Human Resource Management Report: British Airways Case Study, BTEC HNC

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This report provides a comprehensive overview of Human Resource Management (HRM) practices at British Airways. It delves into the purpose and functions of HRM, including recruitment and selection, training and development, and maintaining workforce relationships. The report examines the strengths and weaknesses of internal and external recruitment approaches, as well as various selection methods like aptitude tests and personal interviews. It highlights the benefits of different HRM practices for both employers and employees, emphasizing organizational flexibility and training programs. Furthermore, the report discusses the importance of employee relations in influencing HRM decision-making, key elements of employment legislation such as the Equality Act and trade unions, and evaluates the key aspects of employee relations management and employment legislation. The document also includes a job description and offer letter example within the context of British Airways. The report concludes that effective HRM practices are crucial for developing organizational performance and enhancing productivity.
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HUMAN RESOURCE
MANAGEMENT
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INTRODUCTION
The concept of human resource management is referred to as the
highly effective procedure to manage the company's staff properly
associated with the business. Each global operating company operates
with an experienced human resource officer who is responsible for
conducting the organizational operations properly. The present part of
the report would include the main functions as well as the purpose of
the human resource department within the boundaries of an
organisation.
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Purpose and function of HRM
Human resource management is denoted as the backbone of every
business company. The function assists in companies through
furnishing each resource that all are needed for the smooth running of
organizational activities. The main aim behind the hiring of a human
resource officer is that his major responsibility is to enhance the
performance of businesses to achieve their goal expectedly. There are
different main functions of HRM that are highly essential to have the
effective planning of a company's workforce .
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The purpose of HRM which apply to the workforce planning at British
Airways are mentioned below:
The major purpose of HRM is to manage the company's staff in an
effective way which ultimately contributes to the flawless operations of
a company.
The department of HRM also aims at practising effective planning that
leads to the development of strong decisions. The planning is related to
the successful maintenance of healthy employee relations as well as the
successful attainment of organizational goals at British Airways.
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The different functions of human resource management at British Airways are listed below:
Recruitment & selection: Recruitment denotes the most essential task which a department of human
resource functions so to have sound personnel within the organisation
Training & Development: It is very important to train the workforce and develop their skills
effectively from time to time so that can work according to the market demand.
Maintaining workforce relationships: Developing and maintaining the proper relations among the
workforce staff of the company is extremely important to have a healthy working condition.
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Functions of HRM in providing skills and
talent
Talent and skills is an important matter of concern by the HRM to have
effective performance in an organisation like British Airways. Skills assists
department to treat their workforce as the highest valuable assets to them &
they feel connected with the business as well. On the other hand, the aspect of
talent is fully different from that of skills where the employees are targeted to
attain the targets successfully with higher profits. In companies like British
Airways, the highest important thing is skills that improve their market
recognition & attainment of competitive advantage for organisational
sustainability as well as growth.
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Strengths & weaknesses of various approaches
to recruitment and selection
Recruitment
The concept of recruitment denotes inviting various
applications and hiring the most deserving one to fill the organisational
vacant position. The process of recruitment commences right from the
position which is not allotted to any of the employees and then
followed by the preparation of a job description as well as the selection
of recruitment mode.
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Approach Meaning Strength Weakness
Internal Under this, the employees who are hired for the
vacant position are from the company itself.
Either an employee is promoted or is transferred
to an empty position.
This involves less cost & time in
hiring the talented candidate as the
employees are internally hired. This
enhances the motivation level of
employees through their promotion
within British Airways.
The approach is not the most reliable
as this does not bring the latest talent
hence could not get new skills.
External Under this, the employee is hired to form out the
company through publishing advertisements.
Candidates from all over the world can apply to
match the job profile.
This invites applications from fresh
talent or allows the business to
acquire the latest ideas for their
business. British Airways has a wider
option of selecting the best
candidate.
This consumes huge time and cost
while placing and taking an
interview of British Airways to hire
the best candidate.
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Selection
This is the most effective way of choosing the
deserved candidate from various options of eligible applicants.
Under this, the recruiting team pays their emphasis upon the
selection of appropriate interviewees based on the company's
requirements as well as the job profile. This is done by British
Airways in respect to extend their business performance and
attain higher profits
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Approaches Meaning Strengths Weaknesses
Aptitude Test This is the most common and easy way to identify
the ability as a problem solver as well as their
knowledge.
This furnishes the whole thought of
knowledge & skills of the applicants
from the test and also consumes less
time & cost.
It is hard to identify the overall
compatibility of a candidate from just
a test.
Personal Interview This involves a formal set of interviews by
experienced personnel of the organisation. In this,
the candidate's skills or knowledge are being
identified face to face through asking different
questions.
This is a feasible process as the
candidate is assessed personally and
the behaviour of an applicant can be
determined through a different form.
The performance of an applicant
might get affected as a candidate may
get nervous when seeing more than
one person at the interview panel.
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Benefits of different HRM practices within an
organization for both the employer and employee
HRM Practices Advantages to Employees Advantages to Employer
Learning by training Furnishing proper development & training to the employees is
taken as the main function of HRM. This allows the employee to
strengthen knowledge and skills through which they can be able
to face challenges at any time.
Well trained staff members are compatible to
perform their actions in a better way. This would
help the employer in accomplishing their
objectives smoothly.
Selection and Recruitment Recruitment and selection can benefit employees through
providing transfer or promotion which can encourage them to
work with more integrity and honesty.
The company can fill their vacant positions
through which accomplishment of objectives and
generation of profits would become easy.
System of rewards Each employee wishes to have rewards or promotion in their job
that keeps them motivated towards the commitment of the
organization and enhances their performance level (Mahjoub
and Kruyen, 2021).
Motivated staff would give their best and high
productivity that ultimately gives rise to higher
profits for the organisation as well as helps in
retaining employees for long.
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The effectiveness of different HRM
practices in terms of raising organisational
profit & productivity
Organizational flexibility is the most essential practice of HRM which gave rise to higher
business productivity. The employees feel comfortable within their task & act effectively in
flexible working climate The organisational human resource manager at British Airways
carries the accountability of accepting proper policies for encouraging comfortable work
culture, where staff is compatible to choose their working hours.
Training & development sessions is also an essential consideration through which an
employee can enhance their level of performance to the heights so that the organisation can
boost their manufacturing rate & bring greater profits as well (Miranda, 2021)
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