The Role of Human Resource in Maintaining Employee Turnover: Boots plc

This research proposal examines the critical role of Human Resources (HR) in managing employee turnover, using Boots plc as a case study. The background highlights the importance of HR in achieving organizational goals and maintaining employee retention. The research aims to identify HR's specific role in mitigating employee turnover, the methods companies can employ to retain employees, and the direct relationship between HR practices and turnover rates. The methodology includes qualitative research methods, descriptive research design, and data collection through primary and secondary sources. The study will use random sampling, ethical considerations and timescale. The proposal outlines the required resources such as financial assistance, newspapers, computer systems, and internet access. The research aims to provide insights into how effective HR management can improve employee satisfaction, enhance productivity, and ultimately reduce turnover, contributing to Boots plc's overall success. The study's findings will contribute to the existing body of knowledge on HR and employee retention.

Research Proposal

Contents
Background to Research Topic........................................................................................................1
Background to Research Organisation............................................................................................1
Research Rationale..........................................................................................................................2
Research Question.......................................................................................................................2
Research Aims and Objectives........................................................................................................2
Research aim................................................................................................................................2
Research objectives.....................................................................................................................2
Research Methodology....................................................................................................................2
Timescale.........................................................................................................................................4
Resources.........................................................................................................................................4
REFERENCES................................................................................................................................6

Title: “To identify the role of human resource in maintaining high employee turnover. A study
on Boots plc.”
Background to Research Topic
Human resource plays a crucial role in every business organisation as it provides support
in attaining all the set goals and objectives in stipulated time frame. In this, HR team is also
considered as an important role that support in retaining them form longer period of time. With
the assistance of this, company can easily achieve success. In addition of this, effective
management to human resource is also important for company to maintain high employee
turnover (Cloutier and et. al., 2015). Proper management of workers is essential within the
organisation as it help in making them able to execute their entire activities and task in effective
way. This will contribute in reducing the chances of arising issues at workplace and business
organisation as well. One of the main advantage human resource is to improve the performance
of company by making them able to perform their task. In this regard, the manager of company
may provide training and development activities to its employees to improve their performance
and efficiency level. This will contribute in reducing the possibilities of arising issues at
workplace. The main reason behind undertaking this issue for carrying research is to analyse the
impact over productivity of organisation. It is important for company to analysis the actual issue
that faced by employees at working areas. With the help of this study, company can easily
improve their performance and at the same time also reduce its employee turnover.
Background to Research Organisation
For undertaking this research, selected organisation is Boots Plc that is a health and
beauty retail company operate their business in UK with the aim of generating lager profitability
level. Mainly, this company is merged with Alliance UniChem in 2006 to from Alliance Boots.
This company is one of famous and largest retailer in UK both in terms of revenue and number
of their shops. It also sales many health and beauty products and also provides optician and
hearing care services to its customers. Company was founded in 1849 by John Boot. The main
focus of this firm is to serve best quality products in order to attain customers satisfaction. For
attaining the same, company also focus on managing all the employees in effective manner and
at the same time also provide them guidance so that they can easily handle all the employees in
appropriate way (Deery and Jago, 2015). With the assistance of this, firm may improve their
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market share and established their competitive brand image. In this HR manager also recruit
right employees who actually fits towards the job role. By this, employees can perform their task
and attain set targets. For an example, lack of training and guidance may reduce employees
performance and also make them demotivated towards the company. For this, Providing
appropriate training and development activities is effective to boost their morale and make the
able to perform their best. It directly contributes in managing high employee turnover and at the
same time also enhance their productivity level.
Research Rationale
Present research is based on the identify the role of human resource in maintaining high
employee turnover. It is considered as an important topic and also consist a broad area that
support researcher in improving their skills and knowledge towards the human resource and its
importance as well (Haider and et. al., 2015). Mainly, there are two reason why researcher
undertake the research which is self-interest and professional purpose. With the help of this,
investigator can take decision within the research. This topic provides vast information to
investigator in making their knowledge strong and appropriate as well. It help in attaining
positive and reliable outcomes in effective manner.
Research Question
 What is the main role of human resource within the organisation?
 What are the ways by which company can maintain high employee turnover?
 What is the relationship between human resource and maintaining high employee
turnover?
Research Aims and Objectives
Research aim
“To identify the role of human resource in maintaining high employee turnover. A study
on Boots plc.”
Research objectives
 To determine the role of human resource within the organisation.
 To identify the ways by which company can maintain high employee turnover.
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 To evaluate the relationship between human resource and maintaining high employee
turnover.
Research Methodology
Research methodology is considered as an important process in which researcher collect
data and information by using different sources (Huffman, Casper, and Payne, 2014). In this
investigator is responsible for selecting right and suitable method of technique to undertake
research activities in well-structured manner. Mainly, it includes various methods and techniques
to gather relevant data and information towards the specified topic and area as well.
Types of investigation:
In undertaking research, it is important for investigator to select best and suitable
methods for gathering or undertaking research activities in systematic manner. It includes two
type of investigation such as qualitative and quantitative research (Kim, 2014). In current
research, investigator will use qualitative research that support in gathering valid information
about the topic and take right decision.
Research design:
It refers to a framework and blueprint that used to determining the actual issues within
the research activities. With the help of this, researcher can easily resolve the research problem
in effective manner. It classified on the basis of three type of research design like descriptive,
exploratory and experimental research design. For this research, investigator will use descriptive
research design through which researcher undertake an in-depth evaluation to gather relevant
data. By this positive result can be easily achieved and also make it more successful.
Data collection method:
It is considered as an effective process for collecting data from different sources with the
aim of attaining positive data. Mainly, it includes two type of data collection method primary and
secondary method. Both are effective method for gathering valid information towards the
research aim and objectives as well. For undertaking this study, researcher use both methods that
support them in collecting effective an authentic information. Primary method help researcher in
preparing questionnaire that includes various questions asked from selected respondents. On the
other side, secondary research assist in undertaking literature review that includes views and
opinion of different authors related to research topic.
Sampling method:
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Sampling is a procedure in which researcher select sample size from the large number of
populations in order to gather relevant data and information on the basis of research topic and
area as well. It includes two type of sampling method such as probabilistic and non-probabilistic
(Loi, Chan and Lam, 2014). For undertaking this research, investigator will apply random
sampling methods for selecting appropriate sample size. By this, researcher select 40 respondents
who are the employees of the company. It helps in collecting valid and reliable information and
draw a valid conclusion.
Data analysis:
It is also considered as an important part of research methodology as it helps in
evaluating all the collected information in effective manner so that positive results can be
achieved. This will contribute in making whole study more authenticate and reliable (Mukkelli,
2015). In this regard, investigator also applied qualitative and quantitative form of research in
order to gather relevant data and information on the basis of research topic and area as well. Both
methods are effective that provide guidance to investigator to undertake research. By this they
can easily attain valid conclusion.
Ethical issues:
Ethics is important aspect of every research activities as it helps in making an effective
study and also provide a reliable result. While undertaking research activities, it is crucial for
investigator to ensure that all the data and information of selected respondents keep confidential.
Along with this, researcher is also responsible for undertaking research activities on the basis of
its aims and objectives so that they can easily meet the final outcomes. This will help in attaining
real and authenticate outcomes at the end of the investigation. This will support researcher in
taking valid and reliable decision to draw an appropriate conclusion.
Timescale
This section of research is playing a crucial role on undertaking research activities in
stipulated time fame. In this researcher set entire activities along with stipulated time in which all
the task and activities can be completed. This will aid in improving the chances of attaining
positive and reliable outcomes at the end of the research. Along with this, Gantt chart is also
used by researcher that help them in undertaking whole research activities in systematic manner
and at the same time also help in making research more successful. It consists all the task and
activities of research with specified time frame (Shuck and et. al., 2014). With the help of this,
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researcher eliminate the possibilities of arising errors at the time of performing research activities
in an effective manner.
Resources
It is one of the important sections of whole research as it is related to necessary resources
which required by investigator to completing the study in systematic manner. In this context,
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there are some important resources like financial assistance, newspaper, magazines, computer
system, internet and many more, all these are play crucial role in gathering relevant data and
information towards the specified research topic and area (Terera and Ngirande, 2014). Along
with this, cost, better communication, proper time and many more resources are also crucial
which contribute in making whole research project more successful and reliable as well.
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REFERENCES
Books and journals
Cloutier, O. and et. al., 2015. The Importance of Developing Strategies for Employee
Retention. Journal of Leadership, Accountability & Ethics. 12(2).
Deery, M. and Jago, L., 2015. Revisiting talent management, work-life balance and retention
strategies. International Journal of Contemporary Hospitality Management. 27(3).
pp.453-472.
Haider, M. and et. al., 2015. The impact of human resource practices on employee retention in
the telecom sector. International Journal of Economics and Financial Issues. 5(1S).
pp.63-69.
Huffman, A. H., Casper, W. J. and Payne, S. C., 2014. How does spouse career support relate to
employee turnover? Work interfering with family and job satisfaction as
mediators. Journal of Organizational Behavior. 35(2). pp.194-212.
Kim, N., 2014. Employee turnover intention among newcomers in travel industry. International
Journal of Tourism Research. 16(1). pp.56-64.
Loi, R., Chan, K. W. and Lam, L. W., 2014. Leader–member exchange, organizational
identification, and job satisfaction: A social identity perspective. Journal of
Occupational and Organizational psychology. 87(1). pp.42-61.
Mukkelli, V., 2015. The changing role of human resource management in twenty first century
challenges and opportunities. International Journal of Management Research and
Reviews. 5(3). p.170.
Shuck, B. and et. al., 2014. Human resource development practices and employee engagement:
Examining the connection with employee turnover intentions. Human Resource
Development Quarterly. 25(2). pp.239-270.
Terera, S. R. and Ngirande, H., 2014. The impact of rewards on job satisfaction and employee
retention. Mediterranean Journal of Social Sciences. 5(1). p.481.
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