Analyzing the Role of Human Resource Management in Organizations
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This report delves into the critical role of Human Resource Management (HRM) within organizations, emphasizing its impact on organizational strategy and employee engagement, using Harrods as a case study. The introduction defines HRM and highlights its importance, setting the stage for an exam...

Human Resource
Management
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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Discuss the role of human resource management in organisations.............................................1
Critically review the link between HRM and wider organisational strategy..............................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Discuss the role of human resource management in organisations.............................................1
Critically review the link between HRM and wider organisational strategy..............................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Human Resource Management is explained as the process of making efficient and
effective use of human resources so that company can creates the opportunity to accomplish
desire goals and targets. It is necessary for any of the organisation because it allows to bring best
out of employees. The chosen organisation for this respective assignment is Harrods which is
one of departmental store which perform in different part of the world. Headquarter is located in
Brompton Road, London, England. Here, in this file different topics will be address which will
related with role of human resource management and even there will be critical review between
HRM and companies strategies.
MAIN BODY
Discuss the role of human resource management in organisations.
In present scenario, each and every business organisation requires strong Human
Resource Department as it helps to manage each and every work in a systematic manner. It is
one of those department which can help out the employees to tackle any of the situation whether
it is favourable or not. Talking about Harrods Departmental Store, it has been performing really
well in the market and it becomes crucial for their HRM department to take active part in
decision making so that they can even perform better in any of circumstances.
Guest Model of HRM has been been introduced by David Guest who simply wants to
explain that HRM is one of the department department form personnel management. It is
because this model simply explains that HRM is all about commitment which is needed to be
fulfilled (Pinzone and et. al., 2016). It is the model which can allow the understand that role of
HRM in Harrods Departmental Store. Basically, this model is based on six dimensions which
further discussed in detail.
HRM Strategy: In any of the organisation, there are various plans and policies which are
needed to be formed on daily basis which can allow to attain the effective result in specific time
period. In context of Harrods Department Store, their Human Resource management has the role
to determine and find that what are those policies which they are needed to adopt for managing
the workforce.
HRM Practise: It becomes crucial for business association to decide that what are those
practises which they must adopt so that required result can be obtained (Aklamanu, Degbey and
1
Human Resource Management is explained as the process of making efficient and
effective use of human resources so that company can creates the opportunity to accomplish
desire goals and targets. It is necessary for any of the organisation because it allows to bring best
out of employees. The chosen organisation for this respective assignment is Harrods which is
one of departmental store which perform in different part of the world. Headquarter is located in
Brompton Road, London, England. Here, in this file different topics will be address which will
related with role of human resource management and even there will be critical review between
HRM and companies strategies.
MAIN BODY
Discuss the role of human resource management in organisations.
In present scenario, each and every business organisation requires strong Human
Resource Department as it helps to manage each and every work in a systematic manner. It is
one of those department which can help out the employees to tackle any of the situation whether
it is favourable or not. Talking about Harrods Departmental Store, it has been performing really
well in the market and it becomes crucial for their HRM department to take active part in
decision making so that they can even perform better in any of circumstances.
Guest Model of HRM has been been introduced by David Guest who simply wants to
explain that HRM is one of the department department form personnel management. It is
because this model simply explains that HRM is all about commitment which is needed to be
fulfilled (Pinzone and et. al., 2016). It is the model which can allow the understand that role of
HRM in Harrods Departmental Store. Basically, this model is based on six dimensions which
further discussed in detail.
HRM Strategy: In any of the organisation, there are various plans and policies which are
needed to be formed on daily basis which can allow to attain the effective result in specific time
period. In context of Harrods Department Store, their Human Resource management has the role
to determine and find that what are those policies which they are needed to adopt for managing
the workforce.
HRM Practise: It becomes crucial for business association to decide that what are those
practises which they must adopt so that required result can be obtained (Aklamanu, Degbey and
1

Tarba, 2016). In terms of Harrods, they are mainly focused towards the process of recruitment,
selection as well as training and development program. It is one of those practices which can be
beneficial for HRM department of Harrods because they will be able to create better opportunity
to accomplish the goals of an organisation.
HRM Outcomes: The Guest model explains that outcomes of an organisation plays the
crucial for determining the overall performance (Mehta and Chugan, 2015). Here, role of HRM
department automatically increases as it simply explains that how any of the employees must
work in any of the particular situation for the betterment of an organisation. In context of
Harrods Department Store, they are able to accomplish effective result because of the training
and guidance which is being provided by the HRM department of a company.
Behaviour Outcomes: It is mainly assumed that the behaviour which is being shown by
the HR department has the direct impact on overall result of the company. It is said that company
can accomplish their goals only in that respective situation if they have developed the suitable
environment for workforce. In context of Harrods, it will be necessary for their HR department
to show positive behaviour because that is their major role towards any of the employee working
in the premisses of a company. It will simply help to accomplish the goals (Azmi and Mushtaq,
2015).
Performance Outcomes: It is quite crucial for the business organisation that company
mainly focuses on the performance of the employees who can help out to achieve the targets
(Jørgensen and Becker, 2017). It is necessary for HRM department of Harrods to provide
essential training to employees which can allow the business organisation to take the growth in
market. In simple words, it is the role of HRM department to provide essential training to
employees so that they can perform better in any of the situation can give their best for achieve
the targets on time.
Financial Outcomes: It is assumed that effective result can be accomplished only in that
respective situation where company is able to utilise all of the allocated resources in best
possible manner. In case of Harrods, it is said that company can only achieve its target in that
particular situation where HR department create the opportunity for employees to utilise all of
the resources in specific time period time.
2
selection as well as training and development program. It is one of those practices which can be
beneficial for HRM department of Harrods because they will be able to create better opportunity
to accomplish the goals of an organisation.
HRM Outcomes: The Guest model explains that outcomes of an organisation plays the
crucial for determining the overall performance (Mehta and Chugan, 2015). Here, role of HRM
department automatically increases as it simply explains that how any of the employees must
work in any of the particular situation for the betterment of an organisation. In context of
Harrods Department Store, they are able to accomplish effective result because of the training
and guidance which is being provided by the HRM department of a company.
Behaviour Outcomes: It is mainly assumed that the behaviour which is being shown by
the HR department has the direct impact on overall result of the company. It is said that company
can accomplish their goals only in that respective situation if they have developed the suitable
environment for workforce. In context of Harrods, it will be necessary for their HR department
to show positive behaviour because that is their major role towards any of the employee working
in the premisses of a company. It will simply help to accomplish the goals (Azmi and Mushtaq,
2015).
Performance Outcomes: It is quite crucial for the business organisation that company
mainly focuses on the performance of the employees who can help out to achieve the targets
(Jørgensen and Becker, 2017). It is necessary for HRM department of Harrods to provide
essential training to employees which can allow the business organisation to take the growth in
market. In simple words, it is the role of HRM department to provide essential training to
employees so that they can perform better in any of the situation can give their best for achieve
the targets on time.
Financial Outcomes: It is assumed that effective result can be accomplished only in that
respective situation where company is able to utilise all of the allocated resources in best
possible manner. In case of Harrods, it is said that company can only achieve its target in that
particular situation where HR department create the opportunity for employees to utilise all of
the resources in specific time period time.
2
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In short, company like Harrods is able to use Guest Model of HRM in effective manner
which is allowing to achieve the target. The overall performance has been uplifted just because
of the impact which is being created by Guest Model.
Critically review the link between HRM and wider organisational strategy.
Human Resource Department has the important role within the organisation because they
are the one who decide which types of employees are needed to be hired for performing in any of
the field. It is one of that sector where chances of errors is very low because it directly impact on
overall result. Talking about Harrods, whenever any of the department prepare plans and polices
they directly or indirectly involve human resource management because they are the one who
take the calls that whether those policies are helpful workforce or not (Jamali, El Dirani and
Harwood, 2015). It is because the ultimate is to accomplish the target on specific time period.
Below, there is the discussion about various department of Harrods Department Store and role of
HRM in that particular situation.
Marketing Department and role of HRM department: In any of the business
organisation, marketing team has the huge responsibility as they are the one who has to decide
that how any of the advertisement can be done so that target can be achieved (Druml and Cichna-
Markl, 2014). In this respective situation the HR department of Harrods can help the marketing
team that how they can bring out the best form of advertisement so that more number of
customers can be connected towards the organisation.
Research Department and HR department: In an organisation, research department has
the crucial role because they have to work on continuous basis for the betterment of a company.
It is not an easy task for any of research department because they are needed to cover wider area
(Fay and et. al., 2015). In context of HR department of Harrods Ltd, they will have the
responsibility to review all of the actions being taken by the research department for required
result. Even option is available to provide appropriate training to research department in initial
level so that they can identify the area which they will majorly focus.
In simple words, there are lots of work that is needed to be conducted by the business
organisation and it becomes the duty of HRM department because they are the one who provides
training to workforce to perform any of the specific task. Secondly, HRM has the authority to
form the plans and policies and looking at that particular situation, they can form different rules
on the basis of department which will bring flexibility in the business organisation (Ehnert,
3
which is allowing to achieve the target. The overall performance has been uplifted just because
of the impact which is being created by Guest Model.
Critically review the link between HRM and wider organisational strategy.
Human Resource Department has the important role within the organisation because they
are the one who decide which types of employees are needed to be hired for performing in any of
the field. It is one of that sector where chances of errors is very low because it directly impact on
overall result. Talking about Harrods, whenever any of the department prepare plans and polices
they directly or indirectly involve human resource management because they are the one who
take the calls that whether those policies are helpful workforce or not (Jamali, El Dirani and
Harwood, 2015). It is because the ultimate is to accomplish the target on specific time period.
Below, there is the discussion about various department of Harrods Department Store and role of
HRM in that particular situation.
Marketing Department and role of HRM department: In any of the business
organisation, marketing team has the huge responsibility as they are the one who has to decide
that how any of the advertisement can be done so that target can be achieved (Druml and Cichna-
Markl, 2014). In this respective situation the HR department of Harrods can help the marketing
team that how they can bring out the best form of advertisement so that more number of
customers can be connected towards the organisation.
Research Department and HR department: In an organisation, research department has
the crucial role because they have to work on continuous basis for the betterment of a company.
It is not an easy task for any of research department because they are needed to cover wider area
(Fay and et. al., 2015). In context of HR department of Harrods Ltd, they will have the
responsibility to review all of the actions being taken by the research department for required
result. Even option is available to provide appropriate training to research department in initial
level so that they can identify the area which they will majorly focus.
In simple words, there are lots of work that is needed to be conducted by the business
organisation and it becomes the duty of HRM department because they are the one who provides
training to workforce to perform any of the specific task. Secondly, HRM has the authority to
form the plans and policies and looking at that particular situation, they can form different rules
on the basis of department which will bring flexibility in the business organisation (Ehnert,
3

Harry and Zink, 2014). Also, there are number of occasion in where company requires to bring
changes in equipment and that respective position HRM department can help out to achieve the
target.
In addition, there are number of strategies which is needed to be formed on daily basis.
Here, HRM department can show their contribution to form the policies because they are one of
the department which has detail information about each and every employees and their working
capabilities so that they easily decide which types of policies is needed to be formed.
CONCLUSION
From the above file, it is concluded that HRM is one of those department which allows
the business organisation to perform better in any of the situation because it helps to provide
proper training to each and every employees. Guest model simply allows the business
organisation and HRM department to identify that how any of resources and policies can be used
in effective manner. It is said that HRM is one of those department which has a direct impact on
other department of a business organisation because it provide guidance that how any of the
business decision is required to be taken.
4
changes in equipment and that respective position HRM department can help out to achieve the
target.
In addition, there are number of strategies which is needed to be formed on daily basis.
Here, HRM department can show their contribution to form the policies because they are one of
the department which has detail information about each and every employees and their working
capabilities so that they easily decide which types of policies is needed to be formed.
CONCLUSION
From the above file, it is concluded that HRM is one of those department which allows
the business organisation to perform better in any of the situation because it helps to provide
proper training to each and every employees. Guest model simply allows the business
organisation and HRM department to identify that how any of resources and policies can be used
in effective manner. It is said that HRM is one of those department which has a direct impact on
other department of a business organisation because it provide guidance that how any of the
business decision is required to be taken.
4

REFERENCES
Books & Journals
Aklamanu, A., Degbey, W.Y. and Tarba, S.Y., 2016. The role of HRM and social capital
configuration for knowledge sharing in post-M&A integration: a framework for future
empirical investigation. The International Journal of Human Resource Management.
27(22). pp.2790-2822.
Azmi, F.T. and Mushtaq, S., 2015. Role of line managers in human resource management:
empirical evidence from India. The International Journal of Human Resource
Management, 26(5), pp.616-639.
Druml, B. and Cichna-Markl, M., 2014. High resolution melting (HRM) analysis of DNA–Its
role and potential in food analysis. Food chemistry, 158, pp.245-254.
Ehnert, I., Harry, W. and Zink, K.J., 2014. Sustainability and HRM. In Sustainability and human
resource management (pp. 3-32). Springer, Berlin, Heidelberg.
Fay, D and et. al., 2015. Teamwork and organizational innovation: The moderating role of the
HRM context. Creativity and Innovation Management, 24(2), pp.261-277.
Jamali, D.R., El Dirani, A.M. and Harwood, I.A., 2015. Exploring human resource management
roles in corporate social responsibility: The CSR‐HRM co‐creation model. Business
Ethics: A European Review, 24(2), pp.125-143.
Jørgensen, F. and Becker, K., 2017. The role of HRM in facilitating team ambidexterity. Human
Resource Management Journal, 27(2), pp.264-280.
Mehta, K. and Chugan, P.K., 2015. Green HRM in pursuit of environmentally sustainable
business. Pursuit of Environmentally Sustainable Business (June 1, 2015). Universal
Journal of Industrial and Business Management, 3(3), pp.74-81.
Pinzone, M and et. al., 2016. Progressing in the change journey towards sustainability in
healthcare: the role of ‘Green’HRM. Journal of Cleaner Production, 122, pp.201-211.
5
Books & Journals
Aklamanu, A., Degbey, W.Y. and Tarba, S.Y., 2016. The role of HRM and social capital
configuration for knowledge sharing in post-M&A integration: a framework for future
empirical investigation. The International Journal of Human Resource Management.
27(22). pp.2790-2822.
Azmi, F.T. and Mushtaq, S., 2015. Role of line managers in human resource management:
empirical evidence from India. The International Journal of Human Resource
Management, 26(5), pp.616-639.
Druml, B. and Cichna-Markl, M., 2014. High resolution melting (HRM) analysis of DNA–Its
role and potential in food analysis. Food chemistry, 158, pp.245-254.
Ehnert, I., Harry, W. and Zink, K.J., 2014. Sustainability and HRM. In Sustainability and human
resource management (pp. 3-32). Springer, Berlin, Heidelberg.
Fay, D and et. al., 2015. Teamwork and organizational innovation: The moderating role of the
HRM context. Creativity and Innovation Management, 24(2), pp.261-277.
Jamali, D.R., El Dirani, A.M. and Harwood, I.A., 2015. Exploring human resource management
roles in corporate social responsibility: The CSR‐HRM co‐creation model. Business
Ethics: A European Review, 24(2), pp.125-143.
Jørgensen, F. and Becker, K., 2017. The role of HRM in facilitating team ambidexterity. Human
Resource Management Journal, 27(2), pp.264-280.
Mehta, K. and Chugan, P.K., 2015. Green HRM in pursuit of environmentally sustainable
business. Pursuit of Environmentally Sustainable Business (June 1, 2015). Universal
Journal of Industrial and Business Management, 3(3), pp.74-81.
Pinzone, M and et. al., 2016. Progressing in the change journey towards sustainability in
healthcare: the role of ‘Green’HRM. Journal of Cleaner Production, 122, pp.201-211.
5
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