Human Resource Management Report: Hilton Hotel Analysis & Strategy

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Hilton Hotel, focusing on key aspects relevant to the hospitality industry. The report begins with an introduction to HRM, outlining its role and purpose within an organization. It then delves into an analysis of supply and demand in Hilton, exploring resourcing strategies, scenario planning, forecasting, and labor turnover. The report further examines the current state of employment relations within Hilton, highlighting the significance of employee relationship management. It also discusses employment law and its impact on managing human resources. A comparative analysis of the selection process, including presentations, tests, and psychometric evaluations, is also presented. The report concludes by emphasizing the role of the human resource department as a competitive advantage. Relevant references are also provided.

Human Resource Management
Task 1 & 2

Cover Content
• Introduction
• Role and purpose of HRM
• Analysis of supply and demand in Hilton
• Current state of employment relations in Hilton
• Employment Law In Managing The Human Resources
• Comparison between the selection process
• Conclusion
• References

Introduction
• Human resource management refers to strategic approach to effective management
of workers of company so that they assess business to gain the competitive benefits.
• This PPT is based on hotel Hilton which is a hospitality private industry. The
industry is actual a hotel of all the services founded on 31st may.
• It serves worldwide area and it headquartered in McLean, Virginia, and United
States. It is a largest hotel brands in UK.

Role and purpose of HRM
• The hospitality industry are basically employees related industry. As business and industry
states that employee is a vital part of the organisation, hospitality industry also states the same.
• In hotel business one must have a good and qualified human resource. The human resource
managers include each and every aspect of the hotel industry.
• It makes human resource management as intrinsic) and most important part of hospitality
industry in hotel industry.

Analysis of supply and demand in Hilton
• A human resource plan in Hilton determines the requirements of human resource
in the organisation by having a proper monitor and control process with the
workplace.
• Resourcing strategy: The main focus of the resourcing strategy of Hilton is to
give competition to its competitor, they develop the competitive advantage
through the labour workforce that retain its position in the hotel for a longer
duration.
• Scenario planning: The planning of human resources must be proper so that
they adopt a flexibility in their work and can adjust and adapt to the changes
according to the business conditions.

Continue…
• Forecasting demand and supply: For expanding their plans Hilton need to
regard the present demand for people according to the terms of number and skill.
• Analysis for labour turnover: To maintain the planning approach of Hilton for
the competitive advantage in industry the determination of cost effective labour
turnover is very important.
• Analysis for Operational effectiveness: Hilton tries to give competition in the
market through the process of including low cost and high productivity process
among the workforce.

Continue…
• Analysing for work environment: Hilton needs to create an environment that
would help the employees to achieve capabilities and skills and it will help the
performance of the employees.
• Retention: Though Hilton tend to reduce the employee cost but other hotels can
offer them good compensations schemes so therefore retention becomes a
challenge for the hotel.

Current state of employment relations in Hilton
• Employee relationship management is important for human resource.
• It focuses on building a strong employee and employer relations at the organisation
by motivating them, boosting their morale and encouraging the employees.
• they try to resolve the problems faced by the employees of the hotel that are
affecting the performance as well the as the organisation.

Employment Law In Managing The Human
Resources
• Different legislations are framed to improve the relationship between employees
in the industry.
• With context to this different acts and regulations including Employment
Relations Act, equal opportunities and employment rights act are being created
by the government.

Comparison between the selection process
• Presentation: During the interview process the candidates might asked for giving
presentation in front of the panel in the conference room.
• Tests: To check the knowledge of the candidate tests are being conducted for a
specific post
• Psychometric tests: This tests helps in analysing the personality traits of the
candidates .

Conclusion
• The human resource department acts as a competitive advantage for the industry.
Therefore, the main focus of Hilton is developing its employees within the
workplace. From the starting it throws light on the role and purpose of the human
resource management.

References
• Celma, D., Martínez‐Garcia, E. and Coenders, G., 2014. Corporate social
responsibility in human resource management: An analysis of common practices
and their determinants in Spain. Corporate Social Responsibility and
Environmental Management. 21(2). pp.82-99.
• Chelladurai, P. and Kerwin, S., 2017. Human resource management in sport and
recreation. Human Kinetics.