HND Hospitality: Human Resource Management Report (Unit 9)

This report provides an analysis of Human Resource Management (HRM) within the service industry, emphasizing the roles and purposes of HRM, including recruitment, maintaining a positive work environment, and performance management. It examines the impact of employment laws, such as equal pay and trade unions, on HRM practices. The report also highlights the importance of understanding the business environment through PESTLE and SWOT analyses. It concludes that a dynamic business environment requires management to adapt strategies for effective HRM, ensuring employee motivation, productivity, and overall organizational success. Desklib offers similar solved assignments and past papers for students.

Human Resource
Management in
Service Industry
Analysis

Introduction
Human resource denotes to overall workforce employed in an
organization and how they put determinations on daily basis to
accomplish a desired goals of the business. They refer as key
assets of a organization as they plays an significant role to
conduct various operational procedure and activities along with
accomplishing target goals which enables to achieve
development of business in future.

Roles And Purpose Of Human Resource
Management
Importance of HRM:
 Recruitment and selection
 Maintaining a good environment of work
 Performance measurement and improvement
Purpose of HRM
 Performance management
 Achieve objectives

Continue..
Role of HRM
 Training & development
 Working together

Human Resource Plan
 Scenario planning
 Forecasting of demand or supply
 Resourcing strategy
 Resourcing
 Analysis for work environment

Impacts Of Employment Laws Effects The
HRM
Human resources management’s main character is employee
relations management and it is focused on conserving an
effective relationship among the employer-employee in
the enterprise as it motivates the staffs, encourages them,
and arises the output and morale of the employees

Impacts Of Employees Affects The HrmImpacts Of Employees Affects The Hrm
 Equal pay
 Trade unions
 Equal opportunities of employment
 Duty of the care

Conclusion
It has been concluded from the above project report that
business organisation is operated in market where the
business environment is dynamic in nature. For this, the
management should conduct PESTLE and SWOT Analysis
to analyse external as well as internal factors respectively.

References
Cai, S. and Yang, Z., 2014. On the relationship between business
environment and competitive priorities: The role of
performance frontiers. International Journal of Production
Economics.151. pp.131-145.
Cuervo‐Cazurra, A., 2011. Global strategy and global business
environment: the direct and indirect influences of the home
country on a firm's global strategy. Global Strategy
Journal.1(3‐4). pp.382-386.
Helms, M.M. and Nixon, J., 2010. Exploring SWOT analysis–
where are we now? A review of academic research from the
last decade. Journal of strategy and management. 3(3). pp.
215-251.

Thank-You