This portfolio provides a comprehensive analysis of Human Resource Management (HRM) issues within the hospitality sector, focusing on contemporary challenges and emerging trends. It includes a reflective essay on HRM practices, the design of a job description and person specification for a management position in a hotel, and a discussion on performance management procedures to minimize staff retention, identify training requirements, and increase promotions. A critical analysis of Novotel London's HR policies and practices is also presented, addressing topics such as labor shortages, technological advancements, and evolving customer experiences. The study highlights the importance of effective HRM in managing intercultural administrative issues and adapting to the digital economy within the hospitality industry. Desklib provides students access to solved assignments and past papers for similar assignments.