This report delves into the multifaceted realm of Human Resource Management (HRM), specifically focusing on dispute management within business organizations. It begins by defining dispute management as synonymous with conflict management, emphasizing the crucial role of managers in resolving conflicts fairly and effectively. The report explores various conflict management styles, including accommodation, avoiding, collaboration, competing, and compromising, and details negotiation strategies for business settings, including advocating the organization's position, focusing on interests, infusing creativity, and understanding the opponent's perspective. It further examines agreement outcomes, workplace agreement implementation, remedial actions, and strategic planning, including competitive analysis, SWOT analysis, and customer segmentation. The report also covers key aspects of strategic plans for long-term employee relationships, performance measurement, cost-benefit analysis, and legislation related to racial discrimination. Additionally, it discusses the development of industrial relations policies, effective management skills, and implementation plans for employee relations policies to foster a productive and harmonious work environment.