Human Resource Management Report: Holiday Inn, HND HRM Unit 9

This report provides a comprehensive analysis of Human Resource Management (HRM) practices within Holiday Inn, a global hospitality organization. It begins with an introduction to the role and purpose of HRM, emphasizing its significance in organizational success. The report delves into the analysis of HRM functions, including recruitment, training, performance appraisals, and maintaining a positive work atmosphere. It then examines external factors, such as politico-legal, economic, technological, and demographic influences, and how these factors shape human resource planning. The current state of employee relations in the hospitality sector, particularly in the UK, is assessed, highlighting issues like low pay and the role of trade unions. Furthermore, the report discusses the impact of employment law on HRM functions such as recruitment, data protection, and health and safety. The conclusion summarizes the key findings, reinforcing the importance of HRM in achieving corporate goals and the need for strict regulations to protect employees' rights in the hospitality industry. The report is based on a Higher National Diploma (HND) in Hospitality Management assignment.

HUMAN RESOURCE
MANAGEMENT
Task 1

Table Of Contents
• Introduction
• Analysis of Role and purpose of HRM in Holiday Inn
• Justification of a human resource plan through analysis of external factors
• Assessment of current state of employee relations in hospitality
• Discussing the effect of employment law on human resources management
• Conclusion
• References

Introduction
Human Resource management is a crucial department in the organisation
which is responsible for managing and retaining human resources. It is
undeniable fact that capable human resource in the organisation can be helpful
in ensuring sustainability of the business. This presentation is based on
Holiday Inn, which is a hospitality based organisation operating worldwide
and headquartered in UK.

Analysis of Role and purpose of HRM in Holiday Inn
Human resource management is referred to strategic approach to manage
employee working in the organisation so that they effectively contribute to the
organisational goals. It is formed to make sure that employees in an
organisation work effectively and efficiently to make sure that organisational
goals and objectives are fulfilled.

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The major purpose behind formation of human resource management in an
organisation is to make sure that there is achieve is effective coordination
amongst workforce and are direct to fulfil corporate goals.
• Purpose at organisational level: The human resource management at
organisational level ensures that leadership and culture persistent in the
environment complies with employment and labour laws.
• Purpose at employee level: At employee level, HRM activities make sure
that ideal employee experience is created. It ensures that right employee is
hired, managed and retained with an organisation for longer duration.

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The major functions which are performed by Human resource management in
an organization are as follows:
• Recruitment and Training
• Performance Appraisals
• Maintaining Work Atmosphere
• Developing Public relations

Justification of a human resource plan through
analysis of external factors
Human resource plan is a process which focuses on identifying current and
future requirements for workforce in the organisation. The human resource
planning is directly influenced by the external factors which are persistent in
the business environment.

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The major factors in the external environment which influence human
resource plan are as follows:
• Politico-legal Factors
• Economic Factors
• Technological Factors
• Workplace demographics

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In context of UK, there is an excess of supply over demand in the country
which can be mainly related to lack of economic activity in the nation. The
present rate of unemployment in the country stood at 4.2% for the year 2018.
Due to rise in unemployment there has been a major decline in the median
wage which enforces people to work on tighter wages.

Assessment of current state of employee relations in
hospitality
Employee relations refer to the field which focuses on studying and managing
relation which are shared between employer and employee in an organisation.
It is the responsibility of human resource department to assure that there is an
ideal state of relationship between employee and management so that it leads
to fulfilment of organisational purpose. In context of Holiday Inn,
communication is emphasized as a key factor to resolve the situation which
hinders employee relations.

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The current state of employee relations in the United Kingdom is not very
ideal as the situation enforces continuous intervention from the government.
• There is a culture of low payment in hospitality sector which further
contributes to the rise in economic inequality in the country. Trade Union
reform and employment Rights act 1993, is continuously working to
improve the situation.

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• The employers are enforced to retain their competent employee in order to
retain talents with the organisation. The major approach which has been
identified is embracing of Flexible working hours so that interest of the both
the parties could be served.
• The Trade Unions formed under trade Union act, 1926 have been a
significant contributor in uplifting the interest of workers and make sure that
ideal employee relations are shared through collective bargaining and
negotiation.