Human Resource Management for McDonald's: A Report

This report provides an in-depth analysis of Human Resource Management (HRM) practices within McDonald's, a multinational fast-food corporation. It begins with an introduction to HRM, emphasizing its strategic role in gaining a competitive edge. The report then delves into the functions and purpose of HRM, highlighting its importance in the hospitality industry. It examines the strengths and weaknesses of various selection and recruitment approaches, along with the benefits of HRM activities for both employees and employers. The report also explores human resource planning, detailing the current HR supply, future HR demand, and demand forecasting within McDonald's. It further investigates employee relations management, including conflict management and employee engagement. Finally, the report addresses the impact of employment law on HRM, covering employee relations acts and equal opportunities, before concluding with a summary of the key findings and relevant references.

Task 1
Human Resource
(TASK 1)

Table of content
 Introduction
 Role and purpose of Human Resource Management
 Human resource plan based on an analysis of supply and demand
 Current state of employment relations in a selected service industry
 How employment law affects the management of human resources
 Conclusion
 References

Introduction
Human resource management can refer to strategic approach to organisation's workplace
administration in order to gain competitive edge of business organisation. The motive of report
is to assess the function and purpose of McDonald's which is a multinational American fast food
organisation established in 1940. The assignment will discuss various strengths and drawbacks
of distinct selection and recruitment approaches along with benefits of HRM activities on the
employee and employer of organisation. Report will also highlight attention on different
employment legislation and current modifications in employement legislations.

Role and purpose of Human Resource
Management
HRM is a function within a company focused n managing, recruiting,
directing people of organisation. History of HRM lies back from 1920s
when personnel administration was widely associated with hiring,
training, evaluating and compensating worker in most companies. The
term has developed after 20th century and become mandatory in now-
a-days in order to manage numerous personnel affairs of organisation.
Some basic duties are explained in next slide:

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 Building Commitment and Better Capacity: HRM assist a business
organisation in developing competitive edge.
 Training, Induction and Development: This is one indispensable
function of HRM which is addressed to improvise the present or
future employee performance of McDonald's.
 Managing ER: Employee are considered as core asset of an
organisation. HR of McDonald's is responsible for managing growth
through performing crucial functions associated with personnel

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 Building Commitment and Better Capacity: HRM assist a business
organisation in developing competitive edge.
 Training, Induction and Development: This is one indispensable
function of HRM which is addressed to improvise the present or
future employee performance of McDonald's.
 Managing ER: Employee are considered as core asset of an
organisation. HR of McDonald's is responsible for managing growth
through performing crucial functions associated with personnel

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Importance of HRM for Hospitality Industry:
 Identify workforce requirement: In order to encounter basic
requirements of workforce, this is fundamental for organisations
like McDonald's
 Selection of human resources at right place on the right position
in done by HRM that assist McDonald's.
 Employee Appraisal and Incentive Management: McDonald's
unlike other organisation stimulate their worker.

Human resource plan based on an analysis of
supply and demand
Human resource planning is the procedure
which directly connected with HR needs in
an organisation to their strategic plan which
ensure about the effectiveness and efficiency
of their staffing in order to reaching with
company goals. There are various HRM
procedure at McDonald's that are described
in such steps mentioned in next slide:

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 Current HR supply – For analysing current human resource availability in
McDonald is the one of the most stage of HR planning.
 Future HR demand – In this, company analyse the future workforce
requirements of business.
 Demand forecast – In the step, McDonald's match the current supply with
the future demand of human resource which create demand forecasting.
 HR sourcing Strategy and Implementation – After recognising gaps in
HR supply and demand in McDonald's.

Current state of employment relations in a
selected service industry
Employee relation management is one of the core functions of HRM
that function as per interest of consumer within company.
Conflict Management: It is an official code of conduct i.e. made in
divisional management term to maintain operations.
Employee Engagement: There are numerous practices that are
organised in McDonald's related CSR and compliances.

How employment law affects the management
of human resources
Govt. keep update their laws and legislation to improve them as per the
trends and requirements of market.
Employee Relation Act: The law aims to provide better structure to
employee and union to negotiate on the conventional terms.
Equal Opportunities: This act support fair remuneration, female
recruitments and benefits of worker among employee avoiding
discrimination.

Conclusion
The above report propound that human resource management is one of
the crucial division of an organisation that provide guidance in managing,
recruiting, handling and training personnel and associated practices of
company. HRM has numerous functions such as orientation, training and
development, employee relation management etc.