Human Resource Management Report: ASDA Case Study Analysis

This report provides a comprehensive analysis of Human Resource Management (HRM), using ASDA as a case study. It begins by distinguishing between personal management and HRM, assessing the functions of HRM in contributing to organizational goals, and evaluating the roles of line managers. The report then delves into HR planning, comparing recruitment and selection processes, and evaluating their effectiveness. It explores motivational theories, reward systems, and methods for monitoring employee performance. Finally, it examines the reasons for employment cessation, exit procedures, and the impact of legal frameworks. The report covers key aspects of HRM, including recruitment, motivation, and legal compliance, providing insights into effective HRM practices within a large organization.

Human Resource
Management

Table of Content
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
1.1 Distinguish in between personal management and human resource management.............................3
1.2 Assessment of the functions of the human resource management in contributing organizational
purpose....................................................................................................................................................4
1.3 Evaluation the roles and responsibilities of line managers in human resource management..............5
1.4 Impact of legal and regulatory frame work on the human resource management..............................5
TASK 2.......................................................................................................................................................6
2.1 Analyze the reasons for human resource planning in organizations...................................................6
2.2 Outline the stages involved in planning human resource requirements..............................................7
2.3 Compare the recruitment and selection process in two organizations................................................7
2.4 Evaluate the effectiveness of the recruitment and selection techniques in two organizations............8
TASK 3.......................................................................................................................................................9
3.1 Assess the link between motivational theory and reward...................................................................9
3.2 Job evaluation and other factors determining pay..............................................................................9
3.3 Assess the effectiveness of reward systems in different contexts....................................................10
3.4 Examine the methods organisations use to monitor employee performance....................................10
TASK 4.....................................................................................................................................................11
4.1 Identify the reasons for cessation of employment with an organization...........................................11
4.2 Describe the employment exit procedures used by two organizations.............................................11
4.3 Consider the impact of the legal and regulatory framework on employment cessation arrangements.
...............................................................................................................................................................12
CONCLUSION.........................................................................................................................................13
REFERENCES..........................................................................................................................................14

INTRODUCTION
Management is a process which emphasis to arrange people and activities to maximize
their utilization for the organization but human resource management emphasis on the on the
employees performance which is beneficial for the organization and as well as for the employees
(Avey and et. al., 2011). People which are working in the organizations are having huge need to
be managed by the managers to increase their efficiency to deliver their services in the favour of
employer. Most of the companies are acquiring a HR manager to manage their employees. They
are having a responsibility to manage the work place which helps to the company to provide
better working environment. Working environment is having a huge impact on the employee to
generate their work and as well as it increase the trust and faith of the employees on their
employers. The present report is having focus on the ASDA which is having their supermarkets
in all over the United Kingdom. They are using tall structure of the management in the
organization to manage their business activities. This report is having focus on the personal and
human resource management and creating distinguish in between them. HR management
emphasis on the employee performance which can help them to attain their business objectives.
HR manager are having responsibilities to recruit new people in the organization to increase their
strength as well as they have to provide proper training and development program to new joiners.
HR managers have to provide monetary motivation to those employees who are performing well
and it motivates to other employees also to increase their performance. At the last of the report it
has details up on the employment exit and it causes.
TASK 1
1.1 Distinguish in between personal management and human resource management
People which are working in the company are having a ethical responsibility to provide
their best performance to the employers (Glendon, Clarke and McKenna, 2016). So they have to
manage their activities as per the needs of the organization so they have to manage all the
factors which are impacting on their business activities.
Personal management: It is related to the employees to set their goals and objectives to
increase their performance as per the needs of the self development. It has a sequence which
helps to the individuals to set their goals and targets make strategies accordingly to attain their
target in time limits.
Human resource management: HR management is having it's focus on the maximizing
employees efficiencies to increase the production and services of the organization and attain the
organizational objectives as soon as possible.
A difference is given under here in between the both:
Approach: Personal management is a traditional style to increase the working efficiency
of the employees and manage people in the organization on the other hand human resource

management is a modern approach which helps to the employees to increase their working
capabilities and as well as managing them in the organization (Shuck and Wollard, 2010).
Focus: Personal management is having it's focus on the administration, increase
employee well-being and on the other side HR management is having it's focus to development
of the employees and motivates them to increase their work efficiency.
Concept: As the personal management is a traditional approach so it assumes that
employees are input to develop a desired product, but according to the HR management work
force is an essential element for the organization to create a production by them.
Features: Personal management is not having any type of job design, it just depends on
the division of the labour. On the other side, according to the HR management job design is a
function which helps to the employees to perform.
1.2 Assessment of the functions of the human resource management in contributing
organizational purpose
ASDA is a big structured organization and they are having their retail outlets in all over
the United Kingdom so it is essential for them to manage their employees in a proper manner to
attain their organizational objectives (Hendry, 2012). Many type of organizations are working in
this sector so it is essential for them to manage their employees in a manner which can increase
their working efficiency. Increase their market share is the main purpose for them to increase
their revenues which can be possible by providing more better assistance and products to their
customers. HR management is having huge influence in it to attain their organizational purpose,
some of the functions are here of the HR management:
Selection and recruitment: It is essential and primary work of the HR management in the
organization, they are having responsibility to recruit people in the company according to the
skills and qualifications which are required for a designation. It helps to the company to increase
number of work force and improve working efficiency of the organization.
Administration: Mainly HR works on the administration, they are managing a proper
working environment for the employees and as well as they are working to reduce the conflicts
in between the employees (Markos and Sridevi, 2010). If employees are having some issues
regarding to the management and company they can communicate with the HR management,
they can resolve it.
Employees motivation: It is an monthly function of the organization to motivate those
employees which are performing according to their targets and as well as providing better results
to the company. It helps to the employees which are working better or which are not working
according to their targets. It creates a motivation in them to improve their working capabilities in
them by which they can also get the incentives and rewards from the Human Resource managers.

Employment Termination: Human Resource managers are having a responsibility to
analyze the employees behaviors and attitude in the working environment. They have to
terminate those people which are creating a negativity in the organization and as well as they are
making trouble in the work of the other employees.
So these are some functions of the Human Resource managers in the organization to
resolve their purpose by their acts.
1.3 Evaluation the roles and responsibilities of line managers in human resource management
Line managers are having direct influence of the customers and it is the last management
level of the organization so they are having responsibilities to provide proper guidance to the
employees (Campbell, Coff and Kryscynski, 2012). Many of the HR managers are working as a
line managers to provide proper working environment to the employees which are working in the
organization. Some of the responsibilities are here of the line managers in the human resource
management:
Analysis of the employees: They are having responsibility to analyze the needs of the
employees which are undertaken by them, so they have to make their focus on them and as well
as their performance in the working environment. They can analyze their issues by making
communication with the employees and knowing their problematic issues regarding to the work
and place.
Mentoring: They have to provide their guidance to their new joiners which are working
under them, it helps to the organization to improve the skills of the work force. So they have to
make their proper focus on the new joiners and if they are making a any mistakes regarding to
their work they have to resolve it.
Monitoring: It is part of the organization to mentor their employees, most of the
employees which are working in the organization are having monitored by their seniors (Shuck
and Wollard, 2010). It helps to the new joiners to increase their working efficiencies and as well
as their capabilities to provide an effective work for the company.
1.4 Impact of legal and regulatory frame work on the human resource management
There can be adverse as well as favorable impact of regulatory framework over the
mechanism of human resource management so in order to get best and positive results and to
avoid the unfavorable circumstances Asda should manage its human resource strategies in a way
so that they cannot get negative situations while carrying out their business activities (Lewis,
Packard and Lewis, 2011). There can be several impacts of legal and regulatory framework on
management of human resources . Which are mentioned below:
 Employees may feel unsafe when friendly environment will not be provided to them in
addition to this they can’t perform in a positive way in order to comply with the

guidelines which have been provided to them by their seniors in order to attain the
objectives which have been predetermined by the managers and leaders of the entity.
 Equal distribution of opportunity is another fact which is becomes a matter of hurdle in
path of growth. As some employees in organizations faces the issues related with
discrimination. As they have discriminated on basis of colour of their face, age group or
some other unethical factors. Because of this productivity of those employees which are
facing such discrimination issues get reduced.
 Working hours should be limited as 40 hours in a week so that employees will not get
frustrated because of high working hours. And in case they are working for more than
40 hours then employer should provide them compensation for such work as overtime
payment. If this is not properly managed therein then it will result high labour turnover.
 Human resource manager should frame such policies which can ensure proper safety of
employees in office premises during working hours so that in case of any accident
employees can get immediate treatment. Or in case of any major disability of major
expenditure by employee on health issues Asda should compensate such employees.
TASK 2
2.1 Analyze the reasons for human resource planning in organizations
Human resource is an important department of the organization who deals with their
employees so that overall performance of ASDA can be improved. This department focuses on
the training, development, motivation, recruitment of the workers. The HR manager is the one
select a candidate in the firm so their decisions can affect the enterprise. There are some of the
reasons for human resource planning in an entity:
Strategy: Human resource department is responsible to make some strategies and policies
so that overall growth of the company can be improved. Along with this, the manager has to
identify the number of people who are working. For them strategies should be made so that
overall task can be performed in an efficient manner (Mithas, Ramasubbu and Sambamurthy,
2011).
Compensation and incentives: Human resource planning is important for the
organization as through this the motivation level of the employees can be increased. By
providing the compensation and incentives manager can increase the satisfaction of the staff
members. For an effective salary management HR planning is important.
Recruitment and selection: HR planning is essential for ASDA as through this they can
recruit the right kind of employee for the right job. Through this effective process, an enterprise
will be able to select the skilled and experiences workers. Further, these people help the firm in
improving their growth and position in the market than any other competitor (Griffin, 2013).

Training and development: HR manager is responsible to increase the core competencies
of staff members through training and development. When these skills get enhanced then they
can deal with their customers in an efficient manner so through an organization will be able to
create a strong base of customers.
Employee engagement: The manager of human resource department is responsible for
enhancing the employee engagement. Through this, ASDA can improve their performance and
accomplish their objectives in an efficient manner.
2.2 Outline the stages involved in planning human resource requirements
Human resource planning is a process that is used by the organization so that they can
hire right employee for the right job. Through this, ASDA will be able to accomplish their goals
so that performance can be improved (Trkman, 2010). There are some stages that are involved
into the human resource planning and these are:
Analyze organizational objectives: In the first stage, manager has to identify their
objectives so that they will be able to make the strategies in an efficient manner. Through this,
the firm can set their direction that where they have to go and what they want in future.
Inventory of current human resources: On the basis of collected data, manger can
examine their workers, their potential and performance. Further, HR can recruit new employees
from the internal sources and external environment.
Forecasting supply and demands of human resources: In this stage, demand is
forecasted so that overall objectives of the organization can be fulfilled. Through this, they can
hire workers as per their requirement (Disch, 2016). In this, proper job specification and job
description can be matched so that overall performance can be improved.
Estimating gaps: At this stage, manager can estimate the gap between demand and
supply of the human resources. By identifying the deficiencies, manager can fill the requirement
of the people within the organization. Further, training can be provided t the workers so that
they can enhance their core competencies and fulfill the demands of the customers.
Formulating human resource action plan: The action plan is based on information that
there is gap between the demand and supply or not. On the basis of this, training and selection
procedures are finalized.
Monitor and control: In the last stage, plan is implemented by the manager of
organization on the basis of material and resources. Along with this, HR has to monitor the
performance of the plan so that overall performance can be improved.
2.3 Compare the recruitment and selection process in two organizations
Recruitment and selection process is followed by every organization so that they can hire
skilled candidates in order to improve their performance. Recruitment is the process in which HR

finds out the applicant who is suitable for the job. On the other hand, selection is the process in
which company follow a procedure in order to hire the workers. ASDA is the retail industry
which is following this procedure in order to create a skilled workforce (Gutiérrez, Hilborn and
Defeo, 2011).
They are focusing on their external recruitment process in which they hire the candidates
from the external world. Along with this, they are following online recruitment procedure where
they can retain new talent and ideas. ASDA is using social media network such as LinkedIn in
order to advertise their job with the particular description and specification. On the basis of the
online assessment, retail industry will be able to select the candidates for the interview. At the
last, the firm provides training to the new workers so that they will be able to know about the
job.
Another Organization is Tesco which is a competitor firm of ASDA. The manager of
organization follows both internal and external recruitment process in order to hire the staff
members so that their performance can be improved. Tesco provide first opportunity to their
existing workers so that overall satisfaction among them can be increased. In the internal
recruitment, HR will take the interview of the people so that their motivation level can be
increased. On the other hand, they are also following external approach in order to recruit the
people who are looking for a job (Zott and Amit, 2010). Company can use advertisements,
television and radio in order to advertise the job requirement in the market. Through this, they
can improve their performance as they will be able to get the new talented workers. This is the
more beneficial approach for the enterprise as through this they can improve their growth in the
market.
2.4 Evaluate the effectiveness of the recruitment and selection techniques in two organizations
Recruitment and selection technique will help the firm in improving their performance in
the organization. Through this, they can achieve the competitiveness in the market and that will
lead towards the success (McWilliams and Siegel, 2011). Tesco is the retail industry which first
focuses on their current employees and their capability. On the basis of their potential, manager
gives them a chance to get the opportunity in order to improve their growth. If there is any
member who is suitable for the job then company promote the particular person otherwise they
put the job advertisements on the newspaper, social media. Through this they can hire workers
from the outer world. Along with this, they also provide online forms on their websites so
candidates can fill forms.
On the other hand, ASDA is following online recruitment procedure in order to hire the
employees. The retail industry provides application form on their website which has to be filled
by the people. All the applicants have to follow a process and manager will take a assessment of
those candidates. On the basis of the assessment, manager will be able to select workers for the
interview so that their overall performance can be improved. Further, ASDA will be able to hire
experienced staff members so their overall performance can be improved.

TASK 3
3.1 Assess the link between motivational theory and reward
Motivation has an ability to influence the behavior of the members through which they
can meet corporate goals in a efficient way. Further reward stands for what workers receive
during their employment. The company provides reward in financial form or non-financial form.
Financial reward company pay some amount and nonfinancial means pay in the form promotion
and bonus. Every organization have to motivate their employees in order to improve their
performance as well as work quality. Motivation and reward are correlated which is beneficial
for every business organization (Hendry, 2012). ASDA is an international retailing company
which provides goods and services across the boundary. Leaders and managers are responsible to
motivate their workers for boost up their confidence and improve performance. Only motivated
employees are able to meet corporate goals and objective. In order to motivate staff members
organization, have to provide reward to their members for enhance performance of ASDA
company in international market. Further. Motivation and reward both are helpful for companies
to meet their long term as well as short term goals. Every firm have to offer reward according to
the need and requirement of workers which fulfill their demand and provide satisfaction to them.
Mangers and leaders are responsible to provide proper training session to their workers for boost
up their confidence and improve their performance. Various types’ factors and methods are use
by most of the companies which can improve their performance in international market.
Motivation is the continuous process which every organization have to use them for enhance
their profits margin and revenue as well. ASDA firm have to provide proper training to their
worker through which they can easily meet corporate goals and objective. Thus, motivation and
reward are interrelated which help companies to achieve target and provide customer services to
people (Armstrong and Taylor, 2014). Both motivational theory and reward are beneficial for the
companies in order to improve their performance and to enhance their confidence level as well.
Through employees are able to maintain their work quality and try to easily attain corporate
goals and objectives as well. This activity must be opted by each and every company in order to
meet their long term as well as short goals and objectives.
3.2 Job evaluation and other factors determining pay
Job evaluation is the systematic approach which is opted by every business organization
for smooth working it. The factor is helpful for senior manager and leaders for allocation of
resources, works and power. Fuller utilization of resources is important for the success of every
business organization. Managers are responsible to allocate work according to their skills and
knowledge. Workers have to perform in order to meet organizational goals and objectives. Job
analysis is the best structure or every job. Job evolution helps companies to maximizing and
profits and revenues and minimizing the cost. Before start this procedure every organization
firstly aware their worker regarding benefits of job evolution and it purpose. Through this
organization are able to improve their performance in international market and boost up their
profit margin as well. Managers of ASDA Company have to allocate work according to workers

performance and their individual skills. Allocation of work is important task in every which
improve performance of it. Various types of job analysis is required in ASDA company because
it consist different types of depart and large number of workers. Efficient use of resources is
beneficial for companies to meet their desired goals and target. The team of every is doing the
business of job evaluation. The team includes HR, manager and various other members of higher
authorities. After this team should select the of for each department allocate job accordingly.
Each department must identify job for their own department. Further, it is the major point which
is help full for firms to meet their long term and short term goals (Guest, 2011). Allocation of
resources can be possible with the job evaluation. Through companies are able to divide their
employees according to their skills and knowledge. Evaluation of job is systematic approach
which is opted by most of organizations.
Other factors determining pay- Here, various of factor are present which ASDA organization to
identify worth and payment for the particular job. some factors are like size of organization,
performance of workers, work quality and much more.
3.3 Assess the effectiveness of reward systems in different contexts
Rewards are beneficial for employer as well as for employees. Mainly rewards are
offered by companies to their workers in order to motivate them towards complete work in a
timely and efficient manner. These are can be provided in the financial as well as nonfinancial
form which can be accepted in both terms. This process requires effective plans and strategies in
order to meet corporate goals and target. Every company have their own set of target and reward
system. Reward system having an ability to boost up the confidence of worker and improve their
performance as well. Higher level system can improve standard of living of workers and enhance
their work quality as well. Promotions are also comes under the category of reward. In which
worker is shifted from one job profile to another job profile. This reward is provide maximum
level of satisfaction and improve their expectation from company. It can maintain environment
for worker which is safe and secure and beneficial for them. Moreover, it has a ability to
maintain better working environment and provide talented employees to the company. Reward
can motivate employees and improve their performance as well. Bonus are also a part of the
reward which is given with or other then the salary. It help organization to increase output of
workers and enhance motivation as well. It is the major reason through which companies are able
to improve their productivity and boost up their revenue margin. Rewards are the payment which
can pay whenever they want and employees need to get it (Jiang, Lepak and Baer, 2012).
3.4 Examine the methods organisations use to monitor employee performance
There are varieties method which every company can use for continuously monitor he
performance the worker. Various types of plans and strategies are also opted by ASDA company
for improve work quality and performance of employees as well. Organizations can closely
monitor the performance of worker and provide feedback to them on the basis of their work
quality. Feedback which is offering the firms to their employees are either be positive or negative
(Wright and McMahan, 2011). But both type of feedbacks are beneficial for them. With the help

of positive feedback they maintain their performance. On the other hand, through negative
feedbacks they get an opportunity to find out their weaknesses and try to improve them in a
effective way. Performance is another factor which is Opted by ASDA company for identify
actual job performance. The company can recruit employees by conducting interviews and
identify their strengths and weaknesses. By using various types of methods and approaches firm
can able to reduce their weaknesses and improve their work quality. Also entities have to make
plans and strategies for the same purpose. Implementation of those plans and strategies are
conducted when it is necessary. They can use various types of factors and methods effective
utilization of resources in order to meet their desired goals and objectives. Fuller utilization of
resources is beneficial for organization to attain set of goals and target. Leader and managers are
responsible to monitor the performance of their workers offer reward if their work quality meets
the set level of requirement of firm (Meredith Belbin, 2011). Different types of methods are
opted by them for maintain their work. They need to continuously motivate workers for boost up
their confidence and remove conflicts. Through this company can meet their long term as well
as short term gals and objective. Productivity of company is based on the performance of
employees and their collective efforts.
TASK 4
4.1 Identify the reasons for cessation of employment with an organization
There may be some reasons when the employment of any employee may get terminated. Due to
such reasons the employer have the option to revoke the agreement of employment and he may
terminate such an employee (Wright and McMahan, 2011). Such reasons are identified and
mentioned as following :
 Sometimes it may be possible the termination of employee is not because of his or her
mistake but it may be due to availability of less budget to pay his employees. In case of
failure to pay the salary to its employees, employer may start revoking agreement of
employment which means he may terminate employees from completion of duties in
cited entity for its future operations. In such case the employment may get ceased.
 Employers understand that their employees require some leaves due to some health issues
or to meet out their personal operations. And therefore, they grant them some leaves on
monthly basis which are actually classified as paid leaves, in addition to this they also
grant them casual leaves. But it may be possible that some employees get addicted of
leaves and they don’t properly attend office. In that case, on such grounds owners of
Asda may terminate such an employee. And even in case where worker come to office
late and after a material time gap then this can be regarded as the ground of employment
cessation.
 Performance of employee also decides the cessation of him from employment. As in case
worker is not performing well in order to provide effective results towards the benefit of
company.

4.2 Describe the employment exit procedures used by two organizations
Managers of Asda have organized an exit procedure for those who wants to discontinue
with entity. And such exit procedure is compared with the procedure of Tesco:
Asda Tesco
 In it employee first require to
convey the message of resign to the
line manager of cited entity.
 After this employee have to submit
the letter of resignation with
manager of respective department.
 After the submission of resignation
letter with the manager. Line
managers require getting back all
the assets of entity which are in
possession with such worker.
 After taking all above mentioned
steps and completion of
requirements of them line manager
of Asda will organize an exit
interview for such a worker so that
he can get information that because
of which factor the employee wants
to discontinue with Asda.
 This procedure can assist the
human resource manager to reduce
the labour turnover of entity.
 Exit procedure of Tesco is almost
same but there are some differences
in this process because of which it
can be regarded as a different
procedure.
 Line manager of Tesco provide all
the reference documents and
experience letter for opting next job.
 Then he makes an official
conversation with worker so that he
can evaluate the reasons for
worker’s resignation.
 Then line manager will evaluate the
work stress which is there in
performing duties of entities. So
that they can use such data in their
future reference.
 Personal development manager will
provide him or her better option
through which they can retain such
employee. Better option may be in a
way by providing him better
amenities or to increase his or salary
if they think so but this should be
last option so that anybody cannot
miss utilize this option.
 Tesco also has an exit interview
procedure in which line managers
and supervisors of respective
departments will specifically
evaluate the factors because of
which employee wants to terminate
his or her job.
4.3 Consider the impact of the legal and regulatory framework on employment cessation
arrangements.
There can be several impact of legal and regulatory frame work as if the business
enterprise like Asda is doing a great job then it may be possible that they are complying with the
legal factors which are mandatory to follow (Jiang and et. al., 2012). But in case any entity is not