This report provides an in-depth analysis of Human Resource Management (HRM) issues within the context of Holiday Inn, a global hotel chain. It begins by exploring contemporary issues and emerging trends in HRM within the hospitality industry, emphasizing the importance of employee management for maximizing customer satisfaction and brand image. The report then delves into the development of job descriptions and person specifications for a hotel supervisor role at Holiday Inn's London branch, highlighting the required skills and qualifications. Furthermore, it examines approaches to managing people and performance, including the challenges of employee turnover, skilled labor shortages, and stress management. Finally, the report includes training materials designed to assist HR managers in developing effective policies and practices for employee management, with a focus on enhancing job satisfaction and fostering a positive work environment. The report concludes by summarizing the key findings and recommendations for effective HRM strategies at Holiday Inn.