Human Resource Management Report: Hilton Hotel Analysis

This report provides a comprehensive analysis of Human Resource Management (HRM) within the service industry, specifically focusing on the Hilton Hotel. It begins by defining HRM and its crucial role in maximizing employee performance through recruitment, training, and employee relations. The report then analyzes the role of HRM in a selected service industry, emphasizing collaboration, commitment building, and capacity building. It justifies a human resources plan based on supply and demand, outlining key stages such as business objectives, job analysis, and recruitment strategies. The report further assesses the current state of employment relations, highlighting the importance of corrective actions, performance evaluation, and support in fostering a healthy work environment. Finally, the report discusses job descriptions, selection processes, and the contribution of training and development activities to the effective operation of a service industry business.