other factors to improve
learning habit in organisation.
It is focused on one to one person in
organisation.
It is focused on group of members in
organisation and achieve profit.
Individual learning style helps in increasing
knowledge of every single employee in
organisation. (Telli and et.al 2016)
In visual learning style is help diagram at
the time of provide training to new
employees. Use of diagram is help easy to

understand new things in organisation.
This is all about the individual learning style and visual learning style. It supports in
increasing the level of performance in organisation. Learning is very important to each
banking sector. HSBC uses learning at the time of providing training to their employees
and assists in achieving profit in organisation.
P.2 Role and importance of learning in organisation
In banking sector, learning is the most important part as it helps in increasing the level
of performance in organisation (Sheehan, Garavan, and Carbery 2014). Here, it aids in
increasing the level of performance and work to be done effectively in organisation. In
this way, roles of learning in given organisation are as follows: -
 Increase development of organisation and intelligence: - In this context,
learning helps in enhancing the level of performance and help for future
development. In this way, learning is provided at the time of training to new
employees in organisation and help to achieve performance in organisation
(Ikuta, and Murakami 2016). Learning benefits by increasing intelligence of
each and every employee in the company. Moreover, it enhances the level of
performance of every employee in banking sector.
 Help to change: - In cited organisation, learning help to change in internal as
well as external level of performance (Ikuta, and Murakami,., 2016). In this way, it
enhances the level of performance and change working condition.
This is all about the learning role in organisation which supports in maintaining the
growth rate in the firm. In this context, importance of learning is as follows: -
 It increases the level of competence, self-esteem or morale. Moreover, it boosts
the level of performance in at workplace.
 Learning helps in enhancing productivity and competitiveness in organisation.
This is all about the importance of learning in context of HSBC. The bank is help
learning in organisation. It is help to work easily done in private sector and maintained
the growth rate in market.

P.3 Different learning theories
In organisation learning is help to increase internal as well as external level in
organisation. In banking sector, it helps in learning new technology and new things in
finance factor. Different learning style is help to maintained the growth rate and increase
the level of performance in organisation. It helps in increasing self-esteem, morale and
other factors (Afghahi, and et.al 2016). Learning theories are conceptual frameworks
describing how knowledge is absorbed, processed and retained during learning. It helps
in up surging the level of knowledge in organisation. In this sector, knowledge is most
important to increase internal level of work. In this way, different theories of learning
which supports in attaining success are as follows: -
 Behaviourism theory: - In this theory is understood and observed behaviour of
employees in organisation. It help to increase the level of performance and
biological basis of learning (Afghahi, and et.al 2016). Furthermore, it helps in
understanding the new behaviour of employees in organisation and maintains the
growth rate.
 Cognitivism: - It is focused on response of behaviour of employees in
organisation. Learning is a process of connecting symbol and maintaining the
growth rate in market. In this way, this theory is focused on mental process and
facilitating symbols connected in banking sector (Telli and et.al 2016). In this
way, mental process help to increase the level of work as per the ability of
employees in organisation.
There is all about the theory of learning and it is help to increase performance level and
help to understand each and every employees in organisation.
Task 2
P 2.1 List and compare different level training program
In banking sector is focus on provide training to each and every employees in
organisation. It is help to maintained the growth rate and level of performance in
organisation. In this way, it is focus on different level training programme. It is help to
each level in HSBC sector and work to be done on efficient manner (Mayer, E.L and
et.al 2014). In this context training is to be provided to each level is help full for future

performance. In banking sector every level employees work as per they provide training
and work is to be done on time. In this context compare different level training are as
follows :-
Level Training Compare
Junior level In this way, a manger is
focus on learn new skills
about organisation work
force or basic knowledge.
This will also include
interpersonal skills'
development. (Mayer, E.L
and et.al 2014)
This is most important to
each level in banking
sector.
Middle level Training is need as per the
ability of worker in
organisation. It is help to
maintained the growth rate
in organisation. In this stage
provide coaching to every
employees.
Coaching method is use in
middle level in organisation.
(Telli and et.al 2016)
Higher level In this level is overall
organisation training like as
a manger of doing work in
organisation.
This is a last level of the
organisation. Each and
every employees is focus
on to reach them in that
level.
There is all about the training performer in organisation. It is help to increase level of
performance and maintained the growth rate in market (Telli and et.al 2016). In this
way, organisation each and every level is provided training to employees as per the
change in technology and working condition.

P 2.2 Advantage and disadvantage of training method
In banking sector is used different type of training method to provide training to each
and every employees in organisation. Training is help to increase the level of
performance and growth rate in organisation (Richardson, and et.al 2015). Training is a
part of each and every organisation. It is help to future development and maintained the
growth rate in organisation. In this way training is divided into two parts are as follows :-
 On the job training :- This is a most common method of training in organisation.
It is inculcated job rotation, coaching and job instruction are to be inculcated
(Richardson, and et.al 2015). It is use inside the organisation and provide
training to each and every employees about the work in organisation.
 Off the job training :- In off the job training is to be focus on role play, case
study and business game all such activity is to be inculcated in off the job
training. This type of training is provided at college level.
There is all about the method of training in organisation and maintained the growth rate
in organisation. It is help to increase the level of performance and achieve different level
goal. In this context advantage or disadvantage of training are as follows ;-
Advantages :-
 Training is help to increase the level of motivation in organisation. It is help to
employees done work effectively in organisation. '
 It is also helped to increase job satisfaction in organisation.
 Training is help to increased the capitation of new employees in organisation and
maintained the growth rate. (Telli and et.al 2016)
Disadvantages :-
 Training is very costly process in organisation (Malwatte and et.al 2014). It is
use many costs or fund to provide training to new employees in organisation.
P 2.3 Use systematic approach of training to be need or prepare plan
In this way use systematic approaches of training is to be used in banking sector. It is
help to manger the training program to achieve objective and make profit in
organisation. In this context, systematic approaches of training is help to people are
prepared for there work in organisation (Malwatte and et.al 2014). In this way,

systematic approaches of training is help to maintained the growth rate and prepare
plan for this training in banking sector.
 Analyse :- The first phase includes determination of training needs through
analysis of employee performance and behaviour, and comparisons of
organizational goals.
 Design :- In this way, after complete analyse of training program. Then it is used
to be design a training material to be used in organisation (Griffiths, and et.al
2014). It is focus on end of courses evaluation of content and examination of
each and every employees.
 Development :- In the development phase is to be used primary for producing or
acquiring material needed for upcoming training in organisation (Griffiths, and
et.al 2014). It is help to maintained the growth rate and increase the level of
performance in organisation.
 Evaluation :- In this step is focus on all the stage is to be used in training
program in organisation (Telli and et.al 2016). It is help to maintained the value
of training program in organisation. It is help to employees performance and
achieve goal in organisation.
This is all about the planing step of training is organization. In this way, training is help
to maintained the growth rate and achieve profit in organisation.
Task 3
P 3.1 Development plan for evaluation of training
In this report is focus on development plan for training evaluation in organisation. It is
help to increase the level of performance and improve internal activity in organisation. In
this way, it is prepared a complete development plan are as follows :-
Training need Responsibility Time period
Allocation of work Team manager 1 month
Communication Team manager 2 month
Leadership quality Team manager 9 month

In this report is to be focus on the evaluation in organisation. It is help to maintained the
growth rate and increase the level of sanctification in organisation. It is help to increase
the level of performance and maintained the growth rate in organisation (Telli and et.al
2016). In evaluation is help to examine the program in organisation. It is help to
increase the level of performance and maintained the growth rate. In this way,
evaluation is had two types are as formative and summative (Stewart, , Mills, and Lee,
2015). It is help to increase the level of performance and maintained the growth. In
banking sector training evaluation is help to increase organisation performance and
maintained the growth rate. Evaluation programme during development is order to make
yearly improvement in organisation.
It is help to refine improvement program in organisation. It is help to increase the
level of performance. In this report is focus on process techniques is to be used in
organisation (Stewart, Mills, and Lee, 2015). It is help to determine specific strategy
and implement the plan in organisation. It is to be focus on inefficiency programme in
organisation and help to remove some mistake in banking sector.
P 3.2 Evaluation of the training and there implementation
In banking sector is to be focus on different types of evaluation techniques is to
be used in work place. It is help to increase the level of working environment and
maintained the growth rate in organisation. In this way evaluation is help to check the
training program and maintain the growth rate in organisation (Kristeleit, and et.al
2015). HSBC bank is use evaluation to increase the level of each and every level in
organisation.
It is help to achieve aim and objective in organisation and maintained the growth
rate in organisation. In this way, organisation is help to effectiveness and make new
target and achieve more profit in market. In evaluation is help to examine the program in
organisation. It is help to increase the level of performance and maintained the growth
rate (Kristeleit, and et.al 2015). In this way, evaluation is had two types are as
formative and summative. In formative start a new program for the development in
organisation. It is help to increase the growth rate and maintain the profit in
organisation. In this context, it is help to refine and improve program in organisation.

Task 4
P 4.1 Role of government in training and development
Government is play is very important role to achieve growth and development in
organisation. It is help to remove any barrier in organisations in employment.
Government is help to achieve high growth in banking sector in UK. In this way
government is remove unemployment structure and maintain the growth rate in
organisation (Corrêa, and et.al 2017.). This is where the idea of ‘life-long learning’ is
becoming the main initiative of the government to create such opportunities to a wide-
range of communities and backgrounds. It is help to remove all barriers in wide rang of
communities. The long life learning is help to increase the level of employment
opportunities and barriers in organisation. In this way, it is help to promote employment
and increase the level of structure in organisation. The aim of long life learning are as
follows ;-
 It is help to increase the demand of learning and it is help to achieve profit and
animated the growth rate in market.
 It is provided world class training to satisfy the UK. And Europe domestic market.
 It is help to give second opportunities for there development of skills and
thoughts those are used in respective area (Corrêa, and et.al 2017.). In this
context long life learning is help to achieve profit and maintained the growth rate.
There is all about the long life learning and there aim in organisation. It is help to
improve the working culture and maintained the growth rate in market and make
effective manner.
P 4.2 Ned of competence and skills
In organisation is to be focus on need and development in organisation. It is increase
the level of performance and growth rate. In banking sector need of skills is help to
increase the level of performance and maintained the growth rate. In this sector to
improve skills is help to maintained the growth rate. In this way, skills are help to do
work I effective way and increase the level of performance (Valco, and et.al 2017). In
this context, learning is also a kind of skills. Learning is provided at the time of provide

training to new employees in organisation and help to achieve performance in
organisation.
Learning is help to increase intelligence of each and every employees in
organisation. In this context, competence is help to increase the level of performance
and maintained the growth rate. It is an underlying characteristic of a person which
enables his/her to deliver the best performance in organisation. It is help to maintained
the growth rate and increase the capacity in organisation. It is help to increase the profit
in market and achieve profit (Valco, and et.al 2017). It is help to give job, job role and
any situation ion organisation. All such factor is help to increase the market share in
new market and achieve profit in market.
P 4.3 Role of contemporary government inattentive
Initiative is a personal quality to show that show a willingness to get thin is and
achieve profit in market. It is help to increase the level of performance and maintained
the growth rate in market. Government is help to achieve some target in banking sector.
It is help to achieve profit and maintained the growth rate and maintained and achieve
profit in organisation (Kristeleit, and et.al 2015). In this way, government is help to
increase the level of performance and maintained the growth rate in market.
Government is help to increase the market share in banking sector and HSBC band is
also work on different countries, at that time government is help to increase the market
share and maintained the growth rate in organisation (Patel, and et.al 2016).
Government is help to achieve high growth in banking sector in UK. In this way
government is remove unemployment structure and maintain the growth rate in
organisation. In this way, government is help to all type of business like small or large.
But in this case government is focus on only small business (Telli and et.al 2016).
Government is provided training for each and every employees and maintained the
growth rate in market. It is help to future development of organisation.
Conclusion
Form the above report, human resources' development is help to maintain the
internal environment of the organisation and solve business issue or development of a
nation. In this context present report is based on the HSBC bank. This is financial

service company is united kingdom and provide different kinds of financial activity in the
world. In this report is focus on the training and development of employees in
organisation. It is help to increase the performance and maintained the growth rate in
market. In this report is focus on long life learning is help to increase the level of
employment opportunities and barriers in organisation. In this way, it is help to promote
employment and increase the level of structure in organisation.

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