Analyzing Human Resource Management and HPWS in Healthcare

This report provides an overview of human resource management (HRM) within healthcare organizations, emphasizing its critical role in delivering quality medical services and fostering effective communication among employees. It details the functions of the HR department, the essential attributes of an HR manager, and the significant challenges faced in healthcare, including recruitment and retention issues, and employee burnout. The report further explores high-performance work systems (HPWS) as a strategy to enhance employee engagement, commitment, and skills, suggesting ways to ensure their effective implementation through inclusive work environments, training, and reward systems. The conclusion underscores the importance of HRM and HPWS in creating a positive and productive healthcare environment.

HUMAN RESOURCE MANAGEMENT IN
HEALTHCARE

HUMAN RESOURCE IN HEALTHCARE
• The process of human resource
management in healthcare organizations
is of utmost importance, because it would
directly affect the quality of medical
services offered to the patient (Collins,
Wood and Szamosi 2018).
• It also involves the implementation of
programs which would enhance
communication between employees and
facilitate coordination and collaboration
between them.

FUNCTIONS OF HR DEPARTMENT

ATTRIBUTES OF HR MANAGER
ATTRIBUTES OF
HR MANAGER
COMMUNICATI
ON SKILLS
LEADERSHIP
SKILLS
ETHICS
ORGANIZATIO
N SKILLS
PROBLEM
SOLVING SKILLS

CHALLENGES FACED BY HR IN HEALTHCARE
• HR professionals in this field
face numerous challenges
related to the recruitment and
retention of nurses and doctors
in healthcare organizations. One
of the major reasons for this is
the plethora of opportunities
that the employees have (Ang et
al. 2013).

CHALLENGES FACED BY HR IN HEALTHCARE
• Apart from dearth of available
human resources, the HR
department in healthcare
organizations are finding it
increasingly difficult to retain their
talented staff members. In the last
few years, the turnover rates for the
nurses in Australian healthcare
organizations have increased from
11 per cent to 17 per cent (Hairr et
al. 2014).

CHALLENGES FACED BY HR IN HEALTHCARE
• Employee burnout is a relatively
common phenomenon, especially in
high pressure jobs like that of
medical professionals (Humphries et
al. 2014). Since an employee spends
a majority of his day at work, his job
and the working conditions at his
organization would have an impact
on the physical and mental well
being of the employee itself (Salyers
et al. 2017).

HIGH PERFORMANCE WORK SYSTEMS
• High performance work systems or
HPWS may be explained as a theory
in human resources which would
combine HR practices, processes,
work structures and other aspects
which would together enhance the
commitment, engagement and
knowledge or skills of the
employees (Carvalho and Chambel
2014).