This report provides an in-depth analysis of Human Resource Management (HRM) issues, emerging trends, and challenges within the hospitality industry, with a specific focus on the Savoy Hotel. The report covers key areas such as contemporary HRM issues, including employee turnover, the implementation of automated response systems, and the importance of a positive working environment. It also delves into the challenges faced by HR in the hospitality sector, such as training and development, employee morale, and stress management. Furthermore, the report examines job descriptions and individual specifications for supervisory positions, emphasizing the need for skilled employees with excellent interpersonal skills. Finally, it discusses the materials and strategies related to training and development to improve employee performance and customer satisfaction, highlighting the importance of adapting to changing market trends and customer demands. The report concludes by summarizing the critical factors for effective HRM practices in the hospitality industry.